FastSpring

OCTOBER 30, 2024

Panel discussion with four industry experts: “Is Using a Web Shop or Third-Party Payment Solution Worth It?” Watch the Video Panel Discussion: Is Using a Web Shop or Third-Party Payment Solution Worth It? Spend less time managing your payments and compliance and more time making great games!

Mobile 104

Mobile Payments Payment Services Payment Methods 104

SaaStr

JULY 4, 2022

Unless there is a huge earn-out or retention payment tied to performance, the pressure is off. Most surprisingly, my CTO — the most start-up-ey guy I know — is still there. E.g., to be the head of all business services, or all web something or other. Contingent payments incent — and modify — behavior. The pressure is off.

SaaS Payments 305

SaaS Payments New CTO Payment Solutions Payments 305

Stax

AUGUST 26, 2024

The year 2024 is a special one for everyone at Stax because we’re celebrating a decade of transforming the payments industry and supporting our merchants and partners with innovative technologies and unwavering support. We wanted to provide value to other players in the payments ecosystem, so we launched PayFac solutions in 2019.

Payment Services 88

Payment Services Merchant Services Stax Payment Solutions 88

SaaStr

JULY 30, 2024

Free self-service The right level of documentation Being able to learn about the product without getting on a call with someone. At the same time, if they want to integrate with Stripe for payments, you need to have that. It hurts badly if you touch it later, especially the compliance pieces. How does that happen?

Underperforming Technical Team 288

Underperforming Technical Team Enterprise Scale Payments 288

Stax

AUGUST 19, 2024

Risk and fraud executive brings over a decade of experience to elevate processes to drive more frictionless experience for merchants and partners. Stay Payments , a leading payment technology provider, has appointed Valentin Neiconi as Chief Risk Officer. and Canada.

Merchant Services 88

Merchant Services Stax Payments Payment Services 88

Stax

AUGUST 14, 2024

Experienced payments and sales executive joins Stax leadership team to drive accelerated growth for Stax Connect and embedded payments. Stax Payments , Inc., a leading payment technology provider, has appointed Jeremy Krahl as the SVP, ISV Business Development. and Canada.

Payments 88

Payments Stax Payment Solutions Payment Services 88

BetterCloud

SEPTEMBER 6, 2019

Our new Chief Technology Officer (CTO) Andra Milender defected from a medical career track before finding her footing on a technology path. What does your role as the CTO entail? You wear all hats as CTO. The definition of CTO is so broad and that’s what I like about this role! Go Yankees!

Part-Time CTO 8

Part-Time CTO CTO New CTO Technology 8

SaaStr

NOVEMBER 11, 2019

When the company was first founded, two of its co-founders, Wade and CTO Bryan were freelancing on web projects and soon noticed a pattern around their clients who were asking for more and more integrations built from one app to another This is where the idea for Zapier was born. At the time the duo had founded Pagar.me, a payment processor.

Payment Services 111

Payment Services CTO Hire Payments New CTO 111

FastSpring

DECEMBER 22, 2020

We helped facilitate record growth for our customers. We have always operated FastSpring with the mantra that “we succeed when our customers succeed,” and it was very gratifying to see so many examples of this in 2020. For the first time, we will process over ten million transactions in 2020. We acquired SalesRight.

Payment Methods 131

Payment Methods Payment Services Payment Solutions Payments 131

Baremetrics

MAY 4, 2020

The customers whose subscriptions end because their credit card payments failed and they never made up for the payment. According to our data, SaaS and subscriptions businesses lose around 9% of their MRR due to failed payments on average. I’m talking about involuntary churn. Just how much damage is involuntary churn causing?

Payment Methods 124

Payment Methods Payment Services SaaS Payments Payment Solutions 124

FastSpring

DECEMBER 11, 2020

Customer Service. Market-specific customer care – e-business leaders must understand how customers want to interact with their brand for customer service. Customers’ reliance on different service channels (e.g., Customer service shouldn’t just be a department, it should be the entire company.” – Tony Hsieh, CEO of Zappos.

Payment Methods 148

Payment Methods Underperforming Technical Team New CTO Payment Services 148

Infinicept

NOVEMBER 15, 2021

Matt Doka, COO of Fivestars, shares his journey to becoming a PayFac, why he left Stripe, how easy it actually was to become a payment facilitator and what he learned along the way. Fivestars CTO Matt Doka recently sat down with Infinicept CEO Todd Ablowitz to share his company’s journey toward becoming a payment facilitator.

Payfac 64

Payfac Payment Facilitation Payment Services CTO 64

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time. A tale of two career paths.

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. Excited to be back emceeing. That was the start of the Month of Scale. What are my blind spots?

CTO Coach 165

CTO Coach Sales Hiring Sales Recruiting CTO Hire 165

Baremetrics

MARCH 16, 2021

QuikNode provides elastic APIs & dedicated node services, as well as powerful tools & analytics. This allows anyone building an app that applies blockchain technology to do so by building directly on top of QuikNode’s globally distributed Web3 infrastructure. Reduce failed payments. Where Web 2.0

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

User Pilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. Chief Operating Officer: Responsible for overseeing day-to-day operations, providing strategic advice, and managing the company’s operations.

Sales Hiring 98

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 98

Infinicept

NOVEMBER 3, 2021

Matt Doka, COO of Fivestars, shares his journey to becoming a PayFac, why he left Stripe, how easy it actually was to become a payment facilitator and what he learned along the way. Fivestars CTO Matt Doka recently sat down with Infinicept CEO Todd Ablowitz to share his company’s journey toward becoming a payment facilitator.

Payfac 59

Payfac Payment Facilitation Payment Services CTO 59

CloudGeometry

JULY 8, 2021

Interest payments accelerate faster than you realize. See a useful background talk from their CTO Pini Reznik here ). A recent leading study characterizes this as “software delivery and operational performance”. The inputs to learning are speeding up fast. Yet they live on borrowed time.

Well Architected Framework 130

Well Architected Framework CTO Hire Payment Methods Payment Solutions 130

Valerian Tech

JULY 5, 2023

Introduction Technology implementation is a transformative force in the ever-evolving hospitality industry. From improving customer experience to streamlining operations, technology has revolutionized the way hospitality businesses operate and given companies access to extremely valuable insights.

Payment Services 52

Payment Services Technology Payment Solutions CTO Hire 52

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. Here on the podcast, we spoke to CEOs, pioneers, and leading experts to hear their stories and gain a little wisdom in the process.

VP of Engineering 118

VP of Engineering Technical Review Scale Outsourcing Services 118

SaaStr

JANUARY 14, 2020

At Pluralsight, my Chief Experience Officer who runs product and content has developed a user centered methodology for developing product called directed discovery that is completely organized around the voice of the customer. If you’re a CTO today of any company, regardless of industry, you are striving to become a tech company.

B2B 167

B2B B2C Scale New CTO 167

OpenView Labs

JULY 2, 2020

About half of respondents, evenly distributed across size or industry, were offering temporary relief on payment terms. Intercom’s Des Traynor offers a framework for viewing pricing and customer targeting to segment sales processes more efficiently. Early Survey Results Show the Most Common Pricing Responses to COVID-19.

Pricing 135

Pricing SaaS Payments Payments SaaS 135

All that Saas

DECEMBER 24, 2021

Half-yearly business reviews to optimize cost and compliance. Fyle allows the user to directly sync their internal HRMS for updated employee records to flow directly into the process. This sub-feature gives the users a real-time view of when expenses can be blocked during the whole approval process. Compliance.

Software Review 52

Software Review Systems Review Technical Review Payment Methods 52

Chart Mogul

MARCH 9, 2020

Baremetrics was limiting in the sense that they could only analyze their revenue from Stripe, while the team was already using mobile and custom invoicing to bill and collect payments. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. That’s why they decided to adopt Looker for their internal analytics needs.

Payment Solutions 113

Payment Solutions Payment Features Payments Social Media 113

Chargify

OCTOBER 4, 2017

There’s a self-service page, which allows clients to update information on their own. The process to change price points can’t happen in real-time. Unnecessary revenue leakage occurs through failed and delinquent payments. Robert Kern, CTO & Co-Founder, PredictHQ. Lenin Batista, Co-Founder & CTO, SprezzaBox.

Subscription 51

Subscription Payment Features Merchant Services SaaS Payments 51

SaaStr

NOVEMBER 21, 2019

We’re a team of former investors and operators from the likes of Facebook, Deliveroo, and the Swedish payments company Klarna. Move now, bringing back their CTO and engineering teams back to Paris. Hopefully you can get through the process rather easily. Ophelia : Hi everyone. growth fund.

New CTO 178

New CTO Sales Hiring B2C CTO Hire 178

Andreessen Horowitz

NOVEMBER 28, 2023

So, I co-founded another payments company called PropertyBridge, which allowed you to pay rent electronically. And I wanted to do another payments company, but I didn’t know what I wanted to do. You’re a payment nerd. And I just I fell in love with that whole process of providing infrastructure to Facebook.

Merchant Services 81

Merchant Services Payment Methods Payments Payment Solutions 81

Point Nine Land

APRIL 9, 2021

A technical co-founder or CTO is always a great-to-have at this stage and becomes a must-have as the business scales beyond seed. That being said, there are always exceptions to this rule ;) cargo.one, a marketplace for air freight, is killing it despite operating in an industry with a fairly concentrated supply side (airlines).

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Sales Hacker

JANUARY 21, 2020

Now he’s a partner making investments on the VC side at Foundation Capital with over 20 years of operational experience. Now he’s a partner making investments on the VC side at Foundation Capital, but has over 20 years of operational experience. Angus is an investor who brings real world operating experience to his job.

Payment Methods 61

Payment Methods Scale CTO Coach SMB 61

Point Nine Land

OCTOBER 8, 2021

At the same time, the industry is known for delays in projects and in payments, and small companies often struggle with cash management as they deal with multiple projects at the same time, relying mainly on excel and word to issue budgets and invoices, as well as manage their receivables across several projects.

Technical Cofounder 52

Technical Cofounder Construction Payment Solutions SaaS Payments 52

ProfitWell

SEPTEMBER 5, 2019

SaaS operators have the expertise but are continuously blocked with foundational issues that take time and energy. And, their detailed analytics suite gives operational visibility because as you continue to grow, so do your needs for insight. Michael Klett, Co-Founder & CTO, Chargify. And a whole lot has happened since.

Payments 40

Payments Payment Services SaaS Payments New CTO 40

Outseta

OCTOBER 15, 2018

I’ll be the first to admit that all of the above resonates with me - I think more companies looking to stay independent and operate on their own terms is, generally, a good thing. This vision was not aligned with his investors, or his Co-founder and CTO, both of whom would leave the company. Series A investment).

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

ProfitWell

JANUARY 2, 2020

When you’re selling B2B or enterprise subscriptions, showcasing value throughout the sales process is a must. Because the contracts are typically much higher in these sales agreements, B2B subscriptions often require a much longer sales process before your customer will consider making a purchase. Contract length.

B2C 52

B2C Subscription Payment Features Payments 52

Chart Mogul

MARCH 9, 2020

Baremetrics was limiting in the sense that they could only analyze their revenue from Stripe, while the team was already using mobile and custom invoicing to bill and collect payments. Joel had what he calls “an honest conversation” with Buffer’s CTO Dan. Related posts: The Rise of Self-Service Analytics. Tweet this quote.

Payment Solutions 52

Payment Solutions Payment Features Outsourcing Services Payments 52

ProfitWell

OCTOBER 1, 2019

When HubSpot first launched its culture code, Dharmesh Shah, CTO and Founder of HubSpot, felt it was important to share it with candidates. While getting everyone on board with culture might feel exhaustive or you might feel like “that” company, it's the down payment for making a strong culture for the long haul. Compliance.

Company Culture 40

Company Culture Sales Recruiting Scale Sales Hiring 40

Sales Hacker

JUNE 12, 2020

Leverage the prospect’s buying process (08:04). ? I demand payment upfront. Somebody may have a title, they may have a CTO, CEO, co-founder, or whatever. But whatever that person’s title is, enlist them in the sales process. Leverage the prospect’s buying process (08:04). Expose the buyer’s FOMO (03:13). ?

Enterprise 80

Enterprise CTO Hire Startup Technical Cofounder 80

SaaStr

AUGUST 15, 2020

And so I’m speaking specifically about the space that I’m operating in within New Relic. One, it starts high up in the sales process, right? You need to discover in the sales process. So it’s about operational efficiencies, productivity gains, digital experiences and making sure we’ve captured those.

Payment Methods 273

Payment Methods Merchant Services Scale Payments 273