Thu.Oct 20, 2022

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IT Automation with Slack: File Security, Least Privilege Access, and War Rooms

BetterCloud

In our last post about IT automation with Slack , we highlighted three easy use cases that anyone on your IT team can start automating right away. However, that is far from everything you can automate with BetterCloud and Slack! In this article, we’ll dive into three more automated workflows you can create to not only save time but also improve your security posture.

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5 Easy Steps to Buy a Shopify Store

The Daily Egg

If you’ve always wanted to run an ecommerce business but don’t feel like starting from scratch, consider buying an established one. It’s. The post 5 Easy Steps to Buy a Shopify Store appeared first on The Daily Egg.

Business 312
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Gartner: Business Software Spend Still Forecast to Rise 11.3% to $880 Billion in 2023

SaaStr

So are we in some sort of downturn — or aren’t we? One thing that is clear is that public SaaS and Cloud stock prices are way down. But is spending? I’m not so sure. In my own portfolio , more of my investments had a record month in October than a rough month. Still, I see almost all the ones that are struggling blame “the economy”, rather than themselves.

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Google Workspace vs. Office 365

The Daily Egg

Google Workspace and Office 365 (now a part of Microsoft 365) are productivity suites that offer a variety of tools for businesses. The post Google Workspace vs. Office 365 appeared first on The Daily Egg.

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Struggling to Scale Test Coverage Under Pressure?

When test coverage falls behind release velocity, quality suffers, and your team feels the consequences. This guide outlines when it makes sense to outsource quality assurance (QA), the risks to watch for, and how to scale testing without increasing headcount or slowing down engineering. You will learn how leading teams are leveraging external QA partners to expand coverage, enhance defect detection, and remain aligned with CI/CD timelines.

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Why Segmentation is Key for SaaS Email Marketing

Predictable Revenue

Jane Portman joins the Predictable Revenue podcast to discuss why segmentation is key for email marketing and how to properly segment outbound sales campaigns. The post Why Segmentation is Key for SaaS Email Marketing appeared first on Predictable Revenue.

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More Trending

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Titan’s Clayton Gardner on How the Fintech Market is Changing

Andreessen Horowitz

In this episode of a16z Live, we are joined by Titan co-founder and co-CEO Clayton Gardner; a16z General Partner Anish Acharya; and a16z growth partner, Alex Immerman. … The post Titan’s Clayton Gardner on How the Fintech Market is Changing appeared first on Andreessen Horowitz.

Marketing 112
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Google opens up Workspace with slew of third-party integrations

IT World

As office workers continue to be confronted with a proliferation of SaaS applications, IT managers are wary of becoming locked into a single app or closed environment. Tackling the issue head-on, Google is on a path to further close the gap between employees and their favorite work tools through the expansion of third-party integrations across its Workplace platform.

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10 Effective Strategies To Improve NPS and Boost Customer Loyalty in SaaS

User Pilot

Do you want to improve NPS but are not sure how to achieve that? Don’t worry, we’ve got you covered. The Net Promoter Score (NPS) is one of the most critical SaaS metrics as it measures user sentiment over time. This means you should track it constantly and take action to improve it. In this article, we’ll discuss 10 strategies you can use to improve your Net Promoter Score and thus increase customer satisfaction and loyalty.

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13 Customer Success Manager Skills to Look for When Hiring

Totango

Hiring team members with the right customer success manager skills is critical for the effectiveness of your CS team and strategy. Here we’ve identified the 13 most essential qualities to consider when hiring a CS manager. We’ll cover these below, along with five best practices to follow when bringing a new customer success manager aboard your team.

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Mastering Apache Airflow® 3.0: What’s New (and What’s Next) for Data Orchestration

Speaker: Tamara Fingerlin, Developer Advocate

Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.

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IBM sales jump shows the mainframe is not dead, with hybrid cloud alive and well

IT World

The company's third quarter financial report reveals a strong showing for mainframes as well as hybrid infrastructure, as total quarterly revenue hits $14 billion.

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Collin McCune

Andreessen Horowitz

… The post Collin McCune appeared first on Andreessen Horowitz.

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7+ ways macOS Ventura will make you more productive

IT World

No matter where you work, if you use your Mac to get work done , you’ll be thinking about installing macOS Ventura when it ships Oct. 24. While I always urge caution when upgrading your Mac, here are some of the ways I think Apple's new desktop OS will help you get more work done. Desk View helps you work together better. At the top of my list is a combination of two great features: If you own an iPhone 13 or 14, you’ll not only be able to use it as a FaceTime camera for your Mac, but will also

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Why Building a SaaS Unicorn Starts with Metrics & Models

Sage Intacct

All SaaS startups foster a secret (or not-so-secret) hope of hitting the milestone of being a unicorn. In the parlance of venture capital, a "unicorn" is a private startup whose value is greater than $1B USD.

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Agent Tooling: Connecting AI to Your Tools, Systems & Data

Speaker: Alex Salazar, CEO & Co-Founder @ Arcade | Nate Barbettini, Founding Engineer @ Arcade | Tony Karrer, Founder & CTO @ Aggregage

There’s a lot of noise surrounding the ability of AI agents to connect to your tools, systems and data. But building an AI application into a reliable, secure workflow agent isn’t as simple as plugging in an API. As an engineering leader, it can be challenging to make sense of this evolving landscape, but agent tooling provides such high value that it’s critical we figure out how to move forward.

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The best states in the US for tech jobs

IT World

With the technology job market riding high and industry unemployment rates close to half that of the overall US, new data from CompTIA , a nonprofit association for the IT industry and workforce, shows the best states for knowledge workers. CompTIA bases its data on the monthly US Bureau of Labor Statistics (BLS) employment reports. The top five states in September include California (with 35,947 tech job openings); Texas (27,284 openings); New York (16,142); Virginia (15,280); and Florida (14,

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4 Ways a HubSpot-Certified Partner Can Drive the Marketing Efforts of SaaS Companies

SaaS Metrics

Marketing is complicated, and it’s only getting more so. To stand out in a competitive market, you need to manage all the moving parts of your marketing strategy, including web development and design, email marketing, social media management, SEO, content creation and distribution, paid search advertising, and much more in one place. Read more.

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IT spending to grow, as companies use tech to battle expected recession

IT World

Worldwide spending on IT products and services will continue to grow next year, even as some economists predict a recession in 2023, according to a report released today by Gartner Research. A steady 5.1% increase—to a projected total of $4.6 trillion—represents businesses trying to get ahead of the worst effects of the recession by pushing ahead IT initiatives designed to curb long-term spending, the report said.

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Which Companies Need IT Support Mainly?

SaaS Metrics

Technology has become a staple in the way we do business and manage our day-to-day lives. Businesses of all sizes and in all industries rely on computers, software, and other forms of technology to function. However, some companies need IT to support more than others. For example, companies that rely heavily on. Read more. The post Which Companies Need IT Support Mainly?

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State of AI in Sales & Marketing 2025

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

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Lenovo Tech World 2022: aiming for a metaverse upgrade?

IT World

(Editor’s note: Both Lenovo and Microsoft are clients of the author.) Lenovo’s big Tech World '22 took place this week and one of the most interesting segments tied into what Microsoft's called Holoportation. (Not surprisingly, it uses Hololens.) It also addressed one of the biggest problems with Meta’s metaverse implementation: realism.

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Your 30/60/90 Day Plan for Learning Salesforce Marketing Cloud

CloudKettle

Salesforce Marketing Cloud (SFMC) is one of the top platforms available to marketing automation professionals today. Thanks to its popularity, there is an abundance of online resources full of tips and tricks. BUT… with this comes a problem. Marketing Cloud newbies often don’t know where to start, how to plan their work on the platform, […]. The post Your 30/60/90 Day Plan for Learning Salesforce Marketing Cloud appeared first on CloudKettle.

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Oct 20 – Customer Success Jobs

SmartKarrot

Role: Customer Success Manager Location: Remote, New York, NY, US Organization: Tremendous As a Customer Success Manager, you will onboard high-value clients. You’ll train and assist new high-profile clients. This consists of running onboarding sessions, managing timelines, and ensuring the new sales wins come to fruition successfully. Account management.