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CEOs of Zapier, Walkme and Dialpad: How to Build Your First Management Team (Video + Transcript)

SaaStr

Which role should you hire for first? For starters, your first hire should be someone who can complement your skills, someone who is strong in areas where you’re weak, but it goes much deeper than that. I am guessing it’s probably the hardest problem to solve, hiring a job, let alone at this level. And for good reason.

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Stop Following These 10 Terrible Pieces of SaaS Advice with SaaStr Founder Jason Lemkin (SaaStr Podcast 682)

SaaStr

If you want to increase your odds of getting a deal done: Send the world’s best cold email Create the world’s best deck Have customer references ready to go Don’t play games Be clear on how much you want to raise, when, why, and where you’re at. But after a couple million in ARR, you can afford any hire if they’re accretive.

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10 Tough Lessons We Learned Building a Prenicorn Outside of Silicon Valley from Pendo.io (Video + Transcript)

SaaStr

We ended up signing that contract in the uber back to the airport on the way home. It was our largest contract to date, kind of helps the other quarter. They talked to all the customers, they did reference calls and turns out they said really, really good things about us and lo and behold it led to our series A.

CTO Hire 176
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Beyond Frankencloud: living with your once and future SaaS architecture

CloudGeometry

When you treat your cloud provider as a fractional colo. The key insight is that one attends to managing technical leverage continuously over time. If it “adds to the time it takes for me to understand how to make a change, and also increases the chance that I’ll make a mistake” it’s cruft.

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Three million downloads and counting: Inside Intercom reaches a podcasting milestone

Intercom, Inc.

Adam Risman , a former host of the podcast, asked Rachel what made that point when Rachel joined Slack in 2016 the right time to invest in growth marketing? And so we hired somebody who had a lot of experience and could recommend ways to build the team. They had occasional advertising here and there. Here’s Rachel.

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11 Key SaaS Roles and Responsibilities in 2023

User Pilot

Before hiring, assess your current needs and hire as your company grows. What to do before building a team for your SaaS company You can’t just jump into hiring without some forethought, or you’ll make many mistakes. Before the hiring process, take some time to decide on your current needs and hire as your company grows.

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Transcript of Redpoint Office Hours with Stripe’s Chief Corporate Advisor and former COO, Claire Hughes Johnson and Redpoint Managing Director, Tomasz Tunguz

Tom Tunguz

A thanks to [Marsh 00:00:34] for stepping in at the beginning of the month, and a great session with our own Jason Warner and Adrian, the CTO of Zendesk. Lionetti, the CMO at Confluent, and most recently, the CTO from Zendesk, Adrian. Tomasz Tunguz: Well, there’s two parts to the question. Excited to be back emceeing.

CTO Coach 161