ChurnZero

NOVEMBER 26, 2024

This is a guest article by Swati Garg , founder and CEO, Melo Associates , and Lindsay Lynch , senior recruitment consultant, Melo Associates , a recruitment firm focused on customer success hiring for SaaS and tech companies nationwide. Assist in negotiating contracts and renewals.

Technical Review 52

Technical Review Sales Recruiting Customer Success Sales Hiring 52

Chart Mogul

JANUARY 9, 2025

So read on, and hopefully, your SaaS sales journey will be less about trial and error and more about steady progress toward success. Whats important to note is that each model targets a distinct customer persona and, therefore, has a unique approach to the customer journeyfrom brand awareness to sales and, ultimately, conversion.

Scale 52

Scale Sales Hiring Startup Sales Recruiting 52

Tom Tunguz

FEBRUARY 10, 2016

Founders may reduce staff, particularly in recruiting or new projects that the company prefers not to finance. First, collect cash sooner with annual pre-pay contracts. It requires changing the sales process, likely suffering some decreased sales velocity and tinkering with compensation structures. Six months to ramp.

SaaS Payments 124

SaaS Payments Sales Recruiting Sales Hiring Payment Services 124

How To Buy Saas

MAY 21, 2025

Whether youre a startup , an SMB , or a global enterprise , the right ATS can streamline your recruitment process, save time, and help attract top talent in a competitive market. Recruitee Best Collaborative Recruiting ATS Pricing: Key Features: Ideal Use Case: 4. Whats the difference between an ATS and a recruitment CRM?

Systems Review 52

Systems Review Sales Recruiting Sales Hiring Technical Review 52

Sales Hacker

JANUARY 28, 2021

That idea might sound crazy, but it’s actually part of a new trend sales organizations are using to hit their revenue targets. Social selling is a way for sales professionals to use social media platforms to connect with prospects and start building relationships. LinkedIn Profile Tips for Sales Reps.

Sales Recruiting 128

Sales Recruiting Technical Review Sales Hiring Software Review 128

yoursales

JANUARY 28, 2022

Sales Stack 2022 Sales Tools for Professional B2B Sales SALES STACK 2022: Sales Tools for. Professional Sales SALES STACK. 2021: Sales Tools. Sales W hich challenges would you like sales technology to solve for your sales team? What is sales technology here to do?

Scale 113

Scale Payment Methods Payment Solutions Sales Recruiting 113

Sales Hacker

JANUARY 22, 2020

If you think sales is a simple job, I have a few hundred professional connections who would like a word with you. By mastering your sales interview questions. As a longtime recruiting leader, I’ve worked with countless hiring managers looking to fill sales roles , and I’ve had a firsthand look at their interview process.

Sales Hiring 97

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 97

yoursales

JANUARY 29, 2021

Sales Stack 2021. Sales Tools for Professional Sales. SALES STACK 2020: THE TOOLS SALES STACK 2020: THE TOOLS. Sales technology for professional sales will be more important than ever. In 2020 almost every single Sales Professional was forced inside. Same goes for Sales Professionals.

Scale 106

Scale Payment Methods Payment Solutions Sales Recruiting 106

yoursales

DECEMBER 19, 2022

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for. Professional Sales SALES STACK. 2022: Sales Tools. Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever.

Scale 88

Scale Sales Recruiting Sales Outsourced Development 88

Sales Hacker

DECEMBER 8, 2020

Subscribe to the Sales Hacker Podcast. Sam Jacobs: This week on the show, we’ve got Luke Rogers, the Vice President of Sales at Instabase. At 15, he began going to school part-time in Northern England in Manchester, so that he could run a technology consulting business that he had started. We’re on iTunes. And on Stitcher.

Scale 114

Scale Sales Hiring Sales Recruiting Technical Review 114

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. Since then, you’ve spent over 12 years in post-sales leadership. ” 3. Dee: Fantastic.

Scale 177

Scale Customer Success Sales Hiring Strategy 177

Sales Hacker

MAY 9, 2019

A great sales compensation plan needs to accomplish quite a lot. And of course, a strong sales comp plan needs to motivate reps to hit goals that grow the company while still maintaining a profit margin. The Process for Creating a Sales Compensation Plan. Know what to Include in a Sales Incentive Plan. Keep it Simple.

Compensation 110

Compensation Sales Hiring Development Team Review Sales Recruiting 110

ChurnZero

NOVEMBER 29, 2022

This is a guest article by Michael Su , senior consultant of Customer Success, The Success League. At the time, I was a sales engineer, and my job was to close deals and move on to the next prospect. However, I found there were two flaws in our customer management process. We had presales, and we had post-sales.

Customer Success 98

Customer Success Sales Recruiting Technical Review Compensation 98

OpenView Labs

NOVEMBER 16, 2021

The value of your contracted subscriptions taking into account revenue added/lost from components such as new sales, renewals, upsells, churn, etc. Annual Contract Value (ACV) to Marketing Cost Ratio. It excludes indirect costs such as sales and distribution costs. A Quick Glossary of SaaS Metrics.

Benchmarks 98

Benchmarks Metrics Scale Sales Recruiting 98

Kellblog

MARCH 13, 2020

In days of yore, chief revenue officer (CRO) was just a gussied-up title for VP of Sales. If someone was particularly good, particularly senior, or particularly hard to recruit you might call them CRO. Chief revenue officer meant chief sales officer meant VP of Sales. Frank, the head of Sales, had a $1B number.

VP of Engineering 98

VP of Engineering Customer Success Sales Recruiting Acquisition 98

ProfitWell

AUGUST 18, 2020

It was less than two years ago when Sarah experienced the frustrating and draining challenge of trying to get out of her five-year water heater contract. She called the provider, Reliance, to cancel the remaining two years of her contract so she could purchase her own water heater. Product can develop new features or new products.

SaaS Payments 111

SaaS Payments Payment Methods Outsourced Development Underperforming Technical Team 111

Sales Hacker

SEPTEMBER 29, 2020

Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. Subscribe to the Sales Hacker Podcast. Sam Jacobs: Today on the show, we’ve got Vishal Sunak, CEO and co-founder of LinkSquares, a company that applies AI to your contract. We’re on iTunes.

Scale 117

Scale CTO Hire CTO Coach Scaling 117

ChurnZero

JANUARY 26, 2021

Sofia Varga, Director of Recruiting. Alan Alda, Manager of Recruitment Marketing. Linda Hale, HR Manager (East). Eli Whitney, HR Manager (Central). Jennifer Cartwright, HR Manager (West). Here are a few examples keeping with our recruiting example: . Executive Sponsor: . Primary Contact(s): .

Customer Success 98

Customer Success Sales Recruiting Sales Hiring Management 98

Sales Hacker

SEPTEMBER 23, 2019

This week on the Sales Hacker podcast, we talk to Kevin Egan, VP of North American Sales at Slack. Kevin’s sales career has taken him from Oracle, to Dropbox, to Salesforce, and now, to Slack. How experience as a sales engineer can play into your role as a sales leader. Subscribe to the Sales Hacker Podcast.

VP of Engineering 60

VP of Engineering Sales Recruiting Sales Hiring Scale 60

Sales Hacker

DECEMBER 2, 2019

This week on the Sales Hacker podcast, we speak with Mary Rogul , a VP Sales Consultant, who’s currently an Enterprise Sales Advisor at Crayon. She’s now a consultant helping VPs of Sales scale and build their sales teams. She’s now a consultant helping VPs of Sales scale and build their sales teams.

Scale 54

Scale Sales Recruiting Sales Hiring Sales 54

yoursales

NOVEMBER 8, 2023

Sales Stack 2023 Sales Tools for Professional B2B Sales SALES STACK 2023: Sales Tools for Professional Sales SALES STACK 2023: Sales Tools for Professional Sales share this with your network S ales tools and figuring out what your sales stack 2023 should look like is as challenging as ever.

Scale 52

Scale Sales Recruiting Sales Outsourced Development 52

Totango

FEBRUARY 26, 2021

Your sales team lands a new customer with great potential. Over the year(s) of their contract term, you resolve every issue quickly. While the product provides many benefits, one that is particularly interesting is it shortens the sales cycle (decreasing time to revenue). Let the data make the sale for you. Lots of it.

Sales Recruiting 63

Sales Recruiting Scale Social Media Technical Review 63

ChurnZero

JANUARY 25, 2024

Skillset 1: Sales acumen In 2024, driving revenue is a primary responsibility of CS. This means that sales acumen is no longer just a bonus for CS professionals—it’s a new baseline for many companies. CSMs still need a consultative skillset for building trust, advocating for customers, and turning them into champions.

Customer Success 52

Customer Success Sales Recruiting Sales Hiring Scale 52

The Marketing & Growth Hacking Publication

APRIL 8, 2019

Internal Team: Hire your own Sales Development Rep (SDR) team that is 100% dedicated to outbound prospecting. If you have the management capacity to hire and train someone, this is ideal. Cons: Can be slower to find and train a great SDR, requires more management bandwidth. We’re using baseline averages. ?

Outsourcing Services 40

Outsourcing Services Outsourced Development Sales Hiring Sales Recruiting 40

CustomerSuccessBox

MAY 2, 2022

SaaS marketing and distribution is crucial as, if not more important than, developing the service itself. Any aspiring SaaS startup must develop a solid marketing strategy. Those that already have a solid marketing and sales strategy in place and just want to broaden their reach? Partner Program is one of the ways.

Sales Recruiting 52

Sales Recruiting SaaS Outsourced Development Content Marketing 52

SmartKarrot

OCTOBER 3, 2022

Develop and demonstrate deep knowledge of their platform and the business processes surrounding retail in-store execution. Recruit, hire, mentor and coach Customer Success team members. Foster relationships and uncover additional client needs while also generating referrals/leads to other clients and consultants.

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Outsourced Development 19

SmartKarrot

APRIL 22, 2022

Role: Client Success Director – Public Sector Location: Owings Mills, MD, US Organization: CareFirst BlueCross BlueShield As a Client Success Director, you will manage and develop a set of assigned accounts to increase productivity and sales of company products. Hire and develop a Customer Success team as we scale.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Scale 19

SmartKarrot

NOVEMBER 25, 2021

Apply here: [link] Role: Director of Customer Success Location: New York, NY, US Organization: Michael Page As a Director of Customer Success, you will manage, develop, recruit, and train staff. Hire, develop, and retain a team of Implementation Consultants and Customer Success Managers across Europe.

Customer Success 19

Customer Success Sales Recruiting Scale Sales Hiring 19

SmartKarrot

JULY 20, 2021

As a Vice President of Customer Success, you will develop Synack’s Customer Support strategy that aligns with the next stage of growth and global customer expansion. Design, hire and manage 24×7 global customer support team implementing Tiers 1, 2, and 3 and building the infrastructure to support the operational model.

Sales Recruiting 10

Sales Recruiting Customer Success Sales Hiring Outsourced Development 10

SaaStr

JULY 12, 2022

One of the first what How to Hire a Great VP of Sales at the New York Enterprise Tech Meet-Up (thank you to John Lehr and Work-Bench for setting this up). The Number One Thing You Can Do to Accelerate Your Business Post-Initial Traction is Hiring a Great VP of Sales. I don’t know anything about sales. More power to you.

Sales Hiring 284

Sales Hiring Part-Time VPE VP of Engineering Sales Recruiting 284

SmartKarrot

JUNE 7, 2021

Consulting with existing and new customers to ensure they are getting the most out of the Zenoti system, and where required, engaging with relevant team members across the organization to ensure challenges faced are addressed in a timely manner. Assist the Client Management team with pricing decisions at all stages of the client lifecycle.

Customer Success 10

Customer Success Sales Recruiting Outsourced Development Forecasting 10

SmartKarrot

APRIL 21, 2021

Recruit, develop and lead a high-performing team. Director, Customer Success Location: Remote, Chicago, IL, US Organization: Method Recruiting As a Sr. Accountable for the successful delivery of all clients’ contracted services. Develop and maintain trusted advisor status over long-term periods.

Customer Success 10

Customer Success Sales Recruiting Merchant Services Scale 10

SmartKarrot

MARCH 2, 2021

Develop company-wide customer success processes, content and data to/from stakeholder organizations (Marketing, Sales, Product, etc.). Work closely with the COO to align on strategies, renewal forecasting, coverage plans, and account opportunities (i.e., Build and lead a world-class team. opportunities and risks).

Customer Success 10

Customer Success Sales Recruiting Scale Consulting 10

SmartKarrot

DECEMBER 29, 2020

Collaborate with Sales to lead annual and quarterly business planning cycles. Develop relationships with key (C-Level) executives and decision-makers. Develop relationships with key (C-Level) executives and decision-makers. Recruit, mentor, groom, and inspire a diverse world-class CSM team.

Customer Success 10

Customer Success Sales Recruiting Outsourced Development Systems Review 10

Incredo

NOVEMBER 1, 2019

Do you want to grow your SaaS sales team and improve your processes? maintain healthy atmosphere in your Smarketing team, make smart choices regarding your SaaS sales model, strategy, pricing, . build smoother connections both with your prospects through optimized sales process. And from SaaS sales models to SaaS pricing.

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. In Today’s Episode We Discuss: * How Kyle made his way into the world of SaaS and sales and came to be Head of Sales at one of the fastest-growing companies in Figma. What worked?

Sales Hiring 239

Sales Hiring Sales Recruiting Scale Sales 239

Unbounce

JUNE 16, 2020

These are often built with agencies, consultants, and managed-service-providers (MSPs) in mind. To keep things simple, let’s distinguish these forms by four key points: complexity, the usual type of partner, annual contract value (ACV), and internal ownership. Your partners act as an outsourced sales and marketing team.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131