ProfitWell

SEPTEMBER 25, 2019

I love reading stories of SaaS companies that truly get it when it comes to renewal rates. Companies like Front , the shared inbox service that keeps growing like a weed every month , despite having average user churn rates. Or Groove , which dug deep into its user data and reduced churn by 71% with a single email. What makes me sad is that even with the obvious benefits of higher renewals, most SaaS companies still lose huge amounts of revenue to customer churn.

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Chargify

SEPTEMBER 25, 2019

Welcome back to the Subscription Rockstars series! In this series, we will take a closer look at wildly successful companies to better understand how they got to where they are today. We will analyze both their mistakes and their victories to draw lessons that you can apply to your business. And, of course, we will pay special attention to how their subscription billing models and pricing strategies contributed to their growth.

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Groove HQ

SEPTEMBER 25, 2019

When building a successful business, everything screams for attention. Within that flood, why prioritize customer service? The post Why is Customer Service Important? 11 Ways Customer Satisfaction Correlates with Business Results appeared first on Groove Blog.

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Business Customer Support 99

Nimble - Sales

SEPTEMBER 25, 2019

Sales coaching is a renowned in-house trend of many successful modern companies out there. What is it in essence, which tasks affair solves, and how is it implemented in the first place? Let’s talk about all of that. What is Sales Coaching? With a number of different efficiency-boosting approaches involved with coaching a sales team, […]. The post 25 Tips for Successful Sales Coaching appeared first on Nimble Blog.

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Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

Generative AI

Sales Hacker

SEPTEMBER 25, 2019

In June, CNBC reported that recently listed cloud software companies were getting crushed for poor sales execution. That’s not hard to believe. Enterprise sales is hard, which is why most businesses start as an SMB org and grow into an enterprise org. Even starting small, though, most companies fail to make this transition. And those that do often struggle through the transition, leaving behind a churn of leadership and sales resources after every funding milestone.

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Andreessen Horowitz

SEPTEMBER 25, 2019

To receive this monthly update from the a16z fintech team, sign up here. The rise of neobanks; Software for debt settlement; Corporate card wars; Amazon cashes in; Passive investing tops active; JPMorgan’s instant payments. Chime and the money-making model behind. … The post Fintech Newsletter: September 2019 appeared first on Andreessen Horowitz.

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Payment Solutions Investment Software 65

ProfitWell

SEPTEMBER 25, 2019

Today, we revisit the ever-present power of customer success. I also break down Andrew Grove’s High Output Management , so you can get the good lessons without ever picking up a copy. Your September 25th episode of Recur Now has arrived. Your top subscription news. Arcserve x Sophos, for your safety. Arcserve forms a global strategic partnership with Sophos to provide organizations with a first and last line of defense against ransomware.

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Payment Solutions Payment Services SaaS Payments Payments 60

CloseSaaS

SEPTEMBER 25, 2019

Hey there - I’m just checking in on our last conversation… Hey there - I’m just checking in on whether you saw our proposal… Hey there - I’m just checking to see if you had a chance to review our… Ok. We get it. You’re just checking in.

Sales 52

Sales 52

ProfitWell

SEPTEMBER 25, 2019

This week on the ProfitWell Report, we're tackling a bit of a meta question from Jeremy Bolls at Kindful. He asks: How do podcasts and video marketing impact growth? The thing is, podcasts and video cost money and take a bit of a financial leap of faith, not unlike the content marketing leap of faith made over a decade ago. To see if podcast and video marketing are worth the investment, we took a look at the data from 2.4 thousand subscription companies.

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With no barriers to entry you can get started with Snowflake for next to nothing, but as you may already know, costs can quickly spiral out of control. While usage costs can be better managed for your internal BI use case, Snowflake costs skyrocket for SaaS providers because the need to deliver real-time, interactive analytics in a multi-tenant environment is always on.

SaaS

IT World

SEPTEMBER 25, 2019

Historically, wholesale coffee prices have been volatile, fluctuating widely over time. In the past two years, coffee prices have dropped from a high of $1.55 per pound to a low of 87 cents. Currently, coffee is selling for 99 cents per pound. The volatility in coffee has been hard on small-to-medium sized coffee farms in countries where there are few banking options and where growers often get paid prices that don't reflect the market, according to Luis Macias, CEO of blockchain-based supply ch

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Blockchain Banking Pricing Marketing 45

OpenView Labs

SEPTEMBER 25, 2019

JumpCloud is an OpenView portfolio company that’s focused on building the next generation of directory services. Rajat Bhargava, Co-founder and CEO, shares what they value most as a company and the two things he looks for when building a new business. ?. Prefer to listen on iTunes? Click here. The post JumpCloud’s Core Values with Rajat Bhargava [Podcast] appeared first on OpenView.

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Business 41

IT World

SEPTEMBER 25, 2019

Historically, wholesale coffee prices have been volatile, fluctuating widely over time. In the past two years, coffee prices have dropped from a high of $1.55 per pound to a low of 87 cents. Currently, coffee is selling for 99 cents per pound. The volatility in coffee has been hard on small-to-medium sized coffee farms in countries where there are few banking options and where growers often get paid prices that don't reflect the market, according to Luis Macias, CEO of blockchain-based supply ch

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Blockchain Banking Pricing Marketing 40

OpenView Labs

SEPTEMBER 25, 2019

Me : “I’ve worked in Product Marketing for the last seven years.”. Them : “Oh, so you do Marketing?”. Me : “Well, not quite. I work with marketing teams, but my role isn’t exactly marketing.”. A little bit of a staring contest, then I explain further. Them: “Oh! That makes a lot of sense that a company would need this role.”. Even though the above interaction has repeated itself for the last couple of months, it still surprises me.

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Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

SaaS

BetterCloud

SEPTEMBER 25, 2019

Today marks a milestone event in the history of BetterCloud, and more importantly, a monumental step forward for the SaaSOps movement. Since 2011, BetterCloud has been on a mission to help organizations realize the promise of SaaS by empowering them to more easily manage and secure SaaS applications. In the beginning, this mission was exclusively focused on Google Apps (now G Suite), an early pioneer in cloud-based collaboration and productivity.

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Sales Hacker

SEPTEMBER 25, 2019

In this webinar, join LeanData CRO, Steve De Marco, and Sales Hacker’s Director of Marketing, Colin Campbell, to learn 5 key ways to accelerate pipeline generation before the end of the year. The post 5 Ways to Build Pipeline Before End of Year appeared first on Sales Hacker.

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ProfitWell

SEPTEMBER 25, 2019

One of the most famous lines from Citizen Kane is, “It's no trick to make an awful lot of money, if that's all you want is to do is make a lot of money.” If only that statement were as true as it seemed. It might be more accurate to say, “There are a lot of ways to make a lot of money.” That’s never been truer for software businesses in particular than in the past 10-15 years, with the internet stimulating an explosion in the number of viable revenue models.

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BetterCloud

SEPTEMBER 25, 2019

I’m thrilled to announce today that BetterCloud and Dropbox have formed a strategic partnership in the name of enabling a best-of-breed world and a better way to work. As part of this partnership, Dropbox has made a $5 million investment in BetterCloud. Later this year, Dropbox will offer their customers a new solution called BetterCloud for Dropbox, allowing businesses to enforce custom security policies, scan content for sensitive data, and automate critical processes.

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New CTO CTO Investment SaaS 53

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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Backlinkfy

SEPTEMBER 25, 2019

Social media has come a long way since its introduction a couple or so decades ago. As it stands today, social media has become a powerful tool for marketing a business as well. Then again, it’s not surprising that it has become quite indispensable for entrepreneurs these days. After all, social media platforms have billions upon billions of users around the globe.

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