Remove Customer Support Remove Payment Features Remove Scaling
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The ultimate customer support tech stack for 2022

Intercom, Inc.

Customer support is more business-critical than ever. But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks.

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Moving from reactive to proactive customer support

Intercom, Inc.

Simultaneously, support teams are struggling with spikes in conversation volumes. A proactive customer support approach is the key to regaining control. The typical support “strategy” is to let common issues roll in for support reps to address. What is proactive customer support? Customer retention.

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Quicken vs QuickBooks: Which is Best for Small Businesses?

Stax

Comparison of both platforms will use the following criteria: Features Ease of use Integrations Mobile app Customer support Pricing User reviews Scalability Security Learn More What is The Major Difference Between Quicken and QuickBooks?

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Reaccelerating Growth at Scale with Box’s CRO Mark Wayland (Podcast 514 + Video)

SaaStr

There’s no denying that renewals are the most important motion in SaaS and subscription. At Box, there was a culture and mindset shift early on that customer-facing teams shouldn’t live in silos. Every customer-facing team is on the renewals team: customer success, sales, product, customer support, marketing, and of course, renewals.

Scale 294
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How to Shift Your Business to a Subscription Model

FastSpring

That’s the beauty of subscription models. While implementing a subscription model means ongoing revenue, it also brings up many challenges for managing those subscriptions. You have to create a subscription-friendly product, infrastructure, marketing plan, and customer retention plan. Easier to Scale.

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How Industry Consolidation is Reshaping Subscription Billing

Blulogix

By Inga Broerman How Industry Consolidation is Reshaping Subscription Billing The subscription economy is on a path of rapid growth and transformation, projected to reach a $3 trillion valuation in 2024. Billing integration simplifies the implementation of these models, ensuring accurate tracking and invoicing.

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Embedded Payments Made Easy: From Code to Cash

USIO

With a single integration, you can access the major payment rails —ACH, credit, debit, real-time payments, card issuing, and more. It’s built to scale, built to last, and built with your team in mind. 5-Star Customer Support Let’s be clear: we treat your customers like our customers. So go ahead.

Payments 130