SaaStr

NOVEMBER 3, 2023

We’ll share the answers in today’s brand new episode of CRO Confidential, where our host Sam Blond, partner at Founders Fund, sits down with Toast CRO, Jonathan Vassil to talk about their proven customer acquisition strategies that led to its record-breaking growth. It’s the fastest-growing software business of all time.

Payment Methods 196

Payment Methods Acquisition Scale Payments 196

User Pilot

APRIL 29, 2024

How can you use them for better customer engagement ? This improves satisfaction, retention, and brand loyalty , and improves the performance of marketing strategies. Behavioral segmentation organizes consumers based on their interactions with products and brands. How do you create a segmentation survey? Let’s dive in!

Payment Solutions 85

Payment Solutions SaaS Payments Payment Methods Payments 85

Neil Patel

JANUARY 11, 2023

Contactless payment methods are tapping into the future of commerce. International Data Corporation (IDC) predicts that 80% of retailers will offer contactless payment and app-based scan-and-pay systems in-store by 2023. When we talk about leaders in the contactless payments space, we must talk about PayPal.

PayPal 80

PayPal Payment Solutions Payment Methods Merchant Services 80

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. SimpleCirc’s creative strategy guarantees smooth financial flows, which is advantageous to both consumers and businesses.

Payment Services 88

Payment Services Payments Payment Solutions Payment Methods 88

User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. In a nutshell, it analyzes software usage patterns.

SaaS Payments 96

SaaS Payments Trends Payment Solutions Payment Methods 96

Neil Patel

DECEMBER 22, 2020

Some of the top US brands spend billions on advertising to secure their internet advertising space. If you can’t keep up with the big companies that spend billions of dollars on their advertising campaigns, there are still a few ways you can get your brand noticed. It’s a quick and effective way to help with brand recognition.

Payment Methods 139

Payment Methods Branding Payment Services Payment Solutions 139

Stax

DECEMBER 20, 2023

Offering payment processing services is a move that makes sense for a lot of SaaS companies, particularly if your software helps your customers run their business. For example, if you have a project management app, then you can add payment features that allow people to use your software to take payments from their clients.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

User Pilot

FEBRUARY 22, 2024

This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. Gamify your customer experience to give users a dopamine boost as they engage with your product. Use cohort tables to understand how different user segments engage with your product, then improve.

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Strategy first, technology second. Let’s dive in.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

Intercom, Inc.

MARCH 10, 2022

With lockdowns preventing in-store experiences, shoppers have gravitated towards brands that can provide the best online experience possible. Activate proactive engagement across your e-commerce site. In fact, 75% of consumers were more likely to favor brands that exhibited clear and frequent communication during the pandemic.

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

Frontegg

MAY 27, 2021

Besides it’s proven business results, this strategy helps empower end-users to get the best possible product for their needs. The 80s and 90s were all about physical purchasing and installation of software CDs and floppy disks. Also, no PLG strategy can work with traditional SaaS indicators. What is Product Led Growth (PLG)?

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Neil Patel

APRIL 13, 2021

You built your app idea , you refined the product, and now you’re ready to launch your mobile app. Hold on, if you’ve spent time and resources creating this app, don’t you want to earn something in return? App monetization is essential to the success of your mobile app. 6 App Monetization Strategies.

Payments 85

Payments Payment Solutions Payment Methods Payment Services 85

User Pilot

OCTOBER 6, 2022

How can you analyze customer behavior in-app to deliver unparalleled in-app experiences? Customer behavior data refers to any customers’ interactions inside the product across the different stages of the customer journey : from engaging with the onboarding checklist, to clicking on a particular feature, and more.

Payment Solutions 89

Payment Solutions Underperforming Technical Team SaaS Payments Customer Lifetime Value 89

SaaStr

NOVEMBER 21, 2022

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. This helps your business get to a place where you can create scalable and repeatable tactics that will engage and convert your ICP. . Spotlighting the success of an ICP-focused strategy . Delight customers.

Payments 190

Payments Payment Methods Embedded Payments Scale 190

User Pilot

FEBRUARY 21, 2023

There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. Here are four steps for building a user adoption strategy: Do customer research and create user personas. Add in-app video tutorials to make the onboarding process smooth. What is user adoption?

SaaS Payments 79

SaaS Payments Strategy Payment Solutions SaaS 79

User Pilot

JUNE 20, 2023

Cultivating user trust is critical to the success of any long-term product strategy. It also explores 15 strategies that help UX designers build trust in potential users. Some effective strategies for building user trust include: Mapping the customer journey to understand the difficulties users face as they progress through your app.

Payment Methods 90

Payment Methods SaaS Payments Strategy Payment Services 90

User Pilot

APRIL 29, 2024

In this article, we examine what makes SaaS renewal management so important and explore renewal strategies for preventing customer churn and increasing upsells. A good SaaS renewal strategy helps drive customer retention , increases the customer lifetime value , and improves your monthly recurring revenue. Let’s dive right in!

SaaS Payments 79

SaaS Payments Business SaaS Payment Solutions 79

User Pilot

OCTOBER 17, 2023

Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs. Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. Then you can refine your help center resources and use them to provide proactive support and tailored solutions.

Payment Methods 83

Payment Methods Payment Solutions SaaS Payments Payment Services 83

User Pilot

JANUARY 11, 2024

As with every digital product, the first few minutes on your app will determine whether the user sticks with it or abandons it. TL;DR FinTech onboarding involves welcoming new users to your FinTech app and helping them get started with it. Userpilot provides the tools you need to create an interactive, intuitive onboarding environment.

Onboarding 97

Onboarding Payment Services Customer Success Payment Solutions 97

User Pilot

MARCH 24, 2024

TL;DR A user flow is a visual representation of the steps a user takes to achieve a specific goal within a website or app. Discover user paths to app actions. 11 User flow examples to inspire you to create your app flows: Basic user flow chart for logging in. Track user interaction patterns. Track user interaction patterns.

Payment Solutions 96

Payment Solutions Payments Software Review SaaS Payments 96

User Pilot

FEBRUARY 21, 2023

There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. Here are four steps for building a user adoption strategy: Do customer research and create user personas. Add in-app video tutorials to make the onboarding process smooth. What is user adoption?

SaaS Payments 65

SaaS Payments Strategy Payment Solutions SaaS 65

Buffer Resources

DECEMBER 14, 2023

First, the LinkedIn algorithm prioritizes this content format, probably thanks to the visual appeal and subsequent engagement. 0:00 / 0:17 1× They also tend to perform quite well – I’ve only posted a few, but they tend to be one of my top-performing formats, a win for my personal branding efforts.

Social Media 118

Social Media Payment Methods Payment Solutions AI Search 118

Neil Patel

APRIL 2, 2021

You created an app. As a marketer or app creator, you might not know where to start to drive app downloads. You can start gaining traffic through a sponsored app ad campaign. This includes how to use a sponsored ad campaign to get traffic directly to your app through major players like the Apple App Store and Google Play.

Payment Methods 107

Payment Methods Payment Solutions Advertising Mobile 107

User Pilot

APRIL 21, 2024

We also share examples of different conversion paths and optimization strategies. It helps create in-app experiences to optimize user conversions. Try Userpilot and Take Your In-App Experiences to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion path and why is it important?

SaaS Payments 84

SaaS Payments Payment Services Payment Methods Payment Solutions 84

Buffer Resources

APRIL 10, 2024

  Whether you have 3,000 or 300,000 followers, you can monetize your Instagram with the right strategy. 💡 Buffer makes Instagram growth much easier with content planning, scheduling, and engagement tools. Joy Ofodu has set rules for working with brands: only family-friendly stuff. Let’s get into it.

Payments 95

Payments Payment Methods Marketplace as a Service Payment Services 95

Unbounce

JUNE 28, 2022

A big part of ecommerce is using social media to engage audiences and build an authentic brand. Social commerce creates shopping experiences without ever taking customers out of the app. They’re making a purchase from your post right then and there in their favorite social media app. of retail sales overall by 2023.

Payment Methods 144

Payment Methods Development Team Review Scale Social Media 144

User Pilot

SEPTEMBER 14, 2023

The ability to follow up on failed payments without putting customer retention at risk is a delicate task that must be handled carefully. Dunning emails tend to be the most effective way to remind customers about a failed payment and speed up the payment process by offering alternative options.

Payment Methods 83

Payment Methods Payment Solutions Payment Services Payments 83

User Pilot

JUNE 30, 2023

However, it often requires wider changes like cultural adaptation, search engine optimization, or adjustments to the UI, date formatting, currencies, and payment systems. Start building your localization strategy by identifying the right market. This will help them engage with larger and more diverse audiences.

SaaS Payments 82

SaaS Payments Outsourcing Services Payment Solutions Payment Services 82

Neil Patel

MARCH 7, 2021

Drag-and-drop builders, customer analytics, a built-in payment processing system, 24/7 support, and ready-made templates are only the tip of the iceberg when you really look into everything Shopify has to offer. Built-in payment processor : With Shopify, you don’t have to worry about using a third-party payment processor.

Payment Methods 140

Payment Methods Software Review Payment Services Payment Solutions 140

Buffer Resources

MAY 2, 2024

The creator economy is filled with loads of potential for anyone willing to put in the effort and build an attractive-looking brand.    This experience is a powerful reminder of the opportunities that await when you match great content with the right monetization strategy.   What do you want to achieve?

Payments 71

Payments Payment Methods Social Media AI Search 71

BitPay

JANUARY 17, 2024

While this change gives investors another way to bet on Bitcoin, it’s also a positive signal for merchants that accept crypto payments. Bull runs like these can be the best time for merchants to begin accepting crypto payments. This can be an integral part of your marketing strategy. Interested in integrating crypto payments?

Merchant Services 52

Merchant Services Payment Services Payment Methods Payments 52

How To Buy Saas

APRIL 5, 2024

A low cancellation rate, on the other hand, indicates an effective e-commerce system and a positive customer experience. Problems with payment or insufficient payment options. Lack of trust in payment security and data privacy. The higher the ratio, the more potential sales a company loses.

Benchmarks 40

Benchmarks Payment Methods Payment Services Payments 40

Payrix

MARCH 20, 2024

In a market shaped by fierce competition, emerging technologies, and dominating customer expectations, B2B software companies have evaluated many angles of differentiation to keep the attention of their customers. Among the most recent strategies proving successful for software companies is Embedded Payments.

Payments 147

Payments Embedded Payments Payment Services Payment Solutions 147

User Pilot

NOVEMBER 30, 2023

Looking to perform a CRO audit for your website and app? Based on the insights you generate, you can create better experiences for website visitors and users, driving more engagement, conversion, and retention. A detailed audit reveals the state of your platforms, showing your weak points and conversion drivers.

SaaS Payments 87

SaaS Payments Payment Services Payment Methods Payment Solutions 87

Totango

AUGUST 23, 2022

In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy. Then, we’ll consider why B2B touchpoints are useful for customer success teams and why mapping them out is such a powerful strategy. Persuading a customer to try your freemium app.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

User Pilot

DECEMBER 19, 2023

With the emergence of software-as-a-service (SaaS) companies, the role of account managers has also evolved – and gotten harder. In this article, we will go over the responsibilities of a SaaS account manager and share tried-and-true strategies they can implement to drive product growth. What is SaaS account management?

SaaS Payments 82

SaaS Payments Management Customer Lifetime Value SaaS 82

Baremetrics

AUGUST 30, 2021

However, understanding the psychology behind this phenomenon can help you improve not only your approach, but your entire campaign strategy. Take away the pressure The solution is anathema to most marketing strategies: take away the goal of selling anything. So how do we combat these psychological tripwires? Absolutely not.

Payment Methods 98

Payment Methods SaaS Payments Strategy Marketing 98