FastSpring

JANUARY 17, 2023

Most subscription billing platforms let you: Automate invoicing and payments. Customize and manage one or more subscription and trial models. Provide a self-service portal to customers so they can manage their accounts (including payment information, seats, and more). Automated invoices and customer notifications.

Payments 86

Payments Payment Features Payment Methods Payment Services 86

FastSpring

APRIL 23, 2024

Depending on your needs, sellers may run into a number of potential limitations with the Paddle platform: Paddle doesn’t accept as many alternative payment methods as other MoR partners. The subscription management system doesn’t support multi-product transactions. Digital invoices. Subscription and recurring payment collection.

Payment Services 88

Payment Services Payment Methods Merchant Services Payment Solutions 88

FastSpring

JANUARY 10, 2023

Chargebee: Supports Complex Subscription Management. Recurly: Easily Integrates with Multiple Payment Gateways. Zoho Subscriptions: Online Subscription Billing Platform. Wave: Invoicing and Accounting Software for Small Businesses. Fully Compliant, Custom Trial and Subscription Options (Without Writing Code).

Payment Solutions 117

Payment Solutions Payment Features Payment Methods Payment Services 117

FastSpring

DECEMBER 9, 2022

SaaS billing software automates one or more of the various aspects of the recurring billing process — payment processing, fulfillment, dunning, and more. You’ll still need a separate solution for payment processing, taxes, chargebacks, and more. 3 Subscription Management Software. 3 Payment Processors.

Payment Services 128

Payment Services Merchant Services Payment Methods SaaS Payments 128

FastSpring

APRIL 26, 2022

Last week, I canceled an annual SaaS subscription (I had three weeks left until renewal). Interestingly, even though I paid for a year-long subscription, the company didn’t let me keep the last three weeks of access to its premium features. This action will immediately downgrade your subscription. Part I: SaaS Churn Benchmarks.

Benchmarks 123

Benchmarks Churn Payments SaaS Payments 123

Blulogix

DECEMBER 7, 2023

B2B Subscriptions in 2024: Embracing a Paradigm Shift with Usage-Based Pricing By BluLogix Team As the clock ticks towards 2024, a seismic shift is brewing in the B2B subscription landscape: the rise of usage-based pricing (UBP). No more churn anxieties, no more guesswork. This is not a subscription snooze-fest.

B2B 52

B2B Subscription Payment Features Pricing 52

Baremetrics

MARCH 30, 2021

Baremetrics provides you with valuable insights that power your business, such as retention rate , recurring revenue , churn rate, and other metrics. 1 Different B2B Payment Processing Tools 1. Merchant accounts: B2B clients can pay money for subscriptions/services into these accounts. QuickBooks 3.

Payment Services 80

Payment Services SaaS Payments Merchant Services Payments 80

SaaSOptics

MARCH 16, 2022

2022 B2B SaaS Trends [Webinar Recap]. There isn’t much that stays the same in the world of B2B SaaS. In this webinar recap, you’ll see the most significant trends in SaaS pricing, subscription management, metrics/analytics, and what they could mean for your business in 2022. Recognizing revenue .

Trends 98

Trends B2B Scale Payment Features 98

Subscription Flow

NOVEMBER 29, 2023

One way in which subscription management software can be of help to their clients is by implementing measures to track their revenue and churn rates, as well as create, update, cancel, and renew subscriptions. Multiple options for subscription management are one of the advantages of subscription management software.

Payment Features 52

Payment Features Payment Services Payment Methods Payments 52

FastSpring

JANUARY 19, 2023

Since it joined FastSpring in early 2020, the company has increased its revenue by 628% and is still growing fast. When NitroPack was first getting started, they used PayPal to accept and process payments. “It As soon as they launched, NitroPack began bringing in revenue. This solution lasted less than a month.

Merchant Services 125

Merchant Services Payment Services Payments Payment Features 125

Blulogix

FEBRUARY 9, 2024

Mastering the Maze: How to Amidst the Complexities and Opportunities of Subscription Billing By BluLogix Team Unraveling the Intricacies of Subscription Billing As businesses increasingly pivot to subscription models to drive recurring revenue , understanding the nuances of subscription billing becomes paramount.

Payments 52

Payments Payment Services Subscription Payment Features 52

Blulogix

FEBRUARY 24, 2024

Revolutionizing Revenue: What is the Role of AI and Machine Learning in Agile Monetization? This personalization enhances customer satisfaction and loyalty, driving higher retention rates. This dynamic pricing capability ensures businesses remain competitive while maximizing revenue opportunities.

Artificial Intelligence 52

Artificial Intelligence Machine Learning AI Search AI 52

FastSpring

FEBRUARY 8, 2023

In this guide, we compare six Recurly competitors and alternatives according to several categories: Subscription management and recurring billing Checkout Global payment processing Reporting and analytics Pricing Customer reviews We’ll start with a deep dive into FastSpring — our end-to-end payment solution (i.e.,

Payment Services 78

Payment Services Payments Payment Methods Merchant Services 78

Blulogix

FEBRUARY 16, 2024

Streamlining Success: What is the Role of Automation in Customer Lifecycle Management for Recurring Revenue? This blog post explores how employing automation in CLM can revolutionize the way businesses nurture their customer base, enhance engagement, and secure recurring revenue streams.

Payments 52

Payments Payment Services Revenue Management 52

Subscription Flow

JANUARY 5, 2024

While the importance of SaaS B2B metrics has already been covered to death, what has not been covered in as much detail is the whisking out of important B2B SaaS product metrics from the unimportant ones. Read more: The Most Important Metrics to Secure SaaS Funding in 2024 What are B2B SaaS product metrics?

B2B 52

B2B Metrics SaaS Benchmarks 52

Totango

AUGUST 23, 2022

B2B Customer Journey Touchpoints: A Guide for CS Teams. B2B customer journey touchpoints mark the roadmap toward successful outcomes for clients and CS teams. In this way, customer journey B2B touchpoints serve as a powerful tool for increasing the effectiveness of your customer success strategy. What type of medium is used.

B2B 115

B2B Payment Methods Payments SaaS Payments 115

FastSpring

APRIL 16, 2019

The best thing about a subscription program is the reliable revenue it generates. The worst thing about it is that a healthy chunk of that “reliable” revenue is actually pretty unreliable. Yes, we’re talking about churn. What is churn? Customer churn happens when an existing customer stops doing business with you.

Payment Methods 66

Payment Methods Churn Subscription Payment Features 66

Totango

AUGUST 9, 2022

B2B customer segmentation gives you the power to customize your service and even personalize it for individual clients. This yields superior customer satisfaction, translating into higher revenue for your business. This article will give you six best practices for optimizing your B2B customer segmentation.

B2B 99

B2B Social Media Market Research Customer Success 99

SaaStr

AUGUST 14, 2019

In SaaS, once a customer churns — it’s gone. Revenue that does not recur in SaaS is really revenue you basically never even had. Don’t Shortchange Second-Order Revenue. It sucks up way too much energy to deal with payment dramas on customers that you lost — especially small-dollar customers.

SaaS Payments 132

SaaS Payments B2B Subscription Payment Features 132

Blulogix

JANUARY 24, 2024

Evaluating the Total Cost of Ownership (TCO) of a Robust Subscription Billing Platform By BluLogix Team When selecting a subscription billing platform , it’s important to consider more than just the upfront cost. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Subscription 52

Subscription Payment Features compliance Customer Lifetime Value 52

Blulogix

FEBRUARY 11, 2024

Are you looking to enhance customer lifetime value, penetrate new markets, or transition to a subscription-based model? This evaluation should cover everything from your billing and subscription management systems to your data analytics capabilities and customer engagement platforms.

Payment Features 52

Payment Features Underperforming Technical Team Construction Customer Lifetime Value 52

CustomerSuccessBox

OCTOBER 21, 2021

Customer Success has become a must for every SaaS business with the advent of the subscription economy. But just having a customer success department does not solve issues with your churn rate, customer lifetime value, retention rate, or MRR/ARR. The subscription model has become the majority in the B2B SaaS industry.

Payments 52

Payments Customer Success SaaS Payments Revenue 52

Blulogix

JANUARY 24, 2024

How to Evaluate the Total Cost of Ownership (TCO) of a Robust Subscription Billing Platform By BluLogix Team When selecting a subscription billing platform , it’s important to consider more than just the upfront cost. Take your business further with BluIQ’s flexible, scalable, enterprise-grade intelligent billing solutions.

Subscription 52

Subscription Payment Features Systems Review Customer Lifetime Value 52

Subscription Flow

DECEMBER 20, 2023

In this blog, keeping this context in mind, we will be going over some of the best CRM for B2B SaaS software in order to uncover the factors that have resulted in these software becoming market-leaders in so short a time. Rather, in order to access the service online, users must pay a monthly or annual subscription fee.

Payment Solutions 59

Payment Solutions Payment Services Payments SaaS Payments 59

Chart Mogul

MAY 3, 2023

It’s very difficult to outsell a high churn percent number. Taking a closer look at churn, in cohorts , for example, can pinpoint problem areas and help you strategize next moves. There are multiple types of retention to consider: customer retention, gross revenue retention (GRR), and net revenue retention (NRR).

Retention 52

Retention Trends B2B SaaS 52

Baremetrics

JUNE 27, 2021

While Stripe is a payment processing platform, both Profitwell and Baremetrics are strictly business metrics monitoring tools that integrate with Stripe to bring you more in-depth knowledge about your transactions. If you want to see it all first-hand, signup for a Baremetrics free trial and monitor your subscription revenues with ease.

SaaS Payments 69

SaaS Payments Payments Merchant Services Payment Features 69

SaaStr

DECEMBER 27, 2020

Those of us who’ve been around a while think of New Relic as a freemium and almost SMB tool, but today 77% of their revenue comes from accounts greater than $100k. New Relic’s net negative churn / net dollar retention has dropped to 98% in the last quarter, despite a record 77% of revenue being from the enterprise.

Scale 304

Scale Outsourced Development SMB Cloud 304

Totango

JANUARY 8, 2019

When you’re selling subscription services, how do you measure customer success? Most subscription-based enterprises look at “churn rates,” or the percentage of customers who cancel their subscription every year. Average churn rates for subscription services are estimated at around 6-8%.

Churn 54

Churn Subscription Payment Features Enterprise 54

SaaSOptics

FEBRUARY 13, 2022

Based on a 2019 survey, Gartner forecasts that eighty-four percent of new software will be delivered as SaaS , and this percentage is expected to increase as existing providers transition to a subscription-based model. The main difference between accounting for a subscription vs. a traditional business is the method used. The result?

Payment Features 105

Payment Features Outsourced Development SaaS Software Review 105

SaaStr

JULY 6, 2022

At a $6 Billion revenue run ($4.5B in SaaS revenue), it’s growing an impressive 22% with fairly epic operating cash flows of 30% (more on that below). #1. 9,500 customers at $6B in ARR, so about $600,000 ACV per customer. GRR is revenue retention from existing accounts, including churn but excluding any account expansion.

B2C 253

B2C Scaling Finance Enterprise 253

Baremetrics

MARCH 15, 2021

Chargebee and Chargify have several features that make invoicing workflows easier for small businesses and startups. Chargify directly handles billing and invoicing of your customers, with a focus on B2B SaaS transactions. It mainly focuses on recurring bills and subscription management. Table of Contents.

Payment Features 59

Payment Features Payments Payment Services SaaS Payments 59

Baremetrics

JULY 22, 2021

This is why PayPal users love Baremetrics, the ultimate business analytics solution that helps SaaS and subscription businesses monitor and understand subscription data. Recurring Payments Profile Report s are accessible to merchants or payment processing partners who have already integrated the Recurring Payments Product.

PayPal 98

PayPal Merchant Services Payments SaaS Payments 98

ChurnZero

MAY 6, 2022

He also discusses how the market’s perception of net revenue retention has shifted over the last decade and what companies can do to increase this red-hot metric. Category creators face more challenges in B2B. “I But in B2B, being first is terrible. B2B products must impact ROI. “If Not all churn is bad. “At

Retention 98

Retention Revenue Entrepreneurship B2C 98

Totango

SEPTEMBER 20, 2022

Customer Enablement Essentials: What B2B and SaaS Brands Need to Know. This helps deliver more satisfying customer experiences , promoting customer renewals and referrals, which are critical to B2B SaaS businesses. These methods may be used in both B2B and SaaS contexts. First, we’ll define what customer enablement is.

B2B 82

B2B Scale SaaS Sales Enablement 82

Chart Mogul

FEBRUARY 22, 2022

Customer churn rate, also known as logo churn rate is a key indicator of the health of your SaaS business. At a high level, the customer churn rate gives you the rate at which your customers are canceling their subscriptions. A high customer churn rate can be deadly for your business. It decreases to 1.9%

Churn 52

Churn Payments Subscription Payment Features 52

Software Platform Consulting

MAY 6, 2019

Invoicing and payment (e.g., SaaS Metrics Unique to Enterprise-Driven B2B Networks. The following series of posts will cover metrics unique to these enterprise-driven networks. (This means I’m not going to cover common metrics such as GMV/GSV, Take Rate, Churn, NPS, Rule of 40, etc.) Buyer-Supplier Revenue Mix.

Payments 60

Payments Enterprise SaaS Payments Metrics 60

Blulogix

FEBRUARY 19, 2024

With the cost of acquiring new customers significantly higher than retaining existing ones, businesses are increasingly focusing on innovative strategies to enhance customer experiences and reduce churn. Regular check-ins and usage reviews can help customers get the most value out of their subscription.

Retention 52

Retention Engagement Strategy AI Search 52