Buffer Resources

NOVEMBER 27, 2023

💡 At Buffer, we’ve long aimed to default to transparency, a practice we believe helps eliminate inequality and gives everyone a greater chance of succeeding. Financial transparency is especially close to our hearts, which is why we’re proud to share Open Books, a series of small business owners giving us a peek inside their books in the spirit of being open about finances as well.

Development 124

Development Sales Hiring Scale Business 124

The Daily Egg

NOVEMBER 27, 2023

If you’re in the middle of researching a new phone system for your business, you may have come across the terms SIP. The post SIP vs. VoIP Is a False Choice – Most Modern Business Phone Systems Use Both appeared first on The Daily Egg.

Business 258

Business 258

SaaStr

NOVEMBER 27, 2023

Dear SaaStr: What Risks Do Limited Partners in VC Funds Face That General Partners Do Not? Limited Partners or “LPs” are the folks that give the VC partners (the “General Partners”) the actual money to invest. There are many types of LPs, but the vast majority of the money comes from large endowments, non-profits, and sovereign wealth funds.

Investment 218

Investment Management 218

The Daily Egg

NOVEMBER 27, 2023

Every day, new tools and systems are being developed to make remote work easier. In some cases, however, the technology we use. The post How a SIP Registrar Simplifies Remote Work appeared first on The Daily Egg.

Technology 141

Technology Development 141

Speaker: Conrado Morlan

In this engaging and witty talk, we’ll explore how artificial intelligence can transform the daily tasks of product managers into streamlined, efficient processes. Using the lens of a superhero narrative, we’ll uncover how AI can be the ultimate sidekick, aiding in decision-making, enhancing productivity, and boosting innovation. Attendees will leave with practical tools and actionable insights, motivated to embrace AI and leverage its potential in their work. 🦸 🏢 Key objectives:

AI

Totango

NOVEMBER 27, 2023

“Customer success is driving value to customers. Digital customer success is driving value more efficiently using a software or service that allows companies to grow and deliver value without using excessive resources” – Chris Dishman, SVP Customer Success, Totango. In a recent episode of The Digital Customer Success Podcast , Totango’s SVP of Customer Success, Chris Dishman had an insightful conversation with host Alex Turkovic about digital customer success (CS) hot topics, including health sc

Customer Success 105

Customer Success Scale Systems Review Software Review 105

User Pilot

NOVEMBER 27, 2023

Having to write progress reports may seem like a nuisance with all the other things you have to do, but they’re essential to ensure smooth project delivery. This article explores: What progress reports are Why they’re important in product and project management How to develop robust reports Best practices for writing them Let’s dive in!

Management 105

Management Technical Review Software Review Leadership 105

Totango

NOVEMBER 27, 2023

After several years of relentless pursuit of new business, 2023 made it clear to many companies that growth at all costs is not a sustainable strategy. With acquisition costs proving too high in today’s constrained environment, many businesses are finally putting greater focus on nurturing existing customer relationships to ensure retention and expansion.

Trends 93

Trends Customer Success Machine Learning Artificial Intelligence 93

User Pilot

NOVEMBER 27, 2023

Wondering how churn rate vs retention rate are different? Both metrics are important to track if you want to implement a successful product retention strategy. In this article, we will cover: Formulas to calculate each of these metrics. Other important metrics related to churn and retention efforts. Ways to analyze churn and improve retention rates based on the data.

Churn 102

Churn Retention Benchmarks Customer Lifetime Value 102

The Moz Blog

NOVEMBER 27, 2023

In the field of public relations, the human touch remains essential and irreplaceable. Learn when not to use artificial intelligence in digital PR.

Artificial Intelligence 101

Artificial Intelligence 101

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The complexity of financial data, the need for real-time insight, and the demand for user-friendly visualizations can seem daunting when it comes to analytics - but there is an easier way. With Logi Symphony, we aim to turn these challenges into opportunities. Our platform empowers you to seamlessly integrate advanced data analytics, generative AI, data visualization, and pixel-perfect reporting into your applications, transforming raw data into actionable insights.

Data

Sparktoro

NOVEMBER 27, 2023

Here it is, our fourth annual edition! The first three were just practice for this masterpiece of culinary and imbibable magnificence.

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98

Totango

NOVEMBER 27, 2023

We know that sales and customer success (CS) teams must work together to drive revenue growth and expansion. How teams accomplish this challenging dance, however, is an ongoing question. Totango’s SVP of Customer Success Chris Dishman recently sat down with the Customer Success Collective in an exclusive episode of the CS School Podcast where he offered some keen insights into how to create and foster a harmonious relationship between sales and CS.

Revenue 71

Revenue Sales Customer Success Churn 71

Teamgate

NOVEMBER 27, 2023

In today’s digital age, managing contacts efficiently is crucial for any business, and free contact management software offers a viable solution. This article delves into the significance of effective contact management, essential features of such software, and how they can transform business operations.

Software 81

Software Management Business Sales 81

Nimble - Sales

NOVEMBER 27, 2023

Managing a hectic professional schedule often entails grappling with the challenge of maintaining a clear and well-organized calendar. Determining the days with the most flexibility and discerning already occupied time slots can be a complex task. If you’ve ever faced this common challenge, the answer might be a Google Doc Calendar Template. This blog dives […] The post Google Doc Calendar Templates: Your Key to Staying Organized and Productive appeared first on Nimble Blog.

Management 69

Management 69

Speaker: Speakers: Robin Eissler, BoosteHub & Cory Benn, PracticeSuite

Join us for an exclusive session with Robin Eissler from BoosteHub and Cory Benn from PracticeSuite as they reveal their secrets to leveraging payments within their SaaS platforms. Discover how they seamlessly switched from Stripe to Usio and created more stickiness by offering more solutions. Learn how they increased their company valuation by up to 300% and generated over $700,000 in additional revenue.

Payments

Blulogix

NOVEMBER 27, 2023

Stopping Revenue Leakage in Managed Services: A Comprehensive Guide By BluLogix Team In the ever-evolving landscape of Managed Service Providers (MSPs) , the intricate nature of usage charges often poses a significant billing challenge. As these providers navigate through offering Unified Communications-as-a-Service (UCaaS) , Software-as-a-Service (SaaS) , and various Cloud offerings, managing these usage charges becomes more complex.

Revenue 59

Revenue Payment Features Management Software Review 59

Subscription Flow

NOVEMBER 27, 2023

In recent years, an e-commerce platform, by the name of Shopify , has grown in popularity. It was launched by Canadian entrepreneurs in 2006 and it provides online store-fronts to businesses and manages their transactions and inventory seamlessly. It can also be dubbed as a great equalizer because it empowers merchants from all around the world by helping them gain an online presence.

Merchant Services 59

Merchant Services Payment Methods Payment Services Payments 59

TurnKey Labs

NOVEMBER 27, 2023

What’s a machine learning model’s least favorite subject in school? History, because it keeps forgetting the past data. Now that we’ve got your algorithms warmed up with a tech chuckle, let’s dive into the serious business of MLOps and AIOps.

Machine Learning 57

Machine Learning Artificial Intelligence Data Business 57

CloudKettle

NOVEMBER 27, 2023

What are Einstein Bots? Einstein Bots are Chatbots that are easy to configure from Salesforce’s User Interface. Bots automate tasks and can save costs by solving simple problems for your business. For many businesses, Bots can provide a pleasant customer experience by answering FAQs, providing basic information, and even scheduling appointments. Beyond acting as problem […] The post Einstein Bots – A Helping Hand for your Salesforce Org appeared first on CloudKettle.

Business 52

Business 52

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In the fast-moving manufacturing sector, delivering mission-critical data insights to empower your end users or customers can be a challenge. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way. Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications.

Data

Audacix

NOVEMBER 27, 2023

Table Of Contents External penetration testing isn't just about protecting your applications and APIs - it should be a key part of a multifaceted security strategy that has far-reaching benefits. It aids in risk mitigation by identifying and remedying vulnerabilities promptly. External pen testing reduces the likelihood of cyber-attacks and potential data breaches from an external point of contact for the software.

Underperforming Technical Team 40

Underperforming Technical Team Cybersecurity compliance Mobile 40

Andreessen Horowitz

NOVEMBER 27, 2023

There is no excerpt because this is a protected post.

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SaaStr

NOVEMBER 27, 2023

​Accurate sales forecasting is more critical to business success than most realize. Having a predictable pipeline enables more effective decision-making, from headcount planning to strategic investments in technology and beyond. During SaaStr Annual , Eric Huff, VP of Sales Strategy and Programs, and Theresa Stevens, Regional VP of the SMB sales team, shared an “under the hood” look at how Salesforce does its internal forecasting using Salesforce.

Forecasting 259

Forecasting SMB Technical Review Sales 259

User Pilot

NOVEMBER 27, 2023

Product growth vs. product-led growth? SaaS companies like Slack and Atlassian pioneered the product-led growth (PLG) model as a way to reach customers through the product. Theoretically, this model helps companies scale with lower costs and higher retention. But there’s also the product growth strategy, which shares some similarities and differences with the PLG model.

Scale 105

Scale Acquisition Strategy Retention 105

Speaker: Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms

Join us for an exclusive webinar hosted by Ian Hillis, SVP of Growth at Payrix and Worldpay for Platforms, where he’ll explore the significant impact of embedded finance on the software industry! This session is designed to provide you with the strategic insights needed to navigate the future of SaaS successfully, all while gaining a deeper understanding of how these trends can enhance your competitive edge, boost revenue, and deepen customer loyalty.

Finance

Audacix

NOVEMBER 27, 2023

Table Of Contents Around 51% of organizations are planning to increase their investments in improving security for web applications, as per recent research from IBM. However, it is important to note that application security is not a one-time purchase or investment but an ongoing and long-term process. It's a combination of the right tools, used by people with the right skills while applying the right processes.

Software Review 40

Software Review Underperforming Technical Team DevOps as a Service compliance 40

User Pilot

NOVEMBER 27, 2023

Understanding how to read a heatmap is one surefire way to boost your site’s conversions. A heatmap can help you understand how users interact with your web and product pages. You can also understand their preferences and pain points. In this article, we will discuss the different types of heatmaps. We will also find out how understanding their use cases can help you set up a user-friendly page.

Data Analysis 105

Data Analysis Data Scale SaaS 105

User Pilot

NOVEMBER 27, 2023

Tracking revenue on a spreadsheet is easy, but understanding the underlying factors influencing revenue growth rate is a different ball game. By the end of this article, you will be equipped to do that. As you read on, you will learn: How to properly define revenue growth. The formula to calculate growth rate and what good growth looks like. Related metrics that impact your revenue and how to use the insights to turn your product into a growth engine.

Payments 105

Payments Revenue Payment Features SaaS Payments 105

User Pilot

NOVEMBER 27, 2023

Looking for a good funnel analysis tool and wondering which one of UserGuiding, Product Fruits, and Mixpanel is the best option for your SaaS company? Let’s compare them! There are plenty of tools for funnel analysis on review sites, but they don’t make the choice any easier. The crux of the issue is – to make the right choice, you need to account for your priorities: your different jobs to be done, budget, and the size of your company.

Software Review 52

Software Review Onboarding Technical Review Pricing 52

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In the rapidly evolving healthcare industry, delivering data insights to end users or customers can be a significant challenge for product managers, product owners, and application team developers. The complexity of healthcare data, the need for real-time analytics, and the demand for user-friendly interfaces can often seem overwhelming. But with Logi Symphony, these challenges become opportunities.

Healthcare