ChurnZero

MARCH 28, 2023

When you have only a handful of customers, your sales team, product team, customer support team—and even executives—can join forces to keep them happy. A successful subscription model depends on retention. One key to keeping customers is keeping them engaged. What is customer engagement? What is customer engagement?

Engagement 52

Engagement Strategy Scale Payment Features 52

Subscription Flow

APRIL 23, 2024

A robust recurring billing software can make all the difference for your subscription business but win 2024 we are taking no gambles. Invest in the right billing and subscription-management software to automate your workflows after carefully assessing three of the best options in the market.

Payment Solutions 93

Payment Solutions Payments Payment Services SaaS Payments 93

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. How to Create Your Customer-Centric Strategy.

Payment Features 98

Payment Features Subscription SaaS Payments Payment Services 98

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024?

Payments 100

Payments Payment Services Payment Methods Payment Solutions 100

Subscription Flow

NOVEMBER 23, 2023

These renewals frequently go unnoticed, and managers and their teams only become aware of them when the invoice shows up on their desks. With the right renewal management strategies, you can drastically increase your business’s performance and stop losing money on auto-renewals.

SaaS Payments 59

SaaS Payments Payment Features Payments Strategy 59

FastSpring

NOVEMBER 3, 2021

For example, not long ago, we were migrating the subscriptions of a new customer into our system. Even though it wasn’t our fault, the delay meant this company might not be able to process existing subscriptions for several days — a poor way to start a relationship with a new software-as-a-service company. Note: FastSpring is the No.

Merchant Services 141

Merchant Services B2B Payment Solutions SaaS Payments 141

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 95

SaaS Payments Payment Services Payments Payment Solutions 95

Subscription Flow

JANUARY 30, 2024

To encourage your customers to renew their subscriptions at the end of their term, a number of procedures and tactics are involved in devising your B2B SaaS renewal strategy. But becoming an expert in SaaS subscription renewal oversight can be difficult. Moving into 2024, the landscape has shifted considerably.

SaaS Payments 59

SaaS Payments B2B Strategy Payment Services 59

SaaStr

FEBRUARY 9, 2024

Everything from hiring on the GTM side to layering in a sales-led motion into PLG. From a Go-To-Market perspective, Zapier uses a hybrid model that involves a combination of freemium offerings, subscription plans, and partnerships. Let’s dive into what’s making that hybrid model successful: PLG and Sales Led?

Scale 267

Scale Sales Hiring Sales Marketing 267

SaaStr

OCTOBER 5, 2022

In a volatile economic climate and market, founders must employ smart growth strategies while focusing on efficiency. Where do they show up during the engagement cycle? This information allows us to learn how our customers engage with our products and our various marketing platforms or how they use other technologies or services.

VP of Engineering 204

VP of Engineering Scale Scaling Sales Hiring 204

Blulogix

FEBRUARY 9, 2024

This surge in subscription-based business models spans across various industries, from software and media to retail and services, reshaping the consumer landscape and redefining notions of customer engagement and value delivery. Creating a Monetization Framework For Your Business View the Whitepaper Why Subscriptions?

Business Model 52

Business Model Subscription Payment Features Business 52

User Pilot

APRIL 3, 2024

PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. ” Analyze direct and indirect competitors’ successes and failures, refining your strategy to enhance your product’s market position. Product-led vs Sales-led differences.

Innovation 90

Innovation Payments Strategy Payment Solutions 90

Blulogix

FEBRUARY 12, 2024

Subscription-Based Monetization: A Strategic Imperative for the Digital Age By BluLogix Team The digital transformation sweeping across industries has introduced a paradigm shift in how businesses generate revenue and engage with customers.

Subscription 64

Subscription Payment Features Scale B2B 64

Totango

NOVEMBER 5, 2021

What do you do when you realize that 95 percent of your customer base is tech-touch and you don’t have the manpower to properly engage with and measure this group? Getting Started: Tips for Implementing an Effective Customer Engagement Strategy. How many employees support digital engagement at Aruba?

Scale 110

Scale Engagement Scaling Strategy 110

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. You might be wondering, what is customer centricity

Payment Features 52

Payment Features Subscription SaaS Payments Payment Services 52

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. How to Create Your Customer-Centric Strategy.

Payment Features 52

Payment Features Subscription SaaS Payments Payment Services 52

Chart Mogul

MAY 15, 2020

Implement analytics to understand product engagement. With ChartMogul, they were able to marry engagement metrics with revenue data. With ChartMogul, they were able to marry engagement metrics with revenue data. Adding the engagement metrics piece.

Payment Features 52

Payment Features Payments Engagement Subscription 52

Chart Mogul

MAY 15, 2020

Implement analytics to understand product engagement. With ChartMogul, they were able to marry engagement metrics with revenue data. With ChartMogul, they were able to marry engagement metrics with revenue data. Adding the engagement metrics piece.

Payment Features 52

Payment Features Payments Engagement Subscription 52

SaaStr

NOVEMBER 14, 2023

Meghan Gill, SVP of Sales Ops and Sales Dev at MongoDB, shares different consumption-based compensation models that drive the right behaviors. Then, we moved to a more customer-friendly model with SaaS and subscription-based pricing. They reoriented their sales team and de-incentivized reps from making deals upfront.

Compensation 164

Compensation Sales Azure AWS 164

User Pilot

JANUARY 29, 2021

An excellent user engagement strategy can have a ripple effect on what product marketers’ care the most about: Make your users see the value of your product and its features during the free trial. What if you could implement a simpler engagement strategy tied directly to your product’s core feature?

Engagement 98

Engagement Strategy Onboarding Sales Hiring 98

Totango

NOVEMBER 5, 2021

What do you do when you realize that 95 percent of your customer base is tech-touch and you don’t have the manpower to properly engage with and measure this group? Getting Started: Tips for Implementing an Effective Customer Engagement Strategy. How many employees support digital engagement at Aruba?

Scale 84

Scale Engagement Scaling Strategy 84

User Pilot

DECEMBER 18, 2020

Declining user engagement is a slippery slope to churn – every Product Manager’s greatest nightmare. Here’s a summary: Disengaged users are people who are still using your app but their activity has significantly dropped or they could be more engaged compared to other users. How to bring back disengaged users? No time to read?

Engagement 98

Engagement Strategy Underperforming Technical Team Social Media 98

User Pilot

MARCH 20, 2024

You can implement many software monetization strategies in your product, but picking the right one can be a challenge. The subscription model offers ongoing access for a fee, ensuring updates and steady income. Leveraging analytics tools is crucial for fine-tuning monetization strategies and providing insights.

Software 59

Software Revenue Strategy Advertising 59

Blulogix

FEBRUARY 18, 2024

Data-Driven Dynamics: What Powering Monetization Strategies Through Analytics Means to Your Business By BluLogix Team Unlocking the Potential of Analytics in Crafting Revenue-Boosting Strategies In the digital economy, where every click, view, and interaction can be measured, data analytics emerges as the cornerstone of informed decision-making.

Strategy 52

Strategy Data Marketplace as a Service Sales Hiring 52

Buffer Resources

AUGUST 16, 2023

We’ve shared a number of parts of Buffer’s business transparently over the years — and one piece we’ve always wanted to expand on is where your money goes when you pay for a Buffer subscription. Another important detail to note is how Average Sales Price (ASP) and Expenses have changed over time.

Merchant Services 75

Merchant Services Payment Services Payment Features Payments 75

GetUplift

SEPTEMBER 27, 2021

For new prospects, your likelihood of a sale only lies between 5-20 percent. There’s one very simple concept we need to internalize though before we dive into understanding strategies for customer retention. There was only one way for Gusto to become a strong competitor; use a different strategy. Markin Blog, 2020 ). .

Retention 89

Retention Strategy Sales Social Media 89

Stax

APRIL 18, 2024

Merchants can accept payments anywhere with mobile credit card processing, eliminating the need for a fixed point-of-sale terminal. That can mean paying the plumber by credit card in their own house or paying for a sweater with the sales associate who helped them pick it out, rather than going to find the POS desk.

Payment Services 88

Payment Services Merchant Services Payment Methods Payment Solutions 88

Totango

NOVEMBER 5, 2021

What do you do when you realize that 95 percent of your customer base is tech-touch and you don’t have the manpower to properly engage with and measure this group? Getting Started: Tips for Implementing an Effective Customer Engagement Strategy. How many employees support digital engagement at Aruba?

Scale 62

Scale Engagement Scaling Strategy 62

FastSpring

MARCH 9, 2022

We’ll also include some bonus tips to help you with strategies beyond the page design — including packaging, optimizing pricing for LTV, and more. Note: FastSpring offers advanced subscription management services that support free trials, monthly and annual paid plans, proration, discount management, and more. Convert to a paid plan.

SaaS Payments 130

SaaS Payments Pricing Payments Payment Methods 130

User Pilot

AUGUST 15, 2021

A key reason why customer engagement metrics are important to successful SaaS businesses. While customer acquisition is important, if you're unable to keep user engagement up, you've built a leaking house that will drown everyone in it! Measure engagement by feature usage to understand what brings the most value.

Engagement 98

Engagement Metrics Scale SaaS 98

Neil Patel

APRIL 13, 2021

Why You Should Use Influencers in Your Marketing Strategy. For sales-based companies, influencer marketing could be a promising alternative. Although we’re focusing on influencer marketplaces, remember it’s not the only strategy for finding influencers to market your business. How to Use Influencer Engagement Marketplaces.

Marketplace as a Service 124

Marketplace as a Service Engagement Social Media Sales Recruiting 124

Totango

JANUARY 15, 2019

While it’s no doubt a thrill to pursue and persuade a new customer to work with your enterprise, for software and subscription-based businesses, the real value lies in customer retention. The modern subscription-based economy has empowered customers to think short-term , with promises of being able to opt-in, cancel anytime, and leave freely.

Retention 75

Retention Subscription Payment Features Strategy 75

Intercom, Inc.

JUNE 7, 2022

The promise of live chat for sales teams is being able to connect faster with higher quality leads. But any target-focused sales professional will want to know: how well does live chat actually work? Want to get started with live chat for sales? Why live chat is the missing ingredient in your sales funnel. Opportunity.

Sales Funnel 245

Sales Funnel Sales Headcount Subscription 245

User Pilot

APRIL 29, 2024

How can you use them for better customer engagement ? This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies. Try Userpilot and Take Your Customer Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is segmentation? Let’s dive in!

Payment Solutions 90

Payment Solutions SaaS Payments Payment Methods Payments 90

FastSpring

APRIL 4, 2024

As an experienced sales and GTM leader, John Eitel has more than witnessed how product-led growth (PLG) has affected the tech and SaaS space in the last few years — he and his teams have been up close and personal with how PLG increased in popularity as a sales strategy. “I What success looks like for using both together.

Scale 130

Scale Sales Payment Methods Merchant Services 130

CustomerSuccessBox

MARCH 10, 2022

To deliver the service to the clients which a company’s sales team laid out has a real thing to deal with. The role and responsibilities of these two separate operations-“ Client Service Manager ” and “ Client Engagement Manager ”-differ. Who is a client engagement manager? Going on they can either be head of sales or relations.

Engagement 52

Engagement Management Underperforming Technical Team Outsourced Development 52

FastSpring

APRIL 17, 2024

This year’s theme is Resilience and Adaptation, where we will all delve into the strategies needed to adapt and thrive. These thoughtfully crafted roundtables are meticulously designed to facilitate engaging interactions and dynamic conversations between event attendees. Schedule a demo now or at GamesBeat Summit 2024 in person!

Merchant Services 111

Merchant Services Payment Services Payment Methods Payment Facilitation 111