Intercom, Inc.

SEPTEMBER 10, 2020

It’s an approach that’s served him well along the road to building the HubSpot sales team, where he was CRO for nine years. That experience led to his bestselling book, The Sales Acceleration Formula. Or, even if they’re leaning towards the latter, they’re often not using the right metrics. A data-driven framework for scaling.

Scale 226

Scale Scaling Sales Recruiting Sales Hiring 226

Buffer Resources

JANUARY 18, 2024

  Your options, in order of cost: LinkedIn Premium Career  LinkedIn Premium Business LinkedIn Sales Navigator LinkedIn Recruiter Lite The primary differences between the plans are how far back you can see profile views, people browsing, more advanced search filters, and saved leads.

Technical Review 104

Technical Review Systems Review Sales Recruiting AI Search 104

Kellblog

MAY 29, 2021

Someone who, when times are tense, can work as an intermediary between the differing parties, often but certainly not always, the investors on one side and founders/management on the other. Former sales leaders often perform well in this situation [6]. Advisors respond and consultants create. People sometimes confuse the two.

Sales Hiring 130

Sales Hiring Sales Recruiting Consulting Government 130

Sales Hacker

JANUARY 22, 2020

If you think sales is a simple job, I have a few hundred professional connections who would like a word with you. But as straightforward as their metrics may be, their jobs are anything but simple. By mastering your sales interview questions. 6 Sales Interview Questions to Find the Best Talent. So what’s the problem?

Sales Hiring 76

Sales Hiring Interviewing Underperforming Technical Team Sales Recruiting 76

Valuize Consulting

JANUARY 25, 2024

While they touched on data strategy, tooling and metrics, all 3 experts emphasized that successful Digital Customer Success programs demand a holistic approach, embracing cross-functional collaboration and strategic adaptation. These roles should be complemented by professionals skilled in data engineering and systems infrastructure.

Customer Success 52

Customer Success Sales Recruiting Scale Strategy 52

Buffer Resources

JANUARY 18, 2024

  Your options, in order of cost: LinkedIn Premium Career  LinkedIn Premium Business LinkedIn Sales Navigator LinkedIn Recruiter Lite The primary differences between the plans are how far back you can see profile views, people browsing, more advanced search filters, and saved leads.

Technical Review 62

Technical Review Systems Review Sales Recruiting AI Search 62

Sales Hacker

JUNE 11, 2018

Once again, Salesforce presents a strategic look into the rapidly shifting world of sales. The third edition of the widely anticipated State of Sales report surveyed more than 2,900 sales professionals and leaders from around the world. Here’s a quick sneak peak of their sales research report. Top Sales Metrics.

Sales Recruiting 58

Sales Recruiting Artificial Intelligence Trends Sales Hiring 58

Intercom, Inc.

MAY 13, 2021

Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm. Since then, you’ve spent over 12 years in post-sales leadership. ” 3. Dee: Fantastic.

Scale 177

Scale Customer Success Strategy Sales Hiring 177

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. As for Sam, prior to Loom, Sam spent over 4 years at Salesforce following their acquisition of Quip, a startup Salesforce acquired for $750M where Sam was also the 1st sales leader.

Scale 173

Scale Sales Hiring Sales Recruiting Sales 173

Sales Hacker

SEPTEMBER 9, 2019

This week on the Sales Hacker podcast, we speak with Ryan Lallier , Director of Inside Sales at InsightSquared. Ryan has a diverse background in Sales, with positions ranging from individual contributor to head of sales roles at companies like Dataminr, Gartner, and YayPay. Ryan’s Sales Career Journey.

Sales Recruiting 55

Sales Recruiting Scale Sales Hiring Banking 55

SaaStr

SEPTEMBER 27, 2019

As for Ryan, prior to G2 he was Senior Director of Global Marketing at Hubspot where among many other achievements, he scaled HubSpot’s marketing-generated sales revenue by 330% year-over-year. It was about, these people that have already pulled in, how do I now convert them into marketing qualified leads for our local sales teams?

Sales Hiring 131

Sales Hiring Sales Recruiting Scale Software Review 131

Valuize Consulting

DECEMBER 7, 2021

Is it going to come from the Sales and Marketing budget, or General Administrative budget? Where does Sales, Support, Training & Education play and what does the handoff look like? Your charters must dictate how you hire as the skill sets you recruit need to align with, and complement, your charters.

VP of Engineering 98

VP of Engineering Customer Success Sales Hiring Interviewing 98

SmartKarrot

OCTOBER 3, 2022

Recruit, hire, mentor and coach Customer Success team members. Foster relationships and uncover additional client needs while also generating referrals/leads to other clients and consultants. Assist with client marketing correspondence (newsletters, campaigns, sales print materials, welcome packets, surveys, etc.).

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Outsourced Development 19

CustomerSuccessBox

DECEMBER 13, 2021

SuccessHACKER is a Customer Success advisory firm focused on providing education, recruiting, and consulting to high-growth companies. What are the KPIs and metrics you track for onboarding? Pre-sales / Post Sales). Any tips on a handoff from sales to the onboarding team?

Onboarding 52

Onboarding Sales Recruiting Underperforming Technical Team Consulting 52

Sales Hacker

SEPTEMBER 23, 2019

This week on the Sales Hacker podcast, we talk to Kevin Egan, VP of North American Sales at Slack. Kevin’s sales career has taken him from Oracle, to Dropbox, to Salesforce, and now, to Slack. How experience as a sales engineer can play into your role as a sales leader. Subscribe to the Sales Hacker Podcast.

VP of Engineering 52

VP of Engineering Sales Recruiting Sales Hiring Scale 52

OpenView Labs

MARCH 27, 2019

To dive into best practices, I spoke with Jenny Shedd , a Recruiting and Talent Strategy Consultant, who guides startups on ATS buy-in from senior leadership and implementation. I first met Jenny when she was consulting with JumpCloud’s talent team on this exact topic. When to implement an ATS. Pricing starts at $100/month.

Sales Recruiting 56

Sales Recruiting Sales Hiring Scale Interviewing 56

Neil Patel

APRIL 13, 2021

For sales-based companies, influencer marketing could be a promising alternative. You can work with multiple influencers across the platform, and you can recruit more talent as you go. For example, are you trying to increase sales, generate hype around your brand, or boost your engagement levels? Determine Performance Metrics.

Marketplace as a Service 124

Marketplace as a Service Engagement Social Media Sales Recruiting 124

SmartKarrot

NOVEMBER 8, 2022

Leverage data, metrics and insights to build and strengthen the overall CS strategy, specifically working on delivering new CRM Analytics and Service Cloud platforms – ultimately working on customer health benchmarks and driving improvements. Recruit, hire, mentor and coach Customer Success team members. Apply here: [link].

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Benchmarks 19

SmartKarrot

APRIL 4, 2022

Role: Customer Success Manager. As a Customer Success Manager, you will be involved in all aspects of account management, training, support, driving value, and being a trusted client partner by serving as the primary contact for the onboarding of new customers, the training of platform end users, as well as post-go-live support.

Sales Recruiting 19

Sales Recruiting Customer Success Sales Hiring Systems Review 19

Sales Hacker

JULY 3, 2018

We’ve been compiling this sales automation tools list for a while, trying to figure out the best way to get the information out there. There are a number of existing resources available on sales automation, but they don’t offer use cases and examples of how to put the tools to action. What Is Sales Automation?

Scale 65

Scale Outsourcing Services Sales Recruiting Outsourced Development 65

SmartKarrot

MAY 6, 2022

Represent the voice of the customer to provide input into the core product, marketing, and sales process. Meet pre-defined metrics around churn reduction and revenue growth through engagement and driving deep product adoption. Develop both the long-term vision and strategy for the team, and drive progress toward key metrics.

Customer Success 19

Customer Success Sales Recruiting Scale Software Review 19

SmartKarrot

MARCH 21, 2023

Use your management consulting skills to provide customers with strategic direction on their e-commerce or ad spend management projects as well as assistance in identifying and resolving complicated business problems. Lead a group of customer success managers and make sure they are working towards the same goals.

Customer Success 19

Customer Success Sales Recruiting Consulting Benchmarks 19

ChurnZero

MARCH 11, 2020

I wasn’t satisfied that we lost a customer, but I was now armed with valuable new information that would lead to a breakthrough in our sales model. From these discussions, we were able to gain incredible insights into the root causes of customer churn that informed our strategy from marketing and sales through product and service delivery.

Churn 52

Churn Scale Sales Recruiting Sales Hiring 52

SaaStr

JULY 30, 2020

356: Pete Kazanjy is the Co-Founder @ Atrium, the startup providing proactive, always-on insights for sales operations, managers, and leaders. Alongside Atrium, Pete is also the Founder of Modern Sales Pros, a community of 15,000 focused on sales operations and sales management. Stop asking questions.

Part-Time VPE 198

Part-Time VPE Scale Sales Recruiting Sales Hiring 198

SmartKarrot

JANUARY 21, 2022

Help set and track towards company-wide expansion, retention, and churn metrics. Work cross-functionally with sales to ensure successful deployments across Twingate’s largest deployments. Create and execute a talent strategy that recruits, onboards, and develops diverse talent.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Leadership 19

SmartKarrot

FEBRUARY 4, 2021

Define and develop metrics and dashboards to provide visibility and actionable insights to internal teams and leadership. Maintain a regular cadence with accounts and key stakeholders to identify churn risk to work proactively to eliminate risk factors. Identify, recruit, and onboard high potential partners.

Sales Recruiting 10

Sales Recruiting Customer Success Technical Review SMB 10

ChurnZero

JULY 9, 2020

Sure, you won customers over to get the initial purchase, but what about your post-sale courting? After each instruction-based webinar, customers have a 1:1 consultation with their Customer Success Manager. Recruiting – Awards validate your hiring stature among new recruits. Applaud Accomplishments With Awards.

Retention 64

Retention Strategy Scale Sales Recruiting 64

Software Platform Consulting

NOVEMBER 25, 2014

This company apparently provides SaaS pricing consulting and analysis, so they have reviewed the SaaS pricing pages for many companies–B2C and B2B. Because Marketo sells to larger enterprises than Hubspot, there is in-depth content here, especially on metrics for the marketing and sales funnel. Openview Labs. Pricenomics.

B2B 40

B2B Software Review Payment Solutions Software 40

SmartKarrot

MARCH 23, 2022

Collaborate with Product Management and Engineering to act as the “voice of the customer.” Develop industry-specific metrics that define the customer success journey. Attract, recruit, retain, and inspire the best talent. Consult on best practices, workflows, and management business reviews.

Customer Success 19

Customer Success Sales Recruiting Technical Review Engineering 19

SmartKarrot

APRIL 22, 2022

Role: Client Success Director – Public Sector Location: Owings Mills, MD, US Organization: CareFirst BlueCross BlueShield As a Client Success Director, you will manage and develop a set of assigned accounts to increase productivity and sales of company products.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Scale 19

SmartKarrot

NOVEMBER 16, 2021

Define operational metrics for the team. Expose a subset of metrics to the executive team, company, and board. Recruit experienced team members for each functional role. Create a company-wide culture of Customer Success ( Marketing, Sales, Product, Sales, Exec).

Customer Success 19

Customer Success Technical Review Sales Recruiting Scale 19

SmartKarrot

NOVEMBER 19, 2020

Increase retention rates and overall account expansion within your region by ensuring customer success activities maximize customer outcomes. Work alongside regional sales leadership and our partners to ensure the achievement of regional operational metrics and targets. Building candidate market maps.

Customer Success 10

Customer Success Sales Recruiting Consulting Machine Learning 10

SmartKarrot

DECEMBER 10, 2021

Role: Director – Customer Success Location: Nashville, TN, US (On-site) Organization: Rain Instant Pay As a Director of Customer Success, you will support the growth of the organization by recruiting, hiring, training, and coaching top talent Customer Success Managers.

Customer Success 19

Customer Success Sales Recruiting Sales Hiring Technical Review 19

SmartKarrot

NOVEMBER 25, 2021

Apply here: [link] Role: Director of Customer Success Location: New York, NY, US Organization: Michael Page As a Director of Customer Success, you will manage, develop, recruit, and train staff. Hire, develop, and retain a team of Implementation Consultants and Customer Success Managers across Europe.

Customer Success 19

Customer Success Sales Recruiting Scale Sales Hiring 19

The Marketing & Growth Hacking Publication

APRIL 8, 2019

Internal Team: Hire your own Sales Development Rep (SDR) team that is 100% dedicated to outbound prospecting. If you have the management capacity to hire and train someone, this is ideal. Cons: Can be slower to find and train a great SDR, requires more management bandwidth. Optional: Recruiting fees. Joe Toste 4.

Outsourcing Services 40

Outsourcing Services Outsourced Development Sales Hiring Sales Recruiting 40

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. In Today’s Episode We Discuss: * How Kyle made his way into the world of SaaS and sales and came to be Head of Sales at one of the fastest-growing companies in Figma. What worked?

Sales Hiring 194

Sales Hiring Sales Recruiting Scale Technical Advisors 194

Intercom, Inc.

NOVEMBER 11, 2021

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. And then, pillar three, beneficial outcomes, is saying, “Let’s pick the right point B, to begin with.

Onboarding 254

Onboarding Sales Hiring Sales Recruiting Underperforming Technical Team 254