Buffer Resources

DECEMBER 1, 2023

As part of my comprehensive Buffer onboarding — which had me up and running at full speed in a matter of weeks — I was tasked with setting up intro calls with the company executives.  ⏰ Time at Buffer: 11 years, 6 months Andy was one of Buffer’s earliest hires. ” 12.

VP of Engineering 97

VP of Engineering Part-Time CTO New CTO CTO 97

SaaStr

DECEMBER 3, 2020

When is the right time to hire the first sales rep? Should you hire 2 at a time? What does one look for in their first sales hire? We were hired into the same role, same start date, competed head to head. Bret was formerly the CTO at Facebook. I met Molly, who was the COO at the time, Molly Graham.

Scale 182

Scale Sales Hiring Sales Recruiting Sales 182

SaaStr

JUNE 16, 2022

Miguel Carranza, CTO at RevenueCat, shares ten learnings from firsthand experience in architecting an API & SDK that is currently on 5,000+ apps and has seen 3x growth Year-over-Year. . Instead, the CTO suggests that you avoid adding new pieces of infrastructure until absolutely necessary. What makes a great API?

CTO Hire 219

CTO Hire New CTO CTO Scaling 219

Intercom, Inc.

APRIL 19, 2018

Some of the things we talked about were operational overhead and cost of various data stores we were running, along with whether or not we needed to hire dedicated database administrators for various different technologies. Ciaran, our CTO , came up with this magical line. He said, “I want to run less software, not more software.

Outsourcing Services 192

Outsourcing Services Part-Time VPE Software AWS 192

SaaStock

MARCH 29, 2019

That’s the advice, Petri Hollmén picked up on the more technical side of things from the opening session on Day 2 with Cal Henderson, CTO of Slack. The best part? When done correctly, it’s a perfect way to enhance your user onboarding. Hire Game Changers to Propel Growth. CV templates by Canva. Black Swan test by Kazi.

Scale 103

Scale Sales Hiring CTO Hire Social Media 103

SmartKarrot

OCTOBER 18, 2022

Oversee client onboarding and implementation process including product, channel and partner activation, campaign launches and ad-hoc projects. Serve as senior-level advocate for all customer issues and provide ongoing management to ensure timely resolution. Complete and monitor the departmental budget for Relationship Managers.

Customer Success 19

Customer Success Sales Hiring CTO Hire New CTO 19

SaaStr

OCTOBER 25, 2023

For part one of this Ask Me Anything session, Jason covers everything you need to know about hiring your first VP of Sales, what he really thinks about AI, what the future of lead generation in 2024 looks like, and much more. There are no Cloud magicians, and you can’t hire a PLG magician. Find and hire two other similar reps.

Scale 247

Scale Sales Hiring AI Sales Recruiting 247

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 158

Sales Hiring Sales Recruiting Scale CTO Hire 158

Intercom, Inc.

JANUARY 5, 2022

Security affects every function across your company: from onboarding and offboarding to encrypting data and managing endpoints. Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. So we’re hiring across the board, all departments. The seatbelt goes on and it’s like breathing.

Scale 211

Scale Software Review compliance Technical Review 211

BetterCloud

AUGUST 11, 2020

We were days away from signing a big contract with an AV vendor to rehab the cafe space that we had to put on pause. I also want to streamline the onboarding and offboarding experience. Want more insights on how you can support a remote workforce in constantly changing times? How about from your team’s perspective?

CTO Hire 52

CTO Hire New CTO Identity management Scale 52

Point Nine Land

APRIL 9, 2021

A technical co-founder or CTO is always a great-to-have at this stage and becomes a must-have as the business scales beyond seed. This is because the lower the fragmentation, the harder it will be to get the relevant buyers/suppliers onboard and the lower the potential bargaining power of the marketplaces. Market Characteristics ??

Marketplace as a Service 59

Marketplace as a Service Payments B2B SaaS Payments 59

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Building trust can be tough when you’re a new hire in a leadership position. Balancing internal growth with hiring.

Leadership 141

Leadership Engineering Part-Time VPE CTO Coach 141

SaaStr

DECEMBER 20, 2023

It was an administrative nightmare to get someone to sit for an hour, onboard, and get a solid result to personalize an interface for their instance of ZoomInfo. Today, triangulation is how people prioritize who they will reach out to — what’s happening on their list of accounts, if they’ve posted a job, if they’ve hired a new CTO, etc.

New CTO 258

New CTO Scale Sales Hiring AWS 258

Mucker Capital

APRIL 6, 2023

Obviously if you target enterprise customers, you usually have a very large ACV (Annual Contract Value) and the product usually is complex. We talk about using the product complexity, your target customer size, your contract value, and whether there's individual use case–those four things--to help you decide if PLG is a fit.

Startup 52

Startup Scale CTO Hire Outsourced Development 52

CloudGeometry

JULY 8, 2021

When you treat your cloud provider as a fractional colo. and onboarding new customers. See a useful background talk from their CTO Pini Reznik here ). Either way, focus your attention on the most important part of your architecture: how well does it serve the goals of your business?

Well Architected Framework 130

Well Architected Framework CTO Hire Payment Methods Payment Solutions 130

SaaStr

JUNE 1, 2021

Co-founder and CTO Dharmesh Shah shared with us how they got there — and the top mistakes they made — just 3 quarters after their IPO. We have someone that probably 98 percent of you know virtually or socially in some sense, Dharmesh Shah, founder and CTO of HubSpot. ” We didn’t do any annual contracts.

Part-Time VPE 228

Part-Time VPE Technical Cofounder CTO Hire New CTO 228

Tom Tunguz

OCTOBER 24, 2021

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. Tomasz Tunguz: Well, there’s two parts to the question. Excited to be back emceeing.

CTO Coach 125

CTO Coach Sales Hiring Sales Recruiting CTO Hire 125

SmartKarrot

AUGUST 16, 2022

These annual executive business meetings are a wonderful time to discuss contracts. Whatever suits the customer would be the right time. If the product is very technical, you can even include the CTO or such C-executives to get the best outcomes. Discuss terms of renewal. Things to Do while holding a QBR/EBR session.

Technical Review 10

Technical Review Systems Review Business CTO Hire 10

SaaStr

OCTOBER 17, 2019

Julian Lemoine, Co-Founder, and CTO of Algolia will share his lessons learned on how to stay focused and innovative as you scale while also avoiding the innovation for innovation’s sake pitfalls. Julien Lemoine | Co-founder and CTO @Algolia. So I’m Julien, Co-founder and CTO of Algolia. Want to see more content like this?

Scale 130

Scale Scaling CTO Hire Part-Time VPE 130

Baremetrics

MARCH 16, 2021

How could they build web infrastructure to onboard the next billion users to the fast approaching Web 3.0? QuikNode wants to see technology transform decentralized applications, smart contracts, decentralized governance, voting systems, and more. Building for the Evolving Internet For those who may not be familiar, Web 3.0

Blockchain 90

Blockchain Payment Solutions Artificial Intelligence Payment Services 90

SaaStr

OCTOBER 16, 2020

Is there hiring decisions? If you’re hiring right now, I think it’s extra important to have the hiring criteria all the way down to specific things you’re looking for, for a candidate or red flags documented, so that everyone is super tightly aligned. Paul Rosania: So let’s imagine I went to you as a CTO.

CTO Coach 182

CTO Coach Sales Hiring Software Review CTO Hire 182

Andreessen Horowitz

NOVEMBER 28, 2023

We were talking to Sean Place, who was the co founder and CTO, and it turned out that they were just giving gift cards to these drivers, but they had no way to authorize the right transaction at the right time for the right amount. We’re sitting down with Klarna and they’re talking about onboarding merchants.

Merchant Services 78

Merchant Services Payment Methods Payments Payment Solutions 78

Upscope

JANUARY 5, 2020

Those heavy duty email users are signing up for it, tweeting about it and Superhuman now have a waiting list of users to be onboarded. They've built their marketing around the growing trend of user onboarding which links naturally to the service they provide. How did they get to this positioning? Summary of how to 8X your price.

Strategy 128

Strategy Marketing Sales Hiring Engineering 128

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. What would your advice be on onboarding those mega?corporates

Technical Advisors 163

Technical Advisors Scale Sales Hiring Sales Recruiting 163

SaaStr

AUGUST 15, 2020

From contract signature to launch. Touching it, playing with it in a way a CIO or CTO might not before? Are you finding maybe quietly in the background, you need a little bit more services, a little bit more onboarding, a little bit more things that maybe weren’t anathema a couple years ago. I have a one year contract.

Payment Methods 202

Payment Methods Merchant Services Scale Payments 202

OPEXEngine

NOVEMBER 11, 2020

In HubSpot’s case, we eventually hired a world-class data science team, but our scoring only improved by a few points,” notes Redbord. You’ll need someone familiar with your data—perhaps a CTO or someone responsible for business operations. Especially in the early days, keeping your scoring system simple and lean will help you: 1.

Startup 91

Startup Scale Systems Review Technical Review 91

Intercom, Inc.

AUGUST 13, 2019

No, I think the real reason is evident in this quote: OH (a former CTO of Autodesk): “I can walk through most buildings and tell you which version of AutoCad was used to design it. “. To ensure that, we used this Kaizen-inspired process to develop guidelines and documentation around: Onboarding new people. Developing a career plan.

Underperforming Technical Team 223

Underperforming Technical Team New CTO CTO Hire Technology 223

Chart Mogul

JULY 1, 2020

We tend to believe that the technical aspects of our product are the most important differentiator because that’s what our CTO says. And most of the time, the unseen features will provide a better product positioning or marketing message against competitors. As people or members of the same team, we’re biased.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Outseta

NOVEMBER 19, 2019

The challenge in each case is the same—the company is hiring you at a lower level of commitment than a full-time hire, usually with the expectation that they will see some ROI relatively quickly. Full-time Head of Marketing I’ve been hired to lead marketing teams at four companies in a full-time capacity now.

Sales Hiring 50

Sales Hiring CTO Coach CTO Hire Underperforming Technical Team 50

Chart Mogul

JULY 1, 2020

We tend to believe that the technical aspects of our product are the most important differentiator because that’s what our CTO says. And most of the time, the unseen features will provide a better product positioning or marketing message against competitors. As people or members of the same team, we’re biased.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

SaaStr

JULY 10, 2021

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.

Sales Hiring 258

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 258

SaaStr

MARCH 31, 2024

At SaaStr Annual we had a great session with HubSpot Founder & CTO, Dharmesh Shah, and their Chief People Officer, Katie Burke, on building happier employees. We hire remarkable people, and we give them a lot of freedom for how they’re going to get their work done. Who actually knows stuff and does things?”

Part-Time CTO 266

Part-Time CTO CTO Hire CTO Coach CTO 266