Mon.Nov 27, 2023

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How This Founder Built a $5 Million Product Business With No Experience in Product Development

Buffer Resources

💡 At Buffer, we’ve long aimed to default to transparency, a practice we believe helps eliminate inequality and gives everyone a greater chance of succeeding. Financial transparency is especially close to our hearts, which is why we’re proud to share Open Books, a series of small business owners giving us a peek inside their books in the spirit of being open about finances as well.

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SIP vs. VoIP Is a False Choice – Most Modern Business Phone Systems Use Both

The Daily Egg

If you’re in the middle of researching a new phone system for your business, you may have come across the terms SIP. The post SIP vs. VoIP Is a False Choice – Most Modern Business Phone Systems Use Both appeared first on The Daily Egg.

Business 258
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How Salesforce Runs Its Internal Forecasting Process with Salesforce’s VP Sales Strategy & Programs and RVP SMB Sales

SaaStr

​Accurate sales forecasting is more critical to business success than most realize. Having a predictable pipeline enables more effective decision-making, from headcount planning to strategic investments in technology and beyond. During SaaStr Annual , Eric Huff, VP of Sales Strategy and Programs, and Theresa Stevens, Regional VP of the SMB sales team, shared an “under the hood” look at how Salesforce does its internal forecasting using Salesforce.

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How a SIP Registrar Simplifies Remote Work

The Daily Egg

Every day, new tools and systems are being developed to make remote work easier. In some cases, however, the technology we use. The post How a SIP Registrar Simplifies Remote Work appeared first on The Daily Egg.

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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Dear SaaStr: What Risks Do Limited Partners in VC Funds Face That General Partners Do Not?

SaaStr

Dear SaaStr: What Risks Do Limited Partners in VC Funds Face That General Partners Do Not? Limited Partners or “LPs” are the folks that give the VC partners (the “General Partners”) the actual money to invest. There are many types of LPs, but the vast majority of the money comes from large endowments, non-profits, and sovereign wealth funds.

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Progress Reports in Project Management: Definition, Process & More

User Pilot

Having to write progress reports may seem like a nuisance with all the other things you have to do, but they’re essential to ensure smooth project delivery. This article explores: What progress reports are Why they’re important in product and project management How to develop robust reports Best practices for writing them Let’s dive in!

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Trends shaping The Forrester Wave™: Customer Success Platforms report

Totango

After several years of relentless pursuit of new business, 2023 made it clear to many companies that growth at all costs is not a sustainable strategy. With acquisition costs proving too high in today’s constrained environment, many businesses are finally putting greater focus on nurturing existing customer relationships to ensure retention and expansion.

Trends 92
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The Best Damn Food & Drink Gift Guide on the Internet 2023

Sparktoro

Here it is, our fourth annual edition! The first three were just practice for this masterpiece of culinary and imbibable magnificence.

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When Not to Use Artificial Intelligence in Digital PR

The Moz Blog

In the field of public relations, the human touch remains essential and irreplaceable. Learn when not to use artificial intelligence in digital PR.

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6 Reasons Why Your Integrated Payments Strategy Could Fail

If you're in the software industry grappling with integrating payments into your business model, understanding where others have stumbled can be a game-changer for your revenue goals. Discover 6 key reasons behind the struggles many face. The challenge goes beyond the technicalities of integrating a payment system; it delves into the strategic oversight of revenue shares, negotiations with payment providers, and the full exploitation of potential revenue streams.

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Churn Rate vs Retention Rate: Formulas, Benchmarks and Ways to Improve

User Pilot

Wondering how churn rate vs retention rate are different? Both metrics are important to track if you want to implement a successful product retention strategy. In this article, we will cover: Formulas to calculate each of these metrics. Other important metrics related to churn and retention efforts. Ways to analyze churn and improve retention rates based on the data.

Churn 82
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Harmonizing sales and CS to drive revenue growth and deliver value

Totango

We know that sales and customer success (CS) teams must work together to drive revenue growth and expansion. How teams accomplish this challenging dance, however, is an ongoing question. Totango’s SVP of Customer Success Chris Dishman recently sat down with the Customer Success Collective in an exclusive episode of the CS School Podcast where he offered some keen insights into how to create and foster a harmonious relationship between sales and CS.

Revenue 71
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Free Contact Management Software | Ultimate Guide

Teamgate

In today’s digital age, managing contacts efficiently is crucial for any business, and free contact management software offers a viable solution. This article delves into the significance of effective contact management, essential features of such software, and how they can transform business operations.

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Google Doc Calendar Templates: Your Key to Staying Organized and Productive

Nimble - Sales

Managing a hectic professional schedule often entails grappling with the challenge of maintaining a clear and well-organized calendar. Determining the days with the most flexibility and discerning already occupied time slots can be a complex task. If you’ve ever faced this common challenge, the answer might be a Google Doc Calendar Template. This blog dives […] The post Google Doc Calendar Templates: Your Key to Staying Organized and Productive appeared first on Nimble Blog.

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Monetizing Analytics Features

Think your customers will pay more for data visualizations in your application? Five years ago, they may have. But today, dashboards and visualizations have become table stakes. Turning analytics into a source of revenue means integrating advanced features in unique, hard-to-steal ways. Download this white paper to discover which features will differentiate your application and maximize the ROI of your analytics.

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Stopping Revenue Leakage in Managed Services: A Comprehensive Guide

Blulogix

Stopping Revenue Leakage in Managed Services: A Comprehensive Guide By BluLogix Team In the ever-evolving landscape of Managed Service Providers (MSPs) , the intricate nature of usage charges often poses a significant billing challenge. As these providers navigate through offering Unified Communications-as-a-Service (UCaaS) , Software-as-a-Service (SaaS) , and various Cloud offerings, managing these usage charges becomes more complex.

Revenue 59
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Using Paystack for Shopify Merchants To Empower Your E-Commerce Business

Subscription Flow

In recent years, an e-commerce platform, by the name of Shopify , has grown in popularity. It was launched by Canadian entrepreneurs in 2006 and it provides online store-fronts to businesses and manages their transactions and inventory seamlessly. It can also be dubbed as a great equalizer because it empowers merchants from all around the world by helping them gain an online presence.

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MLOps vs AIOps: Exploring the Difference

TurnKey Labs

What’s a machine learning model’s least favorite subject in school? History, because it keeps forgetting the past data. Now that we’ve got your algorithms warmed up with a tech chuckle, let’s dive into the serious business of MLOps and AIOps.

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Einstein Bots – A Helping Hand for your Salesforce Org

CloudKettle

What are Einstein Bots? Einstein Bots are Chatbots that are easy to configure from Salesforce’s User Interface. Bots automate tasks and can save costs by solving simple problems for your business. For many businesses, Bots can provide a pleasant customer experience by answering FAQs, providing basic information, and even scheduling appointments. Beyond acting as problem […] The post Einstein Bots – A Helping Hand for your Salesforce Org appeared first on CloudKettle.

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“Build vs Buy Analytics?” The Question ALL SaaS Leaders Need to Answer in 2024

As a SaaS leader, you know that the more metrics, insights, and analytics you add to your products, the more engagement you’ll have – and the stickier your product will become with customers. At what point do you decide to keep building your analytics in-house or invest in an embedded analytics solution? Read our Build vs. Buy Analytics guide to learn: Top 4 benefits of embedded analytics A quick cost comparison of in-house analytics development vs embedded analytics 10 considerations to help yo

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What is External Penetration Testing?

Audacix

Table Of Contents External penetration testing isn't just about protecting your applications and APIs - it should be a key part of a multifaceted security strategy that has far-reaching benefits. It aids in risk mitigation by identifying and remedying vulnerabilities promptly. External pen testing reduces the likelihood of cyber-attacks and potential data breaches from an external point of contact for the software.

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a16z Connect/Fintech

Andreessen Horowitz

There is no excerpt because this is a protected post.

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How to Make Security for Web Applications Ironclad

Audacix

Table Of Contents Around 51% of organizations are planning to increase their investments in improving security for web applications, as per recent research from IBM. However, it is important to note that application security is not a one-time purchase or investment but an ongoing and long-term process. It's a combination of the right tools, used by people with the right skills while applying the right processes.

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Product Growth vs. Product-Led Growth

User Pilot

Product growth vs. product-led growth? SaaS companies like Slack and Atlassian pioneered the product-led growth (PLG) model as a way to reach customers through the product. Theoretically, this model helps companies scale with lower costs and higher retention. But there’s also the product growth strategy, which shares some similarities and differences with the PLG model.

Scale 97
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How To Package & Price Embedded Analytics

Just by embedding analytics, app owners can charge 24% more for their product. How much value could you add? This framework from Software Pricing Partners explains how application enhancements can extend your product offerings. You’ll learn: How to take a disciplined approach to pricing The three elements of the Packaging Decision Framework Ways to structure your new embedded analytics offering Download the White Paper to learn about How To Package & Price Embedded Analytics.

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How to Read a Heatmap for SaaS Data Analysis

User Pilot

Understanding how to read a heatmap is one surefire way to boost your site’s conversions. A heatmap can help you understand how users interact with your web and product pages. You can also understand their preferences and pain points. In this article, we will discuss the different types of heatmaps. We will also find out how understanding their use cases can help you set up a user-friendly page.

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Revenue Growth Rate: Definition, Formula & How to Improve it

User Pilot

Tracking revenue on a spreadsheet is easy, but understanding the underlying factors influencing revenue growth rate is a different ball game. By the end of this article, you will be equipped to do that. As you read on, you will learn: How to properly define revenue growth. The formula to calculate growth rate and what good growth looks like. Related metrics that impact your revenue and how to use the insights to turn your product into a growth engine.

Payments 101
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UserGuiding vs Product Fruits vs Mixpanel for Funnel Analysis

User Pilot

Looking for a good funnel analysis tool and wondering which one of UserGuiding, Product Fruits, and Mixpanel is the best option for your SaaS company? Let’s compare them! There are plenty of tools for funnel analysis on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Heap vs Amplitude vs Mixpanel for SaaS Analytics

User Pilot

Looking for a good SaaS analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? Let’s compare them! There are plenty of tools for SaaS analytics on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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10 Red Flags in Integrated Payment Partnerships: Moving Towards a Mutual Benefit

Navigate the complex world of integrated payment partnerships with this essential guide, a treasure trove of insights for software companies. It unveils ten critical red flags to watch out for, from the dangers of hidden fees to the constraints of restrictive contracts. This guide is crucial for identifying potential pitfalls and aligning with the right partners.

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Heap vs Amplitude vs Mixpanel for SaaS Reporting

User Pilot

Looking for a good SaaS reporting tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? Let’s compare them! There are plenty of tools for SaaS reporting on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: Your different jobs to be done, budget, and the size of your company.

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Pendo vs Appcues vs UserGuiding for Feature Adoption

User Pilot

Looking for a good feature adoption tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? Let’s compare them! There are plenty of tools for feature adoption on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

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Pendo vs Appcues vs UserGuiding for Product Experience

User Pilot

Looking for a good product experience tool and wondering which one of Pendo, Appcues, and UserGuiding is the best option for your SaaS company? Let’s compare them! There are plenty of tools for product experience on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.