SaaStr

JULY 17, 2025

I just DM’d with a CTO that’s trying to do a similar project, he spend $4k in 2 weeks on Replit in max/max mode too. The Hidden Costs Everyone Ignores When you see that $607.70 charge for the first few days, you’re not just paying for compute.

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CTO Hire Software Review New CTO Technical Review 250

Sales Hacker

FEBRUARY 18, 2025

And then I think about the second point on when, and then I’ll love to talk more about who is how much of it can you document in any meaningful way, right? You know, you mentioned people that are constantly having new contextual experiences, high intensity, high in curiosity, like. Um, but there has to be something there.

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Sales Hiring CTO Hire Scale VP of Engineering 98

TechEmpower SaaS

OCTOBER 9, 2023

With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day. Utilizing AI, the tool interprets the queries, scans through a broad range of documents spread across different repositories, and delivers relevant answers. or "How can I modify my direct deposit account?"

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AI Search Artificial Intelligence Generative AI AI 519

SaaStr

JUNE 16, 2022

Miguel Carranza, CTO at RevenueCat, shares ten learnings from firsthand experience in architecting an API & SDK that is currently on 5,000+ apps and has seen 3x growth Year-over-Year. . Documentation : Your documentation is important because it’s the first contact you have with your developers. What makes a great API?

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CTO Hire New CTO CTO Scaling 246

TechEmpower SaaS

MARCH 4, 2024

TechEmpower has been instrumental in developing chatbots like these, utilizing generative AI to sift through internal documents and user manuals, enabling them to provide precise answers to customer service questions. AI-powered tools can handle routine inquiries and draft standard documents, freeing up legal staff for complex tasks.

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Generative AI CTO Hire AI Sales Recruiting 443

Tom Tunguz

OCTOBER 28, 2024

On Monday, at TC Disrupt Colin Zima CEO of Omni , Jordan Tigani CEO of Motherduck , Daniel Svnova CEO of Superlinked & Toby Mao CTO of Tobiko Data who are leading the evolution of the Post Modern Data Stack discussed the trends they are seeing. Customers are excited about new architectures that significantly reduce cost.

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Trends Data New CTO CTO 246

TechEmpower SaaS

AUGUST 21, 2023

Common Signs You Need a Technical Review We’ve already mentioned the most common signs that you might need a technical review: Slow or late delivery: “I’ve authorized two new developers, and we’re still behind.” Are you preparing to expand, take your business in a new direction, or take on new partners? And what causes that?

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Technical Review Software Review Development Team Review Systems Review 390

Intercom, Inc.

JANUARY 31, 2023

Click here to join the beta waitlist for our AI features or receive AI news from Intercom. We’ve built some exciting new features into Intercom using this new GPT technology and have given access to several hundred customers – and the response has been astounding. Our team has been using the new AI Inbox features a lot.

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Artificial Intelligence AI New CTO ChatGPT 188

SaaStr

JANUARY 17, 2024

And then Beyond that, how can they make AI an expert in what their product is so that their customers don’t have to go read all their documentation, but instead, just talk to an AI as if it was a solution architect or forward deployed engineer and be able to use the product immediately.”

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AI Enterprise Artificial Intelligence compliance 292

Intercom, Inc.

FEBRUARY 16, 2022

We identified some “ known unknowns” too; problems we needed to solve, but didn’t know how just yet – like integrating the new region into our billing system. And so our former CTO and co-founder Ciaran Lee decided we were just going to start. We introduced virtually no new software, services, or approaches into our Europe buildout.

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Scale New CTO Engineering CTO 234

Hitenism

NOVEMBER 7, 2016

In a Quora thread , Ian McAllister, Director of Airbnb and former GM of Amazon describes the process: “ For new initiatives a product manager typically starts by writing an internal press release announcing the finished product. As you build your product out, you use the press release as a guiding light.

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AWS New CTO Scale CTO 189

SaaStr

OCTOBER 24, 2022

Well, in the past several years, there’s been a tremendous number of companies that have built specifically for developers and use this as a way to get into these new markets, to displace incumbents and disrupt the competition. You have the opportunity to upsell new features and capabilities to them. The contract size grows.

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Outsourced Development Underperforming Technical Team Development Part-Time VPE 210

Buffer Resources

DECEMBER 1, 2023

Given that their guidance is so universal — both for people just stepping into new roles and those at fast-paced companies like Buffer — I thought I’d share their wisdom here. I've always been one to jump on the new thing as soon as I discover it. Social Media is always changing, and platforms come and go.

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VP of Engineering Part-Time CTO New CTO CTO 128

Intercom, Inc.

APRIL 19, 2018

Geoffrey: The documentation of this idea came out of very small off site three to for years ago. Ciaran, our CTO , came up with this magical line. Meanwhile, Intercom’s infrastructure grew, the architectures evolved, our product got way bigger, and we hired a bunch of new people who had different engineering skills.

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Outsourcing Services Part-Time VPE Software AWS 192

Intercom, Inc.

AUGUST 13, 2019

I hope that by the end you have some new ways of thinking about what tools you use yourself, and some of the pitfalls that you might not be aware of. It highlighted all kinds of tools and techniques that would be useful in building a new type of self-sufficient lifestyle. It goes beyond documentation. Developing a career plan.

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Underperforming Technical Team New CTO CTO Hire Technology 223

SaaStr

JULY 10, 2021

As you said, people take it hard if suddenly you say, “Hey, this is your new EVP. Then when we started hiring, we’d already built this set of organization, and how we work, and things like that were well documented. It makes sense that that would be the role that comes in as the CTO. That’s it.”

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Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 261

Frontegg

DECEMBER 21, 2022

This quarter new records were set thanks to our customers and their amazing feedback as well as growing momentum in the User Management space that helped us earn the Momentum Leader badge. G2’s implementation index is based on ease of setup, how long the entire integration takes, and other related factors such as support and documentation.

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Technical Review Software Review Systems Review New CTO 94

User Pilot

AUGUST 17, 2024

He also organizes ProductCon, a conference that takes place in San Francisco, New York, and London and attracts thousands of product professionals every year. It isn’t the lack of team adoption or poor implementation of new tech. Turning session replays into learnings Session replays aren’t new. Carlos Gonzalez de Villaumbrosia.

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Underperforming Technical Team AI Technical Review CTO Coach 104

Baremetrics

JULY 23, 2020

This trend is being accelerated in regions like the EU and California by new legislation such as GDPR and PECR. How I made it to $1,000 MRR Here are the tactics I used to grow Friendly from a brand new startup to a company that makes over $1,000 in MRR. Document, don't create.” - Gary Vaynerchuk -.

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New CTO Underperforming Technical Team CTO Technical Review 87

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. I’m Travis Bryant.

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Outseta

MARCH 21, 2018

The platform automates the collection of loan documents and also features instant loan approvals. Team: Co-founders Andy Taylor (CEO) and Navtej Sadhal (CTO). is a New Jersey based online property management platform built for both landlords and tenants. Team: Founder & CEO Charles Hadsell. dwel.co - dwel.co

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Outsourcing Services New CTO Outsourced Development CTO 75

Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. They love new ways of working and were happy to bring Slack into their functional teams and say, “Let’s experiment with this new way of working.” And it was very successful. Product can do a huge amount there.

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Outsourcing Services Sales Hiring CTO Hire Acquisition 215

Intercom, Inc.

OCTOBER 31, 2019

No, the amazing innovation of the iPhone was simply to bring a new generation of user interface to market with the touchscreen – and to really enable a different interaction that people have with the computing devices. They don’t understand files and documents and memoranda and cellophane slides. They want messaging.

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Artificial Intelligence Scale CTO Hire Technology 169

Point Nine Land

MAY 19, 2023

Here’s how Morten Primdahl, co-founder & former CTO of Zendesk, put it in a recent conversation: “For someone like me who prefers to build business logic, using GPT is no more of a moat than using MySQL is. But many AI features will be bricks in your fortress, not something that greatly expands your moat, and again, that’s OK.

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AI New CTO Generative AI CTO 98

User Pilot

JULY 27, 2023

Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. KPIs and success metrics to track Income statement (P&L) and Balance Sheet : CEOs don’t need to check these documents on a daily basis, but regular analyses keep them in the loop of the company’s financial position.

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Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Unbounce

JUNE 24, 2020

I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. Remember what collaborating on a document looked like ten years ago? Yosem Reichert-Sweet, CTO, Unbounce. How often do you reflect on the ways technology changes your life as a marketer?

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Artificial Intelligence Machine Learning AI Search Marketing 145

Sales Hacker

MAY 5, 2021

Documentation and systems admin for CRMs. Whether they started out as SDRs, marketers, engineers or even lawyers, their winding paths ultimately brought them to RevOps where they can solve new and challenging problems. In fact, she says that you will probably be thrown new software tools every three months in a RevOps job.

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Scale Technical Cofounder Technical Advisors Sales Hiring 120

BetterCloud

MAY 3, 2021

Last year, BetterCloud’s new CIO Tommy Donnelly said that he wanted to push a lot of transformation across the organization, particularly around security and technology. Several people across the IT and Security functions here at BetterCloud deserve a round of applause for their work on our new ISO 27001 certification.

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New CTO CTO Technical Review Systems Review 52

Sales Hacker

SEPTEMBER 29, 2020

Major challenges facing a new CEO [19:40]. Companies can use it for document drafting, versioning in a negotiation and also workflow to get it approved. So, you’re spot on for the AI product, and then for pre-signature products it’s really around document creation and getting it to that final form for signature.

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Scale CTO Hire CTO Coach Scaling 117

Andreessen Horowitz

SEPTEMBER 25, 2023

Microsoft CTO Kevin Scott, in conversation with a16z’s Bob Swan, explains how AI copilots are keeping developers longer in a flow state and why AI copilots more broadly could be the start of an industrial revolution for knowledge work. [00:59] Find more content from our AI Revolution series on www.a16z.com/AIRevolution.

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AI Azure New CTO Software Development 98

Valerian Tech

JUNE 13, 2023

Regulatory agencies frequently update guidelines and introduce new requirements to address emerging risks and changing industry dynamics. New technologies such as electronic health records, telemedicine, and wearable devices offer significant benefits but also introduce complex compliance requirements.

Healthcare 52

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Upscope

MARCH 1, 2019

Below are some notes from our CTO on the main challenges you might find and how to overcome them. There's Shim for older browsers (IE 10 and 9) and that gives a notification if there are any changes on the page so you don't have to look at the document every few seconds. You would then compare the pictures at two points.

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Crafty CTO

JULY 14, 2023

Until this morning, I hadn’t thrown a real task at GPT-4 Code Interpreter, so I decided to see how it would perform at intelligently combining several proposal template documents into one ( link to transcript ). So where did these documents come from? But that’s not the story here. an S3 bucket). Why do I think that?

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Outseta

OCTOBER 15, 2018

The fact of the matter is there are countless ways that you can choose to build your business, and even amongst this new flock of independent SaaS companies there are significant, deliberate differences in the approaches these companies have taken. TWO NEW COMPANIES PLOT THEIR COURSE. Further Reading We Spent $3.3M

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CTO Hire CTO Coach SaaS New CTO 65

Crafty CTO

JULY 26, 2023

OpenAI was one of many who attempted to build an AI tool to detect whether a given document was AI generated.

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AI Development 52

Crafty CTO

JUNE 28, 2023

Hmmm, this seems familiar, where have we heard about the power of the AI open source community recently … oh yes, the leaked Google document! The Leaked Google Memo On May 4th, SemiAnalysis, a boutique semiconductor research and consulting firm, published a leaked internal document authored by a Google researcher.

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Upscope

MAY 25, 2021

This new developer hub will contain all the key information and links required for you as a developer to test and configure Upscope co-browsing. It's a live document and will be updated regularly. Here's an interview with our CTO on how co-browsing technology works. In addition, this makes it secure for the user.

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