FastSpring

MARCH 27, 2023

Ryan Austin 01:34 Sure, no, starting businesses are really tough as everybody knows. It really took a few pivots, and even name changes to get just the go to market efforts and product market fit right. Cognota didn’t necessarily start as a software business. Before seeing good success in the company.

Payment Solutions 111

Payment Solutions Payment Services SaaS Payments VP of Engineering 111

SaaStr

SEPTEMBER 3, 2019

So I have thought for a really long time, and I wrote a book about this, but the more I think about how to drop the cost of user acquisition, the more clear it becomes to me that it’s not about the typical model that people have in their mind when they’re thinking about this, and the typical problem set that people are trying to solve.

Acquisition 139

Acquisition Software Review Payment Methods Marketplace as a Service 139

Intercom, Inc.

OCTOBER 16, 2019

The SaaS industry is constantly evolving, and for many companies in the space, that means having to evolve their business model. However, that doesn’t necessarily mean a “pivot”, but more often the evolution is a shifting business model as the company scales and the user base grows and changes. Gaining new customers.

Business Model 195

Business Model Scale Pricing Payment Methods 195

SaaSOptics

MAY 19, 2022

Keeping your customer acquisition costs low ensures that you’ll have greater profit margins, which can then be re-invested into your business and employees. To find qualified prospects, you’ll need a thorough understanding of your target market. The answer lies in your product or service’s value proposition.

Acquisition 59

Acquisition Scale Strategy Software Review 59

Intercom, Inc.

JANUARY 16, 2020

Andrey explains why embracing the professional services sector in a unique way has paid dividends. Because I think everyone talks about platforms but to actually do it properly – and it sounds like you guys are really invested in it – it is a big investment. So what was the spur for you to make that move? Andrey: Exactly.

Consulting 249

Consulting Marketplace as a Service Scale Development 249

The Angel VC

AUGUST 25, 2017

Over the last couple of weeks and months we spent some time putting our investment thesis on paper. The purpose of this exercise was to challenge and discuss our implicit assumptions and to get everyone on our team aligned on what kind of investments we seek. They will continue to transform entire industries.

Investment 118

Investment Marketplace as a Service Blockchain Machine Learning 118

Casey Accidental

OCTOBER 18, 2021

In the Reforge Product Strategy course, we teach that there are four different types of product work : Feature development: adding new things to the product that improve value proposition e.g. Uber’s Split Fare. Product/market fit expansion: adding totally new products that create new value propositions e.g. Uber Eats.

Technical Advisors 140

Technical Advisors Technical Review Scale Marketplace as a Service 140

SaaStr

MARCH 19, 2019

Then also went into venture capital where I invested in API first products. On one half of it you have product market fit and on the other half you have partners and ideally developers integrating in order to reach your users. Ceci Stallsmith : So, we want to … Oh, here’s who we are.

Payments 120

Payments Scale Scaling Revenue 120

SaaStr

JUNE 10, 2021

Marten Mickos: We heard here that the cloud business has a combined market cap already of over a trillion dollars. So the whole world of software as a service and cloud has just exploded and will continue to grow enormously. And if we look at the specifics of the word SaaS, software as a service.

Outsourcing Services 141

Outsourcing Services Marketplace as a Service Outsourced Development Scale 141

Intercom, Inc.

SEPTEMBER 26, 2019

If you can create a scenario where others are building on top of your product – and therefore evolving it in ways you may not have the resources to do yourself – your offering suddenly becomes even more valuable to your customers. Here, Ceci unpacks her thinking for Intercom’s Group Product Marketing Manager, Jasmine Jaume.

Underperforming Technical Team 170

Underperforming Technical Team Marketplace as a Service Outsourced Development Development 170

Unbounce

JUNE 16, 2020

Depending on your business model and stage of growth, a partner program will likely take on different forms. These are often built with agencies, consultants, and managed-service-providers (MSPs) in mind. These partners resell your product and benefit from offering ongoing services, usually on a retainer basis.

Outsourcing Services 131

Outsourcing Services Sales Recruiting Scale SaaS 131

Intercom, Inc.

APRIL 4, 2019

So how did they go from product-market fit to actually scaling a sales org around a repeatable sales process? Thanks to the explosive growth of products like Dropbox, Asana and Slack, the self-serve model has been all the rage for close to a decade. Are you a marketplace or are an e-commerce retailer?

Scale 162

Scale Sales Hiring Underperforming Technical Team Payment Services 162

SaaStr

NOVEMBER 21, 2020

Rob Gonzalez: Operationally, I look at, in particular, my experience at Endeca, but also another startup that sold to pharmaceutical companies and other life sciences businesses and financial services companies called Cambridge Semantics. And there’s a lot of benefit to running a software as a service, in general.

SaaS Payments 271

SaaS Payments Scale Payment Services Payment Solutions 271

SaaStr

APRIL 30, 2022

It wasn’t the case 20 or even 10 years ago, where the business models of the internet were more focused on eCommerce, marketplaces, or even advertising. If you kind of that question, thinking about the stakeholders and the decisions and companies of using SaaS products, there’s kind of three types.

SaaS Payments 244

SaaS Payments Metrics Payment Methods Scale 244

Intercom, Inc.

JULY 13, 2018

While this may sound simple, it can be incredibly challenging to find new opportunities for growth and customer acquisition in an increasingly crowded marketplace. Before I joined Intercom, I led all of Intuit’s small-business products and services, including QuickBooks accounting, payroll and payments.

Acquisition 156

Acquisition Strategy SaaS Payments Payments 156

Chart Mogul

SEPTEMBER 15, 2023

The SaaS Business Model & Metrics: Understand the Key Drivers for Success by David Skok, Matrix Partners SaaS Metrics — 201 A slightly deeper dive into SaaS industry metrics. Because this drives investment decisions. It literally tries to make all industries happy. Source How Much to Raise in Your First Round?

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

SaaStr

AUGUST 6, 2019

Tradeshift Buy, which is essentially what we call private marketplaces. Think about it like Amazon or eBay, but instead of being for you and I, it is the Fortune 500 companies of this world that use it, companies like Unilever going and buying [produced 00:04:02] enzymes, ingredients, on our private marketplace technology.

Payment Solutions 148

Payment Solutions Payments Outsourcing Services SaaS Payments 148

User Pilot

JULY 28, 2023

A short, simple, explainer-style video that sets out the main features your product offers, the value proposition, and why users should buy it. A form of minimum viable product MVP designed to attract customers up front and raise money to actually build the product prior to launch.

Marketplace as a Service 96

Marketplace as a Service Social Media Development Machine Learning 96

Sales Hacker

FEBRUARY 7, 2018

To keep growing at the same growth rate requires a significant investment in the acquisition efforts as depicted in figure 2. Previously they may have only spent $1,000 when buying a SaaS service online. Now the services have matured where buyers are spending 20x in online services is relatively comfortable.

Scale 87

Scale Growth Hacking Scaling Sales Hiring 87

Chargify

AUGUST 17, 2017

Sorry, we’re not trying to bring up that you missed investing in Amazon when it went public. billion losing streak that has erased 84% of Sears’ market value.”. If your SaaS startup isn’t there yet, you should read Finding Product/Market Fit: When To Stand Firm & When To Pivot first. SaaS Growth Ceiling.

Scale 53

Scale Sales Hiring Artificial Intelligence SaaS 53

SmartKarrot

AUGUST 5, 2021

In today’s market, having a competitive product is key to success. Organizations are realizing that operations are becoming an essential and foundational part of their business. It has become so important that businesses are willing to invest millions of dollars in developing one.

Scale 10

Scale Marketplace as a Service Product Marketing Software Development 10

Intercom, Inc.

FEBRUARY 21, 2019

We’re basically the world’s biggest business marketplace. We help buyers of software and services find the best vendors or the best sellers of the products they need. It helps me make better investment decisions around software. Every region in the world has very different business models.

Education 123

Education Sales Hiring Software Review Sales Recruiting 123