User Pilot

SEPTEMBER 21, 2023

It involves collecting and analyzing user data, from website visits, page views, clicks, and purchases, to in-app behavior like feature usage and navigation, in order to identify patterns and trends. Reduce customer churn : By monitoring behavior over time, you can detect signs of disengagement or dissatisfaction.

Payment Features 87

Payment Features Customer Lifetime Value User Experience Churn 87

SaaStr

APRIL 4, 2019

And whether they want to know more about security or scalability or automation or AI, the customers are really demanding that the vendors are coming to market with answers to these questions. Can you speak to what you’ve seen with this and how Google is really accommodating these requests from customers as well as partners?

Cloud 167

Cloud Scale Trends Machine Learning 167

SmartKarrot

JANUARY 20, 2023

Role: Customer Success Lead Location: Remote, Switzerland Organization: Earny Switzerland As a Customer Success Lead, you will take charge of user requests & improve the payroll application and user experience. You will bring precise and fast answers to customers on all contact channels (emails, phone, etc).

Customer Success 19

Customer Success Outsourced Development Payment Features Government 19

SmartKarrot

MAY 19, 2023

Role: Customer Success Manager Location: United States (Remote) Organization: iDeals As a Customer Success Manager, you’ll be analysing market trends, analysing potential customers, and figuring out what they expect from the product. Providing new clients with kick-off (onboarding) training.

Customer Success 19

Customer Success Sales Hiring Data Analysis compliance 19

User Pilot

NOVEMBER 30, 2023

In terms of intuitiveness and ease of use, Userpilot is a better alternative with its funnel, trend, retention, and path analysis. Insights report The Insights report, as the name implies, is used to gather actionable insights and visualize trends within these data sets. average monthly traffic) or see how growth is trending.

Scale 90

Scale Retention Trends Pricing 90

User Pilot

MAY 17, 2024

While Google Analytics is a popular tool, here are three compelling reasons to consider its alternatives: Data Privacy Concerns: Google Analytics collects vast user data, raising privacy concerns for your SaaS and other small businesses with little to zero security systems. In addition, it lets you explore data freely without using SQL.

SaaS 52

SaaS Scale Software Review Trends 52

User Pilot

OCTOBER 30, 2023

This includes promptly identifying and addressing issues, anticipating seasonal trends, and enhancing the customer experience through data-driven experimentation. Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs.

SaaS Payments 52

SaaS Payments Payments Payment Services Payment Solutions 52

User Pilot

MAY 12, 2024

This is in addition to the monthly or annual subscription fee you’ll pay to use Heap. It allows your team to see every moment of the customer experience clearly, so you can make changes that work. Slice and dice data to uncover trends and see live updates on how people use your app. What are the pros and cons of Heap?

Technical Review 52

Technical Review Software Review SaaS Underperforming Technical Team 52

User Pilot

OCTOBER 30, 2023

Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams.

Engagement 52

Engagement Payments SaaS Payments Payment Services 52

User Pilot

OCTOBER 30, 2023

Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams.

Payment Solutions 52

Payment Solutions Payments Payment Methods Payment Services 52

User Pilot

APRIL 3, 2024

Tableau excels in data visualization and analytics for large organizations, offering scalability, automation, and secure external access. Datapine simplifies decision-making with dashboard tools for visualizing, monitoring, and analyzing KPIs, identifying trends , and revealing new relationships. Enterprise : Custom pricing.

Scale 81

Scale SaaS Mobile Data Analysis 81

User Pilot

APRIL 7, 2024

ChartMogul is the best subscription and revenue-tracking software. Uses quote-based pricing and includes enterprise features such as custom roles, permission management, premium integrations, priority support, activity logs, security audits, SOC 2/GDPR compliance, and more. Subscription analytics. Enterprise.

Scale 83

Scale Social Media AI Search SaaS 83

User Pilot

MAY 12, 2024

It allows your team to see every moment of the customer experience clearly, so you can make changes that work. Slice and dice data to uncover trends and see live updates on how people use your app. Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs.

SaaS 52

SaaS Software Review Scale Underperforming Technical Team 52

User Pilot

MARCH 14, 2024

Userpilot lets you generate detailed funnel reports, survey your users, and track NPS trends over time to find out why churn is occurring, then take steps to counteract it. You can also use Userpilot to build an in-app churn survey that asks users why they’re leaving and offers them alternatives to canceling their subscriptions.

Churn 52

Churn Software Review Pricing Technical Review 52

User Pilot

MAY 12, 2024

TL;DR Lou Assist is a product adoption tool built by the customer success platform Totango. Lou Assist is a product adoption tool built by the customer success platform Totango. The paid subscriptions range from $79/month on the entry-level Startup plan (with the annual discount) to $239/month for the Growth plan.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Services 52

User Pilot

MAY 12, 2024

Its entry-level plan starts at an affordable $74/month but getting the Product Tours add-on and extra team seats could lead to your subscription cost skyrocketing. This will cost you an additional $199/month on top of what you’re currently paying for your base Intercom subscription.

SaaS 52

SaaS Software Review Onboarding AI Search 52

User Pilot

NOVEMBER 28, 2023

This includes promptly identifying and addressing issues, anticipating seasonal trends, and enhancing the customer experience through data-driven experimentation. With a focus on seamless customer onboarding , this tool allows companies to create engaging in-app journeys. Pricing is available on request.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Payment Services 52

User Pilot

MAY 12, 2024

Expensive Pricing Model : Pendo is more expensive than most solutions on the market and the subscription cost rises rapidly as your MAUs grow. Expensive Pricing Model : Pendo is more expensive than most solutions on the market and the subscription cost rises rapidly as your MAUs grow.

SaaS 52

SaaS Software Review Onboarding Technical Review 52

User Pilot

NOVEMBER 24, 2023

Conversion rate optimization (CRO) looks into practices of SaaS companies that undermine the rate at which users convert and offers concrete steps to pull this percentage toward an upward trend. This allows you to pinpoint areas of friction that trigger customer churn and gain a grasp on what hampers your conversion rate. Enterprise.

Payments 83

Payments Revenue Payment Solutions Scale 83

User Pilot

NOVEMBER 28, 2023

With a focus on seamless customer onboarding , this tool allows companies to create engaging in-app journeys. Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Its main focus is on subscription analytics.

Payments 52

Payments Payment Solutions SaaS Payments Software Review 52

User Pilot

NOVEMBER 28, 2023

With a focus on seamless customer onboarding , this tool allows companies to create engaging in-app journeys. Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Its main focus is on subscription analytics.

SaaS Payments 52

SaaS Payments Payments Payment Solutions Software Review 52

User Pilot

OCTOBER 30, 2023

Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams.

Payments 52

Payments Payment Solutions Payment Services Payment Methods 52

User Pilot

MAY 12, 2024

It allows your team to see every moment of the customer experience clearly, so you can make changes that work. Slice and dice data to uncover trends and see live updates on how people use your app. Heap is a robust product analytics platform that provides users with a plethora of in-depth insights into customer behavior and needs.

Software Review 52

Software Review SaaS Technical Review Scale 52

User Pilot

MARCH 14, 2024

This is in addition to the monthly or annual subscription fee you’ll pay to use Heap. Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. Cohort analysis : Analyze retention trends using cohort tables.

Technical Review 52

Technical Review Software Review Churn Systems Review 52

User Pilot

MAY 17, 2024

Here’s an overview of Whatfix’s product analytics capabilities: Whatfix has both trend and funnel report types available which can help you see how your customers or employees use different software applications. You can also create a group of events to track a specific process i.e. onboarding, subscription, etc.

Software Review 52

Software Review Technical Review SaaS Onboarding 52

User Pilot

OCTOBER 30, 2023

Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams.

Payments 52

Payments SaaS Payments Payment Solutions Payment Services 52

User Pilot

OCTOBER 30, 2023

Baremetrics is a subscription analytics and insights management platform that helps businesses get hundreds of valuable metrics and insights, achieving real-time growth. Heap pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams.

Payments 52

Payments Payment Solutions Payment Methods Payment Services 52

User Pilot

MAY 12, 2024

While there are quite a few benefits to using UserGuiding, there are three significant drawbacks to note: Dashboard customization – You can’t edit your home dashboard or choose which analytics you want to see. Full customer support access. Corporate : Subscriptions on the Corporate plan start at $999/month.

SaaS 52

SaaS Software Review Onboarding AI Search 52

User Pilot

MAY 20, 2024

Let’s look at the most common scenarios where Kompassify is not the right tool for your user onboarding needs, and you should be looking at other alternatives: Lack of Integrations and Poor Analytics Functionality : Kompassify doesn’t provide sufficient analytic information for customer feedback and product adoption.

Software Review 52

Software Review SaaS Technical Review Onboarding 52

User Pilot

FEBRUARY 28, 2024

Because Pendo is a no-code product adoption platform, your product marketers and customer success managers won't be bottlenecked by an overreliance on engineering resources. A free version quickly turns into a $7,000 annual subscription or up to $50,000+ for quote-based plans. Trend analysis. Locked features.

Software Review 93

Software Review Engagement Technical Review AI 93

User Pilot

MARCH 14, 2024

This is in addition to the monthly or annual subscription fee you’ll pay to use Heap. Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. What are the pros and cons of Heap? Let’s take a closer look at its benefits.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MAY 12, 2024

It allows your team to see every moment of the customer experience clearly, so you can make changes that work. Slice and dice data to uncover trends and see live updates on how people use your app. It allows your team to see every moment of the customer experience clearly, so you can make changes that work.

Software Review 52

Software Review SaaS Underperforming Technical Team Technical Review 52

User Pilot

MARCH 14, 2024

This is in addition to the monthly or annual subscription fee you’ll pay to use Heap. Feature engagement : The chosen tool should show trends in feature engagement and adoption. Pro – Tailored for enterprise businesses with robust security and compliance requirements. What are the pros and cons of Heap?

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MARCH 14, 2024

This is in addition to the monthly or annual subscription fee you’ll pay to use Heap. Heap’s pros As a cutting-edge digital insights platform, Heap offers several valuable features for product developers, marketers, and customer success teams. What are the pros and cons of Heap? Let’s take a closer look at its benefits.

Technical Review 52

Technical Review Software Review Pricing Underperforming Technical Team 52

User Pilot

MARCH 14, 2024

This is in addition to the monthly or annual subscription fee you’ll pay to use Heap. Predictive analytics : By analyzing past trends and current data, predictive analytics provides invaluable foresight, especially in a dynamic sector like SaaS. This is in addition to the monthly or annual subscription fee you’ll pay to use Heap.

Technical Review 52

Technical Review Software Review Systems Review Pricing 52

User Pilot

MAY 12, 2024

Below are some good reviews by Chameleon users: Chameleon offers a good variety of experiences that can be customized and the final output blends right into our customer interface. The customer success managers are very supportive, prompt, and knowledgeable. Example of a trend report in Userpilot.

SaaS 52

SaaS Software Review Technical Review Onboarding 52

User Pilot

MAY 12, 2024

Userpilot lets you look at granular product analytics, such as which features have the highest adoption rates, and big-picture insights like trend reports. You can also create a group of events to track a specific process i.e. onboarding, subscription, etc. Example of a trend report in Userpilot. Full customer support access.

Software Review 52

Software Review SaaS Onboarding Technical Review 52