SaaStr

JULY 9, 2019

I’m probably the most hated person in the room right now, but please indulge me. Giraffe is a mobile job matching platform that helps medium skilled workers get access to opportunities and helps businesses to recruit staff faster, and easier, and more affordably than any other way. I’ll go easy on you.

Scale 162

Scale Sales Recruiting Scaling SaaS Payments 162

Kellblog

JANUARY 30, 2021

I certainly didn’t have “global pandemic” on my 2020 bingo card and, even if I somehow did, I would never have coupled that with “booming stock market” and median SaaS price/revenue multiples in the 15x range. Here’s Lynch’s website (now seemingly somewhat out of date) to hear his side of this story. Leadership matters.

Technical Review 143

Technical Review Payment Services Payments AI Search 143

OPEXEngine

JULY 28, 2020

While companies like Amazon, Alphabet, Tencent or Adobe might not label what they do a formal “strategy process,” their success owes much to tried and true principles of strategy development. What they don’t do is get bogged down in process or complexity. That has turned into a big win for Google.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

OPEXEngine

JUNE 9, 2020

You may be too busy reacting to the crisis to think about recovery at this moment, but research shows you will want to act before the crisis ends if you want the fastest recovery. Recent survey data from Global Research shows there is an expectation of -20% hit to the 2020 professional services revenue forecast.

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. * First, what is continuous customer development? What is the process to do it efficiently? Does it have to be in person?

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

SmartKarrot

MARCH 23, 2023

Demonstrating our SaaS platform online. Sell customers on the benefits of the Robin AI platform. Aid in developing instructional materials and training programmes to support customer education. Collaborate on fundamental customer success KPIs and performance with the senior leadership team and larger go-to-market team.

Customer Success 19

Customer Success Payments Underperforming Technical Team Payment Services 19

SaaStr

AUGUST 15, 2020

Jay Snyder: Got hotspot on my phone, so hopefully we’ll hold still. Provide a platform, not a tool, that can be a consolidator and something that can drive costs, but still have all the features necessary to get the business results. Nick Mehta: So let’s dive into the future. I don’t know anyone right now.

Payment Methods 201

Payment Methods Merchant Services Scale Payments 201

SmartKarrot

NOVEMBER 24, 2021

Role: Vice President, Customer Success Location: Alpharetta, GA, US (On-site) Organization: Global Payments Inc. As a Vice President of Customer Success, you will be responsible for building and sustaining the strategic relationship with our customers and the revenue. Hire, train, and retain a team of account managers.

Customer Success 19

Customer Success Sales Hiring Payment Methods Payments 19

SaaStr

OCTOBER 10, 2019

So you can create this online interactions that are amazingly beautiful without any need for codes and without any, let’s say, true design education. Like they were looking at this existing forums as the online version of lifeless paper forms. So that we can suggest you like other eCommerce’s do as well.

Scale 135

Scale Scaling Payment Methods SaaS Payments 135

SaaStr

OCTOBER 29, 2019

SaaS is about creating long-term value for your customer, and being compensated appropriately for that value as a business. Learn actionable monetization tips from a Product/Growth operator turned VC. Built out a bunch of the orb across product, data, analytics to do much of the same work, to drive retention and monetization.

Payments 100

Payments Pricing Compensation SaaS Payments 100

SmartKarrot

SEPTEMBER 7, 2022

Collaborate with customer value leadership to drive growth and scalability through ongoing internal Databook projects and initiatives. Power the growth of your merchants in multiple channels, through proactive advisory in Adyen’s products and services as well as the international payments landscape. Promote the value of the product.

Merchant Services 19

Merchant Services Customer Success Payment Services Sales Hiring 19

Sales Hacker

MARCH 2, 2020

Integrity Selling for the 21st Century. Strategy and Process. Predictable Revenue. Wooden on Leadership. If you truly want to be a better leader, better salesperson , better speaker, better writer, or just a better person, you need to study the craft. Agile Selling. Spin Selling. Insight Selling. Spear Selling.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141

User Pilot

MAY 8, 2024

It gives the product a competitive advantage, improves brand reputation, and propels revenue growth. Common needs are related to functionality, reliability, usability , integration , support, customization, and cost-effectiveness. Personalize experiences for different customer segments.

SaaS Payments 88

SaaS Payments Payment Solutions Payment Services Payments 88

SmartKarrot

MARCH 8, 2022

An exceptional thought leader and a brilliant coach to thousands of executives, Allison Pickens, is a leading expert on recurring revenue growth. Her portfolio is gilded with leadership roles like board director, investor, COO, and P&L owner. Allison Pickens. Anika Zubair. Dana Alvarenga. Daphne Lopes. Donna Weber.

VP of Engineering 21

VP of Engineering Customer Success Scale SaaS Payments 21

SaaStr

NOVEMBER 21, 2020

I was working on a startup that was an early mobile payment platform. It was basically using Bluetooth and an app on PalmPilots to do wireless payments in restaurants. Rob Gonzalez: So if you were building a commerce platform today, for example, you wouldn’t do it as single tenant, effectively, deployments.

SaaS Payments 261

SaaS Payments Scale Payment Services Payment Solutions 261

Incredo

NOVEMBER 1, 2019

When you’re looking to generate significant revenue as a newbie in the SaaS market, your product prices shouldn’t go above $5000. Most commonly, startups that employ it sell their products completely via ecommerce, so that they can remain focused on quality of the product and design. Self-Service. Focus: Product and Customer Journey.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

APRIL 18, 2019

Join G2 Crowd CEO Godard Abel for a session on the secrets to the top-rated vendors on G2Crowd, AppExchange, and other platforms. And my education, I went to MIT to study mechanical engineering, and I think I would have thought I was going to go into the pump business like my father. Dell was selling configural PCs online.

Sales Recruiting 170

Sales Recruiting VP of Engineering Scale SaaS Payments 170

Baremetrics

NOVEMBER 10, 2019

For example, your marketing leader may not need access to everyone’s salaries, and yet they should be the person owning your marketing funnel driving the new customer forecast. However, even with its’ new embedding capabilities, it doesn’t come close to Google Sheets in team collaboration.

Deferred Revenue 111

Deferred Revenue SaaS Payments Sales Hiring Payment Services 111

Sales Hacker

MAY 13, 2019

She discusses how she transitioned into her role at Square by first being the best person you can be in your role. Square is a $30 billion market cap company that is an all encompassing payments and commerce business that serves the small and medium sized businesses of the world. We call ourselves a commerce platform.

Payments 56

Payments Scale Sales Hiring Payment Methods 56

SaaStr

JULY 8, 2020

Personally, our team has been holding back a little bit. We can only process so much change, and I feel like we’ve been through three worlds since early March. What I personally have seen in my little portfolio and the founders I work with is what I call the COVID beneficiaries. Jason Lemkin: Anyone post-revenue.

Investment 160

Investment Technical Review Part-Time VPE Development Team Review 160

SaaStr

JUNE 16, 2020

So I think that is somewhat of a good news in this in that SaaS businesses are sticky. And so while the churn I don’t want to minimize it, stable base of revenue should be able to maintain that through the year. Right now, learning for companies is only at 10% online. Companies tend to stick around.

Sales Hiring 160

Sales Hiring Scale SaaS Payments Payment Services 160

SaaStr

DECEMBER 13, 2019

Things are just moving at such a dizzying pace that you have to really be able to reiterate an education through repetition is probably one of the advice that I tend to basically give to founders. Number two, as a result, they have a much better impact on the revenue side. I think this are the things that people just take for granted.

Technical Advisors 160

Technical Advisors Scale Technical Review Payment Solutions 160

SaaStr

OCTOBER 21, 2019

As for Robert, prior to MessageBird, he was co-founder and CEO of Zaypay.com which focused on driving mobile payments into 50+ countries, enabling 1.5bln users to pay for virtual goods through their phones (sold to Mobile Interactive Group (MIG). billion users to pay for virtual goods through their phones.

Scale 100

Scale Payment Methods SaaS Payments Payment Services 100

SaaStr

AUGUST 27, 2019

As each of you have likely personally experienced, whether you’re a founder on sales, with each compensation lever you pull, there are inevitably behaviors on the sales team that get pushed. And so that required leadership coming in and saying, “What exactly am I looking to incentivize here?”

Sales Recruiting 132

Sales Recruiting Sales Hiring Scale Sales 132

Sales Hacker

SEPTEMBER 20, 2022

But, in the words of my personal household saint, LeVar Burton, you don’t have to take my word for it. Clients canceling events, reducing spend, and failing to make payments. Here’s proof: In 2008, Hilmon was running a media business with about 80% of his revenue coming from commercial real estate and banking.

Sales Hiring 81

Sales Hiring Marketplace as a Service Payment Services Banking 81

SaaStr

AUGUST 26, 2022

Look at Snowflake and GitLab and ZoomInfo, growing almost 60% at a billion in revenue. I’ll tell you, of all the founders I’m impressed with, I’m most impressed with founders that I meet and I’m like, “How you doing”, “Well, I’m at 2 million in revenue and I’m going to grow 2.5

Sales Hiring 210

Sales Hiring Scale Sales Recruiting Scaling 210

SaaStr

AUGUST 15, 2019

Businesses no longer dictate the way they talk to customers. Your customers dictate the way they want to talk to a business. Robert Vis: Businesses have to reach their end users on a growing amount of end points. Our platform abstracts the complexity of a really difficult experience and makes it simple.

Scale 100

Scale Payment Methods Scaling SaaS Payments 100

SaaStr

AUGUST 15, 2019

Businesses no longer dictate the way they talk to customers. Your customers dictate the way they want to talk to a business. Robert Vis: Businesses have to reach their end users on a growing amount of end points. Our platform abstracts the complexity of a really difficult experience and makes it simple.

Scale 100

Scale Payment Methods Scaling SaaS Payments 100

Sales Hacker

SEPTEMBER 15, 2020

Today on the show, we’ve got Brian Litvack, the first person that ever hired me as a sales consultant and my fast friend. Key lessons learned in 10 years of top leadership [12:23]. Sam Jacobs: Today on the show, we’ve got Brian Litvack, the first person that ever hired me as a sales consultant and my fast friend.

Leadership 63

Leadership Payments Scale Payment Methods 63