SaaStr

AUGUST 31, 2023

Huge congrats to @iDedupe + @elasticull and team @logikcull !! Proud to have been the first venture investor!! [link] — Jason ✨Be Kind✨ Lemkin  (@jasonlk) August 29, 2023 I was lucky enough to be the first venture investor in a next-gneration ediscovery startup, Logikcull, way back in 2015. A flash-back to them at $1m ARR or so here: Andy Wilson CEO has been part of SaaStr events and contents since then, and a great session below on how they scale, and a great post here on how they migr

Acquisition 240

Acquisition Scaling Startup SaaS 240

Tom Tunguz

AUGUST 31, 2023

Open source software has evolved from a movement into a big business. Gitlab, Confluent, Databricks, MongoDB, Elastic, Snyk, Hashicorp, Mulesoft, have become huge companies using open source software. Across, just these they have generated about $100b in market cap. Company Status Market Cap or M&A Value, $B Databricks Private 38 MongoDB Public 28 Confluent Public 10 Gitlab Public 7.7 Elastic Public 7 Mulesoft Acquired 6.5 Hashicorp Public 5.5 Total 104 Early on, open source pioneers viewed

Business Model 175

Business Model Business Scale Sales Funnel 175

SaaStr

AUGUST 31, 2023

We have 250+ Braindates already for SaaStrAnnual.com 2023 next week!! Amazing smaller, deep dive sessions with top leaders in SaaS and Cloud. The Most Popular 2023 Annual Braindates So Far: #1. Navigating Corporate Venture Capital: Strategic Benefits for Early-Stage Founders with Erin Yang, VP and Chief Technologist Workday Savannah Greene, Principle @ Workday #2: How Expensify Grew to 10M Users Through Word of Mouth Joanie Wang, Director of Marketing and Brand #3.

Venture Capital 237

Venture Capital Acquisition AI Innovation 237

Buffer Resources

AUGUST 31, 2023

When Aprilynne Alter started her YouTube channel in 2021, she didn’t expect it to grow the way it did. Her content about learning how NFTs work and documenting her progress in creating them attracted an audience of more than 22,000 subscribers. In the process, she learned how to grow on YouTube and gained an appreciation for the medium. But NFTs and the broader web3 space weren’t Aprilynne’s topic of choice.

Education 114

Education Software Development Strategy Engagement 114

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Generative AI is upending the way product developers & end-users alike are interacting with data. Despite the potential of AI, many are left with questions about the future of product development: How will AI impact my business and contribute to its success? What can product managers and developers expect in the future with the widespread adoption of AI?

Generative AI

User Pilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we’ll go through the main differences between both tools to help you understand which one is better for you. TL;DR Heap is a data insight platform that helps you analyze customer behavior data. Google Analytics is a web analytics tool for analyzing website and mobile app traffic and marketing data.

Software Review 93

Software Review Technical Review Underperforming Technical Team Retention 93

User Pilot

AUGUST 31, 2023

Navigating customer sentiment is crucial for any business, and one effective way to measure it is through Net Promoter Score (NPS) calculation. This insightful metric quantifies customer loyalty and satisfaction, which offers insights that help analyze your product’s success in meeting customer expectations. In this article, we’ll dive into how to calculate Net Promoter Score with the formula and best methods to do it.

Software Review 67

Software Review Onboarding Retention Customer Support 67

Nimble - Sales

AUGUST 31, 2023

Introducing a new era of streamlined communication and enhanced organization – Email Reminders. With Email Reminders, you gain the power to set specific time intervals for a vigilant “watcher” to monitor your email threads. Whether a response is received within the designated time or not, you’ll always stay informed. As your conversations flourish, the ‘Watched […] The post Unlock Effective Follow-Ups: Transform Your Strategy with Nimble’s New Email Reminders appea

Strategy 64

Strategy Communication 64

User Pilot

AUGUST 31, 2023

Navigating customer sentiment is crucial for any business, and one effective way to measure it is through Net Promoter Score (NPS) calculation. This insightful metric quantifies customer loyalty and satisfaction, which offers insights that help analyze your product's success in meeting customer expectations. In this article, we'll dive into how to calculate Net Promoter Score with the formula and best methods to do it.

Software Review 59

Software Review Onboarding Retention Customer Support 59

TurnKey Labs

AUGUST 31, 2023

In the highly dynamic world of Silicon Valley, the ever-transforming landscape of compensation strategies adopted by Tech Companies is nothing short of innovative. Stock options—once a generous enticement to lure in top-notch talent—are now a common component of a competitive offer to attract talented developers.

Trends 57

Trends Compensation Innovation Startup 57

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Discover how top SaaS companies are earning up to $700k + and zero upfront cost with Usio Integrated Payments.

Payments

User Pilot

AUGUST 31, 2023

Heap and Google Analytics are popular product analytics tools that help businesses pursue product growth with data-driven insights. In this article, we'll go through the main differences between both tools to help you understand which one is better for you. TL;DR Heap is a data insight platform that helps you analyze customer behavior data. Google Analytics is a web analytics tool for analyzing website and mobile app traffic and marketing data.

Software Review 59

Software Review Technical Review Underperforming Technical Team Retention 59

Buffer Resources

AUGUST 31, 2023

When Aprilynne Alter started her YouTube channel in 2021, she didn’t expect it to grow the way it did. Her content about learning how NFTs work and documenting her progress in creating them attracted an audience of more than 22,000 subscribers. In the process, she learned how to grow on YouTube and gained an appreciation for the medium. But NFTs and the broader web3 space weren’t Aprilynne’s topic of choice.

Education 52

Education Software Development Strategy Engagement 52

TurnKey Labs

AUGUST 31, 2023

In the highly dynamic world of Silicon Valley, the ever-transforming landscape of compensation strategies adopted by Tech Companies is nothing short of innovative. Stock options—once a generous enticement to lure in top-notch talent—are now a common component of a competitive offer to attract talented developers.

Development 52

Development Compensation Innovation Startup 52

CloudKettle

AUGUST 31, 2023

Introduction While many Salesforce products including Sales Cloud, Service Cloud, Education Cloud, Health Cloud and other Salesforce industry clouds are built on a common ‘core’ platform that share the same datastore (an Oracle relational database), Data Cloud uses a very different architecture and technology stack from other ‘Clouds’ in the Salesforce product line.

Cloud 52

Cloud Data Education Technology 52

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Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.

SaaS

SmartKarrot

AUGUST 31, 2023

Image Source According to Survey Sparrow, the top five companies in the market maintain a customer retention rate of 94%. If it is any indication, the secret to a thriving business is retaining key existing customers with consistent effort. While every company intends to grab more business from existing clients, the key account management playbook can help streamline these efforts.

Management 10

Management Customer Lifetime Value Branding Onboarding 10

User Pilot

AUGUST 31, 2023

What is customer acquisition for SaaS, and how can you leverage it to drive sustainable growth ? This article answers that and more. You’ll learn: The different stages of the acquisition funnel Teams responsible for acquisition Why the process doesn’t end when customers sign up to use your tool Effective customer acquisition channels and how to reduce customer acquisition cost How to measure your customer acquisition efforts TL;DR Customer acquisition refers to the actions and strate

Acquisition 99

Acquisition SaaS Payments Payment Methods Metrics 99

SaaStr

AUGUST 31, 2023

Dear SaaStr: How does a First Time Founder Identify 10x Hires? How do you hire a great CTO, a great VP of Product, a great VP of Sales … if you’ve never worked with one? It’s hard. There’s a reason almost every founder you talk to had a mis-hire for their first head of sales. Because they didn’t really know who a 10x hire would be, at that stage, back then.

Sales Hiring 219

Sales Hiring CTO Hire CTO Coach CTO 219

User Pilot

AUGUST 31, 2023

What do Figma, Slack, and Notion have in common? They all depend on network effects to deliver customer value and grow! In this article, we cover what network effects are and why they are important. We also look at a few examples of companies that leverage network effects to drive product growth. Let’s dive in! TL;DR The positive network effect is a situation when the product value grows when more users join.

Social Media 97

Social Media Customer Lifetime Value SaaS Marketplace as a Service 97

Speaker: Timothy Chan, PhD., Head of Data Science

Are you ready to move beyond the basics and take a deep dive into the cutting-edge techniques that are reshaping the landscape of experimentation? 🌐 From Sequential Testing to Multi-Armed Bandits, Switchback Experiments to Stratified Sampling, Timothy Chan, Data Science Lead, is here to unravel the mysteries of these powerful methodologies that are revolutionizing how we approach testing.

Innovation