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Lessons from New Relic: Five Critical Steps to Scaling Enterprise (Video + Transcript)

SaaStr

Erica has led New Relic through massive growth, scaling the company’s enterprise business 10x since she joined the business pre-IPO. Erica will share the five critical steps (and some lessons learned along the way) for scaling in the enterprise. A little bit more about our journey to the enterprise. And so let’s dive in.

Scale 234
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Atlassian and Coda on creating personalized customer experiences at scale

Intercom, Inc.

For fast-growing and enterprise organizations, the ability to personalize customer communication in a way that’s scalable is business critical. Tailored, in-context experiences have become table stakes, making the one-size-fits-all approach to customer communication a thing of the past.

Scale 230
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Hyperscaling Post-IPO with PagerDuty’s CEO, Jennifer Tejada (Podcast #485)

SaaStr

We wanted to demonstrate to the market that we are a viable, long-term platform that could support the largest enterprises in the globe, so those companies could support their customers, too. For PagerDuty, ours were winning enterprise deals and becoming a $1 billion revenue SaaS company.

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Enterprise SaaS Architecture – The Why

Frontegg

Software as a Service (SaaS) applications are essentially eliminating traditional on-premise applications thanks to their single-instance and multi-tenant architecture. But what enterprise SaaS architecture is right for you? Platform-as-a-Service (PaaS) and Desktop-as-a-Service (DaaS) also can’t hold a candle to SaaS right now.

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7 Ways to build Enterprise Readiness into your SaaS roadmap

CloudGeometry

Big enterprise customers have been buying software for a long time. There’s real payoff from careful attention to the issues that enterprise customers care about. There’s real payoff from careful attention to the issues that enterprise customers care about. Here are seven things enterprise SaaS customers look for. #1

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Global AI Race: Top 7 Countries Leading Full-Stack AI in 2025

How To Buy Saas

Whether you build enterprise SaaS or run a startup, understanding the global AI landscape (and its products and platforms) is key to staying ahead. MLOps/DevOps: Tools to version, monitor, and deploy models (CI/CD for AI). Notable AI SaaS out of China include data analytics tools by SenseTime and iFlytek’s voice AI services.

AI 69
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11 proven, DevOps best-practices for continuous improvement

Audacix

Whether you're about to implement DevOps or searching for ways to make it work better for your team, you must remember that DevOps is all about discipline. But you're in luck, because successful DevOps practitioners leave clues and patterns that you can start implementing today to supercharge the value from your DevOps program.