article thumbnail

From 0 to $10m ARR, At What Point Do We Start Hiring and Whom?

SaaStr

Dear SaaStr: From 0 to $10m ARR, At What Point Do We Start Hiring and Whom? From 0 t o $ 10M ARR, the hiring roadmap is critical because every hire has a disproportionate impact on your trajectory. Heres how Id break it down: 0 t o $ 1M ARR: Founder-Led Everything Sales : Founders should lead sales.

article thumbnail

Dear SaaStr: My CAC Has Doubled Over The Last Year. Should I Stop Hiring?

SaaStr

Should I Stop Hiring? But … if growth remains strong and the burn rate overall is manageable and isn’t growing out of control, maybe don’t fully tap the brakes. Here’s how I’d approach it: Segment Your CACs Too many start-ups and even bigger B2B companies don’t do this. You have to.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Vertical SaaS Gold Rush: Why Non-Tech B2B Is Growing 250%+ Faster

SaaStr

Overall, public B2B companies are struggling, with growth falling to new lows. A plumbing company isn’t hiring a Chief AI Officer. But that’s overall. The ones selling outside of tech? Many are doing pretty, pretty, well. At Least Right Now. Non-tech industries? They’re not there yet.

article thumbnail

MongoDB at $2B+ ARR: 5 Epic Learnings from Q1 2026 That Every B2B Leader Should Study

SaaStr

Here are 5 top takeaways every B2B leader should internalize: 1. MongoDB recently dropped its Q1 2026 results, and well … Mongo is back. At $549M quarterly revenue (22% YoY growth), they’re proving something important: you CAN still grow 20%+ at massive scale.

Scale 267
article thumbnail

AI Agents in B2B: Top 10 Learnings from Aaron Levie, CEO of Box and IBM’s VP of AI

SaaStr

At SaaStr’s packed AI Summit 2025 , Box CEO Aaron Levie and IBM VP of AI Raj Datta did a deep dive together with SaaStr’s Jason Lemkin on how B2B companies should think about AI agents. ” For B2B companies, this changes everything. This democratizes enterprise sales in unprecedented ways.

AI 222
article thumbnail

Most SaaS Apps Are Just Getting Starting With AI. 2025 Will Be Radically Different.

SaaStr

Agentforce at Salesforce is Benioffs #1 push but its literally just getting started: Salesforce: Actually We’re Going to Hire 2,000 Sales Execs Now To … Sell AI Lets be clear: a lot of SaaS and B2B apps are still experimenting with AI. The same with other leaders. Or at least, in the beta phase.

AI 329
article thumbnail

Dear SaaStr: How Should Founders Build Their First Customer Success Team?

SaaStr

Here’s how early-stage founders should approach it: Hire Early, Even Before It Feels Necessary Don’t wait until churn becomes a problem. Customer Success should be a single-digit hire—ideally, your first 5-10 employees should include at least one CS hire. You will run out of time to do this right as founders.