article thumbnail

Announcing Intercom’s new AI features

Intercom, Inc.

Click here to join the beta waitlist for our AI features or receive AI news from Intercom. We’ve built some exciting new features into Intercom using this new GPT technology and have given access to several hundred customers – and the response has been astounding. Our team has been using the new AI Inbox features a lot.

AI 188
article thumbnail

Technical Review: A Trusted Look Under the Hood

TechEmpower SaaS

Common Signs You Need a Technical Review We’ve already mentioned the most common signs that you might need a technical review: Slow or late delivery: “I’ve authorized two new developers, and we’re still behind.” Are you preparing to expand, take your business in a new direction, or take on new partners? And what causes that?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Final Speaker List for 2023 SaaStr Europa in London 6-7 June is LIVE!!

SaaStr

Ok we’ve now got the final speaker list locked down for 2023 SaaStr Europa in LONDON on 6-7 June: CEOs, CROs and CXOS : Edith Harbaugh, Executive Chair & Co-founder @ LaunchDarkly Nowi Kallen, Managing Director @ Salesforce Ventures Spencer Kimball, CEO @ Cockroach Labs Joe Thomas, Co-founder and CEO @ Loom Sterling Snow, Former CRO @ Divvy (..)

article thumbnail

JFrog IPO: Lessons For Entrepreneurs

SaaStr

Before starting JFrog, the founders had built a successful IT consulting firm, AlphaCSP, which focused on developing Java solutions. If the PLG strategy is implemented well with a quick time to value, the cost of acquiring new customers and upselling the customers provides for a very efficient business model.”. JFrog offered 11.6

New CTO 225
article thumbnail

Who is Lenny Rachitsky: Background, Newsletter, Podcast, and More

User Pilot

Lenny is a newsletter writer, podcast host, angel investor, and product consultant. He worked as a Product Lead at Airbnb for 7 years, where he managed a number of teams, supported strategy for the anti-discrimination team, and built new tools for hosts. He has also invested in businesses, like Figma, Vanta, and Webflow, among others.

article thumbnail

The 18 Awesome Women of SaaS in Asia

SaaStock

Before getting into the investment world, she started and sold two successful companies in edutainment, and made a prominent name in the tech field around the world. After five years at Ernst & Young in New York, she served as Vice President at Citigroup in the Big Apple. Jessie Lam. Diane Mensah. Kathleen Ting.

article thumbnail

The New Economics Of Customer Success: Showcasing The ROI Of Customer Success To Your CFO

Valuize Consulting

For many Chief Customer Officers and Customer Success (CS) leaders, this marks the beginning of a very stressful time as you prepare to have the challenging conversation with your CFO about how to properly invest in your Customer Success teams. This makes it challenging to secure investment.