Intercom, Inc.

MAY 25, 2021

We commissioned Forrester Consulting , an independent research firm, to dig deeper into these questions and explore how conversational experiences are fuelling customer retention and business growth for major companies. 53% of support teams have seen an increase in support queries since COVID-19 hit.

Customer Support 260

Customer Support Scale Scaling Communication 260

The SaaS Garage

FEBRUARY 6, 2020

In addition to Prime Cloud’s rich feature-set, clients also benefit from Loyalty Prime’s extensive customer loyalty consulting expertise. Since the company was founded in 2014, it has helped dozens of blue-chip companies from a wide range of industries establish some of the leading reward programs in their respective industry sectors.

Generative AI 90

Generative AI Artificial Intelligence CTO Coach Venture Capital 90

OpenView Labs

DECEMBER 21, 2020

We should all be on the edges of our seats as we watch how inside sales teams react to the physical changes in structure (moving to mostly remote, or hybrid at best) at the same time that buyer behavior is changing.”. We’ll see more services companies adopt a product led growth strategy but for selling their services online.

SaaS Payments 96

SaaS Payments Payments Payment Services Payment Solutions 96

Payrix

MARCH 20, 2024

Among the most recent strategies proving successful for software companies is Embedded Payments. Compared to other strategies to generate additional revenue streams, Embedded Payments offer a streamlined path for pulling in new income. How can software companies embed payments?

Payments 147

Payments Embedded Payments Payment Services Payment Solutions 147

The SaaS Garage

FEBRUARY 6, 2020

In addition to Prime Cloud’s rich feature-set, clients also benefit from Loyalty Prime’s extensive customer loyalty consulting expertise. Since the company was founded in 2014, it has helped dozens of blue-chip companies from a wide range of industries establish some of the leading reward programs in their respective industry sectors.

Generative AI 52

Generative AI Artificial Intelligence CTO Coach Venture Capital 52

Casey Accidental

OCTOBER 27, 2020

Platforms can create an immense amount of long-term value for companies, or be a minor component of their product strategy to maintain product/market fit. But as we try to define platform as a business model strategy separate from any other, we can see that this quote is incomplete as a definition. The Types of Platforms.

Payments 56

Payments Business Model Payment Solutions SaaS Payments 56

Neil Patel

OCTOBER 18, 2020

Do they offer free POS systems, hardware, mobile payments, integrations, etc? Some merchant services even offer consulting, customer loyalty features, and invoicing tools. Square is popular for its credit card processing and POS systems, but it offers much more. Cons: No ACH payment processing Higher fees than desired.

Merchant Services 132

Merchant Services Payment Services Payment Methods Helcim 132

Sales Hacker

OCTOBER 6, 2020

He finds people that aren’t aware of what is possible in a sales career, puts them through a six-week training program, and places them in companies looking to hire. Eddie sells market research as a senior business development consultant at IBISWorld. Subscribe to the Sales Hacker Podcast. And my first role was at NCR.

Sales Recruiting 63

Sales Recruiting Sales Hiring Scale Sales 63

OpenView Labs

AUGUST 9, 2019

At Glassdoor, where we went through several iterations on our pricing strategy, I had a front-row seat to witness how these changes directly influenced the way we went to market, our overall sales motion and the types of conversations we were having with prospects and customers in the marketplace.

Pricing 40

Pricing Sales Hiring Underperforming Technical Team SaaS 40

Sales Hacker

APRIL 24, 2018

5) Balancing your Go To Market Strategy with Customer Experience [10:30]. It’s a full suite of every piece of software that a restaurant would need from their POS system, or their back office, inventory management, online ordering, scheduling of resources, etc. Sam Jacobs : And so, the sale happens. 12) Sam’s Corner.

Customer Success 43

Customer Success Business Scale Point of Sale 43

Neil Patel

JANUARY 15, 2021

Deciding how deep you need your contact management analytics to go will ultimately depend on your sales goals and budget. Consulting with your sales team can be a sound idea in the process of making a final decision. Sales Process and Software Fit. Start using Hubspot for free here. . #3

Software Review 140

Software Review Scale Software Management 140

Aaron Beashel

MARCH 9, 2018

If you’re taking a sales-lead approach, then offers like demo requests, free consultations, etc are common. For an Inside Sales business, it’s common to hand them over to a Sales Development Representative who qualifies them and passes the best ones on to an Account Executives. Who is the target market for your product?

Scale 192

Scale SaaS Payments B2B Strategy 192

ChurnZero

JULY 24, 2020

Customer Success is often the conduit for change – whether you’re getting a customer to adopt your product, change their existing processes, test an untried strategy, or expand their account. Customers don’t value your word, which as consultants, is how you effect change to drive success.

Payment Methods 59

Payment Methods Payments Payment Services SaaS Payments 59