Baremetrics

SEPTEMBER 2, 2021

Most SaaS businesses adopt a subscription-based model supported by a recurring payment system. Setting up a recurring payment system can be complicated and requires the right tools to measure, manage, and review payments regularly. What is Recurring Billing? How Does Recurring Billing Work?

Payment Services 89

Payment Services Merchant Services Payment Features Payments 89

Blulogix

MARCH 21, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Elevating Customer Retention in B2B Subscriptions For B2B subscriptions, customer retention is a pivotal factor underpinning the long-term success and sustainability of businesses.

B2B 52

B2B Subscription Payment Features Retention 52

Blulogix

NOVEMBER 8, 2023

Transforming the Technology Industry: The Power of Usage-Based Pricing By BluLogix Team The technology industry is in the midst of a profound transformation. Traditional pricing models, such as fixed subscriptions and one-time purchases, no longer align with the dynamic and ever-evolving nature of this sector.

Technology 52

Technology Pricing Payment Features Subscription 52

Clouded Judgement

APRIL 11, 2024

The first few months of this year felt like a lot of churning in the market. This has all resulted in the median stock price declining 5% YTD. For businesses selling predominantly to SMB customers, these benchmarks are all slightly lower given the higher-churn nature of SMBs. Is Software Rebounding? Who are the real AI winners.

Cloud 177

Cloud Software Azure AWS 177

Blulogix

JANUARY 5, 2024

Key Definitions in Subscription Billing: Demystifying the Jargon By BluLogix Team Welcome to the fourth installment of our comprehensive guide on selecting the right subscription billing platform. Before we go much further, let’s go deep into essential definitions and concepts in the world of subscription billing.

Subscription 52

Subscription Payment Features Payment Services Payments 52

SaaStr

JANUARY 24, 2022

It was too big a flag for a company at the edge of where I like to invest. With early revenue, you start thinking about churn and scalability of every aspect of the business, including product, infrastructure, customer support, sales and marketing. He probably lost several millions in his purchasing price because of it.

Finance 323

Finance Outsourcing Services Systems Review Technical Review 323

ProfitWell

JANUARY 13, 2020

There’s a question that every startup founder, subscription service provider, and ecommerce store owner, needs to ask themselves on a regular basis: Is this the most effective price for my product or service? Especially if you’re trying to get ahead in today’s highly competitive SaaS and subscription markets.

Pricing 52

Pricing Subscription Payment Features Strategy 52

Subscription Flow

DECEMBER 15, 2023

The essence of the Subscription Economy lies in its ability to forge lasting relationships between businesses and consumers, transcending traditional transactional models. For instance, subscription businesses observe customer retention rates, customer acquisition, and whatnot.

Subscription 59

Subscription Payment Features Healthcare Technical Review 59

ProfitWell

NOVEMBER 6, 2019

The subscription revenue model is hardly new. But in the past few years, subscriptions have seen a bit of a resurgence. In fact, you'd be hard-pressed to find an industry that hasn't seen at least one subscription success story: Cars. Even the humble houseplant doesn’t seem immune to the subscription economy.

Payment Features 74

Payment Features Payments Subscription Revenue 74

SaaStr

MARCH 13, 2019

It’s taken a looooong time, but SaaS mobile subscriptions are finally becoming mainstream. SaaS on mobile is nothing new, but having the primary payment and subscription mechanics be on mobile is new. In the beta for iOS 12.2 , Apple announced a new feature for subscription developers called “Subscription Offers.”

Subscription 126

Subscription Payment Features Payment Methods Payment Solutions 126

Chart Mogul

MARCH 30, 2020

So you're building an awesome subscription business — great! Billing is the lifeline of your subscription business. If your billing system can’t manage that, the customer experience will be frustrating, and you’ll be limited in experimenting with pricing. Subscription management platform (optional). Payment gateway.

Payment Solutions 90

Payment Solutions Merchant Services Payment Features SaaS Payments 90

Subscription Flow

NOVEMBER 23, 2023

These renewals frequently go unnoticed, and managers and their teams only become aware of them when the invoice shows up on their desks. Consider the opportunity lost to improve pricing arrangements , haggle for a better deal, or get rid of overage fees and scalability restrictions that might have hampered the expansion of your business.

SaaS Payments 59

SaaS Payments Payment Features Payments Strategy 59

Blulogix

JANUARY 24, 2024

Evaluating the Total Cost of Ownership (TCO) of a Robust Subscription Billing Platform By BluLogix Team When selecting a subscription billing platform , it’s important to consider more than just the upfront cost. Data-Driven Decisions: Factor in the value of data-driven insights in optimizing pricing and offerings.

Subscription 52

Subscription Payment Features compliance Customer Lifetime Value 52

Clouded Judgement

MARCH 22, 2024

At contract expiration these customers either renew (sign another contract with same annual value), expand (sign another contract with higher annual value), contract (sign another contract with lower annual value), or churn (stop being a customer and spend goes to zero). Altimeter is an investment adviser registered with the U.S.

AI 183

AI Revenue Cloud Technical Advisors 183

Blulogix

DECEMBER 14, 2023

Demystifying UBP: Models and Metrics – A Deep Dive into Your Pricing Playground By BluLogix Team Welcome, B2B pioneers, to the playground of UBP models and metrics! While the idea of usage-based pricing might seem exhilarating, navigating its intricacies can feel like deciphering an ancient scroll. Subscription Billing 1.

Pricing 52

Pricing Metrics Subscription Payment Features 52

Blulogix

NOVEMBER 8, 2023

The Top 10 Pain-Points for Usage-Based Subscription Billing Services and How to Fix Them By BluLogix Team In today’s business landscape, consumption-based subscriptions are all the rage, and for good reason. Who wouldn’t want a piece of that recurring revenue pie, increased profitability, and happy customers?

Subscription 52

Subscription Payment Features compliance Pricing 52

Baremetrics

FEBRUARY 2, 2021

This article will walk you through a full Stripe vs. Zuora comparison including features, pricing, user reviews, and more. Stripe vs. Zuora: Features Stripe vs. Zuora: Pricing Stripe vs. Zuora: Reviews Stripe vs. Zuora: The Bottom Line Conclusion. Get deep insights into churn, LTV, MRR and more to grow your business.

Payment Methods 75

Payment Methods Payment Services Technical Review Merchant Services 75

Blulogix

JANUARY 24, 2024

How to Evaluate the Total Cost of Ownership (TCO) of a Robust Subscription Billing Platform By BluLogix Team When selecting a subscription billing platform , it’s important to consider more than just the upfront cost. Data-Driven Decisions: Factor in the value of data-driven insights in optimizing pricing and offerings.

Subscription 52

Subscription Payment Features Systems Review Customer Lifetime Value 52

Sixteen Ventures

AUGUST 14, 2022

NRR is often referred to as the “North Star” metric for SaaS and Subscription companies as, simply put, higher NRR = higher company valuation. That is, reduce “logo” churn or, put another way, keep customers from canceling or not renewing. Four Ways to Improve NRR. Increase Expansion. Mobilize Advocates.

Customer Success 97

Customer Success Investment Sales Hiring Retention 97

SaaStr

JANUARY 24, 2024

How do you diagnose and solve churn? So, Dini came in, looked at the data around churn and usage, talked to customers, defined and narrowed Lattice’s core ICP, and made a few changes: They put a minimum in place not to sell to anyone under $4k. So, Calendly decided to invest in going Enterprise.

Scale 233

Scale Sales Hiring Scaling Revenue 233

Clouded Judgement

DECEMBER 21, 2023

This matters a lot more when stock prices are going down, and management teams often grant additional shares to make employees whole (thus increasing dilution even more) Net Revenue Retention High net revenue retention is the fourth aspect of a successful quarter, and one of my favorite metrics to evaluate in private SaaS companies.

Cloud 177

Cloud Software Benchmarks Retention 177

Neil Patel

APRIL 12, 2021

They offer some of the best-known subscription boxes around, reflecting an increasingly popular (and potentially lucrative) business model. Why Should You Launch a Subscription Box? According to MarketsandMarkets , the subscription and recurring billing market will grow to around $7.8 Recurring Business Revenue.

Outsourcing Services 123

Outsourcing Services Payment Methods Subscription Payment Features 123

Natalia Luneva

JANUARY 13, 2021

However, the subscription business model can’t survive if you keep on acquiring new custo mers but the old ones keep on walking away. This article will answer the main questions that SaaS founders and market ers have about losing SaaS customers, in other words, user churn: What is SaaS churn definition and why lowering it matt ers?

SaaS Payments 105

SaaS Payments Payment Methods Churn Payment Services 105

FastSpring

MAY 14, 2019

The price you paid at checkout was essentially a perpetual license for the lifetime of the application. However, our expectations for the quality of the software continue to grow and outpace any current investments. Here’s how your company can benefit from switching from a perpetual license to a subscription plan.

Payment Features 71

Payment Features Payment Methods Subscription Payment Services 71

Baremetrics

APRIL 6, 2021

ProfitWell is a cloud-based app that generates real-time financial and subscription metrics for data-driven SaaS enterprises. The recurring revenue growth platform provides users with valuable insights into subscription funnels and one-click analytics for Stripe. But ProfitWell does not benefit all SaaS companies.

SaaS Payments 93

SaaS Payments Payment Services Payments Payment Solutions 93

OpenView Labs

JANUARY 13, 2022

Welcome to the third edition of the Pricing Transformations series. Pricing Transformations in 2020. Pricing Transformations in 2021. Pricing models must be adaptable – 4/5 on this. We took off a point as there are still too few people who understand pricing models well enough to make them adaptable.

Pricing 82

Pricing Payment Services SaaS Payments Payment Solutions 82

ProfitWell

JUNE 27, 2019

From CRM software to coffee beans, shaving blades to designer gowns, recurring billing is the lifeline for every subscription business. It’s easy to see why—automatic charges for subscriptions are simple and convenient for customers and predictable and sustainable for companies. What is recurring billing?

Merchant Services 76

Merchant Services Payment Features Payments SaaS Payments 76

Sixteen Ventures

SEPTEMBER 10, 2020

It’s critical to understand why your customers churn, but if you’re relying solely on the reason the customer gives you for that churn, you’re definitely missing the actual reason. It’s easy, but it’s not going to get you the answer you need to keep future churn from happening. Churn: Syntax and Nomenclature.

Churn 131

Churn Customer Success Systems Review Outsourced Development 131

Baremetrics

MARCH 7, 2021

Read what you should know about subscription management and why it is important in recent times! Many products and services online are beginning to adopt subscription-based systems for their billing processes. Apart from the recurring revenue, subscription billing systems also offer appreciable stability to businesses.

Payment Features 45

Payment Features Merchant Services Payment Methods Payment Solutions 45

Chart Mogul

MAY 15, 2020

Jonathan was also looking for a way to implement an analytics suite of tools that would allow SevenFifty to combine product engagement information they were already collecting in their customer relationship management (CRM) system with revenue data/subscription metrics living in ChartMogul.

Payment Features 52

Payment Features Payments Engagement Subscription 52

Chart Mogul

MAY 15, 2020

Jonathan was also looking for a way to implement an analytics suite of tools that would allow SevenFifty to combine product engagement information they were already collecting in their customer relationship management (CRM) system with revenue data/subscription metrics living in ChartMogul.

Payment Features 52

Payment Features Payments Engagement Subscription 52

Baremetrics

JULY 22, 2021

This is why PayPal users love Baremetrics, the ultimate business analytics solution that helps SaaS and subscription businesses monitor and understand subscription data. It tracks your sales, transactions, and average sale price over time. It offers detailed information about any subscribed monthly payments that are outstanding.

PayPal 98

PayPal Merchant Services Payments SaaS Payments 98

SaaSOptics

MARCH 16, 2022

In this webinar recap, you’ll see the most significant trends in SaaS pricing, subscription management, metrics/analytics, and what they could mean for your business in 2022. Trends in Billing and Pricing . However, 64% of these participants considered expansion into new pricing models in 2022. Fixed pricing.

Trends 98

Trends B2B Scale Payment Features 98

SaaStr

DECEMBER 5, 2022

Startups often begin with a bootstrapping phase with little to no outside investment. Experiment with different plans and position the pricing as whole numbers. However, when users choose longer-term subscriptions, there’s more convenience to be enjoyed—highlight that. Some customer churn is unavoidable.

Payments 130

Payments SaaS Payments Payment Solutions Venture Capital 130

Clouded Judgement

SEPTEMBER 12, 2023

Extra pressures around optimizations still exist, however gross churn levels have stabilized, and commentary on earnings calls suggest conversations around new bookings are starting to pick up. For businesses selling predominantly to SMB customers, these benchmarks are all slightly lower given the higher-churn nature of SMBs.

Cloud 169

Cloud Software Benchmarks Retention 169

Baremetrics

APRIL 6, 2021

In this article, we’ll compare two popular subscription billing systems, Stripe vs. Recurly. When you’re setting up your subscription business for e-commerce success, you will need a system to process online payments that allows automation for accepting subscription payments. Table of Contents.

Payment Methods 81

Payment Methods Payment Solutions Payment Services Payments 81

SaaStr

DECEMBER 27, 2020

New Relic’s net negative churn / net dollar retention has dropped to 98% in the last quarter, despite a record 77% of revenue being from the enterprise. Do whatever you can to drive up NRR / net negative churn. New consumption pricing model has increased revenue 15% where rolled out. This is a big take-away.

Scale 306

Scale Outsourced Development SMB Cloud 306