Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. We’ve designed this to mirror the thought process of an entrepreneur building an AI product with an enterprise use case. What do enterprise buyers in healthcare care about most when evaluating AI products?

Healthcare 100

Healthcare AI Payments Enterprise 100

FastSpring

AUGUST 2, 2023

“As a startup with only two or three people, it would be absolutely impossible to go international without this kind of platform.” Are you looking for a merchant of record that will partner with you to grow your business internationally? Igor said they haven’t had any major issues using the FastSpring platform. Here’s why.

Payment Solutions 148

Payment Solutions Payment Methods Merchant Services AI Search 148

User Pilot

MAY 6, 2024

If you use social networking platforms (and who doesn’t), you already know what a user profile is. Technographic details on devices and platforms used to ensure compatibility and support across technologies. 6-step process to create user profiles: Identify what data to include based on goals. Let’s dive right in.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

SaaStr

JANUARY 6, 2021

We also recommend diving into some of our top articles on how to succeed during the interview process and your first few months once you’ve gotten the job including: How to Succeed as a First-Time VP of Sales. Uzio , an HR, benefits, and compensation solution, is looking for a VP of Sales to manage a growing team of five AE’s.

Sales Hiring 324

Sales Hiring Scale Payment Solutions Payments 324

FastSpring

APRIL 26, 2022

“It’s likely that a finance or sales tools will be less susceptible to churn than a marketing tool, simply because it’s perceived to be more directly responsible for revenue.”. Because word-of-mouth for us is actually much bigger fuel than the revenue that we’re collecting or churning or dropping or whatever.”.

Benchmarks 141

Benchmarks Churn Payments SaaS Payments 141

Buffer Resources

JANUARY 18, 2023

These tools encompass everything from the social platforms you choose to build your presence on to the community-building app where you engage with your audience. Access is determined by the platform’s capacity, so you can’t rely on it too much. You can create simple or complex systems to manage your creative process.

Payment Services 132

Payment Services Payments Payment Methods AI Search 132

User Pilot

DECEMBER 7, 2023

For instance, market research data can help you decide on effective product management strategies. This can be data from CRM platforms, customer feedback , website analytics, product analytics, social media data, etc. Using these insights, businesses can create resilient growth strategies around their customers, products, or services.

Payment Methods 105

Payment Methods SaaS Payments Data Payments 105

Scytale

MARCH 19, 2024

Trust and credibility: Completing an audit from a reputable firm signifies to customers and partners that you operate with integrity and have strong controls in place. This can help win new business and strengthen existing relationships. THE PCI DSS BIBLE Everything to know about securing payments and cardholder data!

Payment Services 52

Payment Services Payment Solutions Payments SaaS Payments 52

FastSpring

FEBRUARY 9, 2023

Interview with Fred Linfjard Is conversion rate optimization for SaaS different than traditional A/B testing for ecommerce? How Fred Linfjard Reduced a SaaS Company’s Churn Rate by 50% We followed up our CRO conversation with Fred with another interview about churn. Our First Three Episodes 1. Is CRO Different for SaaS?

Payment Methods 78

Payment Methods Merchant Services Payment Solutions Payments 78

FastSpring

JANUARY 26, 2024

With years of experience at managing customer success (CS), Jake Dipple knows how important it is to foster collaboration between businesses and their customers. In this episode of Growth Stage, host and CMO of FastSpring David Vogelpohl interviews Jake about his thoughts on: What Customer Success is at a high level.

Customer Success 157

Customer Success VP of Engineering Payments Payment Methods 157

SaaStr

OCTOBER 6, 2023

Those founders hold a special kind of “not hatred,” says Michael Seibel, Managing Director and Group Partner at Y Combinator, but a special kind of something for those investors and a desire to prove them wrong. They collect the payment online and take a 15% fee for every booking. Let’s use Airbnb as an example. That’s it.

Payment Methods 231

Payment Methods Startup Payment Solutions Sales Hiring 231

Baremetrics

JANUARY 17, 2022

Free newsletters are great to build brand credibility, nurture and retain customers, but they can use resources like time and money without generating revenue. But if they succeed, they may connect with leads better and get a considerable extra replenishing of the revenue. What’s the difference between free and paid newsletters?

Management 95

Management Payment Solutions Scale Payment Methods 95

FastSpring

DECEMBER 7, 2023

How you should think about building a sellable business. Building a business that’s great regardless of current trends can be a slightly longer game, but it’s a more stable game. If the market is down but you have a great business with a lasting concept, you can afford to wait out the market and sell when it’s more profitable.

Software Review 147

Software Review Technical Review Development Team Review Branding 147

Andreessen Horowitz

SEPTEMBER 18, 2023

In Part B (coming soon), we’ll be summarizing interviews with key decision makers at leading payor and provider enterprises on what entrepreneurs should consider as they bring their AI products to market. marketing, conflict of interest management, scientific journal/grant writing).

Healthcare 137

Healthcare AI Artificial Intelligence Payment Solutions 137

FastSpring

SEPTEMBER 16, 2022

If you’re not sure if FastSpring is the right payment system and merchant of record (MOR) for your B2C and/or B2B SaaS company, we want to know what questions and concerns you have so we can take that into consideration as we continue building out our features and products. Strengthening Customer Relationships.

SaaS Payments 146

SaaS Payments Payment Solutions Merchant Services Software Review 146

User Pilot

MARCH 23, 2023

TL;DR Customer churn refers to the rate at which a business loses customers within a specific period. The key difference is that customer churn measures the number of customers a business lost, whereas revenue churn measures the revenue lost due to customer churn. Want to reduce customer churn? What is customer churn?

SaaS Payments 98

SaaS Payments Churn Underperforming Technical Team Payment Methods 98

User Pilot

JUNE 28, 2023

Platformly uses a progress bar and empty state CTAs to simplify the onboarding process for their complex product. Split-test your upsell pop-ups to maximize expansion revenue. However, the company was facing a major issue: new members weren’t uploading their CVs to the platform. Get a demo now! Source: Osano.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97

User Pilot

JUNE 20, 2023

Obtaining (and acting on) users’ opinions of your product through user feedback and interviews and more. So, in addition to improving your customer retention rates, these customers help grow your customer base and drive revenue growth. For instance, a video-sharing platform will be used differently by video creators and viewers.

Payment Methods 98

Payment Methods SaaS Payments Strategy Payment Services 98

User Pilot

JULY 27, 2023

Chief Operating Officer: Responsible for overseeing day-to-day operations, providing strategic advice, and managing the company’s operations. Engineering Manager: In charge of planning, designing, and overseeing projects. They also manage finances and supervise one or more engineering teams. Average salary: $192,383/yr.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Neil Patel

SEPTEMBER 11, 2020

You’d probably work on growing your business, right? Maybe you’d spend it creating new marketing campaigns to generate more revenue. Regardless, the average small business owner spends five hours every pay period running payroll. The best payroll services exist to simplify the process of paying your employees.

Payment Services 145

Payment Services SaaS Payments Outsourcing Services Payment Solutions 145

Incredo

DECEMBER 3, 2019

Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. It’s in human nature to try to integrate – “Everybody is spending so much on Christmas, why wouldn’t I feel in my best condition for a few days?

SaaS Payments 204

SaaS Payments Payment Solutions Payments Social Media 204

Sales Hacker

MARCH 30, 2021

This week on the Sales Hacker podcast, we speak with Neil Ringers , EVP of Revenue Grid. Neil’s experience includes a long history of sales leadership, primarily in the Salesforce ecosystem, and is now running revenue for Revenue Grid. They’ve built a new process of guided selling, which Neil discusses during the show.

Scale 102

Scale Payments Technical Advisors Sales Recruiting 102

OpenView Labs

NOVEMBER 30, 2021

The ‘haves’, defined by growing quickly out of the gate and then maintaining 50% or faster revenue growth at significant scale, have seen their valuations skyrocket over the years. The first call with a candidate is no longer an interview; it instead needs to be 100% focused on setting the hook. Then it’s critical to sell, sell, sell.

Payment Services 80

Payment Services Benchmarks SaaS Payments Merchant Services 80

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity.

Technical Review 111

Technical Review Systems Review Sales Recruiting AI Search 111

Incredo

DECEMBER 3, 2019

Or maybe you are curious whether Christmas marketing works at all? We have interviewed tens of SaaS community members to understand how they perceive SaaS Christmas promotions. It’s in human nature to try to integrate – “Everybody is spending so much on Christmas, why wouldn’t I feel in my best condition for a few days?

SaaS Payments 162

SaaS Payments Payment Solutions Payments Social Media 162

Intercom, Inc.

AUGUST 27, 2020

Today the subscription management platform is helping industry powerhouses across the Fortune 500, including Ford, Caterpillar, and Thermo Fisher, shift their perspective from transactions to relationships. It really leads to better revenue and lower churn when customers make changes. Over the last 7.5

Scale 211

Scale Payments Subscription Payment Features 211

FastSpring

APRIL 4, 2024

In this episode of Growth Stage, we interview John, Chief Sales Officer of Demandbase , about his adventures solving exponential growth puzzles within organizations like Canva and others using both PLG and sales-led growth motions. Are you looking for a merchant of record that will partner with you to grow your business internationally?

Scale 150

Scale Sales Payment Methods Merchant Services 150

Neil Patel

DECEMBER 2, 2020

If investing in a robust ATS software will save you money by making less bad hires in the long run, save you time by having instant access to large amounts of data, or let you employ less hiring managers, then the investment is well worth it. Your ATS needs to be able to handle the amount of hiring data you’ll be managing daily.

Payment Solutions 91

Payment Solutions Software Review Software Scale 91

FastSpring

APRIL 13, 2023

From leading sales at Zillow to brand strategy at Tumblr to revenue at FiscalNote (a global policy platform), Justin Scott started noticing a trend. And we need platforms to be able to do that. In September 2022, Dopple publicly launched its new platform. They Launched With a Platform, Not a Product Another big advantage?

Payment Methods 142

Payment Methods Marketing Payments SaaS Payments 142

ProfitWell

SEPTEMBER 5, 2019

Essentially, we wanted to understand the truth behind why recurring revenue businesses grow, what contributes to that growth, and how we can replicate that growth for our users. After all, the only way to crack the subscription growth code is to understand businesses at the deepest level, and we never wanted to do this alone.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

Outseta

SEPTEMBER 11, 2017

Before we get into the interview, a bit of background - I have hired Soren’s team at Working Planet multiple times. All of that said, I am constantly getting questions around paid search management for start-ups and I continue to see significant challenges at this end of the market. Now he manages PPC campaigns.”

Interviewing 40

Interviewing SaaS Payments Payments Technical Advisors 40

Neil Patel

JANUARY 4, 2021

What if you could take passive interaction to the next level and actually buy and sell directly from the platform? Instagram shops are an option for Instagram account holders who have e-commerce brands to sell directly from the Instagram platform. Why would brand managers want to take the time to set up shops on Instagram?

Payment Methods 145

Payment Methods Payment Solutions Payment Services Payments 145

Andreessen Horowitz

DECEMBER 12, 2023

About My First 16 Our new video podcast series My First 16 features interviews with founders and CEOs of fintech companies about how they acquired their initial customers and the hard lessons they learned along the way. So I was a product manager managing the investing side of this marketplace.

Payment Solutions 102

Payment Solutions Payment Methods Payment Services Payments 102

FastSpring

MARCH 27, 2023

“It got us thinking: Why is there no purpose-built operating system for corporate learning and development teams, when their jobs are so strategic to the business, and they’re managing massive budgets, but they can’t track things like ROI?” There are now over 150 enterprise companies using the platform.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

Buffer Resources

JANUARY 18, 2024

It’s not the first time I’ve tried out LinkedIn Premium — but it is the first time I’m approaching the platform’s paid subscription as a creator.  I landed several interviews thanks to the service and would highly recommend it to those looking for a new opportunity.

Technical Review 63

Technical Review Systems Review Sales Recruiting AI Search 63

Unbounce

SEPTEMBER 16, 2021

Thousands of businesses are willing to spend unbelievable amounts of money to rank at the top of search engine results pages (SERP) and in the most relevant places for their users around the web. In 2019, small businesses spent between $9,000 and $10,000 per month on PPC , with Google making an average of $116.5 Retargeting.

Payment Methods 145

Payment Methods Payment Solutions Payments AI Search 145

OPEXEngine

OCTOBER 19, 2020

Member Spotlight Series: An Interview with Dominic Ballinger, Director of FP&A and Integration at Sage. For example, looking at flexibility in payment terms to help our smaller customers has allowed us to be more proactive and increase the speed at which we are able to make changes.”.

SaaS Payments 81

SaaS Payments Payment Services Payment Solutions Payments 81