Blulogix

FEBRUARY 27, 2024

Regulatory Landscapes: Navigating the legal aspects of subscription billing and monetization, the whitepaper offers insights into ensuring compliance across different jurisdictions while maintaining agility in business practices. The whitepaper is available for you on BluLogix.com, no registration required.

AI Search 88

AI Search Machine Learning Artificial Intelligence Blockchain 88

SaaStr

SEPTEMBER 8, 2022

Intellum is an Atlanta-based learning technology company that combines the best of customer experience with customer education to help large brands and fast-moving companies increase revenue, improve customer retention and decrease support costs. Take advantage of automation to manage your security assessments and NDAs.

SaaS Payments 207

SaaS Payments Payment Services PayFac as a Service Payfac 207

Blulogix

FEBRUARY 9, 2024

Enhanced Customer Retention: Recurring revenue models foster long-term customer relationships. Regulatory Compliance and Data Security : Subscription models often necessitate handling sensitive customer data and navigating a complex landscape of regulations.

Revenue 52

Revenue Business compliance B2B 52

FastSpring

DECEMBER 9, 2022

Without a MoR, your company will have to keep track of and ensure compliance with all local taxes and regulations in any country or region where you have customers. If something goes wrong with taxes, local compliance, chargebacks, authorization rates, etc., Retention Management. Chargify: Subscription Management for B2B SaaS.

Payment Services 144

Payment Services Merchant Services Payment Methods SaaS Payments 144

Blulogix

FEBRUARY 20, 2024

Smart contracts automate billing processes, ensure contract compliance, and provide an immutable record of transactions, fostering trust between businesses and their customers. Enabling Agile Monetization Through Advanced Platforms appeared first on BluLogix.

Payments 52

Payments Payment Services Artificial Intelligence Technology 52

Blulogix

FEBRUARY 9, 2024

This complex process involves applying the right tariffs and discounts, considering customer-specific agreements, and ensuring compliance with regulatory requirements. Customer Satisfaction: Fair and transparent billing practices are key to customer satisfaction and retention in subscription models.

Data 52

Data Scale compliance B2B 52

Blulogix

FEBRUARY 21, 2024

Customer Management Features: Effective customer management capabilities, including support for self-service portals, personalized communication, and customer lifecycle management, are essential for enhancing customer satisfaction and retention. and employs robust security measures to protect sensitive customer data and financial information.

Payment Features 52

Payment Features Underperforming Technical Team Operational efficiency. Technical Review 52

Blulogix

JANUARY 24, 2024

Customer Retention: Consider the impact of enhanced customer experiences on subscriber retention rates. Compliance Costs: Calculate potential savings related to compliance with tax regulations. Data-Driven Decisions: Factor in the value of data-driven insights in optimizing pricing and offerings.

Subscription 52

Subscription Payment Features compliance Customer Lifetime Value 52

Software Platform Consulting

JUNE 3, 2019

Welcome to the last, and most important, in my series of posts on metrics unique to Enterprise-Driven B2B Networks. Every enterprise-driven B2B network proudly tells you they are great at enabling your enterprise’s suppliers. higher the retention rate for suppliers. Suppliers Per Buyer. higher the suppliers’ NPS will be.

SaaS Payments 40

SaaS Payments B2B Enterprise Metrics 40

Stax

JANUARY 31, 2024

Compliance and Regulation: Changes in regulations or compliance requirements can also influence interchange rates. Improve your customer retention strategies. Level 3 interchange rates apply to transactions that meet specific detailed reporting requirements, usually for business-to-business (B2B) and government transactions.

Payment Services 88

Payment Services Merchant Services Payment Methods Accept Credit Card Payments 88

Stax

FEBRUARY 28, 2024

But if you’re a B2B solution, there’s a high likelihood that businesses will be interested in being able to accept customer payments, rather than just sending them a PayPal link or to a generic payment gateway. This is where an advanced B2B subscription management platform comes in. Key advantages include: Customer retention.

Payments 88

Payments SaaS Payments Payment Services Merchant Services 88

Blulogix

JANUARY 24, 2024

Customer Retention: Consider the impact of enhanced customer experiences on subscriber retention rates. Compliance Costs: Calculate potential savings related to compliance with tax regulations. Data-Driven Decisions: Factor in the value of data-driven insights in optimizing pricing and offerings.

Subscription 52

Subscription Payment Features Systems Review Customer Lifetime Value 52

Subscription Flow

MARCH 20, 2024

In today’s increasingly digitalized financial landscape, where worries regarding data security as well as regulatory compliance are critical, this component is essential. SubscriptionFlow efficiently manages transaction complexity for companies that serve both individual readers and businesses (B2B and B2C).

Payment Services 85

Payment Services Payments Payment Solutions Payment Methods 85

Subscription Flow

NOVEMBER 20, 2023

Enhanced Client Retention: Businesses can actively engage and retain customers with the help of subscription management. Paddle is an all-in-one solution that streamlines business operations by combining tax compliance, payment processing , and subscription management.

Payments 59

Payments Payment Features Payment Services Subscription 59

FastSpring

OCTOBER 27, 2021

We primarily focus on customer retention strategies over the holiday season,” said Eden Cheng, co-founder of PeopleFinderFree, “especially during a time in the year when so many of our competitors are trying to attract new leads.”. “For Repeat customers also get several charges waived for our services,” CEO Gary Tailor explained.

Customer Lifetime Value 78

Customer Lifetime Value Payment Solutions SaaS Payments Payment Services 78

User Pilot

APRIL 6, 2023

In this article, we will explore: How to leverage AI tools for customer success and retention. Look out for a detailed data privacy policy and compliance with data security regulations such as SOC 2. His interests include conversion-driven long-form SEO content, B2B copywriting, and target audience research.

AI 98

AI Customer Success ChatGPT Management 98

SaaStr

DECEMBER 31, 2019

Prior to that, she has 13 years of B2B and B2C experience in Silicon Valley and has led marketing teams at Dropbox, Salesforce and Nvidia. Can I go home and complete my work in a secure way that B2B requires, but in a very streamlined and easy way from a user point of view? Ciara : Thank you guys for being here.

Enterprise 131

Enterprise Underperforming Technical Team Scale B2B 131

User Pilot

NOVEMBER 25, 2023

Looking for a good retention analytics tool and wondering which one of Heap, Amplitude, and Mixpanel is the best option for your SaaS company? There are plenty of tools for retention analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

Retention 85

Retention Software Review Technical Review Scale 85

ChurnZero

DECEMBER 27, 2019

6 Customer Retention Strategies That Kee p Customers Coming Back . How Best to Create a B2B Cus t omer Survey . Learn these B2B customer survey best practices to generate meaningful customer insights that don’t feel random and haphazard. . Nothing worth having in this life comes easy—including loyal customers.

Technical Review 64

Technical Review Software Review Churn Customer Success 64

SmartKarrot

MAY 30, 2023

You have knowledge of business continuity, crisis management, and incident management, as well as risk and compliance. 4+ years of relevant experience working as a client partner or sales executive in the B2B and SaaS sectors. You will report to the Global Head of Sales. Review and report financial data on a regular basis.

Customer Success 19

Customer Success Systems Review Software Review compliance 19

SmartKarrot

NOVEMBER 14, 2022

Ensure retention and satisfaction of all assigned clients. Act as a liaison/referral/escalation to other functions including Risk and Compliance Operations, and Marketing and Sales. Provide technical support and training to customers when needed and facilitate upskilling to increase customer engagement and net retention.

Customer Success 19

Customer Success Merchant Services Scale Sales Hiring 19

Totango

DECEMBER 10, 2019

As part of a successful B2B enterprise, you understand the importance of your customers. When you make customer retention for B2B business models a priority, you’ll not only save money on acquisition costs; you’ll also unlock the growth potential of your existing customer base. The entire process is expensive and time-consuming.

Retention 64

Retention B2B Enterprise Payment Services 64

User Pilot

APRIL 30, 2024

Userpilot is a leading B2B product growth tool that excels at in-app engagement , product analytics, customer feedback collection, customer support, and integrations. Appcues enhances user onboarding, adoption , and retention with targeted walkthroughs, in-app messaging, and feature adoption tools.

SaaS Payments 104

SaaS Payments Payment Services Payment Methods Payment Solutions 104

FastSpring

MAY 13, 2021

Benefits of Offering Multiple Pricing Options: · Increased customer retention. With FastSpring’s optimized and secure carts , online businesses are able to minimize fraudulent transactions, gain access to up-to-date global compliance, and improve privacy and security. Improved purchase experience. Reduced speed to purchase.

Payment Methods 79

Payment Methods Payment Services SaaS Payments Payments 79

SmartKarrot

JANUARY 13, 2022

Role: VP, Customer Success | B2B SaaS Location: Remote, United States Organization: Displayr As a VP of Customer Success, you will maximize Displayr’s customer satisfaction by leading the post-sale relationship: onboarding, training, and adoption. Proactively drive customer adoption, retention, and overall success.

Customer Success 19

Customer Success Scale Onboarding compliance 19

Sales Hacker

DECEMBER 12, 2018

Forrester analyst Mary Shea observed in her report from March 2018 entitled Now Tech: Sales Readiness Tools, Q1 2018: “As the bar continues to rise for salespeople, B2B marketing and sales leaders must modernize training for their sellers. More content doesn’t translate to learning and retention. The don’ts for sales enablement.

Sales Enablement 77

Sales Enablement Sales Hiring Sales Onboarding 77

Intercom, Inc.

DECEMBER 21, 2021

Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C. So I think that’s where B2C has a much higher level of impact than B2B. Farhan Virji: Trust is not something you easily get anymore, especially when it comes to service.

VP of Engineering 118

VP of Engineering Scale Technical Review Outsourcing Services 118

Payrix

MARCH 20, 2024

In a market shaped by fierce competition, emerging technologies, and dominating customer expectations, B2B software companies have evaluated many angles of differentiation to keep the attention of their customers. Among the most recent strategies proving successful for software companies is Embedded Payments.

Payments 147

Payments Embedded Payments Payment Services Payment Solutions 147

FastSpring

MARCH 3, 2023

Custom Subscription and Recurring Billing Models for B2C or B2B FastSpring makes it easy to set up nearly any subscription scenario with just a few clicks. And much more… Recurring Billing and Invoicing FastSpring lets you manage B2B orders alongside B2C purchases with Digital Invoicing. Sales tax, VAT, and GST compliance (i.e.,

Payment Services 124

Payment Services Payment Features Merchant Services Payments 124

SmartKarrot

DECEMBER 20, 2021

Customer onboarding is a critical aspect of business development, especially for a B2B SaaS company. Improved compliance with regulations- With optimized digital onboarding, rapidly changing regulatory guidelines are no longer a problem. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo.

Onboarding 10

Onboarding Artificial Intelligence Customer Success compliance 10

SmartKarrot

FEBRUARY 21, 2023

Account management is the practice of providing customers with service, support and improvement opportunities to increase their consumption of a product or service and maximize retention, cross-sell and upsell opportunities within the customer base. To build scale, appropriate processes are deployed.

Management 10

Management Scale Customer Success compliance 10

Intercom, Inc.

DECEMBER 13, 2018

But as the college-dorm-room startup matures, there’s a fascinating twist to be found in the way it applies its new mission to Workplace, a B2B startup within the (former) startup. It’s easy to connect the dots between mission and product when you consider the social media behemoth’s more than 2 billion worldwide users.

Scale 151

Scale Marketplace as a Service Mobile Sales Hiring 151

User Pilot

MAY 17, 2024

Alternative tools can provide a clearer, more transparent approach to user data handling, ensuring compliance with global data protection regulations. Set up your metrics to measure growth and retention. It offers various features, including event segmentation, funnel analysis, user cohorts, and retention analysis.

SaaS 52

SaaS Scale Software Review Trends 52

SmartKarrot

JUNE 16, 2022

Increased Customer Retention Rates. This can help customers understand the value that your business can provide over time and hence significantly improve customer retention rates. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo. Flexibility Can Provide Competitive Advantage.

Payment Services 10

Payment Services SaaS Payments Payment Features Subscription 10

SmartKarrot

JANUARY 12, 2021

For B2B healthcare SaaS companies, it is essential to follow the government standards regarding data privacy of their customer’s patients. One such law is HIPAA compliance. But customers often don’t have time to get into the details of such compliance. 3 Simplify customer communication.

Healthcare 10

Healthcare Customer Success Payment Services Trends 10

FastSpring

JANUARY 27, 2022

How SoStocked increases retention through grandfathering existing customers into lower prices. User-based pricing: A population B2B option. For B2B tools, user-based pricing starts to get more complex and is most common with B2B tools. Let someone else manage VAT, sales taxes, and compliance.

Merchant Services 138

Merchant Services Payment Services SaaS Payments Payment Solutions 138

User Pilot

MAY 20, 2024

ActiveCampaign is the best suite of retention email marketing tools. These technologies position your product at the center of your growth strategy, focusing on delivering an exceptional user experience that drives customer acquisition , retention , and expansion. Salesforce is the best tool for sales teams. Path analyses in Userpilot.

Software Review 52

Software Review AI Search Scale SaaS 52