Sales Hacker

NOVEMBER 4, 2020

I was the new Vice President of International Sales & Managing Director for a work management software company called Wrike. Starting Your International Sales Team. The key to starting an international sales team is having the right people in your landing team. A mercenary is driven by the sale.

Sales Hiring 99

Sales Hiring Scale Sales Recruiting Sales 99

SaaStr

MARCH 18, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. Here’s what Claire talks about: How to avoid trapdoor decisions when scaling. Missed the session? Listen on Spotify.

Scale 117

Scale Payment Services Payment Methods Sales Hiring 117

SaaStr

MARCH 24, 2020

Nothing matters but recruiting and using your personal network. Sam Blond, CSO at Brex explains why recruiting, networking and employee happiness is the key to this playbook on recruiting your sales team. Sam Blond | Chief Sales Officer @ Brex. I’m doing The Playbook To Recruiting Your Sales Team.

Sales Recruiting 131

Sales Recruiting Sales Hiring Scale Underperforming Technical Team 131

SaaStr

DECEMBER 3, 2020

403: Sam Taylor is the VP of Sales and Success @ Loom, the startup that helps you get your message across by making it easy to record instantly shareable videos. Before Quip, Sam spent an incredible 3 years at Dropbox where he was the first enterprise sales rep in the entire company. Should you hire 2 at a time?

Scale 174

Scale Sales Hiring Sales Recruiting Sales 174

OpenView Labs

OCTOBER 26, 2021

Though, if we narrow it down to just the highly successful ones—that is, startups that exit for more than $100 million—it takes nearly double that time: 11 years. To put that in perspective, if your company had a highly successful exit this year, you would have had to incorporate your business right as Apple released its first iPad.

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Sales Hiring Scale Sales Recruiting Marketing 82

Intercom, Inc.

APRIL 4, 2022

I’d previously worked as an engineer with Squad , an Indian startup. Coming to Intercom, I was keen to have an impact straight away, and see real results from my input – my time at a startup meant that I was used to working quickly and effectively. The company had passed its initial startup phase and was (and still is!)

Engineering 118

Engineering Scale Sales Hiring Company Culture 118

SaaStr

NOVEMBER 2, 2019

Billion story from its launch in 2008 to its 2018 acquisition by Recruit Holdings. Hear about the early days of Glassdoor; tactical lessons on scaling—from building a business model and recruiting an all-star management team to advice on building a compelling, innovative company culture; and learn whyGlassdoor’s $1.2

Scale 128

Scale SaaS Payments Sales Recruiting Payment Services 128

SaaStr

APRIL 17, 2019

What were Steve’s biggest takeaways from seeing the hyper-scaling at AppDynamics? Steve has previously said, “Sales and marketing must be one team.” Where does Steve find common points of tension between sales and marketing? Speaking of developer-first, how can startups compete in a war for talent against FB and Google?

DevOps as a Service 100

DevOps as a Service Sales Recruiting Scale Sales Hiring 100

Intercom, Inc.

JULY 24, 2018

I joined intercom remotely two years ago as the first person in Sydney, and since then we have scaled the APAC team (lovingly referred to as the APAC Alliance) to almost 20 people across 4 countries. Due to our rapid growth, we needed to scale the team remotely before opening an office.

Sales Hiring 149

Sales Hiring Company Culture Scale Customer Support 149

SaaStr

FEBRUARY 22, 2019

Matt Turck talks with three hyper-growth stage Co-Founders and CEOs on three roadblocks when scaling past $15M ARR: hiring, culture, and sales. So we decided to take you to know three specific topics which are hiring, culture and sales. So, of course, you all know that to scale. Alix de Sagazan: Yeah.

Sales Hiring 114

Sales Hiring Scale Sales Recruiting Company Culture 114

SaaStr

NOVEMBER 28, 2019

How does a startup that launched during the financial crisis in 2008 become a unicorn company in 2019? For Collibra, a cross-organizational data governance platform, the company went from slow growth to hypergrowth. We grew the company to over 10 million in revenue and we were profitable growing at 200%.

Sales Hiring 177

Sales Hiring Scale Sales Recruiting Government 177

Intercom, Inc.

SEPTEMBER 1, 2021

In fact, only 4% of PMMs think other teams in their company fully understand what they do. . More and more, I see startups hiring PMMs as their first marketer ”. When I joined Intercom five years ago, I was thrilled with how closely PMM partnered with the product and sales teams. Evolution is essential. Intercom is growing fast.

Product Marketing 138

Product Marketing Marketing Sales Hiring Scale 138

SaaStr

MARCH 3, 2020

Brendon introduces his playbook to hiring the first VP of Sales from his experiences as VP of Sales at LinkedIn, EchoSign, Talkdesk and more. Learn the dos and don’ts to make the correct hire the first time and not rush into hiring the wrong VP of Sales, which can cost the company months or even years. Roughly 90%.

Sales Hiring 156

Sales Hiring Sales Recruiting Scale CTO Hire 156

SaaStr

JANUARY 10, 2020

297: Bob Moore is the Founder & CEO @ Crossbeam, the startup that helps companies find overlapping prospects and customers while keeping the rest of their data private and secure. Does Bob agree with the notion that channel sales have completely died in the world of SaaS? At what scale does that become impossible?

Sales Hiring 132

Sales Hiring Scale Outsourcing Services CTO Hire 132

SaaStr

JANUARY 28, 2020

And so, she can, and Anthony just finished up basically going from the first sales hire at Gainsight at almost 100 million in revenue and has just retired. Maria : It’s like saying, “Hey, you want a sales rep to carry 10 times the quota they do today. You can’t, you have to invest in that sales infrastructure.”

Sales Hiring 205

Sales Hiring Scale Underperforming Technical Team Sales Recruiting 205

Intercom, Inc.

APRIL 25, 2019

If you’re reading this, you might be familiar with Paul Graham’s famous article “ Startup=Growth ,” where he lays out the difference between traditional businesses and startups. Paul Graham puts it like this: “A startup is a company designed to grow fast”. Making sure culture scales as you grow.

Scale 136

Scale Sales Hiring Sales Recruiting Scaling 136

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. To date the company has raised over $132M in financing from some of the best in the business including Sequoia, a16z, Index, Greylock and Kleiner Perkins to name a few. What worked?

Sales Hiring 195

Sales Hiring Sales Recruiting Scale Technical Advisors 195

SaaStr

JUNE 2, 2023

In 2020-2021, many SaaS startups faced a unique challenge. With teams spread across the globe, they had to find new working patterns to scale their businesses in a distributed environment. Wiz, one of the fastest-growing SaaS companies focused on security solutions, was one of them.

Sales Recruiting 220

Sales Recruiting Sales Hiring Scale Branding 220

SaaStr

MAY 15, 2020

333: Bridget Gleason is the Head of Sales and Customer Success @ Tidelift, the company providing managed open source, backed by maintainers. Before Tidelift, Bridget was VP of Sales @ Logz.io and before that was VP of Corporate Sales @ Sumo Logic where she drove ARR up by a record 237%.

Sales Hiring 195

Sales Hiring Scale Technical Review Outsourcing Services 195

SaaStr

JULY 30, 2018

At our inaugural SaaStr Europa last June, podcast host-with-the-most Harry Stebbings sat down with MuleSoft Founder and CTO Ross Mason to discuss the organization’s sales strategy, building a strong company culture, how to think about international expansion, and much more. That just creates a flywall effect.

Technical Advisors 158

Technical Advisors Scale Sales Hiring Sales Recruiting 158

SaaStr

APRIL 18, 2019

He also discusses all the trials, errors and successes he had throughout all of his previous startups. And I’ve been building SaaS Companies now for 20 years, so that’s a long time. And as a hobby we have just launched another SaaS company called ThreeKit. He was investing in internet companies.

Sales Recruiting 170

Sales Recruiting VP of Engineering Scale SaaS Payments 170

Upscope

JUNE 9, 2021

There are plenty of happy smiling recruitment videos for call centers on Youtube but the real data on how people feel can be found in the comments section. And at the call center I was at, the recruiters told me the job wasn't a sales job, just customer service. Metrics are mentioned often in the comments sections.

Payment Methods 52

Payment Methods Management Underperforming Technical Team Sales Hiring 52

SaaStock

FEBRUARY 14, 2019

In 2010, he became one of the Co-Founders of Warehouse Investimentos, a prominent Brazilian VC company. Talk: Scaling & Exiting: Dreams, Designs & Dramas. Today he is the man behind Predictable Revenue, the “Outbound Success Company.” Starting as VP of Sales, in less than two years he became CEO.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

MARCH 6, 2020

313: Today we deep dive into what startups can learn from the large SaaS incumbents of today. To meet buyers’ high expectations and manage the challenging sales landscape, companies must involve their entire organization in maturing the sales process- including after prospects sign on the dotted line.

Scale 215

Scale Sales Hiring Sales Recruiting Underperforming Technical Team 215

Intercom, Inc.

MARCH 14, 2019

At companies like LinkedIn, Lever and now Survey Monkey, she’s woven customer centricity deep into the fabric of the business – whether that’s in the process of product development, the company culture or how teams work day to day. This is episode one of Scale, a brand new podcast series on moving from startup to scale up.

Scale 178

Scale Sales Recruiting Sales Hiring Company Culture 178

Intercom, Inc.

MARCH 8, 2018

In a time where buyer behavior has rendered cold calling nearly obsolete, successful sales prospecting begins with using tools like live chat and social media to build relationships. He’d go on to become the VP of Sales at Sprinklr, guiding the company through its own high growth period, before striking out on his own.

Social Media 186

Social Media Scale Sales Hiring Sales Recruiting 186

SaaStr

FEBRUARY 22, 2019

* Nick has previously said, “Burying customer success under sales does not work.” What should the optimal sales to customer success relationship look like? What does Nick mean when he says, “Product is to customer success what marketing is to sales.” Where do many go wrong in building and scaling their teams in SaaS? *

Sales Hiring 116

Sales Hiring Customer Success Scale Sales Recruiting 116

Intercom, Inc.

JULY 12, 2018

I hosted Elad on the podcast for a conversation that ranged from the key themes of his new book to scaling a healthy culture and ins and outs of mergers and acquisitions. Founders of breakout companies – just like founders of earlier stage companies – tend to ask more or less the same sets of questions.

Sales Hiring 120

Sales Hiring Scale Sales Recruiting Technical Advisors 120

SaaStr

FEBRUARY 28, 2020

How does this requirement change as the company scales? How does Karl think about working with recruiters? How does Karl think about doing this at scale? How do they assess and test for culture? * How does Karl think about retaining agility and flexibility with scale? What works? What does not work?

Sales Hiring 218

Sales Hiring Scale CTO Hire CTO Coach 218

SaaStr

NOVEMBER 12, 2019

I started a software company in college to make it easy to update websites called Content Management Software Now, and I had this idea for Pardot, I wanted to make it easy for marketers to run campaigns online and measure their results. And he’s like, “David, I want to start a company. I sat down with Kyle at lunch.

Sales Recruiting 164

Sales Recruiting Scale Outsourcing Services Sales Hiring 164

SaaStr

AUGUST 30, 2019

For those that do not know, HelloSign is the company reimagining how you approach your most important business agreements with their award-winning e-Sign solution. As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations.

Sales Hiring 132

Sales Hiring Scale Technical Advisors Underperforming Technical Team 132

SaaStr

JULY 26, 2019

Prior to founding Zylo, Eric was the VP of Sales @ Sprout Social leading the revenue operations for over 11,000 customers. Before Sprout Social he was VP of Sales at Shoutlet, responsible for global direct and channel sales teams and developing and managing strategic relationships. What was the founding moment with Zylo?

Sales Hiring 142

Sales Hiring Scale SaaS Payments Payment Services 142

SaaStr

JUNE 25, 2019

I’m going to give you a little bit of a walk through that journey of how we got from being a San Francisco based company to one that was much more distributed, and hopefully I’m going to create a situation for you where you don’t need as much luck to be successful in scaling your own teams as we needed when we did it at Eventbrite.

Engineering 137

Engineering Part-Time VPE Sales Hiring Scale 137

OpenView Labs

MAY 12, 2020

Editor’s note: This article is by Dan Slagen, a four-time startup executive specializing in scaling global go-to-market functions from early stage to $100M+ in ARR. His new book, Understanding Startup CEOs , is out today. His new book, Understanding Startup CEOs , is out today. State and history.

Sales Recruiting 53

Sales Recruiting Underperforming Technical Team Startup Scale 53

SaaStr

FEBRUARY 1, 2019

Amanda Kleha is the Chief Customer Officer @ Figma, the startup that allows you to turn ideas into products faster through design, prototyping and feedback gathering, all in one place. Prior to Figma, Amanda held numerous roles at Zendesk including SVP of Marketing and Sales Strategy. Welcome to Episode 209!

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Sales Hiring Communication Scale Interviewing 107

SaaStr

MARCH 3, 2023

There are two types of SaaS companies in the world: those that are category creators and the challengers of incumbent technology. At SaaStr APAC 2023, Scott Pugh, VP of Sales at Figma, shared how to scale these two sales teams while building culture. Let’s look at five tips to consider for successful recruiting.

Scale 226

Scale Sales Recruiting Sales Hiring Scaling 226

SaaStr

JULY 29, 2020

So huge scale, we stop about 15 billion cyberattacks daily on behalf of those 26 million internet properties. Ben : In terms of when you were ideating on Cloudflare, how did you get to a conviction on the scale of what you were solving and the size of the market? Michelle: That’s exactly right. Michelle: Yeah.

Sales Hiring 172

Sales Hiring Outsourcing Services Scale Sales Recruiting 172