User Pilot

MAY 8, 2023

Overcoming these hurdles could very well mark the difference between growing your SaaS business or endless customer churn. A negative product experience will lead to higher churn rates , driving users toward the competition — an issue commonly faced by SaaS companies. Giving users consistent Aha!

Software Review 89

Software Review Outsourcing Services SaaS Sales Hiring 89

FastSpring

SEPTEMBER 16, 2021

Consider asking what their average response time is to a cybersecurity threat. If you sell subscription plans, dunning management is a must to reduce subscription churn. ” David Levi, founder of Cryptoner suggests asking. He also recommends asking a company what kinds of resources it has in place to fix transaction problems.

Payment Services 138

Payment Services SaaS Payments Merchant Services Payment Solutions 138

OpenView Labs

AUGUST 27, 2019

Axonius is an agentless cybersecurity asset management platform that allows enterprises to identify all of the assets, both known and unknown, on their network and instantly remediate any gaps in security coverage. Knowing exactly what’s on your network is a foundational concept in cybersecurity. The asset management challenge.

Cybersecurity 40

Cybersecurity compliance Cloud Churn 40

Buffer Resources

JANUARY 15, 2024

They also have] podcasts like "Protect the Hustle," all about B2B SaaS growth strategies, and web series like "Churning Point," diving into how SaaS companies retain their customers." They actually produced an entire documentary called "We Sign Tomorrow," detailing their acquisition of ProfitWell. "  2.

B2B 57

B2B Technical Advisors SaaS Payments Underperforming Technical Team 57

OpenView Labs

DECEMBER 22, 2021

In general, developer platforms tend to help improve retention, reduce churn, increase expansion opportunities, and deliver better lifetime value. She advises companies on a wide range of critical topics such as enterprise risks, technology trends, innovation, strategy, cybersecurity, and digital transformation.

Scale 73

Scale Entrepreneurship Cybersecurity PayPal 73

Frontegg

JUNE 1, 2021

An HR management product might have events like: Employee Jane Doe has 5 tremendous annual reviews in a row Jane Doe is showing signs of churn. In cases of cybersecurity or cloud solutions, for example, this could be very sensitive. SEE HOW EASY IT IS. Learn first hand how easy it is to get your SaaS enterprise ready.

Traceability 97

Traceability SaaS compliance Blockchain 97

ChurnZero

JANUARY 10, 2020

As Chief Customer Success Officer, Lisa will represent the voice of the Forcepoint customer, working cross-functionally to reimagine how leading cybersecurity companies should engage with their customers. Upcoming Webinar: How to Streamline Onboarding to Reduce Churn. Who else would you add to the list? . .

VP of Engineering 52

VP of Engineering Customer Success Scale Cybersecurity 52

ChurnZero

FEBRUARY 7, 2020

shout out to ChurnZero’s headquarters) is spotlighted as a rising tech hotspot with increased cybersecurity, data science, and artificial intelligence hires. Fighting Churn is a newsletter of inspiration, ideas and news on customer success, churn, renewal and other stuff and is curated by ChurnZero. Washington, D.C.

Customer Success 64

Customer Success Sales Hiring Artificial Intelligence Transportation 64

Frontegg

NOVEMBER 23, 2022

Other cybersecurity technologies are reactive and do not engage end users as collaborators, but 2FA has the potential to create a partnership between users and administrators. Too many authentication steps can create a negative experience for users and lead to churn, or hurt productivity for applications used by employees. 2FA vs. MFA.

Banking 52

Banking Mobile Government Cybersecurity 52

Unbounce

MARCH 30, 2023

Peter is churning out PPC campaigns and landing pages that see an average conversion rate of 35%. Generative AI models are incredible for their ability to churn out an absolutely bonkers amount of… well, pretty decent written and visual content. Likewise, AI lacks human creativity. But AI doesn’t yet come up with truly original ideas.

AI Search 52

AI Search AI Artificial Intelligence Marketing 52

How To Buy Saas

MAY 22, 2024

Location: Texas, USA Case Study 16x Increase in Opportunities for TrueFort- a Cybersecurity SaaS company 2X increase in Quality Leads through Organic and PPC Strategies for TEXT2DRIVE Price: Not Disclosed 6. And also ensure they have experience in handling SaaS-specific challenges like high churn rates and the need for continuous engagement.

Technical Review 40

Technical Review Scale Sales Hiring Marketing 40

Sales Hacker

AUGUST 16, 2019

Take SailPoint for example, the Texas-based cybersecurity software company that delivers identity governance to enterprises all around the world. TIP: Make sure you’re collecting data that gives you insight into customer needs, desires, and behaviors. Make sure you’re also using that data to engage buyers when they’re ready to act.

Marketing 70

Marketing Sales Cybersecurity AI 70

SmartKarrot

SEPTEMBER 16, 2021

Identify at-risk customers and develop re-engagement strategies to mitigate churn. Be passionate about technology and cybersecurity, with excellent customer service and communication skills. Deliver on renewal revenue targets through optimal customer relationships and minimal churn.

Customer Success 19

Customer Success Cybersecurity Education Onboarding 19

Chart Mogul

SEPTEMBER 15, 2023

You can think of Horizontal SaaS as broad-based tech that is industry agnostic; a sales person at a Cybersecurity company can use HubSpot the same way a sales person at a Health Supplements company might use it. Trying To Reduce Churn Rate? In all seriousness though, that’s kinda what Horizontal SaaS promises (or tries) to be.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

ChurnZero

NOVEMBER 19, 2019

PFP Cybersecurity. IronNet Cybersecurity. ChurnZero helps subscription businesses fight customer churn. This award recognizes the NVTC member companies who have demonstrated a superlative level of engagement with the VEI and support for the Veteran community. 3Pillar Global. Dovel Technologies. EastBanc Technologies.

Technical Review 10

Technical Review Cybersecurity Venture Capital Government 10

SaaStr

OCTOBER 31, 2019

You know how many seats your customers are using, how frequently they’re using them, when they churn, what features they’re using and so forth. In fact, I think the annual rate of SMB failure is about 10%, and so that’s why the gross retention rates are about 10 percentage points lower in that SMB segment.

Cloud 100

Cloud Scale AWS Machine Learning 100

SmartKarrot

SEPTEMBER 25, 2020

Discovering the novel scope of AI in cybersecurity, Sophos is using AI capabilities to achieve information security goals. To understand human capital best, Paycom uses several technologies including AI, ITops, Cybersecurity, and Blockchain. Sophos resides in the arena of cloud-based data security solutions. Proofpoint.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8

SmartKarrot

SEPTEMBER 25, 2020

Discovering the novel scope of AI in cybersecurity, Sophos is using AI capabilities to achieve information security goals. To understand human capital best, Paycom uses several technologies including AI, ITops, Cybersecurity, and Blockchain. Sophos resides in the arena of cloud-based data security solutions. Proofpoint.

AI 8

AI Artificial Intelligence SaaS Cybersecurity 8