SmartKarrot

MARCH 30, 2022

Role: Director, Customer Success Location: Remote, United States Organization: Domo, Inc. As a Director of Customer Success, you will be forecasting retention numbers and remaining consistent in that effort. Lead the strategic customer success team and provide guidance, mentorship and build culture.

Customer Success 19

Customer Success Outsourced Development Onboarding Forecasting 19

SmartKarrot

MARCH 3, 2022

Role: Director, Customer Success Location: Remote, Chicago, IL, US Organization: Limeade As a Director of Customer Success, you will lead and manage a team of remote SAEs focused on enterprise customers while maintaining high levels of employee engagement, customer satisfaction, revenue retention, and growth.

Customer Success 19

Customer Success Scale Sales Hiring Technical Review 19

SmartKarrot

APRIL 4, 2023

Create systematised Customer Success playbooks, identify early warning signs of at-risk accounts, and create a route for development and resolution. Develop Daily Management with the help of the Customer Success leadership team to build team problem-solving skills and achieve important Key Performance Indicators.

Customer Success 15

Customer Success Scale Traceability Outsourced Development 15

SmartKarrot

JULY 23, 2021

Role: Vice President of Customer Success Location: Remote, United States Organization: Storm2 As a Vice President of Customer Success, you will leverage business metrics and customer feedback to help build, implement and enforce a repeatable process for both the shopper and merchant support.

VP of Engineering 10

VP of Engineering Customer Success Merchant Services Forecasting 10

Sales Hacker

APRIL 19, 2022

Comp workshops between reps and sales management also create a safe space to ask and address any rep-level questions. Sales compensation is the caboose — not the engine,” said Pablo Dominguez , venture capital Insight Partners’ Operating Partner of Sales and Customer Success. Align comp plan to strategy.

Compensation 88

Compensation Sales Recruiting Sales Hiring Retention 88

SmartKarrot

JULY 26, 2021

Role: Client Success Director – Strategic Customers, West Location: Center, PA, US Organization: Dun & Bradstreet As a Client Success Director, you will be the single point of contact and subject matter expert for client requests/issue escalations as needed. Identify/coordinate Customer Training needs.

Customer Success 10

Customer Success Technical Review Outsourced Development Systems Review 10

SmartKarrot

FEBRUARY 9, 2021

Role: Vice President of Customer Success – SaaS Experience Required! Location: Remote, United States Organization: Jarvis Elliott Jarvis Elliott is looking for a Vice President of Customer Success with experience in the SaaS / eCommerce space. Accurate monthly forecasting and revenue delivery.

Customer Success 10

Customer Success Scale Headcount Healthcare 10

SmartKarrot

MAY 10, 2021

Role: Customer Success Manager – Strategic Location: Remote, United States Organization: Premier Group Recruitment As a Customer Success Manager, you will be actively serving a portfolio of assigned North American accounts including major consumer, prosumer, and B2B brands.

Customer Success 10

Customer Success Payment Services Sales Recruiting Payments 10

Chart Mogul

MARCH 21, 2019

One easy way to get your team to lead with value is to help them understand what constitutes a true customer success story. Don’t forget the characters — try to position the customer as the protagonist, a champion of software. One example will focus on storytelling and one will focus on value creation. Storytelling.

Sales Recruiting 68

Sales Recruiting Sales Technical Review Software Review 68

ProfitWell

MAY 1, 2020

Daily updates of the index can be found in your subscriber newsletter each day, so be sure to check back to see what’s up in the B2B SaaS market—for better informed decisions on market spend, sales forecasting, and growth choices. You can also share the data with friends, colleagues, and fellow industry players that could use it right now.

B2B 52

B2B Subscription Payment Features Social Media 52

ProfitWell

DECEMBER 16, 2019

We gathered in Boston to discuss all things subscription—kicking off with our Pricing and Monetization Workshop. Nick Mehta , CEO of Gainsight, and his colleague, Kate Peter dropped knowledge on how to drive customer success across SaaS businesses. Customer success is the third-fastest growing profession.

Scale 41

Scale Payment Methods Payment Services Payments 41

yoursales

DECEMBER 12, 2018

PROFESSIONAL SALES SALES STACK 2019: THE TOOLS SALES STACK 2019: THE TOOLS I t’s 2019 and we’re back at the sales tools workshop, working out the best sales tools for your sales process. Salesforce.com – The Customer Success Platform To Grow Your Business. Drift – a messaging app for sales & customer success.

Scale 99

Scale Payment Methods Payment Solutions Sales Recruiting 99

CustomerSuccessBox

JUNE 8, 2022

The capacity to forecast that a specific customer is at a high risk of churning while there is still time to do something about it is a major new possible revenue generator for any company. We, at CustomerSuccessBox , spoke to some of the Top Customer Success Influencers to know how they manage churn!

Churn 52

Churn Management Travel Trends 52

SmartKarrot

JULY 19, 2022

Apply here: [link] Role: Director, Customer Success Location: Remote, NAMER, US Organization: SecurityScorecard As a Director of Customer Success, you will hire, train, coach, develop and lead a team of customer success managers in enabling the customers to reach maximum value.

Technical Advisors 3

Technical Advisors Customer Success Sales Hiring Forecasting 3

SaaStr

JUNE 16, 2020

Adnan Chaudhry, SVP of Sales at Salesforce then provides actionable takeaways on how to refocus your sales teams, engage with customers, adjust your sales comp, and how you can properly forecast in today’s new landscape. They really go into churn and customer success a great deal. We learned from that early on.

Sales Hiring 155

Sales Hiring Scale SaaS Payments Payment Services 155

SmartKarrot

MAY 27, 2020

The training program is a comprehensive offering that utilizes digital learning platforms, online assessments, workshops, mastery tools, etc methods to deliver the best. This program focuses primarily on the planning and management of customer relationships backed by flawless strategies. LAMP Account Management Training .

Sales Hiring 10

Sales Hiring Management Forecasting Customer Success 10

SmartKarrot

OCTOBER 13, 2023

Predictive analytics harnesses historical data to forecast potential future outcomes. Having this capability means businesses can anticipate customer needs or pain points before they materialize. Engaging and Educating Your Customers Merely offering a product or service isn’t sufficient.

Retention 10

Retention Strategy Marketplace as a Service Innovation 10

Chart Mogul

SEPTEMBER 19, 2019

More concrete information on the industry, guidance on messaging, and customer success stories will help future hires ramp faster. Our team chooses a tough customer call each week and workshops key inflection points. product and content marketing assets for different sales touchpoints. The sales ops balance. Steli Efti.

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

SaaStr

JUNE 10, 2020

They’ve got to find their travelers and get them home, but there’s more than that that we’re hearing from our customers. Everyone, customer success. Launch it to our customers, launch it to the sales team, launch it to prospects.” So workshops are a great way to help and provide value.

Travel 169

Travel Marketing Scale Outsourcing Services 169

Sales Hacker

OCTOBER 29, 2020

But Leah’s expertise is customer success and customer experience. And what we talk about in this next topic is the process for putting customer experience at the center of the business. How do you put the customer right at the center of the business? Or is it around forecasting?

Sales Recruiting 58

Sales Recruiting Scale Sales Hiring Sales 58

Chart Mogul

SEPTEMBER 19, 2019

More concrete information on the industry, guidance on messaging, and customer success stories will help future hires ramp faster. Our team chooses a tough customer call each week and workshops key inflection points. product and content marketing assets for different sales touchpoints. The sales ops balance. Steli Efti.

Sales Hiring 52

Sales Hiring Scale Sales Recruiting Startup 52

Sales Hacker

MARCH 2, 2020

Leveraging transparency and vulnerability in your presentations and your negotiations leads to faster buyer consensus, larger deals, faster payments, longer commitments and more predictable sales forecasts. Agile Selling. Jill Konrath. I’ve followed Jill Konrath since 2007, when I subscribed to her “Selling to Big Companies” blog.

Scale 141

Scale Sales Hiring Sales Recruiting Payment Methods 141