SaaStr
NOVEMBER 15, 2024
The latest data from Carta confirms what I’ve seen, felt and experienced … the SF Bay isn’t just back, it’s accelerating for VC and founders. This isn’t to say other ecosystems aren’t strong, too. It’s just between AI, YC, and VCs just plain coming back to the SF Bay … momentum continues to concentrate there.
The Daily Egg
NOVEMBER 15, 2024
A well-designed user experience can set a business apart, attract loyal customers, and drive growth. A poor UX, on the other hand, The post A UX Design Bootcamp For When You Don’t Have Time Or Money appeared first on The Daily Egg.
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The SaaS CFO
NOVEMBER 15, 2024
SaaS operators must understand the balance between sales and marketing spend and the acquisition of net new revenue. Enter the SaaS Magic Number. Here are my thoughts on how to use the Magic Number in 2025. Overinvest in sales and marketing relative to your new SaaS ARR bookings and will you not the see the […] The post How to Calculate the SaaS Magic Number appeared first on The SaaS CFO.
Sales Hacker
NOVEMBER 15, 2024
Hello and welcome to The GTM Newsletter by GTMnow – read by 50,000+ revenue professionals weekly to stay up-to-date and scale their companies and careers. GTMnow is the media brand of GTMfund – sharing go-to-market advice from the top 1% of revenue operators including the 350 executives behind the fund, news, and our viewpoints from working with hundreds of portfolio companies.
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Underinvesting in software testing costs more than you think, and now you can prove it. This guide helps you quantify hidden costs like developer time, support overhead, tech debt, and lost revenue. Use the companion calculator to model your own data, and present your findings with a ready-to-edit presentation template. Whether you're making the case to leadership or validating outsourcing, this toolkit gives you the numbers and tools you need.
ChurnZero
NOVEMBER 15, 2024
For most CX teams in SaaS, the implementation process is a one-way street. Your team directs their attention outward to focus on the customer, their needs, their data, their stakeholders, and their timetable. And, really, that’s how it should be—with one exception. To the customer, implementation handoffs are almost a formality. An introduction from their sales rep to the implementation team starts the process, and a handoff from implementation to their CSM concludes it.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Groove HQ
NOVEMBER 15, 2024
It’s 9:03 AM. Hannah, your newest customer support rep, juggles complex queries while frantically searching through scattered documents and outdated wikis. Sound familiar? This daily struggle is why many small businesses are turning to internal knowledge base software as their customer support secret weapon. Imagine this instead: Hannah logs into a centralized knowledge management system, […] The post How To Use Internal Knowledge Base Software To Improve Customer Support appeared fi
Full Session
NOVEMBER 15, 2024
As a website owner, you’ve probably struggled to understand why visitors aren’t converting or why certain pages have high bounce rates. If traditional analytics leaves you confused, a mouse heatmap can solve these problems best. Mouse heatmaps give you visual insights into user behavior so you can identify and fix website issues faster, increase user satisfaction and boost conversion rates.
SaaStr
NOVEMBER 15, 2024
Raj Datta, the Global VP for Software and AI Partnerships at IBM, shares the trends he’s seeing in the industry of AI adoption in the Enterprise, and how you can help accelerate AI adoption for small and large Enterprises across various industries. These are two interesting quotes from larger Enterprise companies, with two themes. They’re experiencing collaboration between companies like never before, and the need to adopt AI early to win.
Full Session
NOVEMBER 15, 2024
As a website owner, you’ve probably struggled to understand why visitors aren’t converting or why certain pages have high bounce rates. If traditional analytics leaves you confused, a mouse heatmap can solve these problems best. Mouse heatmaps give you visual insights into user behavior so you can identify and fix website issues faster, increase user satisfaction and boost conversion rates.
Speaker: Tamara Fingerlin, Developer Advocate
Apache Airflow® 3.0, the most anticipated Airflow release yet, officially launched this April. As the de facto standard for data orchestration, Airflow is trusted by over 77,000 organizations to power everything from advanced analytics to production AI and MLOps. With the 3.0 release, the top-requested features from the community were delivered, including a revamped UI for easier navigation, stronger security, and greater flexibility to run tasks anywhere at any time.
Blulogix
NOVEMBER 15, 2024
By BluLogix Team Customer Profitability Analysis and Revenue Management How can understanding my customer profitability help my company tailor marketing and sales efforts for better results? Ready to see how BluIQ can transform your billing process and help you achieve integrated, automated, and accurate complex monetization? Schedule a demo with a BluLogix billing expert today and take the first step towards revolutionizing your revenue management.
Clouded Judgement
NOVEMBER 15, 2024
Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now A Shift To Growth? I think the market and companies are starting to shift focus towards growth. Over the last 2 years there has been a big shift in how software companies value growth vs profitability. Growth was the sole focus in the ZIRP period, and as we came out of that period there was a renewed focus on profitability.
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