Fri.Jul 07, 2023

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The Two Biggest Mistakes I Made As a Founder-CEO

SaaStr

Dear SaaStr: What Were the Biggest Mistakes You Made as a Founder-CEO? I’ve made so many, it’s hard to boil it down to two. But let’s focus on the earliest days, in Year 1. The biggest two mistakes I made as a founder-CEO in Year 1, I not only made once. I made them again twice, maybe thrice. They were: One, starting with too incomplete a management team.

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Clouded Judgement 7.7.23 - Hot Economy and Rising Rates

Clouded Judgement

Every week I’ll provide updates on the latest trends in cloud software companies. Follow along to stay up to date! Subscribe now Threads Meta’s Twitter alternative was released this week (Wednesday), and it appears to be a smashing success. Thursday was day 2 , and as of this writing (10pm on Thursday) there are 58m accounts already created.

Cloud 130
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Sales and Marketing Execs: Know the Product Cold Before You Start

SaaStr

So over the past few weeks I’ve had discussions with 3 good revenue leaders and execs and 2 marketing execs that either left their roles or were let go. None of these folks am I super close to, but all of them I’ve known just enough over time to know they are at least good. Great? I don’t know them well enough. But I do know they are good. Good enough to do well, make good money, and add real value in SaaS.

Marketing 246
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OpenAI launches new alignment division to tackle risks of superintelligent AI

IT World

OpenAI is opening a new alignment research division, focused on developing training techniques to stop superintelligent AI — artificial intelligence that could outthink humans and become misaligned with humans ethics — from causing serious harm. “Currently, we don't have a solution for steering or controlling a potentially superintelligent AI, and preventing it from going rogue,” Jan Leike and Ilya Sutskever wrote in a blog post for OpenAI, the company behind the most well-known generative AI la

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Navigating the Future: Generative AI, Application Analytics, and Data

Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

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4 Security Measures Payment Gateways Implement

Agile Payments

4 Security Measures Payment Gateways Implement Online shopping and other digital payments are something that we all take for granted - without spending too much time fretting about security. This confidence is down to the levels of security that protect us at each stage of the process.

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10 Salesforce Alternatives for 2023

Teamgate

Navigating through the complex features of Salesforce can often be overwhelming, especially for small businesses or those with budget constraints. Fortunately, there are countless alternatives in the CRM landscape to consider. In this article, we’ve done the homework for you, carefully curating a list of the top ten Salesforce alternatives for 2023.

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Lawyers and Incident Response can be a dangerous combo

IT World

Lawyers and C-suite leaders have the same basic mission: protect the enterprise from bad actors who want to do harm. But they often often approach the job in such polar opposite ways that they wind up fighting each other instead of working together. A new academic report on the topic from researchers at the University of Edinburgh, the University of Innsbruck, Tufts University and the University of Minnesota tried to document how stark those differences have become.

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The Sandler Sales Methodology | Ultimate Guide

Teamgate

In the world of sales, there are countless methodologies and techniques to choose from. One of the most popular and effective approaches is the Sandler sales methodology. Developed by David Sandler in the 1960s, the Sandler methodology is designed to help salespeople understand their buyers’ needs and build strong, lasting relationships.

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Navigating the Digital Economy: Online Payment Solutions for Small Businesses

Agile Payments

Navigating the Digital Economy: Online Payment Solutions for Small Businesses

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SaaS: How They’re Turning Payments Into Profit Centers

Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

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Apple was right not to run a social network

IT World

Witnessing the madness of "King twit" and the data-munching journey of that monarch’s latest competitor in the race to commoditize communication , I’m glad Apple at least put some priority on privacy when no one else in Big Tech chose to.

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Recruitment Services for IT Consulting Company

TurnKey Labs

In today’s rapidly evolving digital landscape, the growing demand for skilled tech workers far outweighs the available supply, prompting a prolific labor shortage that’s disrupting the tech sector worldwide. As an IT consulting company, you’re in the thick of this crisis. That’s where this post comes in, offering a lifeline.

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Zuora Command Center — developed for your Zuora admin heroes

Zuora

The only complete solution for adopting a consumption based pricing model The post Zuora Command Center — developed for your Zuora admin heroes appeared first on Zuora.

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Navigating UX: Design Considerations for Salesforce

CloudKettle

The importance of user experience (UX) in Salesforce cannot be overstated. With its vast array of features and functionalities, Salesforce serves as a powerful tool for businesses. However, a seamless and intuitive user experience is crucial for maximizing its potential. A well-designed UX in Salesforce ensures increased productivity, user adoption, and customer satisfaction, enabling users […] The post Navigating UX: Design Considerations for Salesforce appeared first on CloudKettle.

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How Embedded Analytics Gets You to Market Faster with a SAAS Offering

Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

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Really, OpenAI?

Crafty CTO

In a conversation with a venture partner yesterday, I was talking up the value that ChatGPT can bring to knowledge workers. He responded that their firm had a policy against putting any confidential data into ChatGPT. My reaction was, that applies to the free version and / or the old days, that with the advent of paid subscriptions, OpenAI no longer trained their models using inputs from subscribers.

ChatGPT 52
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5 Strategies For Successful Sales CRM Adoption Amongst Your Team

CloseSaaS

Wondering how to get your sales team to use your new CRM? It's a tricky situation. These five expert tips will help you boost your CRM adoption rate.

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How to Ask ChatGPT a Technical Question (BoorishBears on Hacker News)

Crafty CTO

This was in the context of a link to someone training / fine-tuning an LLM for the full corpus of AWS documentation. Many pointed out that ChatGPT probably does it better; lots of whining about “but ChatGPT gives me wrong answers, boo hoo hoo,” and then this gem. This gets it exactly right: one needs to skillfully guide ChatGPT and the results will be 10X better.

ChatGPT 40
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How To Boost Your Net Retention Revenue (NRR) to Over 140% with Insider’s CEO and CMO

SaaStr

“Retention is the new acquisition,” says Co-Founder and CEO of Insider, Hande Cilingir. “Given the fact that customer acquisition costs are increasing sharply, the most efficient way to increase revenue base is getting it out of existing ones.” In a survey by Influitive, 58% said customer marketing was very important, and almost 60% had moderate-to-significant revenue gains thanks to customer marketing.

Retention 201
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Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

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What is Account White Space Analysis? Why is it becoming Critical in Business?

SmartKarrot

Whether you are a business owner or a person with a key managerial role, understanding white space analysis is crucial for you. White space in business is like a blank canvas representing customers’ unmet needs waiting to be filled. If you are unaware of the processes to find those blank canvases or the ideas to fill those with customer satisfaction, you are lacking something very major.