Neil Patel
OCTOBER 2, 2020
As the world’s largest e-commerce store , Amazon is a platform sellers can’t afford to ignore. But on a website selling over 12 million items , how do you help your products stand out from the crowd with Amazon SEO? It’s easier than it sounds. Why? Because Amazon isn’t just an e-commerce platform. It’s a search engine with its very own algorithm, A9.
SaaStr
OCTOBER 2, 2020
So it’s Q4. And the run up to the holidays and the end of the year is sometimes a time we quietly ask ourselves, after a few (or more) years in … Could Someone Do a Better Job as CEO? I did. I still do sometimes. It may seem as the years go by that the answer must be Yes, especially for first-time CEOs. After all, you haven’t done it before.
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Trint
OCTOBER 2, 2020
Getting the most out of video With video making up more than 80% of internet traffic , brands are getting lost in the crowd. Creating a video has never been easier, but how can producers ensure that once their beloved creation is released into the wild, it has the best chance of survival? That’s why it’s so important to think outside of pure video to ensure that you’re making the most of your content assets.
Neil Patel
OCTOBER 2, 2020
Researchers at Womply analyzed 200,000 small businesses in every state, looking at a few dozen industries. They found that businesses with more than 82 total reviews earn 54 percent more money. It isn’t just about getting reviews either. Businesses achieved moderate to large jumps in revenue from the simplest tasks. Claim your profile on at least four review sites?
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Start-ups & SMBs launching products quickly must bundle dashboards, reports, & self-service analytics into apps. Customers expect rapid value from your product (time-to-value), data security, and access to advanced capabilities. Traditional Business Intelligence (BI) tools can provide valuable data analysis capabilities, but they have a barrier to entry that can stop small and midsize businesses from capitalizing on them.
Totango
OCTOBER 2, 2020
The unpredictability of an economic downturn, such as the continuing COVID-19 pandemic, can introduce uncertainty into the relationship between you and your customer. Sudden and unexpected external forces beyond the control of either of you can also lead to unanticipated customer behavior. During difficult times, it is especially important to understand what is going on inside your customer’s mind, as well as what is going on inside their business.
SaaS Brief brings together the best content for SaaS professionals from the widest variety of industry thought leaders.
Groove HQ
OCTOBER 2, 2020
Help center software empowers customers to find answers to their questions. I come from a big family. We all live in the same town, and we all have our roles to play. My dad is the one you call if you need a reference—mechanic, plumber, attorney. If you need a recommendation, he knows who to […]. The post Help Center Software: 5 Steps to Create Self-Service Resources for Customer Support appeared first on Groove Blog.
Zuora
OCTOBER 2, 2020
BY: LUBOR PTACEK, VP of PRODUCT MARKETING, ZUORA The scale of a deployment is an important factor for how SaaS […]. The post Pricing Without Users appeared first on Zuora.
ChurnZero
OCTOBER 2, 2020
A quick preamble to this article: Hi there, I’m Emily, the content marketing manager at ChurnZero. We’re taking a break from our usual blog content of Customer Success expertise to bring you a lighthearted read on the ChurnZero team’s shameless hobby fails during quarantine. Because who doesn’t enjoy bonding over the relatable downfall of others? By sharing our flops, flunks, and fumbles, we hope to give you a little bit of comfort and joy as we try our best to keep on keepin’ on together – and
Zuora
OCTOBER 2, 2020
Six months after launching, Jeffrey Katzenberg’s short-form video streaming startup Quibi is now “exploring strategic options,” including a possible sale, […]. The post Lessons from Quibi’s Streaming Service appeared first on Zuora.
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Nimble - Sales
OCTOBER 2, 2020
Determining the value of a software-as-a-service (SaaS) business is arguably the most important step in the sales process. This holds true whether you’re buying or selling. In the case of the former, you need to be sure you aren’t overpaying for your investment, and in the case of the latter, you want to be sure […]. The post What’s The Most Important Factor in Determining a SaaS Business’ Value?
Sales Hacker
OCTOBER 2, 2020
What’s the difference between sales enablement and Sales Engagement? No, that’s not the setup for some obscure go-to-market joke. It’s the question that will help companies stand out as we put 2020 behind us. As sales leaders figure out how to do more with less, 9 out of 10 sales orgs consider a Sales Engagement Platform (SEP) critical to their team’s success.
Neil Patel
OCTOBER 2, 2020
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. Live chat has quickly become an integral part of customer service in the digital era. When a customer or website visitor has a question, complaint, or needs some other type of assistance, they expect to reach your brand via live chat.
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