User Pilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! What are the best Salesforce integrations in 2024?

Payments 105

Payments Payment Services Payment Methods Payment Solutions 105

User Pilot

AUGUST 15, 2021

A key reason why customer engagement metrics are important to successful SaaS businesses. While customer acquisition is important, if you're unable to keep user engagement up, you've built a leaking house that will drown everyone in it! Measure engagement by feature usage to understand what brings the most value.

Engagement 98

Engagement Metrics Scale SaaS 98

User Pilot

FEBRUARY 26, 2024

Digital product metrics reveal how customers interact with your product. However, not all metrics are created equal. In this article, we hone in on the best metrics for product teams looking to drive product growth. We discuss 15 of the most important metrics and examine what to consider when choosing which metrics to track.

Metrics 104

Metrics Customer Lifetime Value Scale SaaS 104

Blulogix

MARCH 24, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Overcoming Customer Success Complexities Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions. Recurring & Usage Billing Navigating the Maze of Customer Success: 1.

B2B 86

B2B Subscription Payment Features Customer Success 86

Chart Mogul

MAY 15, 2020

The Challenge: Track revenue metrics and act on them. At the time, we had years worth of financial data on our subscribers; but it was organized in a way that made it difficult to analyze and report on our SaaS KPI metrics across different customer bases and cohorts. Implement analytics to understand product engagement.

Payment Features 52

Payment Features Payments Engagement Subscription 52

Chart Mogul

MAY 15, 2020

The Challenge: Track revenue metrics and act on them. At the time, we had years worth of financial data on our subscribers; but it was organized in a way that made it difficult to analyze and report on our SaaS KPI metrics across different customer bases and cohorts. Implement analytics to understand product engagement.

Payment Features 52

Payment Features Payments Engagement Subscription 52

User Pilot

APRIL 23, 2023

Do you know which product health metrics to track to achieve long-term success for your SaaS business? The right metrics and data will offer valuable product growth insights to help you make data-driven decisions about optimizing your products’ performance. What are product health metrics? Let’s start!

Metrics 97

Metrics Customer Lifetime Value SaaS Scale 97

User Pilot

JULY 13, 2023

In this article, we’ll go through how to measure growth of a company by delving deep into the basics, relevant metrics, and each necessary company growth rate formula. Churn rates evaluate the rate at which customers discontinue subscriptions or stop using a product or service.

Metrics 98

Metrics Customer Lifetime Value Benchmarks Churn 98

Subscription Flow

FEBRUARY 27, 2024

Subscription pricing with the help of automated billing software has transformed many industries and provided businesses with a dynamic way to generate revenue, especially in the SaaS space. SaaS companies’ success is largely dependent on their use of subscription billing.

SaaS Payments 80

SaaS Payments Payment Services Payments Payment Solutions 80

Totango

AUGUST 25, 2022

Six Customer Engagement SaaS Strategies That Work. For software service providers, customer engagement SaaS strategies play a central role in a successful business model. In this article, we’ll offer some tips for a winning customer engagement SaaS strategy. Next, we’ll share six keys to effective SaaS customer engagement.

Engagement 98

Engagement Strategy SaaS Scale 98

SaaStr

NOVEMBER 14, 2023

Meghan Gill, SVP of Sales Ops and Sales Dev at MongoDB, shares different consumption-based compensation models that drive the right behaviors. Then, we moved to a more customer-friendly model with SaaS and subscription-based pricing. They reoriented their sales team and de-incentivized reps from making deals upfront.

Compensation 169

Compensation Sales Azure AWS 169

Totango

JANUARY 31, 2019

The personalization of subscription services means customers expect an individual experience from every product they engage in or they will simply move to a competitor. SaaS customer engagement, therefore, needs to inform the entire customer journey. Key Customer Engagement Metrics. Identifying active users.

Engagement 79

Engagement Metrics SaaS Scale 79

FastSpring

SEPTEMBER 16, 2022

In two one-hour interviews, FastSpring sales leaders Todd Stellfox and Tony Markov each interviewed Kurt about pricing strategies that work in volatile markets and beyond. Note: From global payment processing to global VAT and sales tax management, FastSpring is the easiest way to sell around the world. About FastSpring.

Pricing 135

Pricing Payment Solutions Payment Services SaaS Payments 135

ChurnZero

MARCH 28, 2023

When you have only a handful of customers, your sales team, product team, customer support team—and even executives—can join forces to keep them happy. A successful subscription model depends on retention. One key to keeping customers is keeping them engaged. What is customer engagement? What is customer engagement?

Engagement 52

Engagement Strategy Scale Payment Features 52

FastSpring

JULY 12, 2019

However, there’s one metric that doesn’t get as much attention—customer lifetime value. Since most SaaS and subscription-based businesses depend on recurring payments to sustain themselves, it can pay dividends to keep a close eye on lifetime value and customer retention rates. What is Customer Lifetime Value?

Customer Lifetime Value 75

Customer Lifetime Value Payment Features Finance Payment Solutions 75

Payrix

MAY 14, 2024

Adam Tesan, CRO at Worldpay for Platforms, is a seasoned executive leader with decades of experience in sales, marketing, and revenue in the software space. What metrics are used to demonstrate a software company’s strength and success? The ones that didn’t have payments attached were 10% lower and were in the mid 90s.

Payments 130

Payments Payment Services Payment Solutions SaaS Payments 130

Chart Mogul

JUNE 1, 2023

So if you are keeping a close eye on your retention metrics this year, you’re not alone. Retention is one of the most important metrics when building a successful SaaS business. So if you are keeping a close eye on your retention metrics this year, you’re not alone. faster than their peers in 2022.

Retention 90

Retention Metrics Benchmarks SaaS 90

User Pilot

JANUARY 19, 2023

Do you want to measure your product’s success using quantitative metrics? You need to have a solid understanding of key quantitative metrics if you want to focus on and improve essential aspects of SaaS businesses like success measurement and customer retention. What are quantitative metrics? How do they differ?

Metrics 98

Metrics Customer Lifetime Value Retention Onboarding 98

Subscription Flow

NOVEMBER 23, 2023

These renewals frequently go unnoticed, and managers and their teams only become aware of them when the invoice shows up on their desks. Afterwards, we will then see how SubscriptionFlow can help you achieve all of that with the ease of its subscription renewal management capabilities.

SaaS Payments 59

SaaS Payments Payment Features Payments Strategy 59

Subscription Flow

NOVEMBER 22, 2023

One such way is that of user adoption metrics. By having clear cut SaaS user adoption metrics with the help of user adoption metrics examples, you can see how to leverage these for the betterment of your business. You can also find new ways to retain acquired customers satisfied with your product and engaged on your platform.

Metrics 59

Metrics Customer Lifetime Value Acquisition Retention 59

Baremetrics

NOVEMBER 2, 2021

To get the most out of the time and money invested into their apps, Shopify App Developers need to track the core metrics of their industry. What is a business metric? Why you need to track business metrics for Shopify App Developers 10 business metrics for Shopify App Developers 1. What is a business metric?

Payment Solutions 98

Payment Solutions Outsourced Development Underperforming Technical Team Metrics 98

Baremetrics

NOVEMBER 1, 2021

I like to say metrics of any sort are designed to answer one specific question about your business (I say this a lot , a lot a lot , maybe too often ), and you track them so that you like the answers. Well vanity metrics either don’t answer a question, don’t answer a needed question, or you can’t make positive changes to like the answer.

Payment Services 98

Payment Services Metrics Payments SaaS Payments 98

Neil Patel

APRIL 13, 2021

For sales-based companies, influencer marketing could be a promising alternative. How to Use Influencer Engagement Marketplaces. Before you jump into a subscription, though, here are some steps I suggest you work through. You want to build hype and increase sales. Engagement. Identify Your Goals. Authenticity.

Marketplace as a Service 124

Marketplace as a Service Engagement Social Media Sales Recruiting 124

Baremetrics

AUGUST 30, 2021

Chargebee is a subscription billing and payment software system ideal for SaaS and subscription-based companies. Chargebee assists companies that offer subscription services in automating their billing procedures by enabling you to modify pricing, provide coupons, and conduct campaigns—all without the assistance of a developer.

SaaS Payments 93

SaaS Payments Payment Solutions Payment Methods Payments 93

Baremetrics

JULY 22, 2021

This is why PayPal users love Baremetrics, the ultimate business analytics solution that helps SaaS and subscription businesses monitor and understand subscription data. This article will cover PayPal’s metrics and reporting features, as well as how PayPal data can be better tracked in Baremetrics. Table of Contents.

PayPal 98

PayPal Merchant Services Payments SaaS Payments 98

User Pilot

MAY 17, 2021

With so many product growth insights available to every product marketer, it’s sometimes hard to understand which metrics are relevant and which you should be tracking to measure the success of your product marketing. What is a Product Marketing KPI metric? Customer Journey KPIs to track: conversion rates and velocity metrics.

Product Marketing 98

Product Marketing Metrics Customer Lifetime Value Marketing 98

SaaStr

OCTOBER 5, 2022

Where do they show up during the engagement cycle? This information allows us to learn how our customers engage with our products and our various marketing platforms or how they use other technologies or services. Combining product-led growth (PLG) with enterprise sales is a multiplier effect. Share the logic behind changes.

VP of Engineering 189

VP of Engineering Scale Scaling Sales Hiring 189

Chart Mogul

MARCH 31, 2022

The best way to keep track of your growth is to monitor your SaaS metrics. Why Metrics Matter? The best way to keep track of your growth is to monitor your SaaS metrics. Why Metrics Matter? Metrics tell a story of how your business is performing. Here are the key SaaS metrics you need to monitor.

Metrics 52

Metrics Scale Startup SaaS 52

Neil Patel

DECEMBER 8, 2020

Maybe it’s a purchase, a subscription, or just free trial signup. In this article, we’ll discuss why the most successful mobile ads are the ones that promote audience engagement. Then you’ll see how to use your ads to promote engagement. In other words, it’s important to make your next mobile ad engaging.

Mobile 145

Mobile Payment Methods Engagement Social Media 145

Totango

NOVEMBER 5, 2021

What do you do when you realize that 95 percent of your customer base is tech-touch and you don’t have the manpower to properly engage with and measure this group? Getting Started: Tips for Implementing an Effective Customer Engagement Strategy. How many employees support digital engagement at Aruba? What’s an auto QBR?

Scale 112

Scale Engagement Scaling Strategy 112

SaaStr

APRIL 14, 2023

Investors want to know about metrics, the drivers of your business, and whether users are growing, engaged, or churning. Many customers in SE Asia are budget-based versus subscription-based. The “right time” for sales efficiency metrics is unique to the company. Absolutely.

Development Team Review 214

Development Team Review Technical Review Underperforming Technical Team SMB 214

Subscription Flow

MAY 10, 2024

To keep up with the modern donors’ purchasing habits, nonprofit organizations or NPOs can set-up recurring donation systems in-line with these donors’ spending preferences. Subscription-based business models have increased in number as media streaming platforms like Netflix and delivery services like Amazon have risen in popularity.

Payment Solutions 84

Payment Solutions Payments Payment Methods Payment Services 84

Baremetrics

SEPTEMBER 7, 2021

Baremetrics is a business metrics tool that provides 26+ metrics about your business including: MRR, ARR, LTV, total customers, and more. Baremetrics integrates directly with your payment gateways, so information about your customers is automatically shown on the Baremetrics dashboards. These invoices total $90,000.

Payments 95

Payments Revenue Payment Features Payment Methods 95

Baremetrics

AUGUST 3, 2021

In this article, we’re going to define the types of revenue from NET revenue to Net Sales revenue, what is sales and look at how Baremetrics helps measure your revenue metrics. Non-operational revenue What is Sales? Types of sales 1. Gross sales 2. Net sales The difference between revenue and sales 1.

Payments 98

Payments Revenue Payment Services SaaS Payments 98

Sales Hacker

SEPTEMBER 24, 2022

Building a sales funnel that aligns with your business goals is essential. I’m the head of Product at Datanyze, specializing in sourcing up-to-date prospect contact info to keep your pipeline flowing and sales funnel fresh. What is a sales funnel? And then there’s the sales funnel. The 4 stages of a sales funnel.

Sales Funnel 119

Sales Funnel Outsourcing Services Underperforming Technical Team Social Media 119

SaaStr

DECEMBER 11, 2020

And with nearly 70% of global revenue for ISVs currently derived from third-party channel sales , no other approach to distribution ensures the exposure and revenue of the channel. In turn, charting a course to channel proficiency depends upon optimizing your channel partner engagement strategy at every stage.

Scale 282

Scale Scaling Marketplace as a Service Cloud 282

SaaSOptics

MARCH 10, 2022

Is your company taking advantage of CFO tools like automated invoicing, database management, and automatic tax-compliance updates? As the world’s #1 CRM platform, Salesforce can do everything from providing more insight into customers or sales to improving inter-company communication for better customer service. If not, read on.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87