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Thanks to Onboard, Paddle, Qwilr, and Upzelo for Sponsoring SaaStr Europa 2023!

SaaStr

We’ll see 2,500+ of the best SaaS founders, execs, and VCs June 6-7 at 2022 SaaStr Europa ! That’s why we give boards and leadership teams an elegant solution that simplifies governance. Paddle offers SaaS companies a completely different approach to their payments infrastructure. Grab tickets here. .

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13 Ways to Satisfy Customer Needs and Exceed Customer Expectations

User Pilot

Deliver exceptional customer support using AI and self-service resources. Cultivate a customer-centric culture from leadership down. Customer needs are desires, requirements, and expectations customers have when they look for a product or service. Personalize experiences for different customer segments.

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Why We Created a Slack Community for SaaS and Software Professionals

FastSpring

In our first post about our online community , we mentioned launching the Global SaaS Leaders Slack group because we saw a need for the kind of software-and-SaaS-focused community we’d want to be a part of. Our Guiding Principle: Our Software and SaaS Community Must Be Good for You in Order for It to Succeed.

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Here’s Who’s Hiring a VP of Sales in January

SaaStr

To help you with your search, we’ve compiled a list of sales leadership opportunities from around our community to help connect leading startups with the best candidates. . Swagup , a SaaS startup streamlining swag creation and distribution for brands, is looking for a veteran sales leader to accelerate their growth.

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Taking a $4B Company from Consumer to B2B with Pluralsight (Video + Transcript)

SaaStr

We all know and could name several successful B2C and B2B companies. That was in 2010, and we committed the company to go big with this cloud-based SaaS business model that would allow us to reach individuals anywhere in the world. Can you enable that?” Want to see more content like this? Join us at SaaStr Annual 2020.

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The Latest in VC Funding + Scaling SaaS: An AMA with SaaStr CEO Jason Lemkin (Pod 581)

SaaStr

I think it’s a challenge to folks that think we are in some sort of terrible downturn for SaaS and cloud. While Azure and Google Cloud grew at record rates, Shopify for example, its SaaS business only grew 10% last quarter. Colin here, CEO of a startup, B2B SaaS, and raising a seed round right now.

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SaaS Upselling Techniques: How To Do It Right (Tips + Examples)

Incredo

Prologue to SaaS upsell Three months ago when you had only 600 subscribers, you chose a pricing plan that allowed you to send emails to a maximum of 2,000 users. Let’s finally find out what’s the difference and focus on the most rewarding SaaS upselling techniques. Yeah, revenue. Recurring revenue.