User Pilot

JULY 27, 2023

They also manage finances and supervise one or more engineering teams. Customer Onboarding Specialist: Responsible for helping new customers get up and running with the company’s products. Much of the success here depends on how competent and motivated the CTO and their team is. Average salary: $192,383/yr.

Sales Hiring 92

Sales Hiring SaaS Payments Sales Recruiting CTO Hire 92

FastSpring

DECEMBER 11, 2020

You need something that makes you think about your digital business in a new way, renews your motivation, and helps you be more innovative. Nobody wants a bad review. But bad reviews help you improve and create a better experience for your customers. Over-developed websites are slow to load. Website Creation.

Payment Methods 148

Payment Methods Underperforming Technical Team New CTO Payment Services 148

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. If you’re a senior engineer and want to further your career, what skills should you develop?

Technical Review 274

Technical Review Leadership VP of Engineering CTO Coach 274

Sales Hacker

NOVEMBER 22, 2017

In sales, sellers who cite convoluted reasons to explain poor performance, rather than proactively doing something about it often remain — unsurprisingly — at the bottom of the success ladder. With the new year just around the corner, it is high time to re-examine the many excuses sales professionals make (and what to do instead).

Underperforming Technical Team 86

Underperforming Technical Team Sales CTO Coach New CTO 86

Tom Tunguz

MAY 7, 2014

Unlike most business stories which are penned from the point of view of the CEO, this one is written by the CTO/founder, David Hitz. For example, from Hitz’s point of view, politics is the art of getting groups of people to come to a common conclusion by developing consensus. and building a startup. A secret is not an unknown.

Underperforming Technical Team 154

Underperforming Technical Team New CTO CTO Government 154

OpenView Labs

MARCH 17, 2020

So I’m always on the lookout for provocative interview questions that help you learn much more about the person than just their canned answer to “What’s your biggest weakness?” Mixmax isn’t the only company that tries to talk new employees out of staying. “Learning” is the new “expertise.”

Sales Hiring 52

Sales Hiring CTO Hire Interviewing Underperforming Technical Team 52

Intercom, Inc.

APRIL 19, 2018

It means reducing choices amongst engineering teams and standardizing technology, so our team can spend as much time as possible delivering value to customers. Our chat covers the origins of Run Less Software, how it has evolved at scale, and how it differs from the equally valid approaches of other engineering teams.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

Unbounce

JUNE 24, 2020

How often do you reflect on the ways technology changes your life as a marketer? I mean the sly, step-by-way manner in which new tech slides neatly into your existing stack and subtly reframes the game on you. Say you’re part of a small team or a startup tight on resources. I’m not talking full-on paradigm shifts here. (“We

Artificial Intelligence 145

Artificial Intelligence AI Search Machine Learning Marketing 145

OpenView Labs

JULY 16, 2020

Back in March and April, when we were all adapting to COVID-19, I used the Mood Meter at the beginning of a bunch of my leadership team meetings because I found it was a really useful tool to open up the discussion. ICYMI: Meet Mailchimp’s CTO Eric Muntz. It’s basically a four-block framework of how people are feeling.

CTO Hire 55

CTO Hire New CTO CTO Underperforming Technical Team 55

Intercom, Inc.

DECEMBER 21, 2021

With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Zanade Mann , founder of Black Women’s Business Collective.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Crafty CTO

APRIL 23, 2024

Inception: Direct Database Access for the Data Team Our immediate need was getting the data science team programatic access to a read replica of our production database, an Amazon RDS Postgres cluster. Our data team could’ve handled it, but the CLI interface would be an ongoing source friction and pain. do you mean, sir?”

VPCs (Virtual Private Cloud) 40

VPCs (Virtual Private Cloud) AWS Underperforming Technical Team ECS (Elastic Container Service) 40

Audacix

JULY 18, 2022

Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. DevOps best practices that will help you to run your software development projects smoothly. But the list of best practices varies from expert to expert.

DevOps as a Service 52

DevOps as a Service Technical Review CTO Coach Underperforming Technical Team 52

SaaStr

DECEMBER 3, 2020

In Today’s Episode We Discuss: * How Sam made his way into the world of SaaS with Dropbox and how that led to his leading the sales and success team today @ Loom. What was Sam’s biggest lesson from scaling the sales team at Dropbox? Sam Taylor: And so, I joined as a sales development rep at Salesforce, best move I ever made.

Scale 185

Scale Sales Hiring Sales Recruiting Sales 185

Audacix

JANUARY 1, 2019

Whether you're about to implement DevOps or for ways to optimise it within your team, you must remember that DevOps is all about discipline and is definitely no magic bullet to doing it right from the outset or to fixing your perceived issues in one fell swoop. Bring such people into the DevOps fold, share learnings and build trust.

DevOps as a Service 75

DevOps as a Service Cybersecurity Scale New CTO 75

SaaStock

MARCH 29, 2019

Don’t overextend your resources when testing new SaaS growth ideas. Here is what he writes: Kieran Flanagan , VP of marketing at HubSpot, shared some interesting insights on approaching new ideas for scaling up your business. Black Holes: these are ideas that take up a lot of company effort while offering poor ROI.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

Intercom, Inc.

JANUARY 5, 2022

After working on NASA’s Space Shuttle Main Engine, he went on to develop Portfolium, a social networking platform that allows students and graduates to showcase skills beyond the traditional resume to potential employers. Portfolium was eventually acquired, but the team behind it never stopped thinking about a better way to do it.

Scale 211

Scale compliance Software Review Technical Review 211

ProfitWell

JANUARY 28, 2020

Sit down with Chargify CTO Michael Klett and I, as we unravel the mysteries of RevOps. Recently, the Stone Brewing Company filed a lawsuit against Keystone Light claiming their new branding—the word “stone” prominently on the front of their packaging—was confusing customers. The goal was to craft the term “social proof marketing.”

Underperforming Technical Team 45

Underperforming Technical Team New CTO Technical Review CTO 45

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Managers oversee their team members’ work and career development. Building trust can be tough when you’re a new hire in a leadership position.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

Chargify

OCTOBER 4, 2017

Looking back at their own experiences, Sonnenberg has this advice for new subscription-based startups: “Start with Stripe + Chargify. Time is money (especially in the SaaS world), and whether you’re an early stage startup or an established business, development resources are almost always at a premium. costs money and 2.

Merchant Services 51

Merchant Services Subscription Payment Features SaaS Payments 51

Outseta

OCTOBER 15, 2018

Venture capital is not inherently bad or the manifestation of greed and commitments to impossible-to-deliver growth. Perhaps worse yet, long tenured employees of the company began leaving, saying the new focus on growth “didn’t feel Wistia.” and paid it out to the Founders and early team members. The company even took $2.5M

CTO Hire 65

CTO Hire CTO Coach SaaS New CTO 65

SaaStr

JANUARY 10, 2020

Prior to Crossbeam, Bob founded Stitched, a powerful ETL service built for developers that was acquired by Talend in 2018. With more companies launching and thriving outside of Silicon Valley, regions such as ‘Silicon Slopes’ in Utah and ‘Silicon Alley’ in New York City are gaining traction within the startup scene. Yep, we did that.

Sales Hiring 133

Sales Hiring Scale Outsourcing Services CTO Hire 133

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. But of course, it wasn’t always quite that big!

Part-Time VPE 249

Part-Time VPE Technical Cofounder CTO Hire New CTO 249

SaaStr

MARCH 20, 2019

Prior to founding Twilio, Jeff was the Founder & CTO @ Nine Star Inc and enjoyed a spell at Amazon as a Technical Product Manager. How did they formulate and approach creating a new set of values with the 2 companies coming together? How has Jeff seen his original thesis for “developer first” evolve and change with time?

Underperforming Technical Team 134

Underperforming Technical Team Development Software New CTO 134

SaaStr

NOVEMBER 21, 2019

Since 2010 we’ve seen more startups, funds, and capital than ever before, but with this drastic increase, investors are seeing unexpected new trends reshaping the future of the industry. Emilie Maret | Fellowship Team @ The Family. Emilie Maret | Fellowship Team @ The Family. Want to see more content like this? Emilie : So, yes.

New CTO 153

New CTO Sales Hiring B2C CTO Hire 153

Intercom, Inc.

JUNE 14, 2018

Looking for an example of a happy, high performing product team? I hosted Laura on our podcast to learn everything from why assembling a great product team is like pulling off a heist, to tips for improving collaboration and marrying business needs with user goals. If you enjoy the conversation check out more episodes of our podcast.

VP of Engineering 190

VP of Engineering Underperforming Technical Team CTO Coach New CTO 190

SaaStr

OCTOBER 17, 2019

When it comes to seamlessly scaling your applications, a top-notch engineering team will be your foundation. Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. So very, very small team.

Scale 130

Scale Scaling CTO Hire Part-Time VPE 130

Baremetrics

JULY 23, 2020

This trend is being accelerated in regions like the EU and California by new legislation such as GDPR and PECR. How I made it to $1,000 MRR Here are the tactics I used to grow Friendly from a brand new startup to a company that makes over $1,000 in MRR. So at age 38 I finally started my own start-up—in the midst of the Corona crisis.

New CTO 87

New CTO Underperforming Technical Team CTO Technical Review 87

Intercom, Inc.

AUGUST 13, 2019

In a recent talk at UX London , I discussed some lessons learned while growing the design team at Intercom, reflecting on the technology industry’s obsession with tools, and pointed out how our sense of tools as objects or apps blinds us to the reality that the processes we adopt and develop are also, in effect, tools.

Underperforming Technical Team 223

Underperforming Technical Team New CTO CTO Hire Technology 223

User Pilot

MARCH 7, 2024

Frida Ahrenby : “I started out in sales in the TelCo industry, I started from working in one of the biggest TelCo providers in the Nordics, moving on to product management, then business development, and then a role in marketing and sales again. My official title was the ‘COO’ but on Fridays, I made pancakes for the developers.

Technical Review 104

Technical Review CTO Coach Sales Hiring CTO Hire 104

Crafty CTO

APRIL 12, 2020

Bigger – it speaks to every aspect of the software development process. Shape Up is the Basecamp team’s distillation of how they themselves develop software, superbly written and illustrated, freely contributed to the world as an online and downloadable e-book. Big as in a 143 page PDF. ” So what is Shape Up?

Underperforming Technical Team 52

Underperforming Technical Team New CTO Technical Review Software Development 52

Sales Hacker

OCTOBER 13, 2020

Managing a technical team as a non-technical person [24:13]. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement alive and keep your team doing what they do best, which is winning. RELATED: How To Build A Data Drive Sales Team. Ideas Ryan finds transformative [29:33].

Marketplace as a Service 94

Marketplace as a Service CTO Hire Sales Recruiting Data 94

SaaStr

AUGUST 15, 2020

362: The Future of the Customer with Bernadette Nixon, CEO @ Algolia, Jay Snyder, Chief Customer Officer @ New Relic, and Nick Mehta, CEO @ Gainsight. Nick Mehta: On a boat in Rhode Island and then our second guest Jay Snyder, who just recently took over as Chief Customer Officer of New Relic, publicly traded SaaS company.

Payment Methods 223

Payment Methods Merchant Services Scale Payments 223

Intercom, Inc.

JULY 9, 2020

And I put together these horrible, bad websites – I’m lucky there’s no evidence of them anymore. I’d love to dive into what those strategies were like, especially first at Atlassian, particularly because they had no sales team. Atlassian does not have an outbound sales team. Kevin: Absolutely.

Technical Review 199

Technical Review Scale Underperforming Technical Team Software Review 199

Tom Tunguz

OCTOBER 24, 2021

Great to see a lot of repeat attendees and some new ones. We’re excited to continue the Month of Scale here for Redpoint Office Hours. A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Her team loved working for her.

CTO Coach 129

CTO Coach Sales Hiring Sales Recruiting CTO Hire 129

Crafty CTO

MAY 1, 2020

We left off at the handoff of shaped, de-risked work to the development teams. In effect, we are saying: “Here you go, dev team. ” Traditional agile, let’s say Scrum for example, looks a bit different: “OK dev team! This post will focus on Shape Up’s approach to building. And shipping!)

Underperforming Technical Team 52

Underperforming Technical Team Software Review New CTO Scale 52

SaaStr

APRIL 9, 2019

And also, we always prioritize the features requested by our existing customers over the new prospects. Mallun Yen : So, you were an engineer by training and then you became an engineering leader, as the CTO of Webex, and then you became a CEO. Eric Yuan : Yeah, so we really wanted to develop all of our employees, myself included.

Sales Hiring 136

Sales Hiring Scale CTO Hire Marketing 136

SaaStr

APRIL 16, 2019

Learn how Pendo built a product, team, and culture in its Raleigh hometown that could scale coast-to-coast and continent-to-continent. The catch was he had just moved his family four kids to New York city. We had no New York city presence. I had my CTO and everyone would be like, “You can’t do this.

CTO Hire 161

CTO Hire Travel Underperforming Technical Team CTO Coach 161