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Average Customer Acquisition Cost: Benchmark by Industry and How to Improve It

User Pilot

Benchmarking this crucial metric against your industry helps you assess your standing relative to your competition. In this article, we’ll delve into the ins and outs of CAC, its industry-specific benchmarks, and the proven practices to improve it. The average CAC varies across industries. What is customer acquisition cost (CAC)?

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How to Measure Growth of a Company [+ Metrics]

User Pilot

Growth is the lifeblood of any company, and it is paramount for any SaaS company. Different types of company growth include: Industry growth assesses your company’s performance by benchmarking against the industry average. Find out potential friction by analyzing the customer journey stages with funnel analysis.

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7 Customer Marketing Strategies to Increase SaaS Retention

ChurnZero

Just look at B2B bemouths like Salesforce, Moz, and HubSpot. These SaaS companies offer comprehensive training programs, resources, and events to their customers and even the larger professional community. To ensure the conversation covers what attendees actually care about, we go straight to the source. That’s no surprise.

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The 12 Essential Sales Metrics You Don’t Want to Miss

InsightSquared

They work tirelessly to assess the funnel quality, sales process adherence, and the overall go-to-market strategy. Funnel Conversion Rate. Conversion rates have long been considered the holy grail of sales metrics. Am I overlooking a certain part of the sales funnel? But, the truth is, time is not on their side.

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Introduction to SaaS Lead Generation

How SaaS Works

The How SaaS Works series simplifies the complex world of software-as-a-service (SaaS) into the practical fundamentals for anyone involved in SaaS. Introduction to Lead Generation SaaS Engine Components The lead generation component of the SaaS engine is analogous to gasoline in an internal combustion engine.

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The Best SaaS Blog Posts and Resources Library

Chart Mogul

For years we have been reading and hand-picking the best SaaS blog posts to share with 24K+ SaaS Roundup subscribers. Subscriber or not, anyone who wants to increase their SaaS knowledge will benefit by reading the curated posts below. In all seriousness though, that’s kinda what Horizontal SaaS promises (or tries) to be.

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Heap for User Analytics: Features, Pricing, and Review

User Pilot

Looking for an effective user analytics tool and wondering if Heap is the best option for your SaaS company? Funnel analysis : So you can visualize the users’ journey through your product. You can use the Funnels, Journey Maps, Engagement, and Retention analysis features for a more detailed look at user behavior.