FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 131

SaaS Payments Payment Solutions Merchant Services Software Review 131

Payrix

JUNE 25, 2024

Ian Hillis, Head of Growth at Worldpay for Platforms discusses this new term and what the opportunity may await software providers on our latest episode of PayFAQ: The Embedded Payments podcast. Ian defines it as financial products that are integrated into a familiar software workflow and tailored to the specific needs of the end user.

Payments 100

Payments Payment Solutions Finance Embedded Payments 100

FastSpring

SEPTEMBER 16, 2022

In two one-hour interviews, FastSpring sales leaders Todd Stellfox and Tony Markov each interviewed Kurt about pricing strategies that work in volatile markets and beyond. Stream both interviews below and see highlights from each. How to Price a New Product. Kurt Smith, Chief Product Officer at FastSpring.

Pricing 117

Pricing Payment Solutions Payment Services Scale 117

User Pilot

DECEMBER 7, 2023

Data is the backbone of modern marketing. Thus, properly harnessing data-driven insights is key to achieving product growth and business success. This article explores what data-driven insights are and why they are important. To adopt a data-driven approach, you’ll need to first understand your business goals.

Payment Methods 105

Payment Methods SaaS Payments Data Payments 105

Andreessen Horowitz

SEPTEMBER 18, 2023

In Part B (coming soon), we’ll be summarizing interviews with key decision makers at leading payor and provider enterprises on what entrepreneurs should consider as they bring their AI products to market. The tasks are labor-intensive, with low historical adoption of traditional software products to facilitate them.

Healthcare 140

Healthcare AI Artificial Intelligence Payment Solutions 140

FastSpring

OCTOBER 12, 2023

Barriers are anything that stop a buyer from converting, such as website usability, solution fit, or pricing. After interviews revealed that users of the service loved a particular feature that wasn’t spoken of much on the website, they tested adding a mention of that feature to the free trial sign-up form. Jump to highlights.

Payment Methods 167

Payment Methods SaaS Payments Payment Solutions Payments 167

User Pilot

AUGUST 22, 2024

TL;DR Customer onboarding in financial services aims to integrate users into systems and educate them about product features, for example, in the banking sector. When choosing onboarding solutions , institutions should consider functionality, pricing , scalability, integrations , automation features, and security certification.

Payment Services 111

Payment Services SaaS Payments Onboarding Payment Solutions 111

FastSpring

JUNE 11, 2024

In this episode of Growth Stage, we interview affiliate marketing veteran and attribution animal Adam Riemer of Adam Riemer Marketing about his thoughts on: What proper affiliate marketing looks like. Are you looking for a merchant of record that will help you grow your subscription software business? Adam, welcome to Growth Stage.

Sales Recruiting 113

Sales Recruiting Software Review Payment Solutions SaaS Payments 113

FastSpring

MARCH 15, 2021

And as you gather and analyze more subscriber data, it becomes easier to create marketing campaigns to target the right audiences, improve sales, and increase revenue. With FastSpring, customers get the latest version of your products in the form of files and software keys delivered to their inbox after they’ve completed their purchase.

Payment Features 123

Payment Features Payment Services Subscription Payment Solutions 123

FastSpring

DECEMBER 7, 2023

In this episode of Growth Stage, Carl will dives into his experience running acquisitions of SMB software businesses, including: His thoughts on what makes a software company a good target for an acquisition by a brand. What factors beyond financials makes a target even more valuable. Jump to highlights. My name is David Vogelpohl.

Software Review 135

Software Review Technical Review Development Team Review Branding 135

Sales Hacker

JANUARY 13, 2021

Enterprise OEM software licensing is a multibillion-dollar segment of the software industry. It includes factual information, personal experience, and interviews from successful professionals on both the buy-side and the sell-side of enterprise OEM software licensing to ensure a broad mix of experience and ideas.

Payment Solutions 83

Payment Solutions Payments Software Review Enterprise 83

Andreessen Horowitz

OCTOBER 12, 2023

To answer that question, we interviewed leaders from many of the largest healthcare providers and insurers across the country. In Part A , we outlined the paths to generating unique value for the healthcare system and patients. For example, we heard a variety of answers to the “build vs. buy” question from our interviews.

Healthcare 114

Healthcare Payments AI Enterprise 114

Andreessen Horowitz

APRIL 23, 2024

They also talked about the difficulties — and potential advantages — of selling into small businesses, taking alternative approaches to interviewing candidates, and the importance of keeping culture a vital part of a company as it scales. The first thing I would ask is, “where are you pulling the data?” That data is not public.

Payments 110

Payments Forecasting Payment Services Sales Hiring 110

User Pilot

MAY 6, 2024

You will learn what it is, how it differs from a user persona, what data it may contain, and how to create it for your product using a product analytics tool. Thanks to user profiling, you can offer personalized experiences, refine your marketing targeting, and extract data-driven insights to inform product development.

Payment Methods 105

Payment Methods SaaS Payments Payment Solutions Payments 105

Intercom, Inc.

MAY 3, 2018

If Rohini’s team is making changes to the UI or the front end, they can test quickly and easily, but because their core product is payments-based, much more rigor is required compared to your typical software product. Michelle: Square is widely known as a data-driven company. Bringing analytics into the fold.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

Unbounce

SEPTEMBER 16, 2021

Aside from the above or below search results on Google search, through the Google Search Network , your ads can appear beside, above, or below search results on Google Play, the Shopping tab, Google Images, Google Maps, and the Maps app. You can use a hierarchy system to leverage the use of your keywords. Comparing competitive data.

Payment Methods 144

Payment Methods Payment Solutions Payments AI Search 144

User Pilot

MAY 8, 2024

You can identify needs through surveys , interviews, social listening, competitor analysis, user behavior analysis , and customer journey mapping. Anticipate future customer needs and work proactively to find solutions. For example, a company may seek a cybersecurity solution to ensure the safety of its operations and customer data.

SaaS Payments 105

SaaS Payments Payment Solutions Payment Services Payments 105

User Pilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. We live in an era of big data. According to Hosting Tribunal , more data was created in the last two years than in the rest of human history combined! What is Customer Analytics Software?

Payment Solutions 52

Payment Solutions Software Review SaaS Payments Software 52

Buffer Resources

DECEMBER 14, 2023

And according to our internal data, they have the third-highest engagement rate after video and photo posts at 4.2 For example, you could create a carousel that walks users through setting up a specific software or tool. Remote, a company that provides solutions for global employment, shares information about hiring talent in Portugal.

Social Media 135

Social Media Payment Methods Payment Solutions Payment Services 135

Andreessen Horowitz

APRIL 29, 2024

With the combination of diligence solutions (e.g., For this article, we interviewed multiple lenders to glean their guidance and insights. We also sought the advice of several software providers who work with fintech borrowers to get their best approaches to managing one or more debt facilities.

Payment Services 93

Payment Services Payment Solutions Development Team Review Outsourcing Services 93

SaaStr

AUGUST 15, 2020

Has been CEO before, was CEO of Alfresco Software and long career in software and comes in, I think, with a lot of passion for customers and customer success, which I’m excited to hear about and also comes in live streaming, my understanding is from a boat right now, right Bernadette? So they kind of got that wrong, right?

Payment Methods 268

Payment Methods Merchant Services Scale Payments 268

User Pilot

NOVEMBER 7, 2024

Well implemented, product demos help to: Improve user engagement : Today’s B2B buyers are independent—they want to research and evaluate solutions on their own terms. Step 2: Collect internal assets Once you’ve decided on your use case, it’s time to dig into your internal assets to gather crucial customer data.

Payment Methods 103

Payment Methods Payment Solutions Software Review SaaS Payments 103

Buffer Resources

JANUARY 18, 2023

These tools encompass everything from the social platforms you choose to build your presence on to the community-building app where you engage with your audience. Content research tools Gathering data and information can be one of the more tedious parts of creating content. We recommend Wordpress or Ghost.

Payment Services 136

Payment Services Payments Payment Methods AI Search 136

User Pilot

FEBRUARY 22, 2024

Use in-app messages to improve customer communication. Answer customer concerns with in-app educational materials. Omnichannel communication strategies also prevent the formation of data silos across different customer touchpoints. Personalize customer communications based on user expectations.

Communication 105

Communication Outsourcing Services Strategy Payment Solutions 105

User Pilot

APRIL 24, 2024

TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. Through emails or in-app messages, early and personalized renewal notifications enhance SaaS renewals and customer relationships. This renewal is critical because it ensures customers can access the software without interruption.

SaaS Payments 104

SaaS Payments Retention Payment Services Payment Solutions 104

How To Buy Saas

DECEMBER 1, 2020

SaaS is a global software solution created by different businesses in order to improve human activities in a matter of clicks. SAAS is also abbreviated as software as a service. SaaS as we already understood is a software as a service. These saas can be either web or app-based or even both. What is SAAS marketing?

Growth Hacking 105

Growth Hacking Payment Methods SaaS Payments Payment Solutions 105

Unbounce

MAY 12, 2020

Advertisers can improve Quality Score by creating landing pages that load quickly , look great on mobile devices, and provide users with a sense of trust that their data will be protected. Be sure to test your landing pages and website on a variety of devices and operating systems to make sure all visitors can get what they need.

Payment Methods 139

Payment Methods Outsourcing Services Payment Solutions AI Search 139

User Pilot

AUGUST 10, 2023

How to use relational and transactional NPS data to drive business growth: Segment detractors and reach out to them to offer personalized help. Invite passives to interviews to learn more about their expectations. With the data obtained from this survey, you can understand customer expectations and make changes accordingly.

SaaS Payments 97

SaaS Payments Payment Solutions Software Review Interviewing 97

User Pilot

MARCH 7, 2023

No ongoing value realization: Help users discover advanced features and uncover additional value with in-app tooltips. Involuntary churn due to failed payments. Use in-app banners to remind users whenever they need to renew their subscriptions or change their cards. In-app meeting invitation example on Userpilot.

SaaS Payments 105

SaaS Payments Subscription Payment Features Payment Methods 105

Neil Patel

MARCH 25, 2021

When it comes to marketing, sales, and CRM software, HubSpot has become one of the top players. For the sake of this post, let’s focus on its marketing software solutions. With this data, you can adjust your future strategy, in an attempt to capture the same results. The data you can collect is extremely valuable.

Payment Methods 144

Payment Methods Social Media Marketing Business 144

User Pilot

JULY 14, 2024

TL;DR A business intelligence (BI) analyst is a data specialist who helps businesses translate raw data into actionable insights. According to Glassdoor data, the estimated total pay for a Business Intelligence Analyst in the United States is $134,912 per year, with a base salary of $99,503 and additional pay of $35,409.

Artificial Intelligence 98

Artificial Intelligence Business Payments Sales Recruiting 98

Natalia Luneva

JANUARY 13, 2021

The period refers to a month or year depending on which payment option you offer or which of them is more popular. Software companies that serve large organizations experience a 6-10% churn rate. And the process usually requires lots of time, research, and high concentration on data. In the inner cycle, they are.

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

SaaStr

MAY 14, 2023

We have a solution sale, a lightweight solution sale product. For us, we test very explicitly during the interview process around their ability to convey value, and to dig for pain, and solution sell, and spin selling those things. Daniel : For us, we look for ability to sell on value. Nick : Is that a mock sales call?

Sales Hiring 274

Sales Hiring Sales Recruiting Scale Payment Methods 274

SaaStr

JULY 9, 2019

More than half of Kenya’s GDP is now transacted through a mobile, through arguably the most successful mobile banking and payment system called M-Pesa. What that means is people are confronted with the reality of should I buy data or should I buy groceries? For example, in Kenya. Because they didn’t have any airtime.

Scale 211

Scale Sales Recruiting Scaling SaaS Payments 211

User Pilot

FEBRUARY 29, 2024

Next, you'll need to collect relevant data with an analytics tool. This may involve tracking custom events , tagging in-app elements, and getting deeper insights with heatmaps and user surveys. Book a demo today to see firsthand how it helps you with feature data collection and analysis. What is feature usage?

SaaS Payments 110

SaaS Payments Payment Solutions SaaS User Experience 110

FastSpring

APRIL 26, 2022

Ryan theorizes that there’s not enough data out there to get a more accurate picture of SaaS churn because it’s not something most companies want to be very transparent about. Quantitative Data Gathering: Website and Product Data. Qualitative Data Gathering: Surveys and Exit Interviews. Why such a wide range?

Benchmarks 121

Benchmarks Churn Payments SaaS Payments 121

User Pilot

JUNE 28, 2023

Analyze user feedback to determine which features need more attention in your in-app flows. Senior Project Manager Arjoon Talukdar came across Userpilot and decided to build in-app onboarding flows that would encourage new members to upload their CV. Osano also used Userpilot to build out a full in-app resource center : Source: Osano.

Onboarding 97

Onboarding SaaS Payments Payment Services Payment Solutions 97