SaaStr
JULY 23, 2021
Carla Erlick Senior Vice President, ISV Channel @Paysafe. Billi Jo Wright, Chief Risk & Compliance Officer, Payrix. Christa Diaz, Senior Director, Customer Success, Hired. Todd Janzen, Global Vice President of Q Branch @Salesforce. Deborah Preston VP, Client Success @Verifone.
SaaStr
SEPTEMBER 24, 2021
We’ll also have a digital day with the President of Shopify, CMO of Canva, the CEO of Y Combinator and so much more if you can’t make it IRL. Harley Finkelstein, President @ Shopify. Jeffrey Yoshimura, CMO and Customer Experience Officer @ Snyk. Katrina Wong, VP Marketing and Demand Generation @ Segment.
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SaaStr
AUGUST 7, 2021
Michelle Pietsch VP of Revenue @ Dooly. Nikita Miller VP of Product @ Dooly. Brittany Bingham, VP of Marketing @ Guru. Sara Hicks, VP of Product, Commerce @ Mailchimp. Emily Williams, VP, Workplace Experience @ Raise Commercial Real Estate. Harley Finkelstein, President @ Shopify. Varun Parmar, CPO @ Miro.
ChurnZero
JANUARY 13, 2022
As the demand for Customer Success surges within SaaS, so too does the need for effective leaders to spearhead this expanding function and steer its strategy and success. Over the course of the pandemic, Customer Success has cemented itself as a central business driver of growth and profit.
User Pilot
JUNE 12, 2024
This means defining goals to be achieved so that everyone, from the development team to the customers, is on the same page about the product’s future. The product owner is also often referred to as the voice of the customer (VOC) on the Scrum team. Let’s get started!
SaaStr
NOVEMBER 6, 2020
A ways back we noted a great rant by David Marcus , now of Facebook, and previously President of PayPal. If you’re building an accounting application for healthcare — how many of your engineers will use it naturally on a daily basis? If you’re building say a HIPAA compliance app? Yes, he was right.
SaaStr
DECEMBER 23, 2020
As for Tamar, previously, Tamar was a Vice President at Google, holding product and engineering leadership roles on Google’s most important products, including Search, Identity, and Privacy. Prior to that, she was the Vice President of Advertising Technologies at Amazon’s A9. How should it be structured?
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