SaaStr

SEPTEMBER 10, 2020

What can teams do to bring their themes to life? As I’ve said before, I’ve heard so many good things from Brian and the team at Venrock. And so I started to build some of classic demand gen functions, like BDR team. I’m going to look at the buying team. Who is involved? What needs to be ready?

Scale 171

Scale Sales Hiring Software Review Technical Review 171

SaaStr

NOVEMBER 2, 2019

As for Krish, under Krish’s leadership the team has grown to over 300 people and over 5,000 clients making it one of the next generation in truly global SaaS businesses started in India. Loving our podcast content? * First, what is continuous customer development? What is the process to do it efficiently? Does it have to be in person?

Scale 126

Scale SaaS Payments Sales Recruiting Payment Services 126

SaaStr

DECEMBER 3, 2020

In Today’s Episode We Discuss: * How Sam made his way into the world of SaaS with Dropbox and how that led to his leading the sales and success team today @ Loom. What was Sam’s biggest lesson from scaling the sales team at Dropbox? Sam Taylor: And so, I joined as a sales development rep at Salesforce, best move I ever made.

Scale 175

Scale Sales Hiring Sales Recruiting Sales 175

SaaStr

MAY 23, 2019

Do I have the right team? And also because some people are good at different phases of the company. And just because someone was a right member of the team last year doesn’t mean they’re a right member of the team next year. So second question, do I have the right team? CEO is a funny job, right?

Sales Hiring 122

Sales Hiring Underperforming Technical Team Scale Startup 122

SmartKarrot

AUGUST 31, 2021

Role: Director, Customer Success Location: Remote, San Francisco, CA, US Organization: Salsify As a Director of Customer Success, you will supervise, build and expand the existing Customer Success strategy to enable each member of the team to be the best-trusted advisor for the customers.

Customer Success 19

Customer Success Underperforming Technical Team Technical Review Leadership 19

Sales Hacker

AUGUST 4, 2020

Matt is the founder and CEO of North 6th Agency (N6A), a leading brand communications agency based in New York City. What we do is we align what we call credibility assets, which when you think about it are, historically when you think of a PR firm, their role in helping brands is getting credibility assets. How do you evaluate talent?

Scale 105

Scale Sales Hiring Sales Recruiting Outsourcing Services 105

SaaStr

JANUARY 18, 2023

Drift co-founders David Cancel and Elias Torres share their insights on steering a company to a $1 billion valuation. Lesson 1: Everything is about your team. Every startup needs strong team dynamics to pull through tough times. It’s all about the team 99% of the time and 1% product and process.

Scale 228

Scale Underperforming Technical Team Scaling Interviewing 228

Totango

JULY 1, 2022

For B2B SaaS companies, customer loyalty drives subscription renewals and brand advocacy, making it a critical component of a profitable business model. This blog will look at why customer loyalty is vital for B2B SaaS businesses and how successful companies effectively cultivate it. What Is Customer Loyalty?

B2B 108

B2B B2C Underperforming Technical Team Business 108

SaaStr

MAY 15, 2020

Why does Bridget believe the best starting point for customer success is “company culture and value”? How does company culture impact the quality of customer success? Where do most teams go wrong in implementing the role out of their CS strategy? In practice, what can one do to improve it? What works?

Sales Hiring 195

Sales Hiring Scale Technical Review Outsourcing Services 195

SmartKarrot

JUNE 30, 2022

The phrase – Age of the Customer – was first used by Forrester, who defined it as a customer-obsessed enterprise that concentrates its strategy, energy, and budget on processes that enhance knowledge of and engagement with customers and prioritizes these over maintaining traditional competitive barriers. Like what you are reading?

Acquisition 10

Acquisition Customer Success Technical Review Underperforming Technical Team 10

SaaSX

FEBRUARY 26, 2020

The following are our picks for the top five ways to get your channel partner strategy off the ground in 2020…and to keep it going well into the next decade. Plus, you’ll also be obliged to bring your entire team on board by encouraging your colleagues to roll out the welcome mat and adopt some partner-friendly best practices.

Outsourcing Services 93

Outsourcing Services Strategy Underperforming Technical Team Technical Advisors 93

SaaStr

OCTOBER 22, 2020

As for Ryan, he has spent an incredible 9 years at Okta in numerous different roles starting with running the product marketing team before moving to run the marketing team, leading to his promotion to CMO close to 5 years ago now. How should your strategy change as they move apart? And this schedule really was a team effort.

Sales Hiring 166

Sales Hiring Scale Interviewing Technical Review 166

SaaStr

MARCH 20, 2019

Prior to joining SendGrid, he spent 4 years at Citrix, where he drove the company’s product strategy for cloud infrastructure and server virtualization. How has Jeff seen his original thesis for “developer first” evolve and change with time? What does truly special customer experience look like in the developer first model? *

Underperforming Technical Team 131

Underperforming Technical Team Development Software New CTO 131

Neil Patel

DECEMBER 3, 2020

Even for fully-staffed marketing teams, it can be overwhelming. They can also distill your brand and offer into great campaigns that generate revenue. Before you jump straight to the top email marketing companies and pick one to work with, it’s a good idea to pause first. Great content is the core of any serious email strategy.

Marketing 111

Marketing Outsourced Development Underperforming Technical Team Scale 111

SaaStr

AUGUST 20, 2020

343: Kyle Parrish is the Head of Sales @ Figma, the company that helps teams create, test and ship better designs from start to finish. To date the company has raised over $132M in financing from some of the best in the business including Sequoia, a16z, Index, Greylock and Kleiner Perkins to name a few. What worked?

Sales Hiring 196

Sales Hiring Sales Recruiting Scale Technical Advisors 196

OpenView Labs

SEPTEMBER 3, 2020

There is also a direct impact on employee engagement, which is a key indicator of a healthy company culture. Culture helps a company define itself, attract the right team members and customers, and differentiate in the marketplace. Ask 10 people to define culture, and you’ll likely get 10 different answers.

Scale 98

Scale Scaling Underperforming Technical Team Company Culture 98

SaaStock

FEBRUARY 14, 2019

The SaaStock team will be landing in São Paulo to run the region’s first Pan-Latin American SaaS conference, SaaStock LatAm. In 2016, he co-founded Meetime, an Inside Sales Strategies company and now serves as its CMO, building a powerful branding and content creation operation. Talk: Sales is a Team Sport.

Technical Review 207

Technical Review Scale Entrepreneurship Sales Hiring 207

SaaStr

AUGUST 30, 2019

As for Whitney, she directly leads the organization’s go-to-market efforts, including sales, marketing, business development and customer operations. Whitney is also an advisor to companies funded by the YC Continuity Fund, focusing on enterprise strategy, go-to-market strategy, leadership and execution.

Sales Hiring 130

Sales Hiring Scale Technical Advisors Underperforming Technical Team 130

SaaStr

NOVEMBER 21, 2020

398: Rob Gonzalez is the Co-Founder & CMO @ Salsify, empowering brand manufacturers to deliver the product experiences consumers demand at every point in their buying journey. To date, Salsify has raised over $250M in funding from the likes of Venrock, Underscore, Warburg Pincus, Matrix Partners & Greenspring to name a few.

SaaS Payments 268

SaaS Payments Scale Payment Services Payment Solutions 268

SaaStr

OCTOBER 24, 2019

Jos White of Notion and Christian Lanng of Tradeshift team up to show you how to work within, and sometimes around, rules in the workplace. Join this discussion to learn how to maximize efficiency within your company. Exactly the same strategy. Work smarter, not harder. Want to see more content like this? Christian Lanng : No.

Payments 104

Payments Payment Features SaaS Payments Underperforming Technical Team 104

SaaStr

AUGUST 22, 2020

And so, when thinking about yesterday’s workplace, which is really important to touch on before we get into the future workplace, you have built workplaces for some of the most iconic brands in the world; Pinterest, Zynga, Tesla, what has been your experience? What have you learned from building yesterday’s workplace?

Sales Recruiting 150

Sales Recruiting Cloud CTO Hire Scale 150

Chart Mogul

JULY 1, 2020

Customer development interviews. Customer development interviews, on the other hand, give marketers a clue about what their customers really want or need. Intuit regularly conducts customer development interviews to test design changes and new features. Relevance and added value are key to developing our customer base.

Interviewing 76

Interviewing B2B Marketing Underperforming Technical Team 76

Chart Mogul

JULY 1, 2020

Customer development interviews. Customer development interviews, on the other hand, give marketers a clue about what their customers really want or need. Intuit regularly conducts customer development interviews to test design changes and new features. Relevance and added value are key to developing our customer base.

Interviewing 52

Interviewing B2B Marketing Underperforming Technical Team 52

SaaStr

DECEMBER 10, 2019

Bill Clerico : We kind of instantly became one of the best funded FinTech companies in the Valley. We grew our team by 50% this year, continuing to grow. A lot of companies show trillion dollar market sizes. So I think like anything it’s been good and bad. And I think our team has done that too.

Payment Services 137

Payment Services Merchant Services Payment Solutions Payments 137

SaaStr

OCTOBER 25, 2019

Before Assist, Liat spent 6 years at Twitter where she first hand saw their hyper-growth, managing a team of 40 across New York and SF and also Liat achieved 102% to quota on average every year. Companies often worry about whether to go horizontal or vertical, how does Liat personally think about this choice? Product roadmap?

Sales Hiring 113

Sales Hiring Sales Recruiting Scale Underperforming Technical Team 113