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From 0 to $10m ARR, At What Point Do We Start Hiring and Whom?

SaaStr

Dear SaaStr: From 0 to $10m ARR, At What Point Do We Start Hiring and Whom? From 0 t o $ 10M ARR, the hiring roadmap is critical because every hire has a disproportionate impact on your trajectory. Heres how Id break it down: 0 t o $ 1M ARR: Founder-Led Everything Sales : Founders should lead sales.

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Dear SaaStr: My CAC Has Doubled Over The Last Year. Should I Stop Hiring?

SaaStr

Should I Stop Hiring? But … if growth remains strong and the burn rate overall is manageable and isn’t growing out of control, maybe don’t fully tap the brakes. Here’s how I’d approach it: Segment Your CACs Too many start-ups and even bigger B2B companies don’t do this. You have to.

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Dear SaaStr: How Should Founders Build Their First Customer Success Team?

SaaStr

Here’s how early-stage founders should approach it: Hire Early, Even Before It Feels Necessary Don’t wait until churn becomes a problem. Customer Success should be a single-digit hire—ideally, your first 5-10 employees should include at least one CS hire. You will run out of time to do this right as founders.

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AI Can’t Sell Yet. But It’s Probably Already “Smarter” Than Much of Your Sales Team

SaaStr

On everything from how to hire a great VP of Sales, to reviewing investor memos, to helping (many!) Not for selling per se, but for answering sales-related questions. So we do love our SaaStr AI. It’s not perfect, but in its first month alone, it’s answered over 6,000 chats and questions from the SaaStr community!

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Most SaaS Apps Are Just Getting Starting With AI. 2025 Will Be Radically Different.

SaaStr

Agentforce at Salesforce is Benioffs #1 push but its literally just getting started: Salesforce: Actually We’re Going to Hire 2,000 Sales Execs Now To … Sell AI Lets be clear: a lot of SaaS and B2B apps are still experimenting with AI. The same with other leaders. Or at least, in the beta phase.

AI 325
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The Top 3 Reasons AI Sales Tools “Don’t Work” (Spoiler: They Actually Do)

SaaStr

✨ Lemkin (@jasonlk) June 16, 2025 The Top 3 Reasons AI Sales Tools “Don’t Work” (Spoiler: They Actually Do, If You Use The Tools Properly) I get this question at least 3x a week: “Jason, we tried AI sales tools and they just don’t work. I’ve been in B2B and Saa sales for 15+ years.

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How Windsurf / Codeium Built a Billion-Dollar AI Company and a Winning Sales Machine

SaaStr

5 Key Learnings from Scaling from 3 to 75 Go-To-Market Team Members in Less Than 12 Months The latest SaaStr CRO Confidential is out and Sam Blond did a great deep dive with Graham Mareno, VP of Worldwide Sales at Codeium. Create Compelling Economic Incentives For sales talent, compensation is critical.