Stax

JANUARY 8, 2024

For SaaS companies, becoming a payment facilitator (or PayFac) offers a ton of advantages—including but not limited to—boosting retention and profitability while exercising greater control over the customer experience. However, several complex types of risks come along with this. Let’s get started.

Merchant Services 88

Merchant Services Payfac Payment Services SaaS Payments 88

Stax

FEBRUARY 28, 2024

Software-as-a-service (SaaS) businesses need to constantly evolve their offerings to stay fresh and relevant. They must engineer a well-rounded solution that makes handling subscriptions a breeze (and yes, it is as hard as it sounds). How do you add payment processing capabilities to your software?

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Subscription Management Software. 3 Payment Processors.

Payment Services 128

Payment Services Merchant Services Payment Methods SaaS Payments 128

Stax

MARCH 6, 2024

For businesses offering subscriptions, memberships, retainers, and other recurring services, recurring billing is a powerful solution to streamline processes and ultimately enhance revenue generation. Mobile apps make up 53%, and the SaaS market is worth $152 billion. Mobile apps make up 53%, and the SaaS market is worth $152 billion.

Merchant Services 88

Merchant Services Payment Services Payment Methods Payment Features 88

Stax

JANUARY 28, 2024

This business model has now been adapted very well in the internet age, especially in the SaaS (Software-as-a-Service) and eCommerce industries. When you’re offering a product or service that renews at regular intervals, having a billing strategy that aligns with this unique offering is vital. The alternative?

Payment Features 88

Payment Features Payment Methods Payment Solutions SaaS Payments 88

FastSpring

OCTOBER 25, 2023

Q4 sales numbers usually outperform the rest of the year thanks to year-end holidays and their associated shopping cycles — but how much does that trend carry over into software and SaaS sales? We’ve analyzed aggregate sales data to give you insights into just how important Q4 can be for your software, SaaS, or other digital goods business.

SaaS Payments 144

SaaS Payments Payment Solutions Software Review Merchant Services 144

SaaStr

NOVEMBER 3, 2023

We’ll share the answers in today’s brand new episode of CRO Confidential, where our host Sam Blond, partner at Founders Fund, sits down with Toast CRO, Jonathan Vassil to talk about their proven customer acquisition strategies that led to its record-breaking growth. It’s the fastest-growing software business of all time.

Payment Methods 194

Payment Methods Acquisition Scale Payments 194

Neil Patel

JANUARY 11, 2023

Contactless payment methods are tapping into the future of commerce. International Data Corporation (IDC) predicts that 80% of retailers will offer contactless payment and app-based scan-and-pay systems in-store by 2023. When we talk about leaders in the contactless payments space, we must talk about PayPal.

PayPal 80

PayPal Payment Solutions Payment Methods Merchant Services 80

Baremetrics

NOVEMBER 4, 2020

In the early days of running a software company, collecting payments was pretty straightforward. A customer buys a license for your software, and they get the product (either through a download, a CD or even more old school—floppy disks). Enter the world of SaaS billing systems. how you receive the payment).

Payment Solutions 105

Payment Solutions Merchant Services SaaS Payments Systems Review 105

Subscription Flow

MARCH 20, 2024

SimpleCirc stands out as a noteworthy option when looking into subscription management software because of its intuitive user interface and effective subscriber data handling. SimpleCirc’s creative strategy guarantees smooth financial flows, which is advantageous to both consumers and businesses.

Payment Services 106

Payment Services Payments Payment Solutions Payment Methods 106

Stax

DECEMBER 20, 2023

When you research payment solution providers , you’ll start hearing the term “interchange” used when talking about payments. Set rate processing Subscription rate processing TL;DR Interchange fees are not collected by your payment processor or bank; they go directly to the card-issuing banks.

Payment Services 167

Payment Services Merchant Services Payment Methods Payment Solutions 167

User Pilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. In a nutshell, it analyzes software usage patterns.

SaaS Payments 105

SaaS Payments Trends Payment Solutions Payment Methods 105

Stax

DECEMBER 20, 2023

Offering payment processing services is a move that makes sense for a lot of SaaS companies, particularly if your software helps your customers run their business. For example, if you have a project management app, then you can add payment features that allow people to use your software to take payments from their clients.

Merchant Services 88

Merchant Services Payment Services SaaS Payments Payments 88

Neil Patel

DECEMBER 22, 2020

Some of the top US brands spend billions on advertising to secure their internet advertising space. If you can’t keep up with the big companies that spend billions of dollars on their advertising campaigns, there are still a few ways you can get your brand noticed. It’s a quick and effective way to help with brand recognition.

Payment Methods 139

Payment Methods Branding Payment Services Payment Solutions 139

Intercom, Inc.

NOVEMBER 30, 2021

A recent Forrester Consulting study commissioned by Intercom, Drive Conversational Experiences For A Future-Ready Customer Support Strategy , revealed that 54% of teams can’t personalize support with their tech stack and 50% waste time jumping between tools. Strategy first, technology second. Let’s dive in.

Technical Review 249

Technical Review Customer Support Payment Methods Payment Solutions 249

FastSpring

SEPTEMBER 16, 2022

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed. Professional moderation.

SaaS Payments 133

SaaS Payments Payment Solutions Merchant Services Software Review 133

User Pilot

FEBRUARY 22, 2024

This article will walk you through 15 practical strategies to improve customer retention , boost loyalty, and ensure customer satisfaction. Userpilot can help you create advanced segments, monitor product usage , and collect user feedback to improve your strategy. Book a demo to get started! What is customer retention?

SaaS Payments 52

SaaS Payments Payment Methods Strategy Payments 52

User Pilot

OCTOBER 17, 2023

Therefore, they are vital for effective product strategies and ensure resource allocation aligns with customer needs. Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. Then you can refine your help center resources and use them to provide proactive support and tailored solutions.

Payment Methods 103

Payment Methods Payment Solutions SaaS Payments Payment Services 103

Neil Patel

MARCH 12, 2021

Considering building an app? The mobile app industry is expected to be worth more than $407 billion (yes, with a B) by 2026. Meanwhile, the average person has more than 80 apps on their phone. That represents a ton of opportunities for app builders. How to Build Out Your App Idea. How does your app stand apart?

Payment Methods 144

Payment Methods Payment Solutions Payments Sales Hiring 144

Frontegg

MAY 27, 2021

Besides it’s proven business results, this strategy helps empower end-users to get the best possible product for their needs. The 80s and 90s were all about physical purchasing and installation of software CDs and floppy disks. Also, no PLG strategy can work with traditional SaaS indicators. What is Product Led Growth (PLG)?

Payment Solutions 98

Payment Solutions SaaS Payments Payments Scale 98

Stax

FEBRUARY 28, 2024

Even if the consensus is out that it’s okay for merchants to not incur costly transaction fees if accepting credit card payments, it can be difficult to understand how to collect surcharge fees from your customers and retain your customer base. Customers can choose to pay the fees or select an alternative form of payment.

Merchant Services 88

Merchant Services Payment Services Payment Methods Stax 88

FastSpring

MARCH 3, 2021

Bundle pricing is one of the most common pricing strategies out there: it’s used by almost every business in all industries. You need to have the right approach to get a successful result out of this strategy. Pricing bundles are typically classified into two general strategies: pure or mixed. What is bundle pricing?

Payment Methods 78

Payment Methods Payment Solutions Pricing Software 78

User Pilot

FEBRUARY 21, 2023

There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. Here are four steps for building a user adoption strategy: Do customer research and create user personas. Add in-app video tutorials to make the onboarding process smooth. User adoption phases.

SaaS Payments 97

SaaS Payments Strategy Payment Solutions SaaS 97

FastSpring

MARCH 3, 2023

When you’re using a DIY payment solution like Stripe, making it work for your business falls on your developers. From testing out plugins to setting up new payment methods, maintaining Stripe can be very time-consuming. What Is a Merchant of Record and Why Is the MoR Model Great for Software Companies?

Merchant Services 138

Merchant Services Payment Services SaaS Payments Outsourcing Services 138

Neil Patel

APRIL 13, 2021

You built your app idea , you refined the product, and now you’re ready to launch your mobile app. Hold on, if you’ve spent time and resources creating this app, don’t you want to earn something in return? App monetization is essential to the success of your mobile app. 6 App Monetization Strategies.

Payments 85

Payments Payment Solutions Payment Methods Payment Services 85

User Pilot

FEBRUARY 21, 2023

There’re four phases for user adoption: 1) The AHA moment; 2) The activation stage; 3) Secondary onboarding; 4) Brand advocacy. Here are four steps for building a user adoption strategy: Do customer research and create user personas. Add in-app video tutorials to make the onboarding process smooth. User adoption phases.

SaaS Payments 91

SaaS Payments Strategy Payment Solutions SaaS 91

User Pilot

OCTOBER 6, 2022

How can you analyze customer behavior in-app to deliver unparalleled in-app experiences? Customer behavior analysis helps you identify the most valuable users and personalize your marketing strategy to reach them. Design in-app strategies to improve retention based on the collected data.

Payment Solutions 98

Payment Solutions SaaS Payments Underperforming Technical Team Customer Lifetime Value 98

User Pilot

SEPTEMBER 14, 2023

The ability to follow up on failed payments without putting customer retention at risk is a delicate task that must be handled carefully. Dunning emails tend to be the most effective way to remind customers about a failed payment and speed up the payment process by offering alternative options.

Payment Methods 104

Payment Methods Payment Solutions Payment Services Payments 104

ProfitWell

APRIL 23, 2020

The faster you can discover what has changed for them and what they need, the better you can implement solutions to help them get through this challenging time. Immediate strategies to consider. Here are some strategies based on basic customer retention principles to help you get through this challenging time.

Payment Methods 110

Payment Methods Retention Payment Solutions Payments 110

Intercom, Inc.

MARCH 10, 2022

With lockdowns preventing in-store experiences, shoppers have gravitated towards brands that can provide the best online experience possible. In fact, 75% of consumers were more likely to favor brands that exhibited clear and frequent communication during the pandemic. But what’s the best way to stay ahead of these expectations?

Payment Methods 209

Payment Methods Technical Review Payments Payment Solutions 209

User Pilot

JUNE 20, 2023

Cultivating user trust is critical to the success of any long-term product strategy. It also explores 15 strategies that help UX designers build trust in potential users. Some effective strategies for building user trust include: Mapping the customer journey to understand the difficulties users face as they progress through your app.

Payment Methods 98

Payment Methods SaaS Payments Strategy Payment Services 98

FastSpring

FEBRUARY 8, 2023

In this guide, we compare six Recurly competitors and alternatives according to several categories: Subscription management and recurring billing Checkout Global payment processing Reporting and analytics Pricing Customer reviews We’ll start with a deep dive into FastSpring — our end-to-end payment solution (i.e.,

Payment Services 78

Payment Services Payments Payment Methods Merchant Services 78

Subscription Flow

NOVEMBER 7, 2023

The success of your business can be greatly impacted by your choice of payment processing model in the dynamic world of eCommerce and online business. To simplify the intricacies of payment processing, two well-known solutions have surfaced: Payment Facilitators (PayFacs) and Merchants of Record (MoRs).

Merchant Services 59

Merchant Services Payment Services Payment Facilitation Payfac 59

SaaStr

NOVEMBER 21, 2022

Wherever you are in your revenue journey, adopting certain growth strategies can help you keep growing fast. Spotlighting the success of an ICP-focused strategy . Brex then scaled its payments business quickly. Tip #2: Develop and execute an anchor tenant strategy. . Anchor tenant strategy in action at Payrix.

Payments 189

Payments Payment Methods Embedded Payments Scale 189

How To Buy Saas

MARCH 25, 2022

Online Food Ordering System has increased Restaurant’s sales making the businesses earn twofold their incomes. Online ordering system is good for those who have understood the marketing strategy to the best while many bearing brunts for want adequate information for what actually help drive traffic and how it’s done.

Payment Methods 52

Payment Methods Payment Solutions Point of Sale Payment Services 52

User Pilot

MARCH 24, 2024

TL;DR A user flow is a visual representation of the steps a user takes to achieve a specific goal within a website or app. Discover user paths to app actions. 11 User flow examples to inspire you to create your app flows: Basic user flow chart for logging in. Track user interaction patterns. Track user interaction patterns.

Payment Solutions 105

Payment Solutions Payments Software Review SaaS Payments 105

Payrix

MARCH 20, 2024

In a market shaped by fierce competition, emerging technologies, and dominating customer expectations, B2B software companies have evaluated many angles of differentiation to keep the attention of their customers. Among the most recent strategies proving successful for software companies is Embedded Payments.

Payments 147

Payments Embedded Payments Payment Services Payment Solutions 147