OPEXEngine

JUNE 29, 2020

Yes, you might be burning a ton of money on Customer Acquisition Costs, but if you do manage to dominate your market, then this will give you the power to realize higher margins in the future. If your SaaS business is in its early years, the goal is really to realize product-market fit, and to grow as quickly as possible.

Benchmarks 52

Benchmarks SaaS Sales Hiring Scale 52

ProfitWell

JANUARY 27, 2020

Chris said you can still be very product-driven when you fall on the “river” side of the spectrum. In this case, you’re trying to take a customer’s form of interest and convert that into value, which is subscription revenue. If your product falls on this side of the spectrum, you obsess over monetization and product interactions.

Payments 59

Payments Compensation Advertising Pricing 59

SaaStr

JULY 25, 2021

Do you have to still find the right product market fit, you have to build a good product, you have to service the customers, you have to compete in the market. In this conference that’s a important thing like, you know, as companies start, they start getting a product market fit. None of that changes.

Sales Recruiting 242

Sales Recruiting Sales Hiring Scale VP of Engineering 242

Chart Mogul

SEPTEMBER 15, 2023

Software subscriptions are the life of every SaaS business and must be accounted for properly in your general ledger. That is SaaS subscription revenue and the corresponding deferred revenue balance. I’m also a board member of Beek , a B2C subscription audiobook company, and I’ve advised many companies across both models.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

ChurnZero

JULY 12, 2019

The second most important element of user and product adoption is value. The subscription-based business model is rooted in the value your solution offers. Some psychologists underline the fact that it might take up to seven positive traits to compensate for a bad first impression. Provide Value.

Scale 75

Scale Onboarding Customer Success Underperforming Technical Team 75

Unbounce

JUNE 16, 2020

Affiliates usually receive some kind of compensation (more on this below) for their work. Treat it like a checklist: First, have you achieved some level of product-market fit? Partners need to trust that you have a stable and reliable product if they’re going to invest in you. Exclamation point and all.). Check them out.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

Incredo

NOVEMBER 1, 2019

From sales & marketing alignment to SaaS salespeople compensation. If you are satisfied with your sales model and need to learn about employee compensation model, just skip the first article. (3 6 Essential skills for SaaS inside sales team to boost product’s sales. SaaS Sales team compensation . Really 10%?].

SaaS Payments 157

SaaS Payments Payment Methods Sales Recruiting Sales Hiring 157

SaaStr

MARCH 12, 2019

The three stages are product-market fit, then go-to-market fit and lastly growth and moat. So that’s what I wanna throw out there today, is a framework on how to think about it deeper than just, hey let’s get product market fit and then lets add 20 reps. We have the subscription revenue.

Scale 207

Scale Sales Hiring Revenue VP of Engineering 207

SaaStr

FEBRUARY 21, 2020

What does David believe is the crucial step missing in B2B when it comes to finding product market fit? How should founders think about sales rep compensation? What have been David’s learnings on how to integrate sales and marketing so tightly? How does marketing and customer success intertwine to be successful?

Scale 189

Scale Sales Hiring Underperforming Technical Team Sales Recruiting 189

SaaStr

AUGUST 19, 2022

And diversifying, if you’re still early, before 10, 20 or 30 million revenue, that could be a sign that things just aren’t working, that you don’t actually have product market fit, which is unfortunate, but you need to be honest about it. You need to be honest, if you have product market fit.

Scale 203

Scale Sales Hiring Scaling VP of Engineering 203

User Pilot

APRIL 26, 2024

The NPS score is a standardized measure of customer satisfaction and customer loyalty by seeing how likely they are to refer your product to others on a scale of 1-10. Churn rates measure how many customers you’re losing every month, with high rates indicating issues in product-market fit or customer success. Churn rate.

Customer Success 52

Customer Success Customer Lifetime Value SaaS Churn 52

SaaStr

AUGUST 5, 2020

From the founder’s point of view, in the upmarket, a lot of founders will survive because the market is great. This is the type of founder who tends to be first time founder, very, very hardworking, but just can’t seem to find product-market fit. That’s how you find product-market fit.

Technical Review 143

Technical Review Payment Methods Travel Development Team Review 143

User Pilot

FEBRUARY 14, 2021

Product-Led Growth Lifecycle Marketing Personalized In-App Experiences Product Marketing Viral Loops Affiliate Marketing Conclusion. In-app marketing is a very effective medium of reaching your goals without being invasive. Want your product to drive your growth? Check them out below! Activation.

Strategy 98

Strategy SaaS Software Review Social Media 98

Chaotic Flow

APRIL 14, 2015

When I’m not completely absorbed with my agile marketing software startup , I do a bit of SaaS consulting on the side. SaaS colleagues come to me with a wide variety of problems from positioning to sales compensation to churn analysis, but lately I’ve noticed a common theme: poor SaaS customer alignment.

Scale 156

Scale SaaS Churn Compensation 156

Outseta

OCTOBER 12, 2020

We’ve all read the tales of founders wrestling for years to find product market fit , of co-founders squabbling over equity, of the CEO riddled by anxiety as he drains his infant daughter’s college fund to keep his start-up afloat for another month. When you’re bootstrapping, you’re going to start off without a paycheck.

Venture Capital 144

Venture Capital Entrepreneurship Scaling SaaS 144

User Pilot

FEBRUARY 27, 2023

The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey, etc You should also get customization capabilities so that the surveys you create match your interface and don’t look odd.

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

Intercom, Inc.

OCTOBER 8, 2018

But, modern sales is changing, and the reason it’s changing is because many companies are moving their business model to subscription. Subscription business means that you actually have to care about the long term. We also have marketing members embedded in product teams. You have to care about relationships.

Sales Recruiting 220

Sales Recruiting Leadership Engineering Finance 220

SaaStr

JULY 1, 2020

I’m looking at it and I’m like, “Who’s got the Wall Street Journal subscription? For us, it’s been, “Migrate things that you have on invoice over to card.” Sam Blond: It was a combination of product marketing, marketing and then relationship management.

Merchant Services 173

Merchant Services Scale Sales Recruiting Sales 173

User Pilot

FEBRUARY 21, 2023

No-code growth is a method of achieving product-led growth (using your own product as a lever and revenue growth channel) without coding, using no-code tools. This compensates a bit for the lack of in-depth analytics but means you need multiple subscriptions. Can be used on web apps and mobile apps too.

Software Review 52

Software Review Onboarding Technical Review Underperforming Technical Team 52

User Pilot

FEBRUARY 21, 2023

The most important and popular ones for collecting customer feedback include the Net Promoter Score, Customer satisfaction score, Customer effort score, product-market fit survey , etc You should also get customization capabilities so that the surveys you create match your interface and don’t look odd.

Software Review 52

Software Review Underperforming Technical Team Technical Review Onboarding 52

SaaStr

SEPTEMBER 13, 2019

Why does Allison believe product marketing and customer success are the new sales and marketing? Allison Pickens: As companies were shifting from on-premise software, perpetual license models, to the SaaS subscription model they were realizing, actually, that they would be making money over time, in triple, from their clients.

Engineering 26

Engineering Scale Underperforming Technical Team Customer Success 26

Sixteen Ventures

DECEMBER 31, 2019

Whether you have a Software-as-a-Service, subscription or membership business or you sell one-off products or services and simply want to do business with your customer more than once, Customer Success should be your driving purpose. Understanding Customer Success Management Compensation Models.

Customer Success 136

Customer Success SaaS Payments Payment Solutions Payment Services 136

Sales Hacker

SEPTEMBER 15, 2020

As I said, we did some things right but we also struggled a bunch and never really got to product market fit or monetization strategy in the Sports Fight community. And I think we were down to myself and a few of the engineers who decided to say, “Let’s pivot and evolve and build this new product.”

Leadership 63

Leadership Payments Scale Payment Methods 63