SaaSOptics

AUGUST 11, 2022

Rising inflation and a weak stock market are causing investors to be more careful with their financing, and without a plan to manage your cash runway effectively, you’re putting both yourself and your company at risk. We’ve teamed up with Todd Gardner of SaaS Capital, to create this Equity Calculator. It just works.

Scale 97

Scale Scaling Technical Review Venture Capital 97

OpenView Labs

FEBRUARY 3, 2022

As part of our last three annual finance and operating benchmarks surveys, we’ve asked nearly 2,000 startup founders and leaders of B2B SaaS businesses this simple question: “What’s keeping you up at night?”. This data point isn’t like our typical benchmarks. This aligns closely with how important growth has become.

Sales Hiring 82

Sales Hiring Sales Recruiting Scale Startup 82

OPEXEngine

NOVEMBER 21, 2019

During the annual budget and planning process, SaaS Finance leaders focus on making sure that resources are allocated appropriately across the company so the company achieves its performance goals – usually revenue and profitability goals – for the upcoming year. Magic Number. The larger the company, the higher the multiple, ie.,

Sales Hiring 45

Sales Hiring Underperforming Technical Team Scale Customer Lifetime Value 45

ProfitWell

NOVEMBER 12, 2019

Building a strong pricing strategy starts with hiring a professional team to conduct a pricing audit. A pricing audit assesses your subscription business’ pricing process to ensure consistency across similar accounts, maximize profitability, and benchmark against other companies. What does your revenue look like? Monetization.

Payments 45

Payments Pricing Underperforming Technical Team SaaS Payments 45

Sales Hacker

JANUARY 11, 2018

Yet the best salespeople are able to operate as adept project managers who successfully guide everyone on the team to complete tasks well within expectations, and high-performing sellers who consistently meet revenue targets — share a surprising number of things in common. 3) Discipline. 4) Time Management. That’s just a fact.

Management 97

Management Underperforming Technical Team Social Media Benchmarks 97

SaaStr

APRIL 16, 2020

In Today’s Episode We Discuss: * How Carolyn made her way across the pond from Head of US Communications at Orange to GM of Method in SF to then playing a key role in the marketing team at PagerDuty? * Does it have to be tied to a number directly tied to revenue? How are PagerDuty shifting their strategy? What tools do they use? *

Scale 184

Scale Underperforming Technical Team Leadership Branding 184

SaaStr

OCTOBER 31, 2019

Before I joined the venture capital industry many years ago, I was a software developer, and I worked for a startup around the 2000 time period. You can’t talk with a founder without talking about financing. Our recommendation is that you think one financing ahead. I think it’s a really staggering stat.

Cloud 101

Cloud Scale AWS Machine Learning 101

Sales Hacker

SEPTEMBER 4, 2018

Gain a new customer, you increase revenue. An Accenture study found that the cost of customer attrition due to poor customer service in the U.S. Bain & Company found that companies providing excellent customer experiences grow their revenues 4-8% better than market average. Drive revenue. alone was at $1.6

Customer Success 56

Customer Success Scale Technical Review Systems Review 56

Chart Mogul

SEPTEMBER 15, 2023

Benchmarks across the PLG user journey The hardest part of PLG might actually be… marketing?! How To Trick Investors & VCs by Only CFO The purpose of this post is not to educate you on how to commit/detect fraud, but to help you understand some of the accounting/finance nuances that might deceive investors. Forget about Threads.

Scale 52

Scale Underperforming Technical Team Sales Hiring SaaS 52

Sales Hacker

OCTOBER 13, 2020

Managing a technical team as a non-technical person [24:13]. Okay, it’s not that easy, but Sapper Consulting has built REGIE to keep the promise of sales enablement alive and keep your team doing what they do best, which is winning. Do you create broader richer data sets and sell those back to companies for benchmarking purposes?

Marketplace as a Service 94

Marketplace as a Service CTO Hire Sales Recruiting Data 94

Sales Hacker

OCTOBER 7, 2021

Never believe that doubting yourself is a bad thing. That company only lasted another year before they were out of business, so it was a poor use of my energy, time, and being away from my family – a lesson I work to pass on to others new in roles today. Invest in your development internally and externally. Hang Black.

Scale 130

Scale Sales Recruiting Sales Hiring VP of Engineering 130

SaaSOptics

MAY 6, 2022

Customer Core —to maintain and develop customer relationships. Anthony defines these four core areas as the “finance and stakeholder ecosystem.” Everything in the finance and stakeholder ecosystem begins with the financial core (AKA, your accounting, budgeting, and SaaS metrics tools). Financial Core. People/HR Core.

SaaS 76

SaaS Scale Underperforming Technical Team Forecasting 76

ProfitWell

DECEMBER 3, 2019

Going into the pursuit of funding without a plan can lead you nowhere—or, even worse, leave you saddled with a funding plan that’s bad for you and your business. Injecting cash into a venture without a clear strategy, revenue, or proven product-market fit can lead to all sorts of problems: Investor expectations can become overwhelming.

Venture Capital 56

Venture Capital Scale SaaS Benchmarks 56

Intercom, Inc.

MARCH 4, 2021

But landing financing is almost impossible without a strategy, an idea of the market, and a clear vision for your company. ” And because of my background in business solutions, business development, marketing, communications, education, I’m used to planning. Media is good and bad, and we know that.

Outsourcing Services 151

Outsourcing Services Outsourced Development Business Scale 151

ChurnZero

NOVEMBER 2, 2018

Net Promoter Score was first developed by Fred Reichheld, Bain & Company and Satmetrix in 2003. NPS – which is sometimes referred to as the “ The Ultimate Question ” – is a customer satisfaction benchmark that measures how likely your customers are to recommend your business to friends, colleagues, and other contacts.

Scale 95

Scale VP of Engineering Underperforming Technical Team Churn 95

SaaStr

OCTOBER 24, 2019

Jos White of Notion and Christian Lanng of Tradeshift team up to show you how to work within, and sometimes around, rules in the workplace. Because there is not benchmarks. I don’t think your revenue and your revenue growth is the only way to value a business. Work smarter, not harder. Is this good enough?

Payments 104

Payments Payment Features SaaS Payments Underperforming Technical Team 104

User Pilot

JANUARY 15, 2021

You need to make sure they are SMART, quantitative and benchmarked. 51% of people will never return to a company that they’ve had a bad experience with. If it generates revenue, then revenue should definitely be a KPI! What KPIs are used in Product Analytics? How to do Product Analytics. But look out for vanity metrics !

SaaS Payments 63

SaaS Payments Payment Solutions Payments Underperforming Technical Team 63

SaaStr

JULY 10, 2021

So let’s take a look back to a deep dive with the CEOs on what they learned building their first senior teams: ———-. As a founder/CEO, building your first management team is something that you often lose sleep over. What makes you feel that you need to level up your management, set up your first management team?

Sales Hiring 257

Sales Hiring Underperforming Technical Team Development Team Review CTO Hire 257

Chart Mogul

MAY 4, 2018

Dave Sheen — SVP Finance, Vestwell. Team alignment around revenue metrics and building a data-driven team. Today, Movable Ink is about a 200-person team. As a result of this, the management team defined “net expansion” as a key focus metric. app response times) and development goals (e.g.,

Underperforming Technical Team 40

Underperforming Technical Team Churn Systems Review Engineering 40

OpenView Labs

MAY 20, 2019

Salesforce, which turned 20 in March, surpassed $13 billion in annual revenue this year. That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). SaaS is now ubiquitous. Not surprisingly, most struggle to break through.

Scale 70

Scale Startup Technical Review Software Review 70

OpenView Labs

MAY 20, 2019

Salesforce, which turned 20 in March, surpassed $13 billion in annual revenue this year. That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). SaaS is now ubiquitous. Not surprisingly, most struggle to break through.

Scale 51

Scale Startup Technical Review Software Review 51

OpenView Labs

MAY 20, 2019

Salesforce, which turned 20 in March, surpassed $13 billion in annual revenue this year. That’s certainly true in developer tooling (AWS), sales and support (Salesforce), MarTech (Adobe), commerce (Square), HR tech (Workday) and even vertical markets (Veeva). SaaS is now ubiquitous. Not surprisingly, most struggle to break through.

Scale 40

Scale Startup Technical Review Software Review 40

SaaStr

JULY 19, 2019

What benchmarks should startups bake into the agreements? * Having built numerous successful remote teams, what have been Peter’s biggest learnings in what it takes to successfully build remote teams? And so really it became a bad habit. Why is it no longer to come into large enterprises with a small contract and expand?

VP of Engineering 135

VP of Engineering CTO Hire Technical Review Sales Hiring 135