Fri.Nov 08, 2019

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10 Business Trends That Defined the 2010s

Entrepreneur - SaaS

From the rise of bitcoin to women taking the reins, a look back at the decade that was.

Trends 78
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SaaS Implementation Challenges and Pitfalls

SaaS Metrics

Introduction SaaS (Software as a Service) has changed the landscape for both end users and vendors and leveled the playing field in a big way. However, like every other technology, there are challenges and pitfalls associated with using SaaS as a delivery channel for apps and other services. While SaaS provides businesses of all sizes a cost-effective alternative to buying and maintaining their own infrastructure, it’s still important to consider the risks and challenges associated with SaaS bef

SaaS 45
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Serious About Customer Success? Your CRM is Not Enough!

ChurnZero

Serious About Customer Success? Your CRM is Not Enough! Blog Author: Alexander Weihmann. The SaaS model has rapidly changed the software marketplace by lowering the b arrier s of entry and exit for buyers. These changes have made it essential that B2B software companies adapt and deliver ongoing use r value. Now more than ever Customer Success is essential to the long-term success of your entire organization.

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The Biggest Secret to Offboarding

OpenView Labs

Editor’s Note: This article first appeared on Medium here. If someone asked me what is the key to a successful exit process, I would definitely say preparation. Part of that preparation is how you will be conducting your exit interview with the employee. There are a lot of parts to this conversation to prepare for but here is my biggest secret.

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Win Back Your Lost Customers by Following These Tips

Nimble - Sales

Do not give up on the customer if you lose them. It is much easier for a business to retain a customer than find a new one. Rejection is difficult to deal with, how customer relationship management (CRM) is crucial for any thriving business. Be honest with yourself and your team when a customer is […]. The post Win Back Your Lost Customers by Following These Tips appeared first on Nimble Blog.

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How Much Is An Active User Worth? Lessons from the Sale of Fitbit

Zuora

Google just bought Fitbit for $2.1 billion, and the press seems to hate the deal. Judging from what I’ve read, […]. The post How Much Is An Active User Worth? Lessons from the Sale of Fitbit appeared first on Zuora.

Sales 79
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How to Use Announcement Bars to Increase Conversions

FastSpring

Do you know how visitors view your website content? Superfast. Besides that, they also follow a pretty predictable reading pattern, also known as the F-shaped pattern. This online reading pattern essentially means visitors first read horizontally across the top, then they move down the page to their next horizontal movement, then they finish scanning the article in a vertical movement.

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The top 5 subscription payment services: how to choose the best

ProfitWell

What’s the one thing Rent the Runway , your gym membership, and monthly utilities all have in common? Scheduled payments, aka recurring billing. Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. Rent the Runway is definitely structured different than your monthly gas bill.

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Introducing a16z Crypto Startup School

Andreessen Horowitz

Historically, new models of computing have tended to emerge every 10–15 years: mainframes in the 60s, PCs in the late 70s, the internet in the early 90s, and smartphones in the 2000s. Today, a number of exciting new computing paradigms … The post Introducing a16z Crypto Startup School appeared first on Andreessen Horowitz.

Startup 61
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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Subscription Economy News: 11/4/2019

Zuora

Every week, we bring you the top stories and analyses from the global Subscription Economy. The post Subscription Economy News: 11/4/2019 appeared first on Zuora.

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SaaStr Podcasts for the Week with Mixmax, Vista Equity Partners, and Zapproved — November 8, 2019

SaaStr

Ep. 280: How do you manage a sales team when you’re at a company with both Free and Freemium Sales-Driven Segments? What about SMB vs. Enterprise Sales? SaaStr CEO Jason Lemkin sits down with Mixmax’s Head of Revenue Don Erwin to discuss it all. Pssst ?? Loving our podcast content? Listen to the start of the episode for a promo code to our upcoming events!

Scale 100
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More Japanese companies using subscription services to woo customers

Zuora

By Junki HHoriuchi in Japan Times Market for customized products estimated at ¥563 billion and growing Subscription-based businesses are growing […]. The post More Japanese companies using subscription services to woo customers appeared first on Zuora.

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10 Essential Traits of Highly Successful Salespeople

Sales Hacker

The most successful salespeople think and act differently than your average sales rep. What sets them apart? They’ve discovered the traits that ensure selling success, and work incessantly to cultivate those traits in themselves. We’re going to share with you their secret sauce. We’re going to tell you the top 10 traits of successful salespeople — and how you can use them to up to go from a good salesperson to a great one.

AI 105
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How Investors & Strategic Buyers Evaluate Integrated Payment Strategies

Explore how integrated payment strategies impact investor and buyer evaluations. Payments are more than a feature — they’re a key to long-term success and market differentiation. They help SaaS companies offer seamless user experiences and efficient operations. Investors and strategic buyers assess these integrated payment strategies as a measure of a company's growth potential and sustainability.

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Welcome to the MoneyLion's den

ProfitWell

On today’s episode, Flywire focuses on the customer, MoneyLion drops the “Netflix of finance,” and Impact Pricing launches an online course you’ll be all about. Your top subscription news. Impact Pricing drops the knowledge. Impact Pricing launches an online course —Accelerate Your Subscription Business—claiming it will be “your blueprint to packaging and pricing for growth.".

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Zoho launches WorkDrive to put greater focus on teamwork

IT World

Zoho has overhauled its cloud-based file management platform, placing greater emphasis on team collaboration and offering a single repository for documents across its portfolio of apps. The company, which sells a range of office productivity and line-of-business applications, has offered Zoho Docs as its main file management tool for storing and accessing documents such as spreadsheets or presentations, similar to Google Drive, Dropbox or Microsoft OneDrive. [ Related: 6 tips for scaling up team

Cloud 9