Neil Patel

MARCH 2, 2021

If you’re in entertainment, travel, or hospitality, check out Tripadvisor. It’s most suited for SMBs offering financial or subscription-based products, like home insurance or gym memberships. TrustRadius makes it easy to engage your most active buyers and bring them onboard to leave reviews. Tripadvisor. Citysearch.

Software Review 140

Software Review Technical Review Scale Merchant Services 140

SaaStr

JULY 1, 2020

I’m looking at it and I’m like, “Who’s got the Wall Street Journal subscription? For us, it’s been, “Migrate things that you have on invoice over to card.” It’s great to say we’re going to spend more time onboarding, but your head counts fixed. Let’s cancel it.

Merchant Services 245

Merchant Services Scale Sales Recruiting Sales 245

Baremetrics

DECEMBER 18, 2019

They meet and onboard every single customer. Congrats to @ryank25 for 1,000 @Superhuman onboardings!! Craft a delightful onboarding experience. This is where onboarding comes in. Fullstory is a great example of technical onboarding, where the main challenge is getting a code snippet installed.

Retention 136

Retention Strategy Payment Solutions Technical Advisors 136

SaaS Onboarding Emails

NOVEMBER 20, 2018

Many of the other onboarding series I’ve recorded have been delivered in the morning, but monday mostly sent emails at night. By stating that they’ll “be in touch,” the user knows there will be more information and onboarding emails to come. People love discounts, and monday would still be getting a new annual subscription.

Onboarding 40

Onboarding Software Review Entertainment Subscription 40

User Pilot

APRIL 22, 2024

Teams of customer success are responsible for building playbooks , managing churn , streamlining onboarding, enhancing customer experiences, driving account expansion , and gathering feedback. Implementing an onboarding checklist to help users progress through the customer journey. Onboarding email from Todoist.

Customer Success 99

Customer Success Retention Software Review Customer Lifetime Value 99

User Pilot

AUGUST 30, 2023

Keep in mind that attracting customers doesn’t mean you’ve succeeded; those customers have to find your tool useful enough to keep renewing their subscriptions. Userpilot holds regular on-demand training on onboarding and PLG best practices. This includes marketing costs, sales costs, and onboarding costs.

Acquisition 105

Acquisition Strategy Social Media Customer Lifetime Value 105

ProfitWell

APRIL 18, 2019

Walmart partners with Kidbox — a subscription clothing box for children — taking the guesswork out of shopping for junior. Kidbox is essentially StitchFix (a customized wardrobe subscription) for the twelve-and-under set. This also follows Walmart's efforts to up their fashion game, especially in the subscription space.

Technical Review 45

Technical Review Entertainment Software Review Systems Review 45

SaaStr

JUNE 1, 2021

I’m going to skip by my life story, and how I grew up as a small child in India, and how the dusty streets influenced my take on unit economics, and SaaS subscription models. Jason : I’m very entertained, so keep going. If you just want to drift that camera up there, that would probably be better. Much appreciated.

Part-Time VPE 283

Part-Time VPE Technical Cofounder CTO Hire New CTO 283

User Pilot

FEBRUARY 14, 2021

When used in onboarding, they point users in the right direction, explain less obvious features or guide them step-by-step towards getting their job done (when you get them to interact with your tool between the tooltips, we call this sequence an interactive walkthrough ). Use in-app modals to drive sales or subscriptions. Activation.

Strategy 98

Strategy SaaS Software Review Social Media 98

ProfitWell

MARCH 24, 2020

2020 is the year of Corona Virus thus far but it’s also the year in which the subscription business model is excelling. Subscription companies have become incredibly popular in the past two decades. Almost everything is sold as a subscription, from socks to razor blades, and of course software. What is a subscription company?

Payment Features 40

Payment Features Subscription Payment Methods Payments 40

User Pilot

NOVEMBER 27, 2023

Some standout features of the product-led model include free trials, personalized onboarding flows , regular surveys , contextual messaging , etc. You can do this by using automated churn surveys to capture the reasons why customers are leaving or canceling their subscriptions/contracts with your company. Userpilot pricing page.

Scale 105

Scale Acquisition Strategy Retention 105

How To Buy Saas

DECEMBER 1, 2020

Most of the saas businesses are based on the subscription model. Always prefer a subscription payment plan where you can give users the option to pay monthly, quarterly or annual. [ A lot of beginner saas doesn’t consider quarterly plan payments. How onboarding works. Let users explore your saas.

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

User Pilot

OCTOBER 20, 2022

There are also limited platforms to share reviews with online peers compared to industries like online entertainment. Some examples of situations that you can trigger NPS surveys for include: After a customer completes primary onboarding. After a customer upgrades their subscription plan. activates all the key features.

Strategy 98

Strategy Software Review SaaS Customer Lifetime Value 98

ProfitWell

JANUARY 24, 2020

The streaming entertainment market is one of the most difficult spaces for new companies to enter. After an initial 6- or 12-month introductory offer, customers will see their upgrades disappear and their subscription fees increase. Penetration pricing is a tricky strategy for subscription and SaaS businesses.

Pricing 52

Pricing Wireless Acquisition Entertainment 52

Chart Mogul

JANUARY 16, 2020

Learn more: A Guide to SaaS Customer Onboarding. Take this example from subscription box service, The Beard Club: Source. Naturally, the reason why customers want to use a subscription service like this one is convenience. Subscription service Rituals features a number of video testimonials on their homepage: Source.

Social Media 52

Social Media Software Review Sales Customer Lifetime Value 52

Baremetrics

NOVEMBER 9, 2021

Payment processing can cause huge headaches for buyers if the account can’t be transferred. Subscriptions on PayPal are non-transferable, so you’d have to switch over to another service. By creating an excellent onboarding experience. If you haven’t built up a large audience, be prepared to entertain a lot of poor offers.

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

ChurnZero

OCTOBER 6, 2020

Read on to learn about the winners for the following ChurnHero Award categories: Onboarding Hero – An innovative way your team has made your onboarding process more effective and value-focused. Onboarding Hero – Sendoso. Approximately one year ago, Sendoso’s onboarding experience was simply “point and click” training.

Scale 40

Scale Banking Onboarding Innovation 40

User Pilot

AUGUST 30, 2023

Keep in mind that attracting customers doesn't mean you've succeeded; those customers have to find your tool useful enough to keep renewing their subscriptions. Userpilot holds regular on-demand training on onboarding and PLG best practices. This includes marketing costs, sales costs, and onboarding costs.

Acquisition 59

Acquisition Strategy Social Media Customer Lifetime Value 59

CustomerSuccessBox

FEBRUARY 28, 2022

You mostly need repeat purchases to get payments with a subscription model and it is easier to impress existing customers than starting all over to acquire new ones. Best practices: Consumption vs subscription. Slack has attractive enterprises onboarded as well! Know more about NRR: What is net dollar retention?

Retention 52

Retention SaaS Payments Payments Payment Methods 52

User Pilot

AUGUST 30, 2023

Keep in mind that attracting customers doesn't mean you've succeeded; those customers have to find your tool useful enough to keep renewing their subscriptions. Userpilot holds regular on-demand training on onboarding and PLG best practices. This includes marketing costs, sales costs, and onboarding costs.

Acquisition 52

Acquisition Strategy Social Media Customer Lifetime Value 52

User Pilot

AUGUST 30, 2023

Keep in mind that attracting customers doesn't mean you've succeeded; those customers have to find your tool useful enough to keep renewing their subscriptions. Userpilot holds regular on-demand training on onboarding and PLG best practices. This includes marketing costs, sales costs, and onboarding costs.

Acquisition 52

Acquisition Strategy Social Media Customer Lifetime Value 52

Chart Mogul

AUGUST 30, 2019

You can also use the free course as an enticement for signing up to your platform, or as part of the customer onboarding process. . Introductory webinars are a great way to captivate and entertain your potential customers while building the trust needed to take the next step in the funnel. Market Hero. This is crucial. .

SaaS Payments 55

SaaS Payments Payment Methods Scale SaaS 55

Chart Mogul

AUGUST 30, 2019

You can also use the free course as an enticement for signing up to your platform, or as part of the customer onboarding process. Introductory webinars are a great way to captivate and entertain your potential customers while building the trust needed to take the next step in the funnel. Market Hero. This is crucial.

SaaS Payments 52

SaaS Payments Payment Methods Scale SaaS 52

How To Buy Saas

FEBRUARY 13, 2021

You also get the feature of step-by-step onboarding, automatic hardware detection, and recommended settings to make your streams look professional with minimal effort and time. FIND MORE DETAILS live video production, recording & streaming From sports events & live entertainment to webcasts and presentations.

Payment Solutions 69

Payment Solutions Software Review Software Payments 69

Sales Hacker

JANUARY 19, 2021

He’s also a very funny and entertaining person. We help with customer success training, onboarding programs, and upsell/cross-sell programs, and things like that. The thing that I did want to talk about was this concept: to deliver recurring revenue, you need to deliver recurring impact.

Sales Hiring 72

Sales Hiring Scale Technical Advisors Travel 72

SmartKarrot

JULY 6, 2020

For a customer who is in the onboarding phase, it wouldn’t make sense to show them some highly advanced features that they would use at a later point in time. They would not be always free to entertain every email you send them. Until they have adopted the product, there is no guarantee that they would renew their subscription.

SaaS 10

SaaS Entertainment Customer Success Engagement 10

User Pilot

JUNE 19, 2023

The 12 user engagement strategies include: Triggering a welcome survey to personalize the onboarding process and make the experience more engaging for users. Using onboarding tooltips contextually to handhold users as they explore your product and improve feature adoption. Userpilot ’s onboarding checklist.

Engagement 98

Engagement Strategy AI Search Retention 98

Sales Hacker

OCTOBER 7, 2021

Cassie spent the first pre-SaaS chapter of her tech career in growth roles in subscription and marketplace businesses (TheLadders.com, GLG). Depending on the company that you are starting your career with, there could be varying levels of support when it comes to onboarding, management, training, etc. Dani Buckley.

Scale 136

Scale Sales Recruiting Sales Hiring VP of Engineering 136

Full Session

NOVEMBER 16, 2022

Both tools find use in many different industries, including retail, entertainment, and tech. The Growth plan also offers custom onboarding and ongoing customer support. The website doesn’t provide pricing details for the Enterprise subscription – you’ll have to contact the company directly to get that information.

Software Review 52

Software Review Sales Hiring Technical Review Underperforming Technical Team 52

Stax

JANUARY 21, 2025

Below are a few examples of the types of business that benefit most from point-of-sale solutions: Clothing and shoes Electronics Food Pet supplies Entertainment Beauty supplies Alcohol Tools Home goods Hospitality You will likely interact with a POS system when you go to a restaurant, a bar, or stay at a hotel.

Point of Sale 88

Point of Sale Payment Solutions Payment Services Merchant Services 88