FastSpring

APRIL 30, 2024

If you’re selling your software, plugin, add-on, or other digital product for a one-time fee, you’re likely thinking about switching to a recurring subscription model. While the financial reasons are strong to switch to subscriptions, your path to roll out this massive change to your business is filled with peril.

Subscription 78

Subscription Payment Features Payments Payment Solutions 78

Blulogix

MARCH 21, 2024

By BluLogix Team Mastering the Art of Complex B2B Recurring and Subscription Billing: Elevating Customer Retention in B2B Subscriptions For B2B subscriptions, customer retention is a pivotal factor underpinning the long-term success and sustainability of businesses.

B2B 52

B2B Subscription Payment Features Retention 52

Incredo

JULY 14, 2019

Whether you are a startup owner, a manager of a growing business or the CEO of an established company, you might find yourself asking questions like “ Should our SaaS subscription model be monthly, annually or both ?” or “ What are the best tips I can get in terms of annual vs monthly subscription models ?”.

Payment Features 184

Payment Features SaaS Payments Payment Methods Payment Solutions 184

Blulogix

JANUARY 5, 2024

Key Definitions in Subscription Billing: Demystifying the Jargon By BluLogix Team Welcome to the fourth installment of our comprehensive guide on selecting the right subscription billing platform. Before we go much further, let’s go deep into essential definitions and concepts in the world of subscription billing.

Subscription 52

Subscription Payment Features Payment Services Payments 52

Baremetrics

SEPTEMBER 15, 2021

Software monetization is simply the act of generating revenue from software. Let’s say you have developed an app that provides enough value to potential clients that you can charge money for its use. But, how do you decide which licensing model works best for you and your clients? Payment ii. That’s the dream!

Payment Features 95

Payment Features Payments Payment Solutions Subscription 95

FastSpring

MAY 30, 2019

We’ve all heard how effective subscriptions can be for growing companies. Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. What is Annual Recurring Revenue?

Payments 61

Payments Finance Subscription Payment Features 61

Baremetrics

SEPTEMBER 10, 2021

Before we look at the promised SaaS revenue models, let’s get a couple definitions out of the way. We need to differentiate among three similar sounding but very different concepts: revenue stream, revenue model, and business model. Revenue stream: This is a single source of revenue for a company.

Payments 102

Payments SaaS Payments Revenue Payment Solutions 102

User Pilot

APRIL 8, 2024

Product-led growth is a well-known bottom-up approach that relies on the product for customer acquisition and revenue expansion. Free trials and freemium enable the users to explore the product and experience its value to convert them into paying customers. How is it different from the top-down business model?

Strategy 74

Strategy Business SaaS Customer Lifetime Value 74

FastSpring

NOVEMBER 22, 2022

Subscription model innovation: Customizable subscription models make it easier for SaaS companies to optimize their pricing and billing. Integration of PLG and sales-led business models: Supporting multiple GTM strategies has become the standard for SaaS. Revenue and Subscription Dashboards.

Merchant Services 78

Merchant Services Payments SaaS Payments Payment Solutions 78

ProfitWell

NOVEMBER 13, 2019

The trick is identifying a smaller set of metrics that really tell the story of your business and making them your key performance indicators, or KPIs. The good news is that the most important subscription KPIs are constant across SaaS businesses, whether you’re selling a timekeeping software or an accounting tool.

Subscription 80

Subscription Payment Features Customer Lifetime Value Benchmarks 80

User Pilot

APRIL 29, 2024

TL;DR The SaaS renewal process involves a series of actions on/before the renewal date that lead to a customer’s renewal. A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue.

SaaS Payments 77

SaaS Payments Business SaaS Payment Solutions 77

User Pilot

FEBRUARY 26, 2024

To choose the right product metrics, you’ll need to define your product goals and consider your product growth stage and customer needs. Digital product metrics can be grouped into five broad categories: acquisition , activation , engagement , satisfaction , and revenue metrics. What are your most important business objectives?

Metrics 85

Metrics Customer Lifetime Value Scale SaaS 85

Baremetrics

SEPTEMBER 28, 2021

You can see MRR, ARR, LTV, total customers, and more directly on your Baremetrics dashboard. Sign up for the Baremetrics free trial and start seeing more into your subscription revenues now. Using Baremetrics to monitor your business metrics 1. Active customers 2. Monthly recurring revenue (MRR) 3.

SaaS Payments 97

SaaS Payments Payments SaaS Payment Features 97

FastSpring

MAY 30, 2019

We’ve all heard how effective subscriptions can be for growing companies. Perhaps one of the biggest benefits of implementing a subscription model is that it allows software companies to avoid the unpredictability of one-time sales by guaranteeing a steady stream of revenue. What is Annual Recurring Revenue?

Finance 63

Finance Subscription Payment Features Payments 63

User Pilot

MARCH 25, 2024

It uses revenue and operating costs to determine the company’s value. Revenue-based valuations are more suitable for SaaS startups because it doesn’t take into account upfront investment which affects SDE or EBITDA negatively. How to value SaaS companies? SaaS valuation formula: SDE. What does the acronym mean?

SaaS 90

SaaS Customer Lifetime Value Acquisition Metrics 90

OPEXEngine

MARCH 8, 2022

SaaS firms, in particular, have revenue recognition, subscription billing, and SaaS and GAAP investor reporting needs that require specialized functionality in their financial management systems. Here are 4 reasons why your SaaS business needs a tech stack built for the subscription-based business model.

Subscription 52

Subscription Payment Features Startup Scale 52

FastSpring

APRIL 11, 2019

We’ve seen explosive growth in the field of subscription and recurring billing with more and more software and SaaS companies discovering how impactful implementing a subscription model can be for their long-term growth plans. Subscribing to the idea of a subscription-based business model. .

SaaS Payments 68

SaaS Payments Payment Methods Payments Payment Solutions 68

User Pilot

JULY 30, 2023

You should put more focus on acquisition than retention when you’re launching new features /products or aiming to expand your customer base, or when the market share or churn rate is low. Customer retention requires more focus when you have high churn rates , high acquisition costs, and a business model reliant on recurring revenue.

Acquisition 81

Acquisition Retention Customer Lifetime Value User Experience 81

FastSpring

SEPTEMBER 17, 2019

Subscription-based businesses are awesome! All you have to do is get a customer to buy once, and then you get recurring revenue without even thinking about it. While the recurring revenue part is true and awesome, retaining customers and creating a sustainable subscription-based business model can be super tricky.

Subscription 61

Subscription Payment Features SaaS Payments Payment Services 61

ProfitWell

NOVEMBER 5, 2019

An automatic subscription renewal charge for a subscription you’re no longer using or that you don't even remember signing up for. Even worse, you go to cancel your subscription, only to discover it's nearly impossible. What is a subscription renewal? Shipping the product to customers (for ecommerce subscriptions).

Payment Features 49

Payment Features Subscription Payment Methods Merchant Services 49

Stax

FEBRUARY 21, 2024

And it worked; the Model-T was the most-produced car in the world until 1975. So, of course when it came to revenue-driving activities, Ford knew that success in marketing—and business—wasn’t about how much your marketing spend is, but how efficiently you spend it. This is where the SaaS Magic Number becomes particularly handy.

SaaS Payments 88

SaaS Payments Payments Payment Services Stax 88

ProfitWell

MARCH 23, 2020

There are a few key metrics that all subscription businesses should be completely on top of. Think of these metrics less as numbers on a screen and more as indicators of business health. Churn is the make or break of your subscription business. It also serves as a great indicator of revenue growth or decline.

Subscription 85

Subscription Payment Features Metrics Business 85

Baremetrics

MAY 26, 2021

Customer advocacy is a major concept when it comes to marketing for SaaS subscription businesses. Customer advocacy is a subsect of customer service, wholly focusing on customer’s needs and wants on an ongoing basis. Subscription model businesses and customer advocacy work hand in hand.

SaaS Payments 52

SaaS Payments Customer Lifetime Value Payments Scale 52

Baremetrics

AUGUST 30, 2021

SaaS companies generate their revenue from the subscription payments that customers pay for using their software. This revenue goes into maintaining the service’s infrastructure, developing new features, fixing existing problems, and marketing the product further to increase its reach. Table of Contents.

SaaS Payments 98

SaaS Payments Payment Services Payments Outsourced Development 98

User Pilot

NOVEMBER 27, 2023

TL;DR While churn rate vs retention rate measures two different aspects of the customer journey, the goal for both is the same: to routinely track and improve them. The churn rate refers to the percentage of customers discontinuing their subscriptions during a given time period. Customer Churn Rate Formula.

Churn 77

Churn Retention Benchmarks Customer Lifetime Value 77

ChurnZero

JANUARY 18, 2024

The role of the chief customer officer has become an essential function in subscription-based business models such as software-as-a-service (SaaS), where customer retention is paramount and requires executive-level leadership. SaaS businesses, meanwhile, benefit from predictable streams of recurring revenue.

Development Team Review 52

Development Team Review Technical Review Software Review Sales Hiring 52

SaaSOptics

JUNE 4, 2021

billion by 2022 — which means the key innovations of this business model are about to inspire even more businesses. And that’s due to one glaring misconception: SaaS business models are just like traditional business models. . SaaS Metrics #1: Annual Recurring Revenue (ARR) .

Metrics 53

Metrics SaaS Customer Lifetime Value Payment Features 53

Totango

AUGUST 23, 2022

By charting the points in your SaaS customers’ journeys, you can plan how to deliver clients’ desired outcomes and satisfying experiences that promote subscription renewals and higher revenue. Resolving customer escalations or problems. Administering customer satisfaction surveys. Customer support events.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

User Pilot

JUNE 2, 2023

Measuring your adoption rates will give you insights to boost free-to-paid conversion, retain more users, and turn customers into advocates. Reaching product adoption is critical for subscription-based business models where revenue comes after the initial conversion. Calculating customer satisfaction.

Metrics 79

Metrics Customer Lifetime Value Churn Onboarding 79

User Pilot

OCTOBER 24, 2023

This pricing model lowers the barrier to entry for new users and creates a seamless path toward account expansion. Usage-based pricing could use tiers, units, volumes, or impact as its basis for subscription cost. This is why SaaS companies with a usage-based pricing model tend to have higher retention rates.

Pricing 93

Pricing Payment Solutions SaaS Payments Payments 93

OPEXEngine

FEBRUARY 9, 2021

billion by 2022 — which means the key innovations of this business model are about to inspire even more businesses. And that’s due to one glaring misconception: SaaS business models are just like traditional business models. SaaS Metrics #1: Annual Recurring Revenue (ARR).

Metrics 52

Metrics SaaS Payment Features Customer Lifetime Value 52

SmartKarrot

JULY 15, 2020

Out of all the metrics we use in SaaS, we are going to discuss one very important metric called Customer Lifetime Value (CLV) in this article. In a subscription based business, wouldn’t it be great if you know in advance for how long a customer would stay with you in business? How to calculate CLV?

Customer Lifetime Value 10

Customer Lifetime Value Advertising Subscription Payment Features 10

Baremetrics

OCTOBER 7, 2021

Each KPI you track gives you a small piece of the puzzle when trying to see how your platform, marketing, and sales come together to generate revenue. While not every piece is needed to understand the performance of your company, you’ll need to track more than one sales KPI to figure out how to best generate recurring revenue.

Payments 98

Payments Sales SaaS Payments Underperforming Technical Team 98

Andreessen Horowitz

AUGUST 22, 2023

If your customer lifetime value (LTV) is 3 or more times your customer acquisition cost (CAC) within 5 years, that means your company has efficient returns on sales and marketing spend. Relative to enterprise companies, consumer companies have a wider range of business models (e.g.,

Customer Lifetime Value 74

Customer Lifetime Value Benchmarks Investment Metrics 74

User Pilot

SEPTEMBER 19, 2023

In this article, we investigate what it takes to create a churn prediction model and why you must do so. TL;DR Churn prediction involves identifying at-risk customers who are likely to cancel their subscriptions or close/abandon their accounts. Churn prediction, therefore, tells you whether a customer will leave and why.

Churn 98

Churn Machine Learning Artificial Intelligence Data Analysis 98

CustomerSuccessBox

JUNE 17, 2022

How unfortunate is it to see a subscriber canceling their recurring payment! Understand that every business model is different. Customer Lifetime Value (LTV). Focus on the customers with the highest LTV. Product analytics will help you track the journey of these customers with your product.

Churn 52

Churn SaaS Payments Underperforming Technical Team Payment Features 52

SaaSOptics

MAY 22, 2018

Magazines, newspapers, life insurance, phones, security services, and a long list of products and services have been sold for decades using the subscription model. The model has not really changed, but the relative importance has. What has changed? The stakes are high, competition is intense, and the pace is brutal.

Subscription 40

Subscription Payment Features Technical Review Airlines 40