SaaSOptics

MAY 22, 2018

Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. The model has not really changed, but the relative importance has. Over time, industries develop key metrics used to help gauge success and progress.

Subscription 40

Subscription Payment Features Technical Review Airlines 40

TriTuns

JANUARY 21, 2020

*This is an updated version of the article , “The Big Bold Future Of SaaS Growth Is Customer Success” that I originally published on Software Executive Magazine in May 2019. This is fundamentally changing your business model and your mindset. THE BROKEN SAAS BUSINESS MODEL. The Fundamental Shift You Need To Make.

SaaS 71

SaaS Underperforming Technical Team Customer Success Business Model 71

TriTuns

JANUARY 21, 2020

*This is an updated version of the article , “The Big Bold Future Of SaaS Growth Is Customer Success” that I originally published on Software Executive Magazine in May 2019. This is fundamentally changing your business model and your mindset. THE BROKEN SAAS BUSINESS MODEL. The Fundamental Shift You Need To Make.

SaaS 71

SaaS Underperforming Technical Team Customer Success Business Model 71

Intercom, Inc.

APRIL 18, 2019

Customer Success was barely a discipline when Anthony joined Gainsight, but thanks to the rise of SaaS and subscription-based business models more generally, where retaining and providing value to your existing customers is a non-negotiable, the category has exploded. Metrics haven’t been established to analyze your progress.

Scale 112

Scale Sales Recruiting Marketplace as a Service Sales Hiring 112

Sales Hacker

APRIL 26, 2018

Nor can a salesperson achieve decent performance metrics without strategic thinking , affinity to technology , and presenting. Here are a few concrete instances showcasing how some of these industry giants use their astute business acumen to gain advantage/benefit: Warren Buffett. Business Acumen Is Not Just For CEOs.

Business 54

Business Technical Review B2B Consulting 54

Intercom, Inc.

JANUARY 16, 2020

Here are five quick takeaways: In 2011, Forbes Magazine called RealtimeBoard (Miro’s previous iteration) “a virtual whiteboard on steroids” We chatted to Andrey about this description to see if the shoe still fits today. How have you structured the business model or even the product to make that type of viral spread easier?

Consulting 249

Consulting Marketplace as a Service Scale Development 249

Neil Patel

FEBRUARY 4, 2021

Entrepreneur magazine credits him with creating one of the 100 most brilliant companies. Neil is well known for his passion for supporting smaller businesses, so we iterated on our business model to better serve clients of all sizes. They also know we know their business and the market.

VP of Engineering 126

VP of Engineering Marketing Marketplace as a Service Social Media 126

Intercom, Inc.

JULY 1, 2019

It’s a fundamentally different business model, and everything about how you market it and how you talk to your customers changes. That’s why I’ve been saying that retention is more important than conversion for all businesses, but specifically for marketers. Net dollar retention will be your defining metric.

Retention 223

Retention Onboarding Subscription Payment Features 223

ProfitWell

JULY 15, 2019

The freemium model as we know it now can be traced back to the early eighties, gaming culture, and a few press-savvy developers. In 1982, an editor at PC Magazine, Andrew Fluegelman, wrote a communications program called PC-Talk. In that one sentence Dyson created the most prolific business model of the next two decades: freemium.

Pricing 41

Pricing Business Model Cloud Venture Capital 41

Neil Patel

FEBRUARY 16, 2021

Examples of reputable sites to guest post on might be Forbes, Entrepreneur, Smashing Magazine, etc. Businesses that blog regularly generate 55% more visitors to their sites than those that don’t. Blogging works for every kind of business, industry, or niche, as well as for almost all business models — even B2C and e-commerce sites.

Social Media 141

Social Media Outsourcing Services Engineering Content Marketing 141