SaaStr
DECEMBER 4, 2023
So backstage at SaaStr Annual this year, and in a number of other conversations since, I’ve had a chance to get a few quiet moments with maybe two dozen top CROs and VPs of Sales. Yes, macro issues come up, and how they have to sell to more stakeholders now, and sales cycles are longer. But the best long ago adapted.
ChurnZero
NOVEMBER 29, 2022
This is a guest article by Michael Su , senior consultant of Customer Success, The Success League. Customer Success is still a young field and a new concept for many companies. When I ventured out to build my first Customer Success department at a tech software company, my leadership team thought I was nuts.
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SaaStr
JULY 14, 2022
Our goal is (and remains) to help everyone get from $0 to $100m+ ARR with less stress and more success. The SaaStr Annual is the largest non-vendor event in the industry, with 10,000+ attendees from all across the world coming together each year in the SF Bay Area. We were the first major SaaS event back in the SF Bay Area.
Valuize Consulting
JANUARY 25, 2024
Mastering Digital Customer Success: Insights From Valuize Spark Toronto What does your Digital CS model look like today and what was the journey like to get here? That was the question that sparked a thought-provoking 90-minute conversation at our very first Valuize Spark event in Toronto.
SaaStr
MARCH 7, 2021
I thought it would be worth drilling down deeper into each of them, and sharing the learnings and mistakes: 1/ Spending less time fixing things, more time recruiting senior folks to own them. No one spends enough time recruiting as it is, after $1m ARR or so. Yes, you can manage the sales team yourself. You can do this.
Intercom, Inc.
MAY 13, 2021
Few people have more experience with this move than Linda Lin , Director of Customer Success at the revenue intelligence platform Gong. Moving upmarket means larger customers and higher revenue, but it’s not without its challenges. For Linda, it all comes down to your approach to customer success.
Sales Hacker
AUGUST 7, 2020
A recent study analyzed data from thousands of events over a five year period and found that approximately 70% of professional event speakers are male. Fortunately, more organizers than ever before are consciously seeking out female sales experts for panels, presentations, and podcasts. Sales Development. Sales Growth.
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