FastSpring

DECEMBER 7, 2023

As the Director of Corporate Development & Strategic Partnerships at WP Engine , Carl has worked on many acquisitions and partnerships, including brands like Flywheel, Perfect Dashboard, Block Lab, and recently, Delicious Brains. How you should think about building a sellable business. Jump to highlights.

Software Review 148

Software Review Technical Review Development Team Review Branding 148

Sales Hacker

APRIL 10, 2023

Too often, I see sales teams thinking of their “ sales process ” as a set of stages in their pipeline and maybe a bunch of fields to complete at each stage. We were weak on some key functionality areas where the winning vendor was strong. Bad news from left field There was a change in company direction. It happens.

Technical Review 110

Technical Review Development Team Review Underperforming Technical Team Systems Review 110

Hitenism

OCTOBER 3, 2016

Two tweets about raising money was all it took to get 81 email responses and 53 customer development calls with founders. In the interviews, my business partner and I asked founders about their fundraising process and problems. A bad version of a fundraising deck will spread everywhere and be talked about among investors.

Development Team Review 166

Development Team Review Software Review Underperforming Technical Team Interviewing 166

Baremetrics

NOVEMBER 9, 2021

Whether you created your SaaS product to help solve a problem you had or because you wanted some extra income, the truth is that your SaaS business is a valuable asset. Running a profitable SaaS business allows you to take control of your own schedule - some would even say your life! But what’s the final checkpoint for your business?

SaaS Payments 105

SaaS Payments Technical Review Development Team Review Software Review 105

Neil Patel

JANUARY 10, 2022

In some events, website migration is necessary for your business and certainly has many benefits, but you need to be careful. Start assembling your team. The best solution is to be as diligent and prepared as possible. Speak to as many people inside and outside your business as you can. Put a content freeze in place.

Underperforming Technical Team 138

Underperforming Technical Team Development Team Review Systems Review Software Review 138

Sales Hacker

SEPTEMBER 15, 2022

In these challenging economic times, business as usual has been anything but – and like many sectors, B2B sales is in the midst of transition. Why your sales team is losing deals in 2022. 43% cited poor timing or insufficient data on when to reach out. 33% had poor sales demos. 29% cited insufficient sales decks.

Scale 121

Scale Technical Review Development Team Review Underperforming Technical Team 121

Intercom, Inc.

JULY 23, 2020

Though technology has allowed us to work remotely for quite some time, companies have debated whether it’s truly best for business. We caught up for a chat that ranged from how to stand out in a crowded marketplace to why it’s a bad idea to judge your product’s success simply based on how much time people are spending in it.

Technical Review 199

Technical Review Payment Methods Payment Solutions Development Team Review 199

Sales Hacker

MAY 15, 2019

I learned these lessons the hard way, from painful personal experience in leading teams for multinationals. Keep reading as I share my hard-won lessons, so you’ll know without a doubt when to fire and when to invest in an underperforming sales rep. Bad hires can ruin your business. 5 Lessons on When to Fire a Sales Rep.

Underperforming Technical Team 79

Underperforming Technical Team Sales Hiring Development Team Review Sales 79

Sales Hacker

MAY 9, 2019

Once you understand how to create a fair compensation plan for your sales team, you can check out some examples: Sales Development Rep (SDR) Compensation Plan Example. Here’s an example of OTE levels for a SaaS business hiring salespeople in the Bay Area: Table 2. Example Compensation Plans. Step 5: Set Targets.

Compensation 110

Compensation Sales Hiring Development Team Review Sales Recruiting 110

Intercom, Inc.

DECEMBER 2, 2021

From the process of disambiguation and the worst outage we ever had to our obsession with speed and how legal and engineering teams can work better together, Engineer Chats will give you a peek behind the engineering process at Intercom. The legal team isn’t there to slow R&D down. That is an ambiguous problem.

Engineering 178

Engineering Technical Review Underperforming Technical Team Systems Review 178

Baremetrics

OCTOBER 31, 2021

It distracts the team from writing new features + fixing bugs. You have to face challenging tradeoffs, the more of your team’s time you buy with hosted services, the less customization and higher cost you incur. But eventually you need to decide what stage your business is in. Wait… that’s bad news.

AWS 115

AWS DevOps as a Service Underperforming Technical Team Development Team Review 115

OpenView Labs

SEPTEMBER 22, 2021

But no matter how thick a skin you develop, it’s never fun to be told ‘no,’ especially after you’ve spent significant time with an investor exploring a potential deal. To make matters worse, the customers revealed that instead of paying for a seat for each team member, they bought one login and shared it amongst 10 people.

Technical Review 98

Technical Review Scale Development Team Review Software Review 98

Sales Hacker

JULY 31, 2020

Much of this is due to the nature of our profession, but it’s made worse because most sellers today operate in toxic work environments. So, yes, it’s time to start a conversation about mental health on your sales team. But there is no such thing as only freezing out bad emotions. I was cold to protect myself.

Technical Review 127

Technical Review Development Team Review Underperforming Technical Team Social Media 127

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Sales Hiring 171

Sales Hiring Technical Review Development Team Review Scale 171

Neil Patel

AUGUST 16, 2021

Without leads, your business will most assuredly fail, so today, I want to show you proven hacks that will grow your leads by 113 percent. Marketers, particularly B2C marketers , rely on several channels to drive leads to their businesses and boost their conversion rate: SEO paid ads social media email landing pages.

Strategy 145

Strategy Social Media Underperforming Technical Team Development Team Review 145

Point Nine Land

DECEMBER 1, 2020

A methodology in five simple steps I learned how to run forecast and pipeline reviews, first, by distilling what my sales managers did when I was a sales rep and, then, building my own systems as a sales leader at Revinate, at Framer, and advising a number of B2B SaaS companies. Is the sales team following the steps of the sales system?

Development Team Review 59

Development Team Review Systems Review Forecasting Software Review 59

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. I help source and complete deals, and I perform due diligence on deals.

Sales Hiring 163

Sales Hiring Technical Review Development Team Review Scale 163

SaaStr

JULY 8, 2020

It sounds minor or technical, but if you want to due diligence on a human being, I get to do it a few 100 times a year. Personally, our team has been holding back a little bit. I think everyone needs some stability, whether it’s good, bad, or ugly or in the middle to survive. I’m here.”

Investment 182

Investment Technical Review Part-Time VPE Development Team Review 182

Stax

JANUARY 8, 2024

Not only must PayFacs safeguard themselves and their clients against potential threats like fraud or cybersecurity breaches but also ensure PCI compliance , customer due diligence, and adherence to card regulations. Even the organizational shake-up that comes with the decision to become a PayFac may disrupt your core business.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

SaaStr

DECEMBER 5, 2019

Small and large businesses are often seen as competitors, with small businesses owning a fierce mentality of proving themselves as a player in the game instead of an underdog. But what happens when these different sized businesses unite forces in strategic partnerships? That’s how much I knew about it.

Development Team Review 136

Development Team Review Scale Technical Review Software Review 136

Sales Hacker

NOVEMBER 14, 2019

At the forefront of this change is what we at Engagio call, Account-Based Everything (ABE), some people know it as Account-Based Sales Development (ABSD), and others call it Account-Based Marketing (ABM). We’re going to look at what data you need to develop an account targeting strategy and where to get that data. In Summary.

Underperforming Technical Team 74

Underperforming Technical Team Technical Review Data Development Team Review 74

OpenView Labs

OCTOBER 29, 2021

On a recent episode of the BUILD Podcast , Blake Bartlett spoke with Nikita Miller about best practices for building an early-stage product team. Nikita has a lot of real-world experience, having led stellar product teams at Trello and Dooly. She is currently SVP, Head of Product Management at The Knot Worldwide.

Sales Hiring 94

Sales Hiring Sales Recruiting Development Team Review Management 94

SaaStr

SEPTEMBER 12, 2019

At Twilio, I think my entire job there my first two years was throwing t-shirts at people, because everyone had a Twilio t-shirt I think in the developer community in 2010, and that was our marketing strategy. Your sales team becomes more efficient, your customer success team becomes efficient, your customers like you more.

Investment 104

Investment Underperforming Technical Team Sales Hiring Software Review 104

Baremetrics

MAY 7, 2019

Every business is funded, it’s just a matter of how it’s funded. Every business, every founder, and every market is different and requires a unique approach. I guess what we’re trying to say is: Do what’s best for you, your business, and your customers. What do I need funding for? Buffer spent $3.3

Finance 111

Finance Startup SaaS Payments Payment Methods 111

ChurnZero

MAY 4, 2023

Multiple relationships benefit clients and service providers since they get to know each other on a deeper business level. As the customer enablement team lead, I oversaw this initiative alongside our community manager, Branden Maue. The quality and strength of more relationships contribute to the sense of a trusted community.

Development Team Review 98

Development Team Review Technical Review SaaS Scale 98

Sales Hacker

APRIL 22, 2019

The importance of due diligence in company selection. billion ARR business. Showpad’s all-in-one platform empowers sales and marketing teams to engage buyers through industry leading training and coaching software and innovative content and engagement solutions. I would call it sort of class new market development.

Development Team Review 63

Development Team Review Scale Software Review Sales Hiring 63

Chart Mogul

APRIL 12, 2019

One of the most exciting and important moments for a product and engineering team is when you grow beyond 2-3 contributors to as many as 10-15. In my experience everyone is full of energy, is positive and is engaged — but with more hands on and ideas on the development lifecycle, there is more room for risks and roadblocks.

Software Review 65

Software Review Development Team Review Underperforming Technical Team Technical Review 65

SaaStr

NOVEMBER 13, 2020

What about, as someone who’s gone from your own solo GP fund in 2012 to a team, how does a founder think about a new partner? They will fall asleep thinking about your company and wake up thinking about your company, and hopefully not in a bad way, in a good way. That’s true. Deals are getting done faster than ever.

Sales Recruiting 191

Sales Recruiting Development Team Review Technical Review Sales Hiring 191

Scytale

OCTOBER 17, 2023

Meeting these obligations through compliance allows you to scale your business. When your startup is compliant with relevant regulations and industry standards, it simplifies the due diligence process for potential clients and partners. Specify procedures to implement each policy, and hold your team accountable.

compliance 59

compliance Systems Review Development Team Review Startup 59

Sales Hacker

AUGUST 23, 2018

More often than not, businesses struggle to make their profits soar because they waste time going after the wrong product/market. However, another often overlooked area of B2B sales is where businesses try to prospect to the wrong set of the audience within their niche. Starting off with SMB sales can be an advantage.

B2B 68

B2B Development Team Review Underperforming Technical Team Sales 68

ChurnZero

JUNE 10, 2022

As an implementation team lead, I’ve overseen hundreds of launches—the good, the bad, and the ugly. While this outlook may hold true in other areas of business, software implementation is not one of them. Conduct your due diligence during the sales process before you purchase.

Software Review 52

Software Review Development Team Review Systems Review Customer Success 52

Sales Hacker

NOVEMBER 6, 2019

Sales development representative roles have grown 5.7X If you’re one of them, that’s both good news and bad: It means sales is growing, but you’re going to have a lot of competition getting started. You need to be on the defensive to make sure you don’t end up in a bad spot. Professor at Harvard Business School.

Sales Hiring 70

Sales Hiring Development Team Review Technical Review Sales 70

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. We know the businesses that engage their customers win. Enjoy this time. And that is why we are here.

Scale 118

Scale Banking Technical Review Software Review 118

Baremetrics

APRIL 16, 2021

One of the most difficult parts of the capital raise process is determining and deciding when and why what types of SaaS capital are right for your business. Here are 10 types of capital formations and outcomes to consider for your SaaS business, from inception to exit: 1. Top Types of SaaS Capital. Self Funding (aka Bootstrapping).

Venture Capital 66

Venture Capital Technical Review Underperforming Technical Team SaaS 66

Scytale

MAY 30, 2025

Virtually every business needs effective systems and technologies to protect sensitive data, ensure reliable operations, and reassure customers. TL;DR Information security compliance is crucial for protecting sensitive data and maintaining customer trust, and it applies to businesses of all sizes across various industries.

compliance 52

compliance Technical Review Development Team Review Underperforming Technical Team 52

Scytale

AUGUST 29, 2023

Most businesses rely on third-party vendors for their business processes, whether it’s through partnerships or outsourcing. It’s important for organizations to assess the security compliance of these vendors before engaging in any business transactions. What Is a Security Questionnaire?

Outsourcing Services 52

Outsourcing Services Development Team Review Technical Review compliance 52

Backlinkfy

JULY 10, 2019

Lead generation takes advantage of a potential customer’s interest in your business. You can make it your business to provide companies with prospects who have a higher chance of converting into a paying customer rather than merely selling data on people who may not be interested in your clients’ merchandise.

Technical Review 40

Technical Review Development Team Review Software Review Marketing 40