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Atlassian and Coda on creating personalized customer experiences at scale

Intercom, Inc.

With that in mind, the challenge businesses now face is striking the right balance between personalization and scale – which, historically, has been a tricky line to walk. Atlassian: Wayne Stewart, Head of CSS Cloud Growth – DevOps & IT. Now, he oversees support for both Atlassian’s Opsgenie and Statuspage products. “As

Scale 230
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Frontegg Announces $5M Seed Round for First of Its Kind SaaS-as-a-Service Platform Aimed at Accelerating Global SaaS Innovation

Frontegg

As a result, Frontegg’s “SaaS Essentials” as a Service platform empowers organizations of all sizes to accelerate the delivery and the on-going enhancements of enterprise-grade SaaS applications. Before AWS, engineering teams had to scale their own infrastructure. About Frontegg. More at www.frontegg.com , Twitter , LinkedIn , GitHub.

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New at Intercom: 5 highlights from our virtual launch event

Intercom, Inc.

Likewise, businesses don’t want their customers to be stuck hold with a long wait time, but they’re struggling to meet internet scale and integrate their legacy phone systems with more modern, efficient ways of communicating with customers. But we knew our Inbox could be faster and more efficient – internet scale needs internet speed.

Scale 220
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SaaStr Podcast #225: Stephen Burton, VP of Smarketing at Harness Discusses How To Create True Alignment Between Marketing and Sales

SaaStr

Stephen Burton is VP of Smarketing at Harness, the industry’s first continuous delivery as a service platform. What were Steve’s biggest takeaways from seeing the hyper-scaling at AppDynamics? Steve has previously said, “Sales and marketing must be one team.” For Steve, what does devops really mean? What works?

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Lessons from New Relic: Five Critical Steps to Scaling Enterprise (Video + Transcript)

SaaStr

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. Erica will share the five critical steps (and some lessons learned along the way) for scaling in the enterprise. We operate at great scale. Want to see more content like this?

Scale 178
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The SaaS Org Chart Live with David Sacks (Podcast #491 and Video)

SaaStr

In 2008, he founded Yammer, an enterprise software company that David grew to 500 employees and $60 million in sales. Positions Needed: Developers (Front-End and Back-End), Client Applications, Core Services/Platform, Analytics, and DevOps. Head of Sales. VP Sales (45 Employees). Microsoft acquired Yammer for $1.2

CTO Hire 254
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How and why we spent $400K on AWS in 4 months

Baremetrics

When you first get started, effectively any hosting setup will do the trick: your application is small, you have relatively few customers, and perhaps (depending on your sales process) expectations around performance and reliability are a bit lower during the beta phase. Are you growing and want to scale? Over time all of that changes.

AWS 115