SaaStr

JANUARY 24, 2024

She was hired because they saw a bit of softening in new business growth, and she came to help diagnose what was going on and help scale the business. While it may seem smart when you have five or fewer salespeople to sell anything and everything between $3k and $100k, that won’t scale. Attune sellers for one or the other.

Scale 224

Scale Sales Hiring Scaling Revenue 224

Blulogix

APRIL 11, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Conquering Channel Business Management In the dynamic landscape of B2B subscription models, channel business management emerges as a pivotal strategy for expanding market reach and enhancing product distribution.

B2B 80

B2B Subscription Payment Features Scale 80

TechEmpower SaaS

JULY 24, 2023

How quickly will we need to scale the application? eCommerce Does your startup run on a subscription model? How many kinds of subscriptions do you support? What are the rules for subscriptions? Communication/Forums Are there discussion forums? Do you support discounts? Free trials? How tight is that integration?

Innovation 780

Innovation Development CTO Hire Technical Review 780

ProfitWell

NOVEMBER 8, 2019

Scheduled payments have become a core form of revenue collection. Of course, recurring payments vary depending on the business. As the subscription universe continues to expand, you can expect to see even more subscription payment plans. What are subscription payments? Predictable income.

Merchant Services 68

Merchant Services SaaS Payments Payment Features Payment Services 68

SaaStr

JANUARY 5, 2022

Once we finalized this messaging, we shared it with every team at Box so everyone used shared language in all of their communications, both internally and externally. There’s no denying that renewals are the most important motion in SaaS and subscription. The product roadmap aligned with this messaging, too.

Scale 259

Scale Scaling Sales Hiring Software Review 259

Baremetrics

MARCH 24, 2021

Running a SaaS or subscription business takes a lot of work, but you can save time by automating the subscription billing process with the help of the right payment system. Ultimately, subscription management requires the right payment processor, but that's just one tool in the stack. Scale your startup with ease.

Payment Services 78

Payment Services Payment Features Systems Review Payments 78

Blulogix

JANUARY 18, 2024

Streamlining Subscription Renewals with a Robust Billing Platform By BluLogix Team Subscription renewals stand as a critical pillar in the structure of any subscription-based business, playing a significant role in both customer retention and as a potential point of revenue loss if not managed effectively.

Subscription 52

Subscription Payment Features Scale compliance 52

Blulogix

MARCH 7, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Conquering Metering Challenges As the subscription economy grows, B2B businesses are increasingly adopting usage-based, consumption, and SaaS metering models.

B2B 52

B2B Subscription Payment Features Systems Review 52

Stax

MARCH 26, 2024

Learn More Understanding Online Terminals (aka Virtual Terminals) An online terminal, often called a virtual terminal, is a web-based application that enables online payments without needing a physical credit card machine or POS (Point of Sale) system. Disputes and chargebacks Clear communication is key to reducing payment disputes.

Payment Methods 88

Payment Methods Merchant Services Payment Services Payments 88

Blulogix

NOVEMBER 8, 2023

Accelerating Subscription Business Growth with Usage-Based Pricing By BluLogix Team The subscription business model has long been recognized as a steady path to recurring revenue and business growth. The Evolution of Pricing Traditionally, subscription businesses offered fixed-rate plans.

Subscription 52

Subscription Payment Features Pricing Business 52

ProfitWell

NOVEMBER 6, 2019

The subscription revenue model is hardly new. But in the past few years, subscriptions have seen a bit of a resurgence. In fact, you'd be hard-pressed to find an industry that hasn't seen at least one subscription success story: Cars. Even the humble houseplant doesn’t seem immune to the subscription economy.

Payment Features 74

Payment Features Payments Subscription Revenue 74

Chart Mogul

MARCH 30, 2020

So you're building an awesome subscription business — great! Billing is the lifeline of your subscription business. However, if they start to cause issues, the faults will grow to a massive scale. Subscription management platform (optional). Payment gateway. First, let’s start with the billing systems.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

FastSpring

JULY 10, 2019

Thinking about transitioning to a subscription-based business model? In fact, according to a recent report from Gartner, more than 90 percent of software providers are expected to migrate to a subscription-based business model by 2022. Why should I care about subscriptions? Automate subscriber communication.

Merchant Services 101

Merchant Services Payment Methods Payment Services Payment Solutions 101

ChurnZero

JANUARY 26, 2022

1. Personalize the Post-Sale Customer Experience at Scale + Improve Account Management. By creating flexible customer management playbooks in ChurnZero, Customer Success Managers (CSMs) can improve customer relationships at scale throughout the user journey. 2. Accurately Assess Customer Health + Recurring Revenue.

Scale 97

Scale Churn Scaling Retention 97

Neil Patel

APRIL 12, 2021

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. Why Should You Launch a Subscription Box? According to MarketsandMarkets , the subscription and recurring billing market will grow to around $7.8 Recurring Business Revenue.

Outsourcing Services 123

Outsourcing Services Payment Methods Subscription Payment Features 123

OpenView Labs

FEBRUARY 9, 2021

While we aren’t going 100% usage-based overnight, if you look at some of the mega-trends in software—things like automation, AI, and APIs—the value of a product normally doesn’t scale with more folks logging in. But growing with a usage-model is not as straightforward as traditional subscription SaaS. Land-and-expand is real.

Scale 98

Scale Pricing Scaling AWS 98

Intercom, Inc.

NOVEMBER 30, 2021

Powered by a modern business messenger , it scales your ability to answer more questions from more customers without increasing headcount, budget, or hours logged. HubSpot’s Service Hub brings all your customer service data and channels together in one place, and helps scale your support through automation and self-service.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

SaaSOptics

MARCH 10, 2022

Is your company taking advantage of CFO tools like automated invoicing, database management, and automatic tax-compliance updates? Spreadsheets quickly become unwieldy for a scaling SaaS company; SaaSOptics is the financial reporting tool you’ll never outgrow. Invoicing and ePay Tools. If not, read on. Finance and Billing Tools.

Payment Services 87

Payment Services SaaS Payments Payments Payment Solutions 87

CustomerSuccessBox

APRIL 18, 2022

While in the subscription economy, where the prime growth center lies in the customer success effort of the business. What is the product-driven approach for scaling customer success? With that let’s have a look at the few dimensions of adapting the product-driven approach to scale your customer success game.

Scale 52

Scale Customer Success Scaling Onboarding 52

Intercom, Inc.

MARCH 10, 2022

Luckily, consumer behavior has shifted towards being more understanding since the pandemic, so long as communications are clear. In fact, 75% of consumers were more likely to favor brands that exhibited clear and frequent communication during the pandemic. But what’s the best way to stay ahead of these expectations?

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

Chart Mogul

MARCH 30, 2020

So you're building an awesome subscription business — great! Billing is the lifeline of your subscription business. However, if they start to cause issues, the faults will grow to a massive scale. Subscription management platform (optional). Payment gateway. First, let’s start with the billing systems.

Payment Solutions 52

Payment Solutions Merchant Services Payment Features SaaS Payments 52

Totango

NOVEMBER 5, 2021

Specifically for purposes such as subscription renewals, it is ideal to track down the correct person. We have implemented forms and email communications to try and see if the right contact can be referred to us and we can update our contacts accordingly. . Well, if you’re Aruba, you go digital. Try Totango for free today! .

Scale 111

Scale Engagement Scaling Strategy 111

ChurnZero

JULY 22, 2022

But when it feels like each customer has different goals and definitions of success, how do you create an onboarding program that caters to these individual needs and at the same time can scale? That might help you to buy ChurnZero or other technology to help you scale. Q: How do you hold customers accountable at scale?

Scale 98

Scale Onboarding Scaling Underperforming Technical Team 98

ProfitWell

OCTOBER 21, 2019

Your top subscription news. Marie Prokopets from FYI tweeted a question that caught my attention, asking her followers: What are your thoughts on mandating that most Slack communication be done in a public channel? Communication and transparency are huge catalysts for a successful remote organization. Subscription Harry Potter.

Subscription 40

Subscription Payment Features Scale Finance 40

FastSpring

JUNE 28, 2019

When companies look at strategies to scale their business there’s almost always a prevalent focus on customer acquisition. As interest in subscription services continues to rise, maximizing customer lifetime value becomes even more important than ever before. Customers may choose to opt out of a subscription service.

Churn 100

Churn Payment Services SaaS Payments Payment Features 100

User Pilot

MAY 17, 2024

The CES survey contains a statement asking customers to rate the ease of use on a scale. But it’s a good idea to aim for higher ratings of 6 or 7 on a 7-point scale. However, a general rule of thumb is to aim for higher ratings on a 7-point scale. ” or “How easy was it to cancel your subscription?”

Scale 52

Scale Benchmarks Onboarding Subscription 52

Intercom, Inc.

MAY 3, 2018

Finding those problems to solve, however, becomes increasingly difficult as you scale – where the volume of feedback, and noise level of the vocal minority, compounds by the day. Rohini Pondhi , product management lead for Square’s Invoices product, knows this challenge well. At Square, I manage a product called Square Invoices.

Payment Methods 195

Payment Methods Merchant Services Scale Payment Features 195

SaaStr

MARCH 26, 2019

Scaling the company’s employee base, sales teams, marketing, and operations—all while preserving its culture—has required a laser focus on first principles, smart processes, and effective hiring. In this talk, Claire will share these and other lessons for scaling high-growth organizations. Manual processes first. Names stick.

Scale 152

Scale Payment Services Payment Methods Scaling 152

User Pilot

OCTOBER 24, 2023

Usage-based pricing could use tiers, units, volumes, or impact as its basis for subscription cost. Other pricing models generally bill a flat subscription fee at the end of each billing cycle, regardless of how much the product was actually used. What is usage-based pricing? Better retention rates. Seamless account expansion.

Pricing 105

Pricing Payment Solutions SaaS Payments Payments 105

Intercom, Inc.

SEPTEMBER 8, 2021

Customers expect efficient, personalized support, which is why support leaders are turning to a conversational, messenger-based approach to help them strike that balance and offer personal support at scale. Powering support at scale. We attribute a large part of that to being able to be proactive with customers”.

Scale 237

Scale Headcount Mobile Communication 237

Totango

NOVEMBER 5, 2021

Specifically for purposes such as subscription renewals, it is ideal to track down the correct person. We have implemented forms and email communications to try and see if the right contact can be referred to us and we can update our contacts accordingly. . Well, if you’re Aruba, you go digital. Try Totango for free today! .

Scale 85

Scale Engagement Scaling Strategy 85

User Pilot

OCTOBER 5, 2023

Faster scaling : By automating repetitive tasks, growth teams not only avoid human error but also shorten the time to project completion. With automation, you’ll get things done at scale and achieve results faster without a linear increase in labor costs. For example, imagine you have an invoicing software.

Scale 105

Scale Marketing Growth Marketing Payment Features 105

SaaStock

JANUARY 25, 2019

Its focus is on helping companies handle financial routine and streamlining processes related to accounting, banks, stock, and electronic invoicing, among others. Vindi is a PCI-certified online payment platform for recurring billing. The tool supports multi-currency billing and electronic invoicing. Founded : 2011.

SaaS Payments 257

SaaS Payments Payment Solutions Payment Methods Payments 257

Chargify

OCTOBER 21, 2020

As many leading companies know, customer subscription management isn’t a “set it and forget it” concept. It is important for businesses to constantly analyze the health of their subscription model to make sure it is truly working for their customers and their bottom line. Objectively Measuring Your Subscription Business.

Subscription 63

Subscription Payment Features Payment Services SaaS Payments 63

SaaStr

JANUARY 7, 2021

Whether it was our interview with Podium’s Eric Rea on how he scaled with a team outside the Bay Area before it was really considered an option, or TripAction’s Megan Eisenberg on how to prioritize trade-offs in marketing without sacrificing pipeline, we’ve covered the gambit of relevant topics throughout the year. .

Scale 243

Scale Sales Hiring Scaling B2B 243

Incredo

OCTOBER 2, 2019

nd face-to-face communication. . If you discover your user visiting your “Cancel the subscription” page or writing a negative comment on a social network about you, it’s time to act to prevent undesired consequences. The post 5 Powerful SaaS Growth Tips to Help You Scale Your Business appeared first on Incredo. Encourage ?u?t?m?r?

Scale 131

Scale Scaling SaaS Business 131

ProfitWell

DECEMBER 9, 2019

From the rise of SaaS to the sudden glut of subscription boxes, the subscription business model has never been more popular. So much so that Gartner research predicts that in 2020, all new entrants to the software market and 80% of existing companies will offer some sort of subscription package. Determine your business goals.

SaaS Payments 61

SaaS Payments Payment Services Subscription Payment Features 61