FastSpring

SEPTEMBER 16, 2022

You may already be thinking about ways to reduce your expenses and shift your overall growth strategy. And Kurt believes that iterative pricing can be a highly effective strategy during volatile markets. And Kurt believes that iterative pricing can be a highly effective strategy during volatile markets. But what about pricing?

Pricing 118

Pricing Payment Solutions Payment Services SaaS Payments 118

Blulogix

MARCH 24, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Overcoming Customer Success Complexities Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions. Recurring & Usage Billing Navigating the Maze of Customer Success: 1.

B2B 97

B2B Subscription Payment Features Customer Success 97

ChurnZero

MARCH 28, 2023

A successful subscription model depends on retention. One key to keeping customers is keeping them engaged. What is customer engagement? Customer engagement is the sum of all interactions between a customer and a company. Many of these are individual interactions but some engagement occurs at an organizational level.

Engagement 52

Engagement Strategy Scale Payment Features 52

Blulogix

MARCH 23, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Crafting a Winning Customer Success Strategy In B2B subscriptions, customer success transcends traditional support frameworks, embodying a proactive commitment to guiding customers towards achieving their strategic objectives with your service.

B2B 59

B2B Subscription Payment Features Customer Success 59

User Pilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested.

Engagement 105

Engagement Metrics Underperforming Technical Team Scale 105

Totango

AUGUST 25, 2022

Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. In this article, we’ll offer some tips for a winning customer engagement SaaS strategy. What Is SaaS Customer Engagement?

Engagement 96

Engagement Strategy SaaS Scale 96

Blulogix

JANUARY 23, 2024

The ROI of Your Subscription Billing Platform By BluLogix Team Selecting a powerful subscription billing platform is a strategic move with the potential to revolutionize your business operations and yield considerable returns on investment (ROI). This self-service capability enhances customer satisfaction and reduces support costs.

Payment Features 52

Payment Features Payment Services Payments Subscription 52

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. How to Create Your Customer-Centric Strategy.

Payment Features 98

Payment Features Subscription SaaS Payments Payment Services 98

Blulogix

MARCH 22, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Strategizing Customer Penetration for Enhanced Growth For B2B subscriptions, customer retention is a pivotal factor underpinning the long-term success and sustainability of businesses.

B2B 96

B2B Subscription Payment Features Consulting 96

Subscription Flow

NOVEMBER 23, 2023

These renewals frequently go unnoticed, and managers and their teams only become aware of them when the invoice shows up on their desks. With the right renewal management strategies, you can drastically increase your business’s performance and stop losing money on auto-renewals.

SaaS Payments 59

SaaS Payments Payment Features Payments Strategy 59

Blulogix

JANUARY 23, 2024

What is the ROI of a Subscription Billing Platform? By BluLogix Team Selecting a powerful subscription billing platform is a strategic move with the potential to revolutionize your business operations and yield considerable returns on investment (ROI).

Payment Features 52

Payment Features Payment Services Payments Subscription 52

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. Moreover, developing a profitable pricing strategy requires consistent model testing and compliance with international tax laws.

SaaS Payments 105

SaaS Payments Payment Services Payments Payment Solutions 105

User Pilot

OCTOBER 31, 2022

Looking for the right product engagement metrics to track and see how well users are interacting with your product? As a product manager, you need to track product engagement metrics as it allows you to measure user engagement and find ways to deliver more value to your daily active users. Ready to get started? Let’s go!

Engagement 98

Engagement Metrics Strategy Churn 98

User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024? Book the demo to find out more!

Payments 105

Payments Payment Services Payment Methods Payment Solutions 105

User Pilot

APRIL 16, 2024

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. So what strategies can help you elevate the user experience? Implement your product experience strategy by developing an execution plan with a timeline.

Strategy 105

Strategy Customer Lifetime Value Onboarding User Experience 105

Subscription Flow

JANUARY 30, 2024

To encourage your customers to renew their subscriptions at the end of their term, a number of procedures and tactics are involved in devising your B2B SaaS renewal strategy. But becoming an expert in SaaS subscription renewal oversight can be difficult. Moving into 2024, the landscape has shifted considerably.

SaaS Payments 59

SaaS Payments B2B Strategy Payment Services 59

Blulogix

MARCH 21, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Elevating Customer Retention in B2B Subscriptions For B2B subscriptions, customer retention is a pivotal factor underpinning the long-term success and sustainability of businesses.

B2B 52

B2B Subscription Payment Features Retention 52

Blulogix

JANUARY 1, 2024

The Ultimate Guide to Choosing a Subscription Billing Platform By BluLogix Team In today’s subscription-driven business landscape, selecting the right subscription billing platform can be a game-changer. A good billing platform provides real-time insights into customer behavior, enabling you to refine your strategies.

Payments 52

Payments Payment Features Subscription Payment Services 52

User Pilot

JANUARY 12, 2023

You’ll struggle to boost user engagement and retention if you don’t clearly define what an engaged user is. That is why this article will give you guidelines for defining engaged users and strategies for your company and increasing your engagement rates. How to measure user engagement?

Engagement 98

Engagement Social Media Onboarding Retention 98

Blulogix

FEBRUARY 9, 2024

This surge in subscription-based business models spans across various industries, from software and media to retail and services, reshaping the consumer landscape and redefining notions of customer engagement and value delivery. Creating a Monetization Framework For Your Business View the Whitepaper Why Subscriptions?

Business Model 52

Business Model Subscription Payment Features Business 52

User Pilot

APRIL 3, 2024

PLG and SLG differ in focus: PLG centers on product appeal for growth, while SLG relies on sales strategies and personal interactions. ” Analyze direct and indirect competitors’ successes and failures, refining your strategy to enhance your product’s market position.

Innovation 104

Innovation Payments Strategy Payment Solutions 104

Totango

NOVEMBER 5, 2021

What do you do when you realize that 95 percent of your customer base is tech-touch and you don’t have the manpower to properly engage with and measure this group? Getting Started: Tips for Implementing an Effective Customer Engagement Strategy. How many employees support digital engagement at Aruba?

Scale 110

Scale Engagement Scaling Strategy 110

Blulogix

FEBRUARY 12, 2024

Subscription-Based Monetization: A Strategic Imperative for the Digital Age By BluLogix Team The digital transformation sweeping across industries has introduced a paradigm shift in how businesses generate revenue and engage with customers.

Subscription 64

Subscription Payment Features Scale B2B 64

SaaStr

OCTOBER 5, 2022

In a volatile economic climate and market, founders must employ smart growth strategies while focusing on efficiency. Where do they show up during the engagement cycle? This information allows us to learn how our customers engage with our products and our various marketing platforms or how they use other technologies or services.

VP of Engineering 200

VP of Engineering Scale Scaling Sales Hiring 200

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. You might be wondering, what is customer centricity

Payment Features 52

Payment Features Subscription SaaS Payments Payment Services 52

ChurnZero

JANUARY 24, 2022

Building a business from the ground up always has its challenges, but maintaining a subscription-based business can be particularly difficult due to its ongoing nature. One of the most effective ways to run a subscription-based business is through a customer-centric strategy. How to Create Your Customer-Centric Strategy.

Payment Features 52

Payment Features Subscription SaaS Payments Payment Services 52

Totango

SEPTEMBER 22, 2020

Your product adoption strategy — the process you follow to ensure your customer is achieving maximum value from their daily use of your product — should be based on solid data and driven by the pursuit of ever-evolving goals. The first step in building strong customer engagement is understanding the current customer experience.

Engagement 95

Engagement Strategy Scale Customer Success 95

Chart Mogul

MAY 15, 2020

Implement analytics to understand product engagement. With ChartMogul, they were able to marry engagement metrics with revenue data. With ChartMogul, they were able to marry engagement metrics with revenue data. Adding the engagement metrics piece. But the value of the subscription data platform does not stop there.

Payment Features 52

Payment Features Payments Engagement Subscription 52

Chart Mogul

MAY 15, 2020

Implement analytics to understand product engagement. With ChartMogul, they were able to marry engagement metrics with revenue data. With ChartMogul, they were able to marry engagement metrics with revenue data. Adding the engagement metrics piece. But the value of the subscription data platform does not stop there.

Payment Features 52

Payment Features Payments Engagement Subscription 52

Blulogix

JANUARY 18, 2024

Streamlining Subscription Renewals with a Robust Billing Platform By BluLogix Team Subscription renewals stand as a critical pillar in the structure of any subscription-based business, playing a significant role in both customer retention and as a potential point of revenue loss if not managed effectively.

Subscription 52

Subscription Payment Features Scale compliance 52

User Pilot

DECEMBER 18, 2020

Declining user engagement is a slippery slope to churn – every Product Manager’s greatest nightmare. Here’s a summary: Disengaged users are people who are still using your app but their activity has significantly dropped or they could be more engaged compared to other users. How to bring back disengaged users? No time to read?

Engagement 98

Engagement Strategy Underperforming Technical Team Social Media 98

Totango

NOVEMBER 5, 2021

What do you do when you realize that 95 percent of your customer base is tech-touch and you don’t have the manpower to properly engage with and measure this group? Getting Started: Tips for Implementing an Effective Customer Engagement Strategy. How many employees support digital engagement at Aruba?

Scale 84

Scale Engagement Scaling Strategy 84

User Pilot

JULY 20, 2023

Attrition is the bane of every subscription business; low retention rates will result in a duce and the customer lifetime value and revenue will plummet. But you can turn all that around with the right strategies. Track feature usage to understand customer engagement. Apply gamification principles to enhance user engagement.

Churn 98

Churn SaaS Payments Payment Solutions Payments 98

User Pilot

JANUARY 29, 2021

An excellent user engagement strategy can have a ripple effect on what product marketers’ care the most about: Make your users see the value of your product and its features during the free trial. What if you could implement a simpler engagement strategy tied directly to your product’s core feature?

Engagement 98

Engagement Strategy Onboarding Sales Hiring 98

User Pilot

SEPTEMBER 19, 2023

User engagement refers to any interaction your customers have with your brand, product, or website across all touchpoints. It can be anything starting from signing up for a product, completing an onboarding checklist, upgrading the account, filling out a micro survey, and canceling the subscription. Why is User Engagement important?

Engagement 52

Engagement Software Review Onboarding Subscription 52

Blulogix

FEBRUARY 13, 2024

This blog post explores effective techniques for identifying what your customers truly value and how to align your subscription offerings with these expectations, ensuring your services resonate deeply with your audience. Engage in Direct Feedback: Regularly solicit feedback from your subscribers through surveys, interviews, and focus groups.

Subscription 52

Subscription Payment Features Marketplace as a Service B2B 52

How To Buy Saas

APRIL 15, 2024

Using your target audience’s interests as input, these AI systems can generate compelling and engaging ad copy, blog post ideas, and product descriptions. Customers are engaged and their SaaS subscriptions are valued more by this hyper-personalization. However, AI is more than simply a replacement for human creativity.

AI 52

AI Artificial Intelligence Strategy Technical Review 52