User Pilot

OCTOBER 15, 2023

Conversion rate is one of the most important metrics to track in SaaS, and that’s why conversion rate optimization is an essential focus for growth in any business. TL;DR A SaaS conversion rate refers to the percentage of visitors who take a desired action on the website or in-app. What is the SaaS conversion rate?

SaaS Payments 94

SaaS Payments Payment Methods Payment Solutions Payments 94

User Pilot

JANUARY 27, 2023

As a SaaS product manager , how do you give users a chance to experience your product value? So why not look at our 15 B2B SaaS free trial best practices that will help you boost your conversion rates? In contrast, freemium requires no payments whatsoever but offers limited functionality. Or are your trials paid?

SaaS Payments 93

SaaS Payments B2B SaaS Payment Solutions 93

OPEXEngine

MAY 18, 2021

We’ve talked to dozens of our SaaS customers, as well as investors to learn more about what is happening with these key metrics. SaaS metrics are viewed differently at different stages of growth and for different sales models, primarily whether a company is selling into an SMB or enterprise marketplace.

SaaS Payments 98

SaaS Payments Metrics Payments Payment Services 98

OPEXEngine

FEBRUARY 1, 2022

When it comes to IPOs, 2021 was an excellent year for SaaS companies. Accelerated digital transformation across industries put SaaS companies firmly on the hypergrowth path. According to Gartner , the SaaS industry has grown from $35 billion in 2015 to $145 billion in 2021. Focus on a multi-year horizon.

SaaS Payments 52

SaaS Payments Payment Services Payment Solutions SaaS 52

OPEXEngine

JUNE 11, 2020

You hear the terms SaaS, subscription, term licenses and perpetual license software tossed around frequently. At OPEXEngine, we pull apart the different nuances of each business model to make sure we are benchmarking companies correctly. In addition, it affects cash flow.

SaaS Payments 52

SaaS Payments Payment Solutions Subscription Payment Features 52

Tom Tunguz

SEPTEMBER 21, 2014

This post is part of a continuing series evaluating the S-1s of publicly traded SaaS companies in order to better understand the core business and build a library of benchmarks that might be useful to founders. All of the businesses we’ve looked at in the past have been purely SaaS businesses.

Benchmarks 100

Benchmarks SaaS Payments Metrics Scale 100

User Pilot

OCTOBER 5, 2023

Reducing the CAC payback period can help SaaS companies boost their financial performance and drive growth. TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. There are 3 main reasons why a SaaS company should track the CAC payback period.

SaaS Payments 96

SaaS Payments Customer Lifetime Value Payment Solutions Acquisition 96

Baremetrics

SEPTEMBER 15, 2021

In SaaS, you need to calculate the growth rate for a handful of different metrics. One easy way to do this is to use Baremetrics to calculate the growth rates for your SaaS metrics. What are the most important growth rates in SaaS? What are the most important growth rates in SaaS? What is a Growth Rate?

SaaS Payments 81

SaaS Payments Payment Features SaaS Payments 81

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

User Pilot

MARCH 26, 2024

To make your life a little bit easier and help you choose the best digital analytics tool for your SaaS, we’ve produced a guide of 15 excellent analytics platforms available on the market in 2024. The path analysis tool in Userpilot enables teams to analyze user behavior by observing the entire customer journey users take inside the product.

Artificial Intelligence 52

Artificial Intelligence SaaS Payments Payment Solutions Payment Services 52

OPEXEngine

MARCH 15, 2022

In the first 10 years of the SaaS industry, US SaaS companies didn’t need to go overseas to build highly valuable companies. But that dynamic has changed in lockstep with the growth of the SaaS market. High Growth SaaS Companies Get A Significant Portion of Revenues Internationally. Source: OPEXEngine. Market Dynamics.

Payment Services 40

Payment Services SaaS Payments Merchant Services Payments 40

OPEXEngine

FEBRUARY 22, 2022

There are many ways to classify SaaS companies, but differentiating companies based upon who their customers are presents the best approach for measuring performance and driving success for SaaS businesses. SMM SaaS Company Overview & Market Dynamics. SMM SaaS Company Overview & Market Dynamics. Enterprise.

SaaS Payments 52

SaaS Payments Payment Services Payment Methods Marketplace as a Service 52

Baremetrics

SEPTEMBER 9, 2021

When discussing the financial metrics for a SaaS company, revenue vs. profit is among the most common comparisons encountered. When a SaaS product or service has been developed, tracking the ROI (return on investment) involves always keeping revenue vs. profit at the top of mind. Table of Contents. What is revenue?

Payments 103

Payments Revenue Payment Services SaaS Payments 103

OPEXEngine

JUNE 9, 2020

In this third installment of our blog series ‘React, Adjust, Recover – Strategies for Professional Service Organizations During the COVID-19 Outbreak’, we focus on strategies to help businesses recover faster as restrictions begin to lift. So, what are some of those strategies for professional service organizations?

SaaS Payments 59

SaaS Payments Payment Services Technical Review Payment Methods 59

CustomerSuccessBox

MARCH 25, 2021

Let’s see the process of acquiring new customers. They’ve moved down your marketing and sales funnel and have finally invested in your software. . Acquiring your customers is just a first step in the fruitful partnership process and retaining them is the next big thing. Financial Mathematics of a SaaS business model.

Retention 52

Retention SaaS Payments B2B Business 52

OPEXEngine

JANUARY 14, 2020

The typical SaaS company grows faster, loses more money, and has a higher valuations than product sale companies. Public SaaS Companies. -8%. High-growth SaaS companies are often unprofitable. However, many unprofitable SaaS companies are cash flow positive because of the upfront SaaS payments by B2B clients.

SaaS Payments 59

SaaS Payments SaaS Scale Customer Lifetime Value 59

ChurnZero

JUNE 19, 2020

To answer that and more, we invited SaaS Capital’s Managing Director, Rob Belcher, and Software Equity Group’s Managing Director, Allen Cinzori, to join us for a webinar. What data you need to get the investment in your Customer Success team. Speakers: Rob Belcher , Managing Director, SaaS Capital. Q&A Recap.

SaaS Payments 72

SaaS Payments Retention Metrics Payment Solutions 72

User Pilot

MARCH 31, 2023

How do you build a successful free-to-paid conversion strategy for your SaaS? 15% is a good free trial conversion rate for SaaS products. 15% is a good free trial conversion rate for SaaS products. There are four different types of free trial models in SaaS: freemium, opt-in, opt-out, and reverse trial.

Strategy 83

Strategy SaaS Payments Payment Solutions Payment Methods 83

Baremetrics

MAY 7, 2019

More recently, the concept of “fund-strapping,” aka taking outside investment or external funding options with the intention of not having to raise any more funding again, has become another viable option for businesses. Build your startup in a way that you don’t need investment. TinySeed , Earnest Capital , and Indie.vc

Finance 111

Finance Startup SaaS Payments Payment Methods 111

Baremetrics

JULY 30, 2021

Within their platform, users can manage various aspects of their online customers such as subscription, recurring billing, invoicing, payments, accounting, taxes, and more. Baremetrics on the other hand monitors subscription revenue for businesses that bring in revenue through subscription-based services. Table of Contents.

Systems Review 52

Systems Review Technical Review Payment Features Payments 52

User Pilot

APRIL 24, 2024

SaaS renewals can be a breath-holding moment. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service. TL;DR SaaS renewals includes the process of renewing a subscription to an online-hosted software service.

SaaS Payments 83

SaaS Payments Retention Payment Services Payment Solutions 83

ProfitWell

OCTOBER 16, 2019

It’s the question on every SaaS founder’s lips: Is my churn rate too high? So how do you know what a healthy churn rate is for your SaaS company? Zuora’s 2019 Subscription Economy Index reports average customer churn rates across a number of different industries, ranging from Business Services on the low end (16.2%

Churn 55

Churn SaaS Payments Payments Payment Methods 55

Baremetrics

JUNE 17, 2021

Data Enrichment is the process of adding value to your already existing data by providing supplementary information and context. All the data your startup needs Get deep insights into your company's MRR, churn and other vital metrics for your SaaS business. Try Baremetrics free. Table of Contents.

Data 96

Data Scale Payment Methods Payment Solutions 96

ProfitWell

NOVEMBER 15, 2019

Taking advantage of SaaS tools will help you accomplish this. If you aren’t using SaaS tools yet, by the end of this article you’ll understand why you should. There are a wide number of reasons why SaaS tools are taking over. SaaS tools are easy to use and come equipped with updated features. Avoiding SaaS tool bloat.

Retention 56

Retention Pricing SaaS Payments Payment Methods 56

Baremetrics

AUGUST 5, 2021

Salaries, web hosting fees, transportation, software subscriptions, equipment purchases, hardware repairs, advertising fees etc are just some of the types of costs that compose a SaaS company’s expenses. Grow your SaaS or Subscription Business using Baremetrics. Total Expenses are also one of the key metrics for growth analytics.

Payment Methods 85

Payment Methods Management Payment Solutions Payments 85

BrightBack

JUNE 30, 2020

Today Brightback is launching Experience Manager in beta, a way subscription managers can easily implement retention tactics we’ve rigorously tested with direct-to-consumer and SaaS businesses over the past 18 months. How we took an iterative approach to success.

Payments 52

Payments Management Payment Methods SaaS Payments 52

OPEXEngine

NOVEMBER 9, 2021

The contracts are identical twelve-month contracts except for the payment terms. Contract B relaxes payment terms to monthly payment, 12 monthly installments for the next year. All of the sales and marketing dollars invested to obtain persuade the buyer to put digital ink to pdf have been recouped immediately.

Sales Hiring 52

Sales Hiring Scale Payments SaaS Payments 52

Chart Mogul

SEPTEMBER 19, 2019

SaaS founders and operators need help structuring and understanding the importance of sales basics. It’s a collection of your processes and practices that help you achieve your sales targets and continually improve your sales organization. And now, some on the how and the who : How is sales involved in that process?

Sales Hiring 93

Sales Hiring Scale Sales Recruiting Startup 93

ProfitWell

MARCH 12, 2020

You can find the full data breakdown and benchmarks linked here if you're interested in digging a bit deeper. Not the most original name for the service, but we’re here for it nonetheless…). Companies with more than five plans are seeing 40-50% higher ARPU on a relative basis than those companies with less than five plans. Not exactly.

SaaS Payments 52

SaaS Payments Payment Services Payments Venture Capital 52

OPEXEngine

MAY 4, 2021

Corporate finance experience is declining, while investment banking is rising, as a path to the CFO seat, CFO Dive data shows. The newer path to CFO is through investment banking. ” Of 53 software-as-a-service (SaaS) CFOs that CFO Dive covered over the past year, almost 30% started out in investment banking. .

Payment Services 52

Payment Services Finance Communication Strategy 52

OPEXEngine

OCTOBER 23, 2020

Weaker demand, slower sales cycles, and customer insistence on pricing concessions and payment deferrals have conspired to cloud the outlook for many tech companies’ growth. With so much capital available, many companies took advantage and invested heavily in growth in an effort to rapidly acquire customers and scale their business.

Technical Review 52

Technical Review Scale Payment Services Marketing 52

Baremetrics

NOVEMBER 2, 2021

Shopify is a huge opportunity for developers looking to expand into the micro-SaaS space. To get the most out of the time and money invested into their apps, Shopify App Developers need to track the core metrics of their industry. It is one of the core metrics of micro-SaaS companies that use a subscription revenue model.

Payment Solutions 98

Payment Solutions Outsourced Development Underperforming Technical Team Metrics 98

OPEXEngine

JULY 28, 2020

It often seems as if traditional strategy development processes have no place in the fast-moving, always changing technology industries. It’s not really surprising that so many tech company executives punt on the traditional corporate strategy process. What they don’t do is get bogged down in process or complexity. At a Glance.

Payment Solutions 52

Payment Solutions Strategy Payment Services Scale 52

Outseta

AUGUST 31, 2018

We now support Stripe as a payment gateway. When we launched our subscription billing and management functionality, we initially partnered with Forte Payment Systems as our payment gateway. As a result, adding Stripe as a payment gateway very quickly became the most requested feature from our users. Indie.VC - Indie.VC

Payments 40

Payments Payment Solutions SaaS Payments Payment Methods 40